[Public sector digital

operation]
Co-design workshop
 WELCOME!
Co-design is a technique used to quickly share
knowledge, agree purpose and find opportunities
for change

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 This is about This is not

SOME - Embracing - Blaming

opportunities individuals
GROUND for change - Accusations
RULES - Making things - Personal
better

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 STAGE ONE STAGE TWO STAGE THREE

Get a shared Identify Decide changes

THERE ARE understanding problems - to make use of
THREE of everyone
involved and
these are our
opportunities for
these
opportunities
STAGES decide our improvement
common
purpose

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 1.
SHARED
UNDERSTANDING and
PURPOSE
 ◦ What’s your name?
◦ What is your role?
TELL US
ABOUT ◦ 👍 Something that works well
YOU for you.

1 min prep ◦ 😒 Something you find

5mins share difficult or frustrating

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 “
Users have needs - our job in
government is to build services
that meet those needs.
https://gds.blog.gov.uk/2016/06/29/
what-gds-is-for/

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 2.
IDENTIFY PROBLEMS
OPPORTUNITIES
 ◦ Write post-its individually
WHAT ARE ◦ Share one-by-one
THE ◦ Group into themes
PROBLEMS
◦ Dot vote
OR NEEDS?
◦ Rank in priority order
15mins

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 3.
MAKING THINGS WORK
 ◦ Choose a problem to work on
◦ Work in small groups of mixed
disciplines
FINDING
◦ Discuss changes that would fix
ANSWERS
this problem
◦ Be ready to commit to these
changes
20 mins
◦ Playback to group

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 ◦ Tell the group about your
PLAYBACK changes and why
◦ Capture these as outcomes

15 mins

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THANK YOU!!!

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