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MANUEL S. ENVERGA UNIVERSITY FOUNDATION


Lucena City Document Title: Undergraduate Research Final Report
An Autonomous University Page No.: Page 1 of 73
Revision No.: 0
DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
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QUALITY FORM Approved by: President

Inventory Management System for a Japan Surplus Retailer

An Undergraduate Thesis

Presented to the Faculty of the College of Business and Accountancy

Manuel S. Enverga University Foundation

Lucena City

In Partial Fulfillment of the Requirements

for the Degree Bachelor of Science in Business Administration major in Management

Accounting

by

Kathlene A. Jao

Irish Anne V. Braga

Kyle Rayner A. Lopez

Paul John A. Arena

Royce Daniel A. Anareta


Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
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DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
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Acknowledgement

This research would not be possible without the effort, enthusiasm, and perseverance of

its members. Thus, this accomplishment would not be possible if the researchers was not granted

of their desired support. The researchers would like to express their sincerest gratitude to the

persons behind them through the course of this research.

To Catherine D. Limjuco CPA, MBA., College Dean, thank you for all the encouragement,

insightful clarifications and loving support.

To Carmen A. Aldovino, the research adviser, for guiding us and sharing with us your

expertise concerning our research.

To Jim Acuzar, Ralyn Bermudez, Love Guerra, Maria Lucille Pedegloria, Ashley

Pangilinan, Carlos Jeyron Remiendo and Grace Meg Anne Villaluz, our professors and consultants,

for answering our questions and giving suggestions to finish this study.

To Bienz Azas, our senior who gave us insights.

To Mr. John A. Moreno, Owner of King Louis Japan Surplus, for warmly accommodating

us and guiding us about the nature of the business.

To the faculty of Business and Accountancy for giving us free time to finish our study.

To the researcher’s parents and siblings, for their constant financial and moral support

given.

To friends particularly our classmates, thank you for the never-ending motivation in

defying all odds and problems encountered through this study.


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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
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To all the concerned persons, who inspired the researchers in achieving this research study, thank

you for trusting us.

To our Almighty God for guiding us throughout this whole research. His guidance helped

us in all the time of our research and writing of this manuscript.

THE RESEARCHERS
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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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Dedication

To Our Almighty God.

To my family,

To the people I love and care for,

To the 32’s, team cw, seekaynum and mudslap,

To my DotA 2, CSGO, RAN GS, The forest family.

To my dogs who made me happy.

To my groupmates,

To my wuffenloaf...

-Kath
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Dedication

I dedicate this to my Parents and relatives who love and endlessly supporting me. Papa and

Mama thank you for supporting and giving me the strength that I need to face the daily trials in

life for me to do better while I’m reaching my dream.

To my thesis mates, Rd, Kyle, Kath and Irish, thank you for such an unforgettable time of our

college days. For all the fun and desperate times of my life that makes me realize the important

of true friends.

I also want to thank all the professor who taught me everything they know for me to be ready in

the real world after graduation and for guiding me to be in the right path of life.

And last but not the least, to the God Almighty, thank you for giving me such a wonderful

parents, for giving me strength in everything I do and guiding me always.

-PAUL JOHN A. ARENA


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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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Dedication

To my all-knowing, all-powerful, and all-loving God,

I couldn’t have done this research work without Your aid and guidance.

I thank and glorify You, oh Heavenly Father, that you have always been there for me, to help

and give me peace and comfort during my research work.

To my Mom and Dad,

Who sends their utmost support and love to finish my study I dedicate this thesis to you.

To my fellow friends,

May you find your worth not on the things that this world can offer

But may you find and seek that genuine kind of happiness that could only be found in

the hands of our Creator.

Lopez, K., 2019


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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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Dedication

I dedicate this study to my family, especially to my mother who never gave up on me and

supported me all throughout.

To my sisters of KAPPA DELTA OMEGA Sorority, thank you encouraging and trusting me.

To my friends, UNDB, my MCC Family and to my special someone thank you for supporting me

always.

And to my research buddies: Kath, Pj, Kyle and Rd, thank you. Kaya natin to.

-Ayish
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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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Table of Contents

Page No.

Title Page 1

Approval Sheet 2

Acknowledgement 3

Dedication 5

Table of Contents 9

Abstract 10

Background 12

Purpose of the Research 13

Conceptual Framework 13

Literature Survey 14

Significance of the Study 21

Statement of Desired Outcomes 22

Definition of terms 22

Scope and Limitation of the Study 24

Description Method 24

Research Design 25

Research Instrument 25

Data Gathering Procedure 26

Results and Discussions 27

Business Characteristics 28
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Current Existing Inventory Practices 30

Current Issues and Challenges encountered 33

Enhanced Inventory Management System 36

SWOT Analysis 47

Conclusions 48

Recommendations 4*

Appendices 52

Guide Questions 52

Series of Interview 53

Business Forms 57

Photo Exhibit 61

References 63
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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
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Research Title: INVENTORY MANAGEMENT SYSTEM FOR JAPAN SURPLUS

RETAILER

Name of Researcher : Kathlene A. Jao

Paul John A. Arena

Kyle Rayner A. Lopez

Irish Anne V. Braga

Royce Daniel A. Anareta

Degree : Bachelor of Science in Business Administration

Specialization : Management Accounting

Name of Research Adviser : Carmen A. Aldovino

Abstract

This study aims to enhance the current inventory management system of a Japan surplus retailer

in Lucena City. Specifically, the researcher’s main focus of study is to assess the company’s

inventory management system by identifying the current practices and as well as the current issues

and challenges brought up by the nature of the business. The researchers will gather information

by using these four parameters namely by the: recording, classifying, measuring and dispatching

of the inventory. The researchers used these data gathering techniques such as observation, series

of interview and visitation for the collection of data. The respondents are composed of the two

employees and the owner. The researchers are used a validated questionnaire fit for the collection

of data in accordance with the objectives of this study. A SWOT analysis is performed for the

determination of some of the issues and challenges encountered by the company. The study is only
Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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limited to the management itself. Thus, through the use of the data gathering techniques the

researchers gathered enough data to finish the study. The main output of this study to provide the

management an enhanced inventory management system equipped with the step by step

procedures.

Background

Japan surplus refers to a wide variety of goods, from the household commodities

such as kitchen wares, furniture and other decorative items, to heavy duty machineries.

Most stores implement a periodic inventory system in which inventory are recorded and

classified daily. Thus, Japanese surplus uses a weighted average system wherein items of

the same kind are measured together to determine the inventory cost. Market for Japan

surplus here in Lucena City became a trend amongst entrepreneurs which creates a

competition within the area. Though applying a periodic inventory system is common to

stores nowadays, using this method can arise some problems concerning it. According to

Lohrey (n.d.), the most common problems amongst periodic system users are the

misplacement of items, lack of system optimization and is inaccurate.

