GRADE 11
DAILY LESSON LOG
I. OBJECTIVES
A. Content Standard The learner demonstrates
understanding of the core
concepts in Housekeeping.
B. Performance Standard The learner independently
demonstrates core
competencies in Housekeeping
as prescribed in the TESDA
Training Regulation.
1. Explain core concepts in
Housekeeping
C. Learning
Competencies/Objectives 2. Discuss the relevance of the
course
3. Explore on opportunities for
Housekeeping as a career
II. CONTENT INTRODUCTION TO
HOUSEKEEPING
III. LEARNING CG, Printed Materials, laptop,
RESOURCES Monitor, Worksheets
A. References
1.Curriculum Guide pages CG page 5
2. Textbook’s page N/A
3.Additional Resources Internet
The learner demonstrates understanding of providing effective housekeeping services to house
guests.
The learner independently demonstrates understanding of providing effective housekeeping
services to house guests.
LO1: Handle Housekeeping
request
TLE_HEHK9-12HS-Ia-c-1
1.1 Discuss implementing
Hotel Codes, rules and
regulations
1.2 Explain different skills of
good housekeeper needs such
as inter and intrapersonal
skills
HOTEL CODE AND
REGULATIONS/BASIC
SKILLS NEEDED FOR
HOUSEKEEPER
CG, Printed Materials,
laptop, Monitor, Manila
paper and pens
CG page 5
N/A
Internet
1.3 List down and describe the 1.5 Enumerate bedroom and
basic functions of each bathroom amenities offered in
personnel in the housekeeping an institution
department 1.6 List down procedures in
conducting room check, turn
1.4 Discuss nature and scope down and make up beds
of guestroom cleaning, care 1.7 Demonstrate proper
and maintenance handling of guests’ requests in
TLE_HEHK9-12HS-Ia-c-1 housekeeping following safety
and security standards
TLE_HEHK9-12HS-Ia-c-1
HOUSEKEEPING BEDROOM AND
DEPARTMENT/NATURE BATHROOM AMENETIES
OF GUESTROOM
CLEANING
CG, Printed Materials, laptop, CG, Printed Materials, laptop,
Monitor Monitor
Cg page 5 Cg page 5
N/A N/A
Internet Internet

4. Other Learning Resources
IV. \PROCEDURES
A. Reviewing previous lesson or
presenting the new lesson
B. Establishing a purpose for the
lesson
C. Presenting examples/instances
of the new lesson
https://www.google.com
https://www.youtube.com
The teacher will review the
previous lesson
Food and beverages concepts
The teacher will give relevance
of the previous course to
housekeeping
Students will take up the pre-
test/ pre assessment
-test proper
- checking the test
Analyzing the result of the pre
– test/ pre –assessment.
 Asking the class on
what specific part of
the test they had
difficulties in
answering
 Base from the answers
of the students, the
teacher will introduce
the housekeeping, its
core competencies and
concepts
https://www.google.com
Recall the topic discussed
yesterday
ASK: What are the core
competencies and concepts
of housekeeping?
The teacher will show
different pictures of hotel
 If you are one of the
owners of these
hotel, how you will
going to run this?
4A’s Activity
PICTURE ME OUT!
Each group will choose
picture of hotel they brought.
Suppose you owned the
hotel,
have a group discussion on
what are the rules and
regulations you want to
implement in your hotel.
After 10 minutes- group
presentation
(Activity)
What did you feel upon
https://www.google.com https://www.google.com
https://www.youtube.com
https://www.youtube.com
MOL (5 mins) MOL (5 mins)
Codes, rules and regulations Personnel of housekeeping
department
Duties/responsibilities of the
housekeeping department
4A’s Activity Showing pictures or actual
thing of bedroom amenities
AKTO KO,HULA MO! and bathroom amenities
The teacher will ask some of -asking student perception on
the students to pick up a piece those things.
of paper and act what is
written in the paper. (the
(sharing of ideas)
group with the most highest
score will be the wiiner)
1.butler
2. valet
3. roomboy
4. front desk/receptionist
(activity)
How did you find the activity? Online collaborative
are you having difficulties in Video presentation on how to
naming those personnel? replenish amenities
(Analysis) -bedroom amenities
from the answer of the -bathroom amenities
student, the teacher will
have( Online collaborative)
Video presentation of the
housekeeping department
personnel. Additional
information (abstraction)

