Med.

Daimi
Business Communication
S3

1) Letter of Enquiry
1-Say where You saw the advertisement.
2-Give some general information about your business
3-State your general reason for writing
4-Request action
5-Close the letter
6-Add a formal ending.
(Yours faithfully if the salutation is Dear Sirs)
(Yours sincerely if the salutation is dear Mr./Mrs./Miss/Ms)

Some Useful sentences:

1-We have seen your advertisement in Todays Daily Mail
We have read your advertisement in this months edition of
We have seen your advertisement in The Daily Mails of 21st January ..

2-We are one of the largest importers of...

We are a company which specializes in / Importing
3-We are interested in importing your range of
We are interested in purchasing

4-Please send us your latest catalogue and price list.

Could you please send us some samples of...?
We would appreciate it if you would send us more information about...

5-We look forward to receiving your reply...

6- Add a formal ending.

Med. Daimi
Business Communication
S3
(Yours faithfully if the salutation is Dear Sirs)
(Yours sincerely if the salutation is dear Mr./Mrs./Miss/Ms)
Med.Daimi
90 , Avenue Belyazid
Sal 11080
+2126089111685
Jackson Brothers.
3487 23rd Street
New York, NY 120009

Septembre 23, 2010.

Dear Kenneth,

We have read your advertisement in this months edition of Telegraph Magazine for Nike T-shirts.
We are a company which specializes in importing clothes and, since our business is expanding, we
Are interested in making business with you.
We would therefore appreciate it if you would send us your latest catalogues and price lists.

We look forward to hearing from you.

Yours sincerely,
(Your signature)

(Your name) Mohammed Daimi

(Position) Purchasing Manager
2

Med. Daimi
Business Communication
S3

2) Replying to letters of enquiry.

1-Achnowledge the letter.
2-State what action you are taking.
3-Focus attention on important information.
4-answer any specific questions to the enquirer asked, for example about prices and delivery.
5-Suggest ways in which you could help the enquirer to make a decision to buy.
6-Invite the enquirer to ask for further information.
7-Close the letter and add the appropriate ending.

Some Useful sentences:

1-Thank you for your letter of 1 March requesting information about...
We thank you for your letter of 2 May enquiring about

2-We are sending the samples you requested under separate cover.
3-Please note that we are offering a 20% trade discount.
We have pleasure in enclosing our latest catalogue and price list
We would like to draw your attention to our offer of

4-Our prices include insurance and delivery.

Med. Daimi
Business Communication
S3
We are glad to be able to inform you that we are able to deliver from stock

5-If you wish we can arrange for a demonstration by

We would like to suggest a demonstration of this model by one of our representatives

6-Please do not hesitate to contact us if you would like any further information.
If you would like any further information, please do not hesitate to contact us.
Med.Daimi
90 , Avenue Belyazid
Sal 11080
+2126089111685
Ms. Sandra Jones
The Leather Shop 9
Green Street
Manchester, England

Septembre 23, 2010.

Dear Ms. Jones,

Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our
products.
We are sending you a copy of our latest catalogues under separate cover. I regret to say that we
Cannot send you the full range of samples. You can be assured, however, that such skins as crocodile
And ostrich, not included in the swatch, are of the same high quality.
Mrs. Angela Wane, our European Sales Manager, will be in the UK-next month and will be pleased to
Call on you. She will have with her a wide range of our products.
We also manufacture a wide range of leather belts and gloves in which you may be interested.

Med. Daimi
Business Communication
S3
We look forward to receiving an .order from you.
Yours sincerely,
(Your name) Mohammed Daimi
(Position) Purchasing Manager