King Louis Japan Surplus is one of the sole proprietorship retailing business that

is currently operating in Lucena City. The business sells a variety of commodities that

were imported from Japan, Belgium, and Italy. It has been operating since it has been

established back in October 2013 and it has been presently maintained by two employees.
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The researchers noticed the lack of documentation technique in managing the

business’ inventory, the frequent misplacement of items, and as well the problem

concerning with inventory classification and technique. This has led the researchers to

assess the current management inventory system of the business and propose an output to

enhance their system.

Purpose of the Research

This research aimed to assess the inventory management system of business.

Specifically, this sought to attain the following objectives:

1. To describe the business characteristic of the entity as to:

1.1.Nature of business;

1.2. Length of business operation;

1.3.Inventory class;

1.4.Facilities and warehouse;

2. To determine the current inventory procedure along with:

2.1. Recording;

2.2. Classification of inventory;

2.3. Measurement of inventory;


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2.4. Dispatching;

3. To identify the issues and challenges encountered by the business:

3.1. Records;

3.2. Classification of inventory;

3.3. Measurement of inventory;

3.4. Dispatching;

4. To prepare an enhanced inventory management system.

Theoretical Framework

COSO Model, defines internal control is/as designed to provide reasonable

assurance in the effectiveness and efficiency of operations, reliability of financial

reporting and compliance with applicable laws and regulations. In an effective internal

control system, the five components: control environment, risk assessment, control

activities, information and communication and monitoring, work to support the

achievement of an entity’s mission, strategies and related business objectives. These

components establish the foundation for sound internal control within the company and

emphasizes accountability for control. (Sharise Cruz, 2016)

This study will use this as a basis to obtain an understanding of the entity and its

environment including its internal control, to evaluate and assess the risks of material
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misstatements in the records. Inquiries of management and others within the entity,

analytical procedures, observation and inspection.

Literature Survey

Inventory, Banaag, F., Ducut, R. (2017) Inventory Management And

Control. They depended on the Generally Accepted Accounting Principles that

expressed an inventory be regarded as substantial individual property which is

held available to be purchased in the conventional course of business or things

that are still at present work in procedure. In this manner inventory comprises of

raw materials, work in process, and completed merchandise. The definition given

by Banaag will serve as a way for the familiarization of the management for what

inventory stands for.

An inventory system gives the authoritative structure and the working

strategies for keeping up and controlling merchandise to be supplied. The system

is in charge of ordering and receiving the receipt of merchandise: timing the order

placement and monitoring what has been requested, how much, and from whom.

A typical arrangement of inventory exchanges includes getting items,

moving them toxa quality review area, checking them, moving them over to main

storage, picking them for a request, gathering and bundling the request, and

transporting it. In addition to the fact that this process requires an expansive number

of exchanges, any of which could be made in blunder, however it additionally


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includes a considerable number "contacts" of the inventory, expanding the chances

of item harm. This discusses the typical arrangement of inventory to the

management for them to be aware of.

There are additional variances sought after where in a supply of inventory

on hand is insured, you don't generally realize the amount you are probably going

to require at whichever schedule yet at the same time there is a need to fulfill

client’s desires or production on schedule. There is additionally a

hiddenxinstability of supply thus inventory must shield you from untrustworthy

providers when an item is difficult to find or when it is rare. Untrustworthy

providers ought to be restored through discussions or they ought to be supplanted.

To maintain a strategic distance from the effect of cost inflation you should

purchase amounts of inventory at proper occasions which is called Price

Protestation. In the event that you purchase a bigger amount of a thing less much

of the time the ordering costs are not as much as purchasing in smaller amounts

again and again accordingly bringing down ordering costs. This lets the

management know the purpose of inventory.

Inventory accuracy alludes to the inventory records and actual physical

total for the business to guarantee precision to compute the inventory regularly

and coordinate it against the records. Cycle tallying is a physical inventory taking

method in which inventory is computed as required rather than periodically.

Inventory costs has a big role in business which the management need to

be mindful of. Inventory incorporates costs like money and space to maintain or
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purchase an inventory. Additionally, there are costs for labor to receive, check

quality, put away, retrieve, select, pack, ship and account for to keep inventory as

sound as possible under the circumstances. Furthermore, if merchandise

deteriorate, get harmed or be rendered obsolete, and stolen the business will be

considered responsible.

Inventory costs for the most part fall into ordering costs and holding costs.

Requesting, or procurement, costs come about paying little respect to the genuine

estimation of the merchandise. These costs incorporate the pay rates of those

buying the items, expenses of speeding up the inventory, and so forth.

In the most explicit issue, these costs ought to be taken in with thought

and will impact the inventory size. Holding costs incorporates the expenses for

storerooms, taking care of, protection, pilferage, breakage, out of date quality,

depreciation, taxes, and the opportunity cost of capital. Clearly, high holding costs

will in general support low inventory levels and regular replenishment. In setup or

production change costs you make every item extraordinary by acquiring the vital

materials, organizing required papers, properly charging time and materials, and

moving out the past load of material. Ordering costs allude to administrative and

clerical expenses to set up the purchase or production order. Ordering costs

incorporates each and every bit of information, for example, tallying things and

computing request amounts. Shortage cost is a request for what thing will be

anticipated until it is renewed or dropped. At the point when the interest isn't met

and the request is dropped, this is alluded to as a stock out. A backorder is the
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point at which the request is held and filled at a later date when the stock for the

thing is replenished.

Periodic and perpetual system are the two chief frameworks to decide

stock amounts close by. This definition will introduce two of the systems that the

management will encounter in businesses.

To be able to distinguish periodic and perpetual system from each other.

The periodic system requires a physical check of products available toward the

finish of every period. A cost basis is later connected to determine an inventory

value. It is ideally utilized by organizations as it is straightforward and requires

records and modifications are generally toward the finish of the period despite the

fact that it does not have planning and control benefits of the perpetual system.

The perpetual system requires persistent chronicle of receipt and payment

for each thing of inventory. It is the most functional system for huge assembling

and merchandising companies to ensure sufficient supplies are close by for

creation or deal, and to limit dangers of machine shut-downs and client

grievances. With this meaning, the management will be familiar with the

perpetual system and be able to distinguish periodic from perpetual.

The management must be informed of the principle capacity of inventory

management which is to keep a meticulous record of each new or returned item as


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it moves in or leaves a stockroom or purpose for sale. It monitors individual

property of the business.

Last-in, First-out (LIFO) – Inventory valuation presumes that the newest

bought merchandise are the first to be utilized or sold paying little heed to the real

planning of their utilization or sale.

Average Cost Method – Inventory valuation recognizes the estimation of

inventory and cost of merchandise sold by figuring an average unit cost for all

products accessible for purchase throughout a given timeframe. This valuation

strategy presumes that ending inventory comprises of all products accessible for

purchase.

