SHAHBAZ HAIDER

BANKING SERVICE MANAGER

+92.346.6200013 shahbazhaider1973@gmail.com Safdarabad, Sheikhupura, Pakistan

Summary
Professional bank branch Operation Manager with over 07 years of experience. Proficient in all aspects of bank
management and operation, including account management, customer service, staff coordination, and product sales. Prior
experience provided opportunity to improve branch audit category. This is combined with exemplary service skills and
thorough knowledge of the banking industry. Dedicated to effective and innovative management techniques to ensure the
success of the branch.

Experience

Apr 2015 - Present BANKING SERVICE MANAGER

Allied Bank Limited, Sheikhupura, Pakistan
Operating Branch as a team leader, being responsible for smooth functioning of branch
operations and insure that customers are being satisfied and all policies and regulations
of bank are being adhered.

Apr 2011 - Apr 2015 BANKING SERVICE OFFICER

Allied Bank Limited, Sheikhupura, Pakistan
Worked as front desk officer in branch to assist customers and provide them with
banking services as per their need. Responsible for all non cash functions in the branch
and that these functions are as per bank policy and industry laws.

Education

2013 IBP
Certification , JAIBP

2011 Virtual University of Pakistan

Masters in Business Administration , MBA
Finance

2009 University of the Punjab

Bachelors in Commerce , B.Com
Accounting
 2006 BISE
Intermediate/A-Level , F.Sc Pre-Engineering
Mathematics,Chemistry,Physics

2004 Govt High School Bahalike District Sheikhupura

Matriculation/O-Level , Matric
Science

2004 BISE
, Matric in Science

Skills

Administrative functions 4 Years Branch Operation 5+ Years

Customer Service Management 5+ Years leadership management 4 Years

Languages

English
Intermediate

Urdu
Expert