D. Discussing new concepts and
practicing new skills#1
Using Online Collaborative,
the teacher will show a video
presentation about the concepts
of housekeeping
doing the activity?
How did your group come up
with the activity?
Are there similarities and
differences between the work
of your group to other
groups?(Analysis)
Based from the answers of Replenishing bathrooms
the students, the teacher will Have a role play showing the -hoe to disinfect
elaborate those hotel codes, different personnel in How to clean
rules, and regulations. housekeeping How to replenish
(Abstraction) department(Application)

Identify the codes of the

hotel:
C/O
MUR
Occ
VD
OOO (Application)

E. Discussing new concepts and
practicing new skills#2
Brainstorming of the students
based from the video
presentation
-sharing session (responses of
the group)
Discussion of Intrapersonal
and interpersonal skills
-Giving examples
Collaborative work of each
group
Introduction to guestroom
cleaning, care and
maintenance
Polishing, sweeping. make up
beds
Using 3A Activity
Group 1 –Act
Have a concept map (or other
graphic organizer) about
bedroom and bathroom
amenities

Group 2: Analyze
Compare the two: bedroom
and bathroom amenities

F. Developing mastery Group Activity
By the help of the
Process/activity. Each group
will discuss the relevance of the
housekeeping to the following:
G1- job opportunities
G2 – career preparation
G3 – market and demands
When you receive your room
assignment, what would
should be the important thing
to write down?
What would you do if you
found a important thing in the
guestroom? To whom you
should report?
Group 3: Apply
Given the sample amenities,
demonstrate how to replenish
it,
What are the steps in
replenishing bedroom
amenities?

G. Finding practical applications
of concepts and skills in daily
living
H. Making generalization and
abstractions and about the lesson
I. Evaluating the learning
J. Additional activities for
application
V. REMARKS
VI. REFLECTION
A. No. of learners who earned 80%
on the formative assessment
B. No. of learners who require
additional activities for
remediation
C. Did the remedial lesson work?
No. of learners who have caught
up with the lesson
D. No. of learners who continue to
require remediation
E. Which of my teaching strategies
worked well? Why did these work?
-presentation of the group
-feedback of the teacher
What are the different
opportunities for housekeeping
as a career?
Based on the discussions and
activity done, what are
concepts sand core
competencies of housekeeping?
 Using graphic organizer,
explain the core concepts of
housekeeping
Each group will prepare manila
paper, coloring pens and a
picture of a hotel
Hotel rules are management
policy or agreements
between the guest and the
hotel. Mentioned some
policies on the guest
registration card which is
signed by the guest at the
time of check in.
How important are the codes,
rules and regulations in the
hotel?
Give the differences of the
intrapersonal and
interpersonal skills and give
examples of each.
Name the personnel in
housekeeping department
and their duties
What are the provisions of What are the steps in
other services to house guests? disinfecting bathrooms?
How you will going to collect
dirty bath towels?
Identify the duties of the Identify the following
housekeeping department amenities.
1. ironing the clothes BD- bedroom
2. assisting to the g uest room BT- bathroom
3. welcoming the guest 1. dirty towels
4. getting soiled clothes for 2. bed sheets
laundry 3. blanket
5. making up beds 4. toiletries
5. personal hygiene
What are the different Make a list of bedroom and
bedroom and bathroom bathroom amenities found in
amenities? your home.
 F. What difficulties did I encounter
which my principal can help me
solve?
G. What innovations or localize
materials did I use which I wish to
share with other teachers?

Checked and verified by: Prepared by:

GRADE 11
DAILY LESSON LOG

I. OBJECTIVES
A. Content Standard The learner demonstrates understanding of providing effective housekeeping services to house guests.