Manual inventory systems are believed to be a method for the past as it is

refreshed, kept up and controlled without utilizing a technical system. The

ordinary "bean counting" performed by small businesses to monitor inventory has

given way to the automated world of bar codes and scanners. Indeed, even with

this innovation, manual inventory systems still hold key favorable circumstances

over computer based partners.

Internal controls are the mechanisms, rules, and procedures actualized by a

company to guarantee the integrity of financial and accounting information,

promote accountability and avoid deceit. Other than following laws and

guidelines, and keeping workers from taking resources or submitting extortion,

internal controls can help improve operational proficiency by improving the


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precision and timeliness of financial reporting. This in turn, presents the definition

of internal controls for the management to know.

This section will briefly discuss the advantages of a manual inventory

management system. A manual inventory system permits business owners and

employees to physically check that inventory is accessible. This prevents the

potential for data entry errors, which can prompt frustrated customers. Manual

check of inventory can likewise permit representatives a chance to physically

review the item and guarantee everything is appropriately available for purchase.

Thus makes eyesight sometimes better than computerized. It is impenetrable to

power failures that bring down computerized inventory systems. A business

owner can represent his inventory regardless of whether a tree takes out a nearby

transformer, cutting the power to the whole square. Manual inventory systems are

additionally increasingly hard to mess with in light of the fact that the products

are physically tallied. A computerized system can be altered to misleadingly

lessen stock to empower burglary.

Without having a manual inventory management system, a business will

be put at a disadvantage with numerous dangers of expenses. A business will

spend pointless measures of cash on things that will be unnecessary. The

management will be oblivious how or where items move which may prompt

burglary or obsolete inventory and it makes tracking inventory complex. It will

lack an inventory balance which can end in lost profits and costs you can prevent.

It will also reduce employee productivity as recording can be done easily with a
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system. With this information, the management will be aware of the

disadvantages of not having a manual inventory system in retail stores.

Business documents are records that show the details connected to a

company's internal and external transactions. Business documents are essential to

a company's proficiency and efficiency. Without them, numerous businesses

would find difficulties to operate. For example, bookkeepers use business sales

documents to decide whether a company is working at a profit or loss.

A purchase order is a buyer-generated document that approves a purchase

transaction. At the point when it is acknowledged by the seller, it turns into a

contract binding both of the parties. It sets forth the descriptions, quantities, prices,

discounts, payment terms, date of performance or shipment, other associated terms

and conditions, and identifies a specific seller. This defines the purchase order

which the management will frequently use.

An inventory sheet enables your small business to monitor goods you use

or sell. Each sheet records a single item and monitors the amount of the item is

coming into your business and what amount is going out. This familiarizes the

management with the inventory sheet that they will always use in the business.

A Delivery Receipt is a document that is ordinarily signed by the receiver

of a shipment to show that they have gotten the product being sent and have claimed

it.It informs the insurance company that the delivery was a success, and the

customer now holds the actual policy. The viable date of the approach, and whether

inclusion has started may rely upon the kind of receipt a protection policyholder is
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provided with. This shows the purpose of a delivery receipt as they use it in the

business.

The COSO Framework was intended to assist establishments to set up,

analyse and improve their internal control. The significance of Internal Control in

the Operations and Financial Reporting of a business can't be over-stressed as the

presence or the absence of the process decides the quality of output created in the

Financial Statements. Educated decision making can now be depended upon a

present and working Internal Control process as the amounts introduced in

Financial Statements are precise which gives clients a reasonable assurance.

An organization may wind up holding stock that has an unsure future;

which means the organization does not know whether or when it will sell. Out of

date quality, over supply, defects, significant value decays, and similar issues can

add to vulnerability about the "realization" (conversion to money) for goods. In

this manner, bookkeepers assess stock and utilize lower of cost or net realizable

value considerations. This essentially implies if stock is carried on the

bookkeeping records at more prominent than its net realizable value (NRV), a

record from the recorded expense to the lower NRV would be made. Generally,

the Inventory record would be credited, and a Loss for Decline in NRV would be

the counterbalancing debit. This debit would be accounted for in the income

statement as a charge against (decrease in) pay.


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The weighted average method, which is basically used to assign the

average cost of production to a given item, is most regularly utilized when stocks

are intertwined to the point that it ends up hard to allot a specific cost to an

individual good. This is as often as possible when the stocks being referred to are

indistinguishable from each other. Moreover, this strategy expects a store to sell

the majority of its inventories simultaneously.

To utilize the weighted average model, one divides the expense of the

merchandise that are up for sale by the quantity of those units still on the shelf.

This estimation yields the weighted average cost per unit—a figure that would

then be able to be utilized to assign an expense to both ending inventory and cost

of goods sold.

SWOT (strengths, weaknesses, opportunities, and threats) analysis is a

framework used to assess an organization's competitive position and to create

strategic planning. SWOT analysis analyses interior and outer variables, just as

present and future potential. A SWOT analysis is intended to encourage a

reasonable, fact based, information driven look at the qualities and shortcomings

of an association, its drives, or an industry. One of the primary phases of any

business is Inventory Management. A good system can provide transparency and

efficiency to a complex system by improving the inventory management. It can

also add accuracy, ability, data simplification and process recording. For entities

with constant flow of incoming and outgoing stock it is very important to have a

good inventory management system. (Zignuts Technolab, 2018)


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Guide for Making an Inventory Management System

In order to create a sound and efficient inventory management system,

an entity must have these important elements regarding inventory which are:

location names, labels, item description, item numbers, unit of measurement,

physical count, inventory sheet to track all inventory activity, and employee

management.

The location names and labels of each product need to be well organized,

easy to read and unambiguous when creating an inventory system. In order to

help employees, work faster, labels need to be easy to read and clearly state

which location they are referring to. All products should have well-defined

descriptions and unique item numbers, short and unmistakable. Well created and

consistent units of measures should be used to make stock levels, shipping

quantities, and ordering quantities easier to understand. Once labeled locations,

proper descriptions, created item numbers and consistent units of measurement

are available, it will be much easier, faster and better organized to obtain a good

stock level count. Finally, in order to make the system efficient, the creation of

policies and the training of employees on the entire inventory system will help

owners / managers to ensure that no errors are recorded.

Effective inventory management helps to reduce costs that keep accounts

and finances under control. Inventory management can help achieve inventory

tracking, where the system will help maintain inventory tracking and provide a
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centralized view of stock across sales channels; cost control, delivery

improvement, planning and forecasting management. (Vinculum, 2016)

Basic Inventory System for SMEs

Setting up stock and supplier information in a reliable and accessible

system is the first step to organizing a small business inventory system. For each

item, the various information to be tracked is: product name, item number / code,

item short description, product class / category, cost, retail price, selling price,

size, vendor, supplier, reorder quantity and shipping details. In order to quickly

access provider contact information and payment terms, there is also a need to

record key vendor data in the inventory management system.

Creating and submitting accurate purchase orders is the next thing.

