Section 2 : Chapter 3

The Scope Dimension –

Where Does the Data Come From?
As we have already considered, the most overwhelming character-
istic of telco Revenue Assurance is the incredible scope of systems,
operations and technologies that must be included if we are going
to do a thorough job of assurance. The scope will include the sys-
tems that are part of the revenue management chain itself, and the
systems and processes that we consider to be collateral contributors
to leakage.

Our definition of the scope of Revenue Assurance does more than

simply identify the kinds of things we will want to keep track of. In
a very tangible way, it also defines the specific computer systems
and data sources that need to be referenced in order to perform the
RA job.

For the purpose of our discussion here, we include all of the system
areas that realistically could or should be included in a compre-
hensive definition of Revenue Assurance. In reality, different
organizations or individuals may choose to shorten or expand the
list, based on their own organizational and operational needs.

A good list defining the scope of RA would include the following

core revenue management chain systems and collateral systems.

1) Core Revenue Management Chain Systems:

o Network
o Mediation
o Postpaid Billing
o Postpaid Collections
o Postpaid Dunning and Credit Management
o Prepaid and Intelligent Network Management
o Interconnection (Carrier Access Billing), and Inter-carrier
settlement and collections
o Roaming, Roaming Reconciliation and Collections
o Fraud

2) Collateral Systems
o Sales
o Activation / Provisioning

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