B. Performance Standard
C. Learning
Competencies/Objectives
The learner independently demonstrates understanding of providing effective housekeeping services to house guests.
LO 2. ADVISE GUESTS ON 2.3 Practice proper 2.3 Practice proper 2.4 Identify common
ROOM AND handling of clients’ handling of clients’ problems related to
HOUSEKEEPING queries through queries through Housekeeping Services
EQUIPMENT telephone, fax machine, telephone, fax machine, e-
2.1 Describe and explain the e-mail, etc. mail, etc.
use of different types of
(TLE_HEHK9-12HS-Id-2)
housekeeping and front office

II. CONTENT
III. LEARNING
RESOURCES
A. References
1.Curriculum Guide pages
2. Textbook’s page
3.Additional Resources
4. Other Learning Resources
IV. PROCEDURES
A. Reviewing previous lesson or
presenting the new lesson
B. Establishing a purpose for the
forms
2.2. Provide guest orientation (TLE_HEHK9-12HS-Id-2) (TLE_HEHK9-12HS-Id-2)
on house rules and use of hotel
tools, materials, equipment and
other amenities.
(TLE_HEHK9-12HS-Id-2
1. Types and uses of Handle clients’ queries Handle clients’ queries Common problems related
different through telephone, fax through telephone, fax to housekeeping
housekeeping and machine, e-mail, etc. machine, e-mail, etc.
front service forms
2. Institutional house
rules and procedures
for:
2.1 Guest safety and
security
Use of tools, materials,
equipment and other
amenities
CG, Printed Materials, laptop, CG, Printed Materials, CG, Printed Materials, laptop, CG, Printed Materials, laptop,
Monitor, Worksheets laptop, Monitor Monitor Monitor
CG page 6 CG page 6 CG page 6 CG page 6
N/A N/A N/A N/A
Internet Internet Internet Internet
https://www.google.com https://www.google.com https://www.google.com https://www.google.com
https://www.youtube.com https://www.youtube.com https://www.youtube.com
https://www.youtube.com
MOL (Assigned group) MOL (5 minutes) MOL (5 minutes) MOL (5 minutes)
5 mins.
Bedroom and bathroom 1. Types and uses of 1. Types and uses of Handle clients’ queries
ameneties different different through telephone, fax
housekeeping and housekeeping and machine, e-mail, etc.
front office forms front office forms
2. Institutional house 2. Institutional house
rules and procedures rules and procedures
Using Online collaborative, Using Online collaborative, Using Online collaborative,
lesson
C. Presenting examples/instances
of the new lesson
D. Discussing new concepts and
practicing new skills#1
E. Discussing new concepts and
4A’s Activity
The class will be divided into 5.
Each group will be given the
assigned task:
Read Information Sheet.
”Office Security, Facility and
After Hour Access/ Visitor
Control and Guest Procedures”
Sub topics to be discussed by
each group are the following:
Group I – Houskeeping
Terminologies and Visitor
Control and Guest Procedures
Group II - Office and Building
Security
Group III - General Rules for
Office Security
Group IV- Workplace Security
Group V –Incident
Response(Activity)
 Sharing of ideas to the
group
How do you find the activity?
Why did you encounter
hindrances to the given task?
How did you cope with it?
What insights can you give?
(Analysis)
Elaboration/additional
information from the teacher
about the topic from the
answers of each group
(Abstraction)
Have each group a short skit
/role play on the topic assigned
to you showing your
understanding on what you
have read.
What are the forms used in
the teacher will show a video
presentation on how to
handle client’s queries
through telephone, fax,
machine, e mail, etc.
By the help of
Process/activity, each group
will list down the steps on
how to handle guests/clients
queries through:
G1: telephone
G2:fax machine
G3:email
Presentation of the group
1. What do you feel
when planning the
activity?
2. What are the things
that you consider
when doing the
task?
1. doing the task?
the teacher will show a video
presentation on how to handle
client’s queries through
telephone, fax, machine, e
mail, etc.
By the help of
Process/activity, each group
will list down the steps on
how to handle guests/clients
queries through:
G1: telephone 1.
G2:fax machine
G3:email