Purchasing orders are the easiest way to manage inventory purchases, to track

stock purchases efficiently, from ordering to receiving shipment, to paying the

bill. Another key aspect of small business inventory management is to have a

method to receive inventory shipments, to ensure that boxes are received and

unpacked together, all received items are accurately counted and checked for

accuracy against purchase order. This could lead to stock shortages, backorders,

and ultimately losses if there is an error during order entry. In addition, the

inventory needs to be tagged and labeled to help track inventions closely and

speed up the checkout process. During the stock receipt process, a good time to
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label inventory is because it ensures that the task is not overlooked and prevents

unlabeled stock.

A good management system for small business inventories also records in

detail every order, including every item sold and the remaining inventory. You

will record orders by hand with a manual system, then adjust the inventory

manually for each item sold. This can be handled manually by a small operation

as long as inventory reductions are regularly tracked, it can be daily, monthly.

Physical counts can reduce inventory issues of all kinds. There are two

primary types of inventory counts that most companies use annual inventory

counts that count items for income tax purposes at the end of each year; and cycle

counts, which are periodic spot counts that can easily fit into everyday activities.

Even the best system and process can have faults. The first step to eliminate these

flaws is to investigate the count discrepancy where it can be an actual loss, such

as theft of employees, unreported damaged goods, or stock recorded as received

but never actually arrived or incorrectly labeled.

Whatever method of inventory storage, the stored inventory needs to be

well organized, clearly labeled and accessible for counting and inventory.(Krista

Fabregas, 2017)
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Further, this study would also help individuals in the fields:

1. Owner

It will improve the present inventory management system of the business by

accurately maintaining records and provide the business an assessed

inventory management system by addressing and solving the issues of their

old inventory system. It will also give the management a better control over

its inventory as records are maintained with accuracy.

2. Employees

It will help the employees to be more productive by obliging and giving

them the responsibility to record the transactions. It will also help the

employees to be more knowledgeable about the transaction process of the

business.

3. Clients

The service provided by the company will be better, because of the new

system. With the new system it makes it faster and easier to search the item

needed by a customer. It can also make the process of knowing the product

is available. And because of this the customers or client will benefit from it.

4. Readers

It will serve as a reference for the readers, especially to those who will

conduct the same kind of study. It will also give the reader a better

understanding about inventory management system of a merchandising


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business and open the mind on the importance of the designed inventory

management system in the business.

5. Researchers

The study will help the researchers have further knowledge about inventory

management system as this study provides an additional resource. It will

also serve as a great experience and preparation to the researcher’s future

career as it presents common issues of inventory management systems and

addresses them with solutions. The researchers will fully visualize and know

how inventory management system works as this study meticulously

discusses the inventory management system.

Statement of Desired Outcomes

The researchers proposes an efficient and accurate inventory management

system for the company that will generate a sound internal control over the

inventory for the long run. This study can be a basis for the further improvement

of the inventory management system of the company

Major Final Output

This research, based on the gathered and evaluated information aims to

provide an enhanced inventory management system, through the use of flowcharts

and step by step procedures in handling the inventory of the company. The

researchers also designed new business documents that will be introduced to the
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management that will be helpful to the management as well as to increase the

internal control of the inventory.

Target Beneficiaries

Target Beneficiaries

1. Management of King Louis

Japan Surplusxx

2. Students and Educatorsxx

3. Future Researchersxx

Definition of Terms

Average Moving Method is an Inventory costing method used under a perpetual inventory

system whereby, after each acquisition, average unit cost is recomputed by adding the cost

of acquired units to the cost of units in inventory and dividing by the new total number of

units.

FIFO is an Inventory valuation assumes that the first goods purchased are the first to be

used or sold regardless of the actual timing of their use or sale. This method is most closely

tied to actual physical flow of goods in inventory.

Heterogeneous are products with attributes that are significantly different from each other,

makes it difficult to substitute one product for another.

Homogeneous are products that vie with each other in a market but which (from the

consumer's viewpoint) have little or no differentiation in terms of features, benefits, or

quality and are, therefore, forced to compete on price or availability.


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Import means good or service brought into one country from another. The word "import" is

derived from the word "port" since goods are often shipped via boat to foreign countries.

Along with exports, imports form the backbone of international trade. If the value of a

country's imports exceeds the value of its exports, the country has a negative balance of

trade.

Inventory is the term for the goods available for sale and raw materials used to produce

goods available for sale. Inventory represents one of the most important assets of a

business because the turnover of inventory represents one of the primary sources of

revenue generation and subsequent earnings for the company's shareholders.

Inventory Costs includes the costs to order and hold inventory, as well as to administer

the related paperwork. This cost is examined by management as part of its evaluation

of how much inventory to keep on hand. This can result in changes in the order

fulfilment rate for customers, as well as variations in the production process flow. It

can be classified into three: Ordering costs, holding costs or Carrying costs, and

Administrative costs.

Inventory Management System is the combination of technology (hardware and software)

and processes and procedures that oversee the monitoring and maintenance of stocked

products, whether those products are company assets, raw materials and supplies, or

finished products ready to be sent to vendors or end consumers.

Periodic inventory is a system of inventory in which updates are made on a periodic basis.

In a periodic inventory system, no effort is made to keep up-to-date records of either the
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inventory or the cost of goods sold. Instead, these amounts are determined only

periodically - usually at the end of each year. This physical count determines the amount of

inventory appearing in the balance sheet. The cost of goods sold for the entire year then is

determined by a short computation.

Perpetual inventory is a method of accounting for inventory that records the sale or

purchase of inventory immediately through the use of computerized point-of-sale systems

and enterprise asset management software. Perpetual inventory provides a highly detailed

view of changes in inventory with immediate reporting of the amount of inventory in stock,

and accurately reflects the level of goods on hand.

Surplus Store is a shop that sells used items, or items previously purchased but unused,

and no longer needed. The items are often military, government or industrial excess.

Scope and Limitation of the Study

The study mainly focuses on assessing the inventory management system

of King Louise Japan Surplus Store which is located at Allarey St. Barangay 3,

Lucena City. The research is conducted from December 2018 to April 2019. The

methods used by the researchers for data collection are interviews and observation.

It is expected that not all information about the company or business can be

accessed by the researchers due to confidentiality. Furthermore, it is expected that

not all respondents are willing to participate as one of the key respondents of the

study. Due to limited experience and the short span of research on the system of the
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business, the researchers wouldn’t be able to grasp the situation. The study is

limited to the main store only; the warehouse is not included.

Description of Method

For the objectives to come into existence of any research cannot be

achieved without the practices, steps and techniques that have to be employed.

This study tries to come up with an efficient and accurate inventory management

system by the honing the researchers’ available resources with the least probable

cost. The researchers had come up with the following methodologies to be used in

the conduct of the research work.

Research Design

The researchers used a descriptive research design for this study.

