ms.della and nazma arrived at swissbell hotel...

Alif : welcome to Swiss hotel.

Nazma & Della : Thank you.

Nazma : can you help us to the reception? Because bwe want to book a room at this hotel.

Alif : of course.. please come with me.

arrived at the reception. Ms. della and nazma were welcomed by 2 reseptors
named Claudia and Haslia...

Receptionis 1 t: Good afternoon, Sir. Welcome to Houston Hotel. How can we help you?

Ms.Della : Good afternoon. Do you have any rooms available for today?

Receptionist 1: Haslia, please help find available rooms

Receptionist 2: I will check it. Please wait, Sir. Yes, We have any rooms available for today.Would you
like a room with single bed or twin beds?

Della : nazma you want single bed or twin beds ?

Nazma :. A twin bed, please.

Receptionist 2 : Hmm that is good

Receptionist 1 : All right. Your room will be Rp 500.000,00 per night. May I see your ID card, please?

Nazma : Here it is, and I want to pay with credit card. Here it is.

Receptionist 1: Yes, Sir. Thank you. Would you please fill out this form?

Nazma : Okay, no problem.

Receptionist 1 : All right. Thank you.

Receptionist 2 : We processed your information. Your room will be room 20 on the second floor.

Della : Okay. Thank you.

Receptionist 1 : I will call the bellboy to help you carry your luggage to the room.

Calling the bellboy.....

(Menekan bell) kring.....

Kadek : Excuse me, can I help you?

Receptionist 2 : please help carry luggage ms della and nazma to room 20.

Kadek : okay. please come with me.

Kadek met Yola who was cleaning room number 21 ....
Kadek : Yola, can you help me?

Yola : yes. What can I do for you?

Kadek : can you explain what are the facilities in this hotel?

Yola : Yes, of course

Yola explained the facilities in SwissBell hotel to Ms.Della and Nazma...

Yola : so, the facilities at this hotel are you have a television here. You can also use a refrigerator
here. This room is also equipped with Wi-Fi. That's it, if you have questions, you can contact us by
telephone. you can enjoy breakfast at 07:00 a.m. until 9:00 a.m. and can enjoy the swimming pool at
10:00 am to 11:00 pm.

Della : Okay thank you very much.

Nazma : thank you.

Yola : You’re welcome and have a lovely stay.