Presentation of the group
1. What do you feel when
planning the activity?
2. What are the things that
you consider when doing
the task?
1. doing the task?
the teacher will show a video
of the common problems
related to housekeeping
services
Using 4A’s Activity
Each group will enumerate
those problems shown in the
video presentation(Activity)
1. What reactions have you
encountered within your
group?
2. How did you handle the
situation?
3. What particular strategy can
you share with your
classmates? (Analysis)
TASK:
Read information sheet “
Common Problems related to
housekeeping”
(Abstraction)
1. . Create a presentation
practicing new skills#2
F. Developing mastery
G. Finding practical applications
of concepts and skills in daily
living
H. Making generalization and
abstractions and about the lesson
I. Evaluating the learning
housekeeping?
What are the rules and
regulations as far as tools,
materials, equipment and other
amenities are concerned in
housekeeping department?
Why should you prepare this
form? How to accomplish the
forms needed in housekeeping?
What should you keep in mind
to keep the security in
housekeeping?
 Identify the following. Write
your answer in ¼ sheet of
paper.
_____1. Form that indicates
special work tasks required for
a given day and are assigned to
a specific worker (Daily Work
Assignment Sheet)
_____2. Form allows for the
control and processing of work
and the recording of man-hours
and materials involved in the
repairs performed.
(Maintenance Work Request
Form)
_____3. Document used as a
guide in the performance of a
maintenance inspection.
(Maintenance Checklist)
Enumerate the following:
2. What difficulties did
you encounter?
Why is team work necessary
in doing the task?
What are the things to
consider when handling
clients’ queries through
phone, and e-mail etc.
How will you handle clients’
queries through phone, e-
mail etc.
What are the reminders when
talking/ entertaining to the
clients?
Learners are evaluated their
performance while
demonstrating the proper
handling of clients’ queries
through phone, e-mail etc.
Criteria:
Setting………..10%
Readiness……30%
Relativity… … 30%
Over all impact..30%
100%
2. What difficulties did
you encounter?
Why is team work necessary
in doing the task?
What are the things to
consider when handling
clients’ queries through phone,
and e-mail etc.
How will you handle clients’
queries through phone, e-mail
etc.
What are the reminders when
talking/ entertaining to the
clients?
Learners are evaluated their
performance while
demonstrating the proper
handling of clients’ queries
through phone, e-mail etc.
Criteria:
Setting………..10%
Readiness……30%
Relativity… … 30%
Over all impact..30%
100%
wherein common related
problems are identified.
(Application)
What concepts did you get
from the presentation?
If you encounter situations
like what they had presented,
What are you going to do?
What insights can you give?
Learners are evaluated their
performance while
demonstrating the proper
handling of common problems
in housekeeping
Criteria:
Setting………..10%
Readiness……30%
Relativity… … 30%
Overall ……..30%
 4- 6 Importance of wearing
employee identification
7-10 General rules
J. Additional activities for What are the different front Be ready for the actual How to handle common
application office forms? demonstration of problems in the hotel?
V. REMARKS Continuation of the lesson
tomorrow..(Performance)
VII. REFLECTION
A. No. of learners who earned 80% Solaire- Solaire- Solaire- Solaire- Solaire
on the formative assessment
Shangrila- Shangrila- Shangrila- Shangrila- Shangri-la
B. No. of learners who require Solaire- Solaire- Solaire- Solaire- Solaire
additional activities for
remediation Shangrila- Shangrila- Shangrila- Shangrila- Shangri-la
C. Did the remedial lesson work?
No. of learners who have caught
up with the lesson
D. No. of learners who continue to
require remediation

E. Which of my teaching strategies

worked well? Why did these work?

F. What difficulties did I encounter

which my principal can help me
solve?
G. What innovations or localize
materials did I use which I wish to
share with other teachers?