Descriptive method primarily focuses on describing the nature of a demographic

segment, without focusing on the cause a certain phenomenon occurs.

An initial observation to the store and inquiry to the owner was conducted

by the researchers to describe the business characteristics of the store and to

determine the current issues of the Japan Surplus Store. Furthermore, a series of

interviews to the employees and observation were conducted by the researchers to

gain additional information of the current practice and assess the internal control

issues of the inventory system.

Research Instrument

Series of interviews, observation, visitation and SWOT analysis were

utilized as data gathering instruments. The contents of the questionnaires were


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developed by the researchers based from research materials, books, and other

periodicals. The instruments used by the researchers are validated by the adviser of

the research. Thus, the questionnaires will act as the source of the information.

The first part of the questionnaire will be composed of questions regarding

business characteristics, which aims to determine the nature of the business, length

of operation. The second part will determine the current recording practices and

challenges, followed by questions on the classification and measurement of

inventory, dispatching of inventory and lastly, thoughts of the employees about the

enhanced inventory system.

The responses were assessed and evaluated to provide understanding of

the entity’s current practices and establish a conclusion based from the findings,

to improve the current inventory management system of the store.

Data Gathering Procedures

Essential information for this research work was collected through

primary and secondary sources by interviewing with key personnel in the stores

about purchasing and inventory of the company. Observation of the production

process was done to see the flow of goods in the conversion process. Material

handling and storage were also observed and so was the patrol/inspection

procedure. Record analysis of relevant data was obtained from the company’s

annual report and journals. Theoretical background information was gathered

through review of related literature on inventory management.


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The researchers started gathering data for the study on the 28th of

November. The management was visited five times to collect all the information

needed for the study. The first interview and visitation the researchers conducted

was on November 28 and followed a thorough observation on the business on

March 2. As the researchers progressed in their research they held another

interview on March 9 and added another meticulous observation on March 16 to

check how things were going after a period of time. When the researchers were

near in collecting the entirety of the information they needed, a final interview

was organized to establish a conclusion for the study. The researchers first noticed

the disorder of the display of products which creates an atmosphere of confusion

to the customers looking to purchase products. There was no specific arrangement

for items; they were all just randomly placed around the store waiting for a

customer to buy them. This could discourage future sales as it forces customers to

exert effort in finding products they would buy. Employees on the other hand

would also at times neglect their responsibilities like forgetting to record a sale

which leaves the management to guess whether items were stolen or sold.

Population and Sampling

The researchers used a purposive sampling technique in which it is a non-

probability sample that is selected based on the objective of the study. The

researchers choose these informants because they are reflection of the

management as a whole.
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Subject of the Study

. The subject of the study was chosen due to their specific knowledge about

the information needed by the researchers in focus of the inventory management

system of the business. The data regarding the respondents, business background,

and the records was under the consent of the management. In accordance with the

data privacy act of 2012, the entrusted information such as confidentiality of

business trades, operations and financial information. Thus, rendering the

obligation to guard and protect the information gathered from unauthorized

access, use, or loss. Furthermore, the collected information was necessary to reach

the level of having the optimal information needed for the objectives to be

fulfilled.

Conceptual Framework

Input Process Output

Business Interview Business Profile


related profile (Background of the
business)
Evaluation and
Japan Surplus Assessment Enhanced Manual
Inventory Inventory System
Practices

Figure1. The Conceptual Framework of the study.


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In Figure 1, the conceptual framework of the proposed inventory system.

In this study, it aims for an enhanced inventory management system.

The researchers had to know the business related profile and the present

inventory practices used by the company. The researchers will interview the

owner and employees and observe the operations of the business. It will undergo

the SWOT analysis (strength, weakness, opportunities and threats) to be

evaluated, assessed and will be tested. After the process of which, the researchers

know the profile of the business and its current system to be able to come up with

the new enhanced manual inventory system


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Results and Discussion

Presentation, Analysis and Interpretation of Data

This presents the data gathered from the series of interviews, observation

and visitation. Thus, this illustrates the current inventory system by the

management. In line with this, it also illustrates the problems that the researchers

encountered during the data gathering process as well as the solutions that are

developed by the researchers.

Data Matrix

Research Questions Methodology

1. How do you describe your business in

terms of? Questionnaire

a. Nature of Business Personal Observation

b. Length of Business Operations Visitation

c. Inventory Class

d. Facilities and Warehouse

2. What is the current practices of the

business over the inventory in terms Questionnaire

of? Observation

a. Recording Vistitation

b. Classification of Inventory
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c. Measurement of Inventory

d. Dispatching

3. What is the current issues and

challenges of the business over the

inventory in terms of? Questionnaire

a. Recording Observation

b. Classification of Inventory Visitation

c. Measurement of Inventory SWOT ANALYSIS

d. Dispatching

Table 1

Data Matrix is a systematic way of ensuring data is well addressed during the

research. Above is the matrix in which the researchers used a guide in presenting the data

gathered during the series of interviews, observation, and visitation.

1. Business Characteristics

1.1 Nature of Business

The business is a sole proprietorship business; it caters Japan

Surplus retail products for the masses. A merchandising store, this Japan

surplus retailer sells used items, items previously purchased but unused or

items that are no longer needed. The business also promotes and sells

through online social media platforms such as facebook, to cater the

consumers who are not able to go at the physical store. The business also
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sells wholesale items for resellers interested to start up a small business.

The business currently has two employees. One of the employees is tasked

to issue receipts and safe guard the cash. The other one is responsible for

helping out the former.

1.2 Length of Business operations

For six years, the business is getting bigger than it was, with this

the inventory class is getting bigger as it grows. The business currently has

two employees safeguarding the store. The owner only comes every

morning to check and open the store then leaves, in the afternoon the

owner goes back to check and collect the sales for that day.

1.3 Inventory Class

The business categorizes their inventory into Furniture,

Kitchenware, Display Items, Paintings and Sculptures. The big items like

pieces of furniture are composed of cabinets, shoe racks, coat racks, bed

frame, sofa sets, bedside tables, vanity table, study table, dinning set and

other unique pieces. The big items also holds the paintings, display items

and the scuptures. On the other hand, small items like kitchen ware are

made up glass wares, dining sets, casseroles, etc.

1.4 Facilities and Warehouse

The business currently has a warehouse in Barangay Marketview

in Lucena City and the main store is located in Allarey St. Barangay III,

Lucena City. The business ships their goods from the warehouse to the
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main store, the warehouse personnel hands in a delivery receipt and a

ready-made inventory sheet of the items delivered. Defective items are

sent back to the warehouse. The warehouse has a different inventory

management system.

