DAPA NATIONAL HIGH SCHOOL

Dapa, Surigao del Norte

2nd Periodical Examination in

TLE 8 Housekeeping

Name: Date:
Grade & Section: Score:

MULTIPLE CHOICE. Choose the letter of the best answer. Write your answer on the space provided before each
number.
REMEMBERING
_____1. It refers to the upkeep and maintenance of cleanliness and order in a house or a lodging establishment.
a. Cleaning c. Housekeeping
b. Household maintenance d. None of the above
_____2. What type of housekeeping that applies the housekeeping maintenance in commercial lodging establishments?
a. Domestic housekeeping c. Aesthetic upkeep
b. Institutional housekeeping d. Maintenance
_____3. What is the function of housekeeping that requires comprehensive understanding of different surfaces?
a. Maintenance c. Cleaning
b. Aesthetic Upkeep d. Floor Cleaning
_____4. What is the basic function of a roomboy, chambermaid or room attendant?
a. Responsible for the cleanliness of public areas.
b. Responsible for the cleanliness, care and maintenance of ladies comfort rooms and locker rooms.
c. Attends to the maintenance and upkeep of all guestrooms and service areas assigned to him/her.
d. Responsible for cleaning the grounds including plants and landscape.
_____5. What is the cleaning equipment that is used to eliminate loose oil and dust particles from carpet surfaces,
upholstered furniture and even hard surfaces?
a. Carpet sweeper c. Floor polisher
b. Vacuum cleaner d. stick and soft brooms
_____6. What cleaning chemical should be used in removing grease, oil, dirt, ink, mildews, soils and waxes?
a. Wax stripper c. Chlorine bleach
b. Lemon juice d. Degreaser
_____7. Which code is used when the guest is expected to arrive within the day?
a. BLO c. OCC
b. VR d. NCI
_____ 8. The room with this sign should not be cleaned nor disturbed.
a. OCC c. BLO
b. MUR d. DND
_____9. What sheet is used to protect the mattress?
a. Bed cover c. Woolen blanket
b. Mattress pad d. Duvet
_____10. What cleaning procedure do we use in vacuuming carpets?
a. Straight forward motion c. Circular motion
b. Vertical arc d. Open figure fight motion
UNDERSTANDING
_____11. Which of the following housekeeping function that identifies and follows up those items that are
malfunctioning or defective throughout the facility?
a. Aesthetic upkeep c. Engineering
b. Cleaning d. Maintenance
_____12. Which of the following is assigned to the cleaning and maintenance of kitchen and dining area?
a. Housekeeping department c. Gardener and ground maintenance
b. Front office d. food and beverage section
_____13. Which of the following can be cleaned by white scouring pads?
a. Scrubbing painted surfaces c. scrubbing porcelains
b. Scrubbing mirrors d. all of the above
_____14. Among type of floors given, which floor is applied with non-buffable wax?
a. Linoleum c. Vinyl
b. Wooden floor d. Rubber tiles
_____15. The other term On Change for a room status means that:
a. The room is vacated but not ready for occupancy. c. The room has just been occupied by a guest.
b. The room is occupied by a paying guest. d. The room has just been vacated by a guest.
_____16. The room with a code OOO or Out of Order means that:
a. The room is blocked for a new guest. c. The room is not fit for occupancy.
b. The room is reserved for a guest. d. The room is vacant but dirty.
_____17. Flexibility among the housekeeping staff is one of the behaviors that they should possess. This behavior
means that:
a. The ability to assess and initiate thing independently. c. housekeepers should be hardworking.
b. They need to adapt to different circumstances. d. all of the above
_____18. Which of the following materials is used for removing soilage due to liquids?
a. Vacuum cleaner c. bucket and floor mop
b. Electric suction machine d. cleaning towel
_____19. Overlapping arc is used for:
a. Mopping c. Vacuuming
b. Dusting d. Polishing
_____20. Reporting is the last step in servicing a guestroom, when this is done this means that the room is:
a. Bedroom make up is done. c. The guest request for a massage.
b. Room service has been served. d. The guest asked for laundry services.
APPLYING
_____21. Which of this process totally eliminate germs and bacteria?
a. Cleaning with the use of soap and water. c. Sanitizing using a disinfectant.
b. Wiping properly with clean cloths. d. Mopping floors with buckets and floor mop.
_____22. Which of the following is mainly used in cleaning metal surfaces like bathroom fixtures?
a. Cleaning towel c. Dusting cloth
b. Polishing cloth d. Scouring pads
_____23. Which one of the chemical that is appropriate in cleaning brass and copper?
a. Lemon juice c. Disinfectants
b. Drain cleaners d. Metal polish
_____24. A guest called in and reserved a room for two days, but due to some circumstances, the guest did not arrive on
his scheduled date. What is the room code the front desk used?
a. NSI c. VR
b. NS d. OOO
_____25. A room has been cleaned and ready for occupancy, which code should the housekeeper write on his room
status report?
a. RFS c. VR
b. VD d. MUR
_____26. What will happen if dust is combined with water or grease?
a. It becomes rubbish. c. It becomes dirt.
b. It will be easy to remove. d. All of the above
_____27. Choose the best cleaning procedures used for walls, plates and stains.
a. Vertical arc c. a and b
b. Horizontal arc d. circular motion
_____28. Which of the following is the first to be removed in stripping the bed?
a. Mattress pad c. Woolen blanket
b. Bottom sheet d. none of the above
ANALYZING
_____29. Which of the following shows responsibility of the housekeeping department?
a. Washing and issuance of employees uniform c. collecting and delivery of guest items
b. Babysitting d. all of the above
_____30. What type of establishments practices institutional housekeeping?
a. Vacation houses c. Nipa huts
b. Hospitals d. none of the choices
_____31. To prevent wet garbage from penetrating the surface or corners of a garbage bin we should need an
underliner. Which of the following best describes an underliner?
a. Buckets c. Cloth
b. Trash bags d. Linens
_____32. During renovations it cannot be avoided to have plastic remains and cement on the floor. How are you going
to remove this from the floor?
a. Remove remains with the use of disinfectants. c. Apply muriatic acid.
b. Use wax stripper and floor polisher to remove remains. d. use degreaser to soften these remains.
_____33. If a guest checked in and did not sleep in his room during the night, what code should the front desk use?
a. VR c. NSI
b. CO d. RFS