Checked and verified by: : Prepared by:

GRADE 11
DAILY LESSON LOG

I. OBJECTIVES
A. Content Standard
B. Performance Standard
C. Learning
Competencies/Objectives
II. CONTENT
III. LEARNING
RESOURCES
A. References
1.Curriculum Guide pages
2. Textbook’s page
3.Additional Resources
4. Other Learning Resources
November 21, 2016
Monday
The learner demonstrates
understanding of providing
effective housekeeping services
to house guests.
The learner independently
demonstrates understanding of
providing effective
housekeeping services to house
guests.
2.5 Observe proper handling of
different problems in
Housekeeping Services
(TLE_HEHK9-12HS-Id-2)
HANDLING DIFFERENT
PROBLEMS IN
HOUSEKEEPING
SERVICES
CG, Printed Materials, laptop,
Monitor, Worksheets
CG page 6
N/A
Internet
https://www.google.com
https://www.youtube.com
November 22, 2016 November 23, 2016 November 24, 2016 November 25,
Tuesday Wednesday Thursday 2016
Friday
The learner demonstrates understanding in preparing rooms for guests correctly.
The learner independently demonstrates understanding in preparing rooms for guests
correctly.
LO 1. Set up equipment
and trolleys
1.2 Correctly select and
1.1 Identify and explain the 1.2 Correctly select and demonstrate proper use of
different types and uses of demonstrate proper use of tools, materials, and
cleaning tools, materials and tools, materials, and equipment according to task
equipment for room servicing equipment according to task requirement
TLE_HEHK9-12RG-Ie-f-3 requirement TLE_HEHK9-12RG-Ie-f-3
TLE_HEHK9-12RG-Ie-f-3
CLEANING TOOLS, CLEANING TOOLS, CLEANING TOOLS,
MATERIALS, AND MATERIALS, AND MATERIALS, AND
EQUIPMENT IN ROOM EQUIPMENT IN ROOM EQUIPMENT IN ROOM
SERVICING SERVICING SERVICING
CG, Printed Materials, CG, Printed Materials, laptop, CG, Printed Materials, laptop,
laptop, Monitor, Manila Monitor, Manila Monitor, Manila
paper and pens
CG page 6 CG page 6 CG page 6
N/A N/A N/A
Internet Internet Internet
https://www.google.com https://www.google.com https://www.google.com
https://www.youtube.com https://www.youtube.com
 VIII. \PROCEDURES
A. Reviewing previous lesson or
presenting the new lesson
B. Establishing a purpose for the
lesson
C. Presenting examples/instances
of the new lesson
D. Discussing new concepts and
practicing new skills#1
E. Discussing new concepts and
practicing new skills#2
MOL
Common problems related to
housekeeping
Starting the lesson by asking
the students: if you are in the
situation, how you would
handle problems like this?
Group activity using TDAR
activity..
Each group will pick up a
problem ,think and analyze the
problem(THINK)
The group have their
brainstorming/ sharing ideas on
how to solve the
problem( Discuss)
After the sharing, the group
will have their collaborative
work –group
MOL
Proper handling of problems
in housekeeping
The teacher will show
different pictures of the tools,
materials and equipment
needed in room servicing
 Students will name
the posted picture of
the tools, materials
and equipments
Using 4A’s Activity
PUZZLE TIME
Each group will be given a
short envelop consisting of
puzzles (tools, materials and
equipment). After arranging
the puzzle the group will post
it in the board and one of the
members of the group will
explain their work. (Activity)
How did you find the
activity?
What are the things your
group considers to come up
with the activity (Analysis)?
Additional information from
the learners answer
Types and uses of different
cleaning tools, materials and
equipment for room
servicing(Abstraction)
Explain the uses of different
types of cleaning tools,
MOL
Cleaning tools,
materials, and
equipment
The teacher will introduce the
lesson by asking the students:
Who among you has the
following equipment at home?
a. floor polisher
b. vacuum cleaner
c. tornado mop
who knows how to operate
these equipment?( the one
who knows will be the leader
of the group)
Lecture /demonstration
The teacher will give a
lecturette about the parts of
the each equipment and how it
is being assembled.
a. floor polisher
b. vacuum cleaner
c. tornado mop
Returned Demonstration
Peer teaching (assigned
leaders of the group will lead
the activity)
G1- floor polisher
G2 – vacuum cleaner
G3 – tornado mop
Using Online Collaborative,
the teacher will have a video
MOL
Cleaning tools, materials, and
equipment
The teacher will introduce the
lesson by asking the students:
Who among you has the
following equipment at home?
a. floor polisher
b. vacuum cleaner
c. tornado mop
who knows how to operate
these equipment?( the one
who knows will be the leader
of the group)
Lecture /demonstration
The teacher will give a
lecturette about the parts of
the each equipment and how it
is being assembled.
a. floor polisher
b. vacuum cleaner
c. tornado mop
Returned Demonstration
Peer teaching (assigned
leaders of the group will lead
the activity)
G1- floor polisher
G2 – vacuum cleaner
G3 – tornado mop
Using Online Collaborative,
the teacher will have a video
presentation on the proper use