2. Current Existing Inventory Practices

Current Inventory Accounting Applicable Principle in

Practice in terms of: Principle Principle Practice

1. Recording Periodic or Perpetual Periodic System YES

System

2. Classification N/A N/A N/A

3. Measurement Lower Cost and Net Net Realizable Value NO

Realizable Value

4. Dispatching First in-First Out, Weighted Average NO

Weighted Average,

Specific

Identification

Table 2

The table above shows the current practice of the business in terms of:

recording, classification, measurement, and dispatching. The researchers guided

by the respective governing accounting principles of per objective determined the

current practices of the business. As shown on the table the current practice of the
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management in terms of recording is in accordance to the periodic system in

which is one of the two offered recording systems. Thus, the following objectives

are not in accordance of any standard accounting principle.

3. Current Issues and Challenges encountered by the business.

SWOT Analysis

Weakness
Unreliable Recording
Strengths
Prone to theft
Delivery Option
Employee Productivity
Loyal Customers
Inefficiency during pick- up
Tracking of Inventory

Threats
Brokerage
Opportunities
Loss of Items
Customer Efficiency
Customer unsatisfaction
Reliable Recording
over dispatching

The SWOT Analysis above shows that the business has its

own strengths and weakness that can be used for seizing every opportunity

to thrive and eradicating the threats. The SWOT analysis shows that the

business has a poor inventory management that can cause threats on the

well-being of the business. For having a weak internal control over


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inventoriables can cause the management to incur losses in which they can

get out of the competition in the japan surplus retailing scene.

3.1 Recording

In the first quarter of 2019, they implemented a manual inventory

system in the hopes of safeguarding the inventoriable good of the

business. Thus, the said system is not as effective as it seems for as it is to

deliver inconsistent records and employees having trouble of recording

transactions. Through the observation of the researchers, it was shown that

with the flock of customers and unorderly process of recording, the

management always end up with overstatement of the inventory, leading

the management to believe that the inventory items are still in the facility

but in fact it is already been sold. Cash balances are also affected by the

inconsistent recording; the balances are always in excess of what is

recorded.

3.2 Classification of Inventory

The management’s classification of inventory is limited, through

the observation of the researchers. It is deemed that the inventory is not

properly classified. Defective goods are not classified in the inventory

sheet as well as there is no proper documentation of the defective items

and the items that are given as a freebie.

3.3 Measurement of Inventory


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The management currently uses an estimation technique for the

measurement technique, through observation and interviews. The

researchers deemed it as unreliable and is prone to fraud, loss, and theft.

3.4 Dispatching

Through the observations, the researchers deemed that the

challenges in the area of dispatching have different issues and challenges.

1. Walk-In Transactions

The researchers deemed that, one of the challenges

of this transaction is the counter checking of an item if it is

paid or not. This process lacks of a document fitted for

cross checking if an item is really paid for. Another

challenge for dispatching for walk-in customer is the choice

if the item is being delivered to the consumer or not.

Documentation forms supporting the delivery of an item in

good condition is not present in the current inventory

dispatching process.

2. Online Transactions

The current challenge of online transactions

observed by the researchers are the coordination between

the consumer and management in terms of the way of the

delivery of the item bought. The challenge lies within the

logistical aspect of the dispatching.


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3. Wholesale Transaction

Wholesale transactions on the other hand is the

most challenging as per the researchers’ observation. The

challenges entails within the means of releasing and

delivery of the products to the consumer

4. Enhanced Inventory Management System

The data gathered during the course of the study paved way for the

researchers to enhance the current inventory management of the system. Thus,

with the researcher’s knowledge about thte issues and challenges of the business.

The researchers made it into an opportunity to create and enhance new procedures

that can improve the system.


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RECORDING
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Recording of inventory is a must for every business establishment. It is an internal

control to safe guard assets against future theft and losses. Recording of inventory is a

major management tool utilized by companies and business owners to ensure efficient

operation. In figure 2, the old recording of inventory transaction will start with receiving

of goods, were it will be inspected by the employees if there are any defective item that

needed to return to the warehouse. The input, which were the goods received from the

warehouse, will be recorded to the inventory record sheet. All transactions recorded

would be summarized. The order to the supplier will be issued if there is still a need for

new goods.

Figure 3, the new recording of inventories starts with the receiving of goods

where they will be inspected if there are any defects. If there are any, the defective items

will be recorded in the return form before returning it back to the warehouse. This will

help the inventory management system to be more efficient and effective. If there are no

defective items received, the items will be recorded in the inventory sheet and to the

summary of transactions. The inventory level would be later checked if there is any need

to purchase. If the inventory level checked is low on supplies, a purchase order will be

prepared and issued.


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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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Classifying
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Classifying inventory is essential as it keeps the inventory arranged in an

organized manner. Figure 3 show the management’s first step is item acquisition wherein

the business receives products to sell. The items are then segregated in the second step so

that big and small items were separated from each other. It is then categorized for each

function in the third step as this was the management’s way of keeping the products in

order.

To assess the management’s current way of classifying merchandise, the

researchers would recommend a new one. In figure 4, the first step is the acquisition of

inventory for the management to sell new goods. It is then segregated into three classes

which are big small and defective in the second step. This helps a lot as it arranges the

products better by segregating the scrap from the ones in perfect condition. In step four,

defective items are prepared with a return form while big and small items in good

condition are categorized for each function.


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Measurement

For the management to make decisions, the inventory should be measured and

reported. According to Figure 5 illustrates that the first step in measurement is acquiring

goods to replenish inventory. With the management receiving goods, the business will

have new products to sell. To earn a profit, the business’ second step is adding a mark-up.
Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
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For internal control, the entity’s third step is to estimate the value of the inventory as it

safeguards the assets and increases efficiency.

To solve the issues of the business’ previous way of measuring inventory, the

researchers came up with a new one. As stated in Figure 6, it starts by acquiring inventory

for the management to sell new products in the market. It is then followed by step two

which is inputting the received merchandise to the inventory sheet with an added mark

up. This step keeps track of the entity’s current inventory and creates a record for the

merchandise. After that, the management is to count the inventory which is step three.

This lets the management know the count of their current inventory. And in step four, the

inventory is measured at lower of cost and net realizable value as it is in accordance to

PAS 2 Paragraph 9 states that inventory shall be measured at lower of costs and net

realizable value.
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DISPATCHING

Figure 8

Figure 9
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Dispatching is the process of transferring the goods to the consumer from the

supplier. In Figure 8, the old dispatching transaction system starts with the walk-in-

payment where the customer selects an item and pays for it directly. This will be

deducted to the inventory record of the company before the issuance of official receipts.

In figure 9, the new dispatching transaction system starts with the walk-in-

payment wherein the customers select an item and pay for it directly. The transaction will

be written in the record book of the company. If the item needs to be delivered, the

delivery receipts, official receipts, and release form would be issued. If there is no

delivery, the official receipts will be issued instead. Transactions concerning to the

delivery of the items will be recorded in the summary of release form and daily

transactions of the business will be written in the daily inventory sheet. Afterwards, the

inventory would be checked whether or not the inventory recorded corresponds to the

inventory counted on hand.


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Business Forms

The researchers designed these documents for the management, to

maintain control. The researchers designed five particular forms that will

be useful for the maintenance of the day to day operations of the business.

The following are the new business forms (See appendices for the designs

of each document):

1. Delivery Receipt

This document will serve as the proof of delivery

from the warehouse to the main store. This will ensure that

all items from the warehouse will be properly accounted

for.

2. Purchase Order

This document is a tool for the management for

product requisition from the warehouse.

3. Release Form

This document is issued alongside with the receipt.

It will be used a control document for dispatching of items.

4. Return Form

This document will serve as the proof of return of a

delivered item that is defective.


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5. Inventory Sheet

This document is a tool in which the management

can track the supply levels of each item in a period of time.

Importance of Inventory Reports

Businesses, whether merchandise, manufacturing or service,

maintains an inventory account in the statement of financial position. For a

reliable balance, a monthly inventory worksheet is prepared presenting the

inflows and outflows of stock through recording, classifying and

measuring available documents of transactions done within the month,

including the purchases and dispatching of inventory. Information

provided by the inventory worksheet traces theft and tracks down

shrinkages. It allows the store to make adjustments to match the balance of

financial accounts to the actual count.

Entries found in the old manual inventory system uses inventory

worksheet which is supported only by delivery receipts. Amounts assigned

to inventory and the physical count of inventory depend more on

estimation than actual measurement. Due to this, the enhanced manual

inventory system proposed three more documents that will support the

inventory worksheet, namely: purchase orders, release form and return

form. This will provide amounts and inventory count which relies on

actual measurement.
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Role of Documentation in the new system

Documentation is a took to make recording reliable for decision

making, below are the roles of each documents for the new system.

Purchase orders are documents issued by an entity to its

warehouse which provide information about the entities request of goods

with exact quantity, desired quality and amount of order. Suppliers will be

properly informed about what the entity needs.

Delivery receipts is a document signed by the entity as a proof that

the goods purchased were delivered successfully by the personnel in the

warehouse. It also provides the exact quantity, desired quality and amount

of goods being delivered for the purpose of comparing what was ordered

to what was delivered.

Release form, on the other hand, is a document providing

information goods being dispatched by the entity. In other words, this

documents identifies what goes out of the inventory, to be properly

informed of the amount of sales daily, monthly or periodically.

Return form, is a document used when goods delivered doesn’t

meet the certain qualities that the entity wanted or defectiveness on goods

occur. This document is a proof that some of the goods delivered are

returned to the warehouse. Upon recognition and completion of this

document, the defective item/product will be sent back to the warehouse,

in order to fix the said product.


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Inventory Sheet, is a document used to keep track of items the

entity uses or sells. Each sheet lists a single product and keeps track of

how much of the product is coming into your business and how much is

going out. It also measures the actual count of inventory.

Nowadays, in relation to man power, adopting the enhanced

inventory system is similar to the old inventory system. Employees are

still expected to record, classify and measure the transaction that happened

as part of their job. The only difference is that, in the new enhanced

system requires more documents are to be recognized.

Importance of Employee Management

Employee management is the effort to help employees do their

best work each day in order to achieve the larger goals of the organization.

There are many tasks and duties that fall under employee management, but

almost all of them can fit into one of five categories:

1. Selection entails finding and hiring the right candidates to fill open pos

itions to keep teams and departments running smoothly.

2. Monitoring includes the measuring and evaluation of employee perfom

ance, also called performance management.


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3. Interaction covers the day-to-day exchanges between manager and rep

orts, as well as among peers, to communicate job expectations, compa

ny culture, feedback, and more.

4. Reward includes the praise, recognition, monetary prizes, and other inc

entives that managers may offer employees as a result of high perform

ance.

5. Discipline describes the measures that managers may take to improve l

ow performance, correct mistakes, and enforce company policies.

Effective employee management often hinges on individual manag

ers and their ability to motivate, communicate, and build trust with their re

ports. The best managers act as coaches for their employees, recognizing t

he great work they’re doing now while challenging them to improve.

Duties and Responsibilities of Employees for Enhanced Inventory System

The duties and responsibilities of employees of King Louise Japan

Surplus for the enhanced inventory system are

1. Monitoring and maintaining current inventory levels,

ensuring quantities that appear in the system are accurate for planning of

purchase, promotions and marketing activities.


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2. Ensuring adequate inventory of product in accord with

inventory cycle.

3. Coordinates and manages daily physical cycle counts and

reconciles if actual counts reports.

4. Preparation of monthly consignment sales report to be

submitted to manager.

5. Preparation of daily inventory sheets in all location, store

and warehouse, every end of the day.

Because small businesses operate with a small staff, it is critical that

employees gain better understanding of their roles and responsibilities within

the organization. When everyone is aware of an organization’s structure, ope

rations are more efficient. In addition, well-defined job roles often boost mor

ale, as everybody is aware of their responsibilities and what to expect of eac

h other.
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Conclusions

Business Characteristics

The researchers deemed that the business is lacks the internal control

practices such as segregation of duties and inventory tracking and control. For a

business to flourish, control must be present to protect the management to theft

and loss.

Recording

The researchers found out that there is no existing documentation of

inventoriable products by the management and they often rely on an estimation

method to value their current inventory. Only in the start of 2019, they

implemented a manual inventory system in which the only forms they have is a

delivery receipt from the warehouse and an inventory sheet. The problem with

this is employees often forget to record the items., rendering the system unreliable

Thus, the researchers designed new documentation procedures to enhance the

current situation of the company

Classification of Inventory

The researchers observed that the classification of inventoriable items are

limited. The management does not classify defective items, doing this so makes

the management prone to theft or loss. Also, the management does not account

items given as freebies, this gesture can lead to theft and loss for as the

management does not keep track and does not control the following inventory.
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The researchers had designed new forms in which it could help the management

account the defective and the freebie items.

Measurement of Inventory

The management measures their inventory through an estimation

technique for they have no idea on how many their inventory is. The management

doesn’t exactly know how many pieces of each item is delivered before. Thus, the

researchers improved their current reporting process by introducing a new

inventory sheet in which tracking and measurement can be quickly known.

Dispatching of Items

The researchers found out that after the sale of products, the staff often

forget to record a deduction to the inventory sheet due to certain obstacles such as

the flock of customers, inquiries and when the personnel forget to record it. Also

the items that were acquired online are not always recorded in the inventory sheet.

Thus, the researchers introduced a counter checking document for the

management. It can help the management to help prevent fraud and theft.

Recommendations

Recording

The researchers recommend to use new business forms such as purchase

order, to order inventory from warehouse; delivery receipt, used for delivery of

goods from warehouse to the main store; release form, used for tracking of

outgoing inventory instead of listing down through inventory sheet, at the end of

the day will be tallied and inputted to the inventory sheet; return form, it will
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serve as the document for returning defective items found during inspection after

delivery; and inventory sheets, used to trach down the levels of inventory, which

will be updated daily, specifically at the end of day.

