ENGLISH PLUS B Would you care for some

NAME ________________________________________ juice?

COURSE/SECTION _____________________________
DATE ________________ SCORE _________/_________ II. Write a falling arrow ( ) opposite each number
Pitch is the musical tone with which we pronounce the on your paper if the sentence ends on a low
stressed syllable. The combination of these musical tones pitch. Write a rising arrow ( ) if it ends on a
with which we pronounce the utterance or sentence results high pitch.
in tune or melody of speech. 1. I can call her up by phone.
Pitch lines are used to signal low, normal, high or extra high 2. What’s your name?
pitch. 3. Where do you live?
4. May I ask you a favor?
Intonation – the rise and fall in the sound of voice in speech 5. I go to school everyday.
6. Did you send for a plumber?
Diction – the clearness of a person’s speech
7. We harvest our rice during our summer?
The falling intonation has two types: 8. Mimi gets up at five o’clock in the morning.
9. Kuratsa is the most popular dance in
Northern Samar.
1. The drop or shift 10. Do you eat out on Sunday evenings?

Ex. Good morning. Good evening III. Mark the intonation of the last word or words in
the following sentences. Write a drop or a slide
2. The slide or inflection to indicate the movement of the voice. Draw
your pitch lines above or below each syllable.
Ex. Good day. Good afternoon. 1. How are you?
2. I beg your pardon?
Rising Intonation 3. I’m sorry.
4. I’m glad to meet you.
1. Is he in school? Do you act?
5. How do you do?
6. Please wait for a while.
7. Come with me.
2. Do you agree? Are you coming? 8. Is there anything that you need?
IV. Find a pair and practice this Conversation Drill.
3. Emphasis/Intense Emotion:
Kristine: Would you care for some juice?
What a surprise! Wait!
Marlo: Yes, please. Thank you. Are you going out today?
Exercises:

I. Draw the pitch lines above or below each

Kristine: Yes, I’m attending a reunion.
syllable. Practice saying the following
utterances with correct intonation. Marlo: Are you going to a class reunion?

A. Falling Intonation
Kristine: I’m meeting my classmates at the Peninsula
1. Simple Statements of fact: tonight, remember?
This is my school. Marlo: Great! That would be wonderful!
I’d like some water.

That’s a problem. Kristine: Are you joining us?

2. Commands: Marlo: I’d love to, but I have a conference to attend late
Come in. this afternoon.
Close the door.
Take your seat.
3. Special questions:
Kristine: Will it last until seven?
What can I do for you?
Marlo: I’m afraid so and I don’t think I’d be free until eight
How did you like it? o’clock.

What’s the matter? Kristine: I still wish you could be with us.

B. Rising Intonation Marlo: Don’t you worry. I’ll find time to catch up with you,
4. Yes/No questions anyway.
Are you alright?
Kristine: That would be very kind of you. Will I give you a call
May I help you?
when it’s time to leave?

Outlined by: MJKBayanay Marlo: By all means. See you later.

Reference: Speech and Oral Communication for college students by Rafaela E. Diaz
IMPROVING INTERPERSONAL RELATIONSHIP 5. If you know the person talking, use his/her name in
your greeting during the conversation and when
THE ART OF CONVERSATION
parting.
Basis of Good Conversation 6. Speak clearly. Pause at regular intervals.
7. Be familiar with telephone styles, social or business.
A. Sincere interest in people and things about us. 8. Don’t judge people by what you hear immediately.
B. Courtesy (Taking and waiting for turns) 9. When making a difficult call, work out beforehand
C. Contribute you share what you want to say.
10. Before dialing, listen for the dial tone to find out if
Getting Started
the line is engaged. If your party line is using the
The following are some well-tested and effective phone, don’t eavesdrop.
openers: 11. Be polite. Don’t forget to use grace notes like:
Hello!
1. Comments on the weather May I know who’s calling?
Ex.: It’s cold today, isn’t it? A moment, please.
2. Comments or questions on the surroundings of I’m sorry.
the event Thank you for calling.
Ex.: This is a lovely house; don’t you think? 12. Have a telephone directory to avoid mistakes and
3. Comments and questions on how you and other doubts.
person arrived 13. Have paper and pencil/pen ready. Write down any
Ex.: How was your trip? message left by the caller clearly and accurately.
4. Comments or questions on people who are 14. Make your call as brief as possible. It is the caller
central to the event. that ends the call. If you must get off the phone,
Ex.: It’s Mary’s 18th birthday! I can’t believe it. curtail a call politely.
5. Comments on common on news stories, or 15. Avoid asking these questions on the phone:
recent films, books or television programs Who’s this?
Ex.: Will you go to Jadine’s concert this What number is this?
February? Guess I am?
Keeping conversation flowing Why are you calling?
Not being too critical 16. When the caller is giving a lengthy explanation,
Receiving Criticism indicate your presence on the line by using
Giving Compliments appropriate sounds like; “hmmm”, “of course”,
“that’s right”, “I see”, “certainly”, “oh”, “go ahead”,
Using the right language
“Yes, I understand, Maám/Sir”.
Being a good listener
17. When the person called is not around, do any of the
Oral Quiz: (On your schedule date you will draw
following:
any of the prompts below and answer your drawn
a. Ask the caller to call again at a definite time,
question.) or offer to take down the message.
1. Is it important to be a good listener and as a b. (The caller may do the following) Leave the
speaker? Why? message, or leave his/her name for the
2. How do you feel in conversation where only one called party to return the call.
is taking all the time? 18. If it is a wrong number, say,
3. Are there persons who never let you finish what “I’m sorry, you got the wrong number”.
you are saying? Do you like them? Never bang the telephone nor yell at the caller.
4. Is it all right when a topic you are interested in is 19. If you are in any of the following situations, it might
suddenly changed to a different one? be better to visit your friend instead of using the
5. When a speaker look past the listener, is he phone.
interested? You have much to talk about.
6. Are vocalics and body language needed in The subject is delicate or confidential.
ordinary conversations? It seems hard to do it on the phone.
7. Do you enjoy conversing with persons who love Role Playing Activities Demonstrate the use of telephone
talking about themselves most of the time? manners in the following situations:
8. Are you a stutterer? Is your speaking voice
desirable? 1. Invite a friend to a party.
2. Answer a telephone prankster.
USING THE TELEPHONE 3. Call up an airline and make a reservation.
DO’S and DON’TS 4. Answering a customer who will make a reservation.
1. Answer phone calls promptly and pleasantly. 5. Make an appointment with your dentist.
2. Don’t answer the phone in rush. For a relaxed effect, 6. Report to the police an unusual disturbance in the
pause and take a deep breath before picking up the neighborhood.
receiver. 7. Greet your best friend on her birthday.
3. To keep a bright tone in your voice, smile when 8. Inform your teacher about your absence from the
talking on the phone. class.
4. Project a friendly positive attitude.

Outlined by: MJKBayanay

Reference: Speech and Oral Communication for college students by Rafaela E. Diaz