F. Developing mastery
G. Finding practical applications
of concepts and skills in daily
living
H. Making generalization and
abstractions and about the lesson
I. Evaluating the learning
presentation(ACT)
-peers and teacher feedback
What are the proper ways of
handling problems in
housekeeping services?
Based on the discussions and
activity done, how we will
going to observe the proper
way of handling problems in
housekeeping?
 Make poster on proper
handling of problems in
housekeeping
materials and equipment for
room servicing
(showing pictures of tools,
materials and equipment)
(Application)
What are the tools materials
and equipment needed in
room servicing?
How you will going to
arrange the tools materials
and equipment in attendant’s
cart?
What are the materials,
cleaning tools and equipment
used in room servicing?
Identify the following:
CT- cleaning tools
MT- materials
EQ- equipment
1. vacuum cleaner
2. dusting tools
3. chemicals
4. linens
5. cleaning towels
6. cleaning tools caddy
7. bath linens
8. room amenities
9. toilet tools
10. disinfectant/sanitizer
presentation on the proper use
of the equipment
Video 1- floor polisher
Video 2- vacuum cleaner
Video 3 – tornado mop
Returned demonstration of the
students on the proper use of
the equipment
What is the importance of
knowing the proper use of the
equipments?
Based on the videos presented
and the discussions, what are
the proper way of using
equipment? What should be
done to have a long lasting
equipment?
Learners are evaluated their
performance while
demonstrating the proper use
of the equipment
Criteria:
Floor polisher
Prepare materials
needed…………….…15%
Check condtion of
equipment…………..10%
Check heavy plug and
cable………………..15%
Proper use----------------60%
Total……………100%
of the equipment
Video 1- floor polisher
Video 2- vacuum cleaner
Video 3 – tornado mop
Returned demonstration of the
students on the proper use of
the equipment
What is the importance of
knowing the proper use of the
equipments?
Based on the videos presented
and the discussions, what are
the proper way of using
equipment? What should be
done to have a long lasting
equipment?
Learners are evaluated their
performance while
demonstrating the proper use
of the equipment
Criteria:
vacuum
Prepare materials
needed…………….…15%
Check the bag and
filters…………..10%
Use proper attachments for
surfaces………………..35%
Proper use----------------40%
Total……………100%
Mop
Gather all necessary
materials……………..15%
Prepare the area for dry
 mopping……………15%

Insert dust mop……….10%

Proper way of
mopping……………40%
Cleaning the mop-------20%
Total…………………100%
J. Additional activities for What are the tools, material and Make a scrap book of Continuation of the plan Look for the different pictures
application equipment for room servicing? cleaning tools, materials and tomorrow, continuation of the of equipment in a magazine
equipment for room actual assessment and have a compilation of it
servicing. on the proper use of vacuum
cleaner and tornado mop
IX. REMARKS

X. REFLECTION
A. No. of learners who earned 80%
on the formative assessment
B. No. of learners who require
additional activities for
remediation
C. Did the remedial lesson work?
No. of learners who have caught
up with the lesson
D. No. of learners who continue to
require remediation

E. Which of my teaching strategies

worked well? Why did these work?

F. What difficulties did I

encounter which my principal can
help me solve?
G. What innovations or localize
materials did I use which I wish to
share with other teachers?

Checked and verified by : Prepared by: