GAGAN VISHWAKARMA

Mobile: +91-9911961048 Email: gagan1989201@yahoo.com

OBJECTIVE:
To get associated with a progressive & professional organization & interested to work in a
challenging environment & contribute to the personal development & play an effective part in
the organization’s growth.

PROFESSIONAL SUMMARY:

 A focused Mechanical Engineer with zeal to make a winning career, carrying an experience
of 7.5 years of in Marketing, Customer Relationship Management, Quality and Supply
Chain Management.

 An Effective Communicator with Excellent Relationship & Team Management Skills &
Possess a flexible & detail oriented attitude.

PROFESSIONAL EXPERIENCE:

 OILES INDIA PRIVATE LIMITED (Gurgaon)

Automotive Tier-1 & OEM supplier | Experts in Oil-less bush & bearings
Senior Executive (Sales & Marketing), 12th Oct 2016 – Till date

RESPONSIBILITIES:

Key Account and Customer relationship Management

 Managing Key account of Tier-1 Customers – MUNJAL SHOWA, RANE NSK, RANE MADRAS,
GABRIEL, NAGATA AUTO, IFB, SEBROS, ARJAN AUTO & Dee Ess Buhin.
 Budgeting the sales, getting customer’s forecast/orders in time or in advance.
 Preparing monthly & annual sales planning for the existing customers, ensuring the dispatch
as per schedule or DI and monitoring the sales plan.
 Timely follow-up for payment, sales tax form with customer.
 Processing RFQ of all Projects received with engineering team.
 Price Indexation (RM Revision) & maintaining part price in SAP.
 Maintaining Customer Relationship, attending customer complaint, resolution of customer
issues & providing root cause analysis report after consultation with QC & Production
department.
 Conducting audio/video calls to provide optimum solution on technical & commercials
Issues.
 Ensure & develop relationship with all the related parties & stakeholders. Make sure the
Customers are highly satisfied with product & services provided.
 Circulating the daily MIS to all concerned HODs department wise in order to meet monthly
profit targets.
 To collect, collate & publish project/program related sheets/reports to various stakeholders
(within & outside the organization).

Project Management:
 Tracking project deliverables, Planning Time Schedules (Milestone).
 New Product Development CFT Coordination.
 To coordinate all periodic reviews, prepare MOMs & Track to closure of all action
items
 Reporting, coordinating meetings, coordinating between production, quality
&purchase dep’t. & maintaining harmonious inter‐department relationship.
 Ability to manage & interact with geographically distributed teams & clients.

Supply Chain Management

 Regular follow up with Production & Logistics department for the timely delivery of the
parts to the customer.
 Optimization of shipments, Monitoring / analyzing the freight in order to avoid premium
freight or reduce freight.
 Pipeline Management for Export Customers.

Finance Receivables
 Account Reconciliations, Annual Budget Preparation, Outstanding Payment Follow ups,
Supplementary preparation & submission.

 RICO Auto Industries Limited (Gurgaon)

Automotive Tier-1 OEM supplier | Experts in Ferrous & Aluminium Machined Automotive parts
Deputy Manager (Sales & Marketing), Jun 2015 – Sep 2016
Assistant Manager, Jan - May 2015

 Managed Key account of OEM customers HONDA CARS, TOYOTO CAR ENGINES, VOLVO and
Tier-1 Customers - JATCO, CONTINENTAL, LUMAX MANNOH & NISSAN ASHOK LEYLAND.

Assistant Manager (Quality) Jun 2012 – Dec 2014

Quality Engineer, Sep 2009 – Jun 2012

1. Planning and scheduling of layout inspection for running components and new
development.
2. Conducted process mapping and time/capability studies to improve throughput, eliminate
bottlenecks and ensure adherence to customer specifications.
3. Coordinated in Process and Quality Improvement Programs in Manufacturing, Inspection,
Gauging and Tooling.
4. Implemented Poke Yoke and Kaizen activities on the Production floor.
5. Conducted Process audit on Production floor & Process & Design FMEAs.
6. Co-ordinated with customer regarding improvements & corrective action for customer
complaints.
7. Monitoring the actions taken against the internal defects & Customer concern.
8. Working Knowledge of Coordinate Measuring Machine (CMM) & Other Quality Instruments.
EDUCATION:

Degree Institute Passing Year Percentage

B.E. (Mechanical Maharishi Dayanand University, Rohtak 2009 62.3

Engineering)

10 + 2 (Non-Med) Chiranjiv Bharati School, Gurgaon 2005 74.2

10Th Gyan Devi Public School, Gurgaon 2003 75.8

SUMMER TRAINING:
Organization: Maruti Suzuki India Ltd
Project: Designed the layout of panel checking fixtures
Study & analysis of productivity of tandem line for SX-4 model

Organization: Jai Bharat Maruti Limited

Project: Capacity utilization of paint shop

COMPUTER PROFICIENCIES:
 Good working knowledge of SAP, Excel, Word & PowerPoint.
 CAD - AUTOCAD (Basic)
 General – MS Office, Windows XP, CMM (Mcosmos),

EXTRACURRICULAR ACTIVITIES:
 Participated in Basketball tournament at C.B.S.E. level.
 Represented my school cricket team at school level.
 Took part in ‘Walk N Run’ conducted by Manav Rachna Educational Institutions for
Creating THALASSEMIA awareness.
 Volunteer for Anti-Ragging squad in the college

I here by declare that the above-furnished details are true to the best of my knowledge and belief.

Place – Gurgaon

Date – 10th July 2017 GAGAN VISHWAKARMA