Classification of Inventory

The researchers recommend to add a classification for defective inventory,

such as products/ items which are damaged, broken, and another classification for

freebies to record the number of items that the owner give for free. In order to

measure the exact number of inventoriables, to prevent theft.

Measurement of Inventory

The management measures their inventory through an estimation

technique for they have no idea on how many their inventory is. The management

doesn’t exactly know how many pieces of each item is delivered before.

The researchers recommend to use inventory sheets, which are updated daily, as a

basis to know how many pieces of each item is delivered, sold, unsold and

damaged.

Dispatching of Items

The researchers recommend to issue receipts alongside release forms,

which are used for tracking of outgoing inventory instead of listing down through

inventory sheet, in order to record the items that are sold, to be tallied and

inputted at the end of the day in the inventory sheet


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Appendices

Research Instruments

Guide Questions

Business Characteristics

What is the nature of your business and has it changed over the years?

What are the strengths and weaknesses of your main store?

How long have you been operating?

How many employees you have in the store?

Who is in charge of recording, receiving, handling the transactions and dispatching?

Do you have a warehouse?

Current Recording practices and challenges

What is the frequency of recording your inventory?

What is the forms you use to record inventory?

How do you classify your inventory?


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How do inventory items are picked after sales order?

What are the common problems that the business has encountered?

How do you record your inventory? (Daily/weekly/monthly/quarterly) And what methods do

you use?

How do you make sure your record is accurate?

Classification and Measurement of Inventory Practices and Challenges

How do you classify and measure your inventory?

What are the challenges that you have encountered regarding inventory control or tracking of

inventory?

How do you keep track of your inventory?

How do you make sure your record is accurate?

Dispatching of Inventory

How do you receive your items every time there is delivery?

How do you cater you customers for dispatching?

How do you cater the customers you’ve mentioned?

Thoughts about the Enhancement of the Inventory System

What would you implement in the improved manual inventory system?

Using the improved system would you recommend it to others?

Do you find it helpful to use a manual system even though it didn’t work at the time you tried

it?

Will you give the time to properly introduce the system to your staffs?

Series of Interviews
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Business Characteristics

What is the nature of your business and has it changed over the years?

Answer: Surplus store, we do not sell general merchandise. No.

What are the strengths and weaknesses of your main store?

Answer: The strength of the surplus store is having a high profit and its weakness is the

poor inventory management system.

How long have you been operating?

Answer: Almost 6 years. It is started on October 2013.

How many employees you have in the store?

Answer: Only 2 employees

Who is in charge of recording, receiving, handling the transactions and dispatching?

Answer: Both of my employees

Do you have a warehouse?

Answer: Yes, we do.

Current Recording practices and challenges

What is the frequency of recording your inventory?

Answer: Daily

What is the forms you use to record inventory?

Answer: it includes delivery receipt and inventory sheet

How do you classify your inventory?

Answer: Display items, glass wares, decors, cabinets and beds.

How do inventory items are picked after sales order?


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Answer: By using LIFO method (Last in first out)

What are the common problems that the business has encountered?

Answer: I record manually so I cannot travel because I could lose items, even if there

is a CCTV since we do not have an inventory record, we don’t know what are the

items that came in and we do not have control on the items once they are out.

Sometimes we also forget to list down some things, for example we paid the

electricity bill or the water bill, so we start to panic because we forget those things but

we remember that we already paid after.

How do you record your inventory? (Daily/weekly/monthly/quarterly) And what methods do

you use?

Answer: Daily. Through Inventory Sheets

How do you make sure your record is accurate?

Answer: By checking everything daily, but since it is time consuming we do it

monthly

Classification and Measurement of Inventory Practices and Challenges

How do you classify and measure your inventory?

Answer: We classify our inventory into 3 classes: Class A are the expensive ones,

Class B are the ones who holds lesser value than class a like non branded kitchen

wares or used. Class C are the generic ones. We measure our inventory through

estimation before but now through inventory sheets

What are the challenges that you have encountered regarding inventory control or tracking of

inventory?
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Answer: Actually before 2019, we do not have an inventory management system.

Problem regarding inventory we do not know what are the unsold items, I don’t know

how much is my asset, I don’t know the exact amount just an estimate.

How do you keep track of your inventory?

Answer: Before 2019 were just estimating the inventory but now we already have an

inventory management system. But the problem is sometimes we forget to record our

sales and inventory.

How do you make sure your record is accurate?

Answer: By checking everything daily, but since it is time consuming we do it

monthly

Dispatching of Inventory

How do you receive your items every time there is an delivery?

Answer: We receive the delivery receipt first, and match the items according to the

list. If there is a defective one it is immediately returned to the warehouse. The

delivery receipt is accompanied with a readymade inventory sheet. After matching

everything up we display the items in the store by kind and brand as you can see.

How do you cater you customers for dispatching?

Answer: Since we have 3 transactions walk-in, retail and wholesale it varies.

How do you cater the customers you’ve mentioned?


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Answer: for walk-in, they will have to choose their item, then come to me for the

pricing, after the sale transaction we should record it. But when the flock of

customers or inquiries come in, we cannot record it all at once so at the end of the

day we always have extra sales we don’t remember came from. For online it is

easier, when they comment mine we know right away who buys the product. In

that they will just pick it up in the store and pay it in the store it is already record.

The challenge of this is the bogus buyers, the one who says they will but it but no.

For wholesales on the other hand, they buy in bulk and in huge volumes. The

challenge of this when we are assisting them and there are walk-ins we cannot

record in the same time; we tend to forgot.

Thoughts about the Enhancement of the Inventory System

What would you implement in the improved manual inventory system?

Answer: I would like for the system to be up to date, the records are accurate and

efficient for our business.

Using the improved system would you recommend it to others?

Answer: Yes, small businesses like our store should have an accurate an efficient

manual inventory system so that they know what are the sold or unsold items, if the

business is still profiting and such.

Do you find it helpful to use a manual system even though it didn’t work at the time you tried

it?

Answer: Yes, since it is easier not so depended to technology. Older people like our

staff have a harder time to understand digital systems


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Will you give the time to properly introduce the system to your staffs?

Answer: Yes, since the system will benefit us in making decisions

Location of the Main Store

Blue Pin shows the exact location of the store


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An Autonomous University Page No.: Page 68 of 73
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DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
Reviewed by: QMR
QUALITY FORM Approved by: President

Business Forms

King Louis Japan Surplus King Louis Japan Surplus


Delivery Receipt Date Purchase Order Date
TO: TO:
Goods Quantity Unit Total Goods Details Quantity Total
Details Price

Subtotal
Sales Tax King Louis Japan Surplus
Shipping & Handling Return Form Date
Total Due TO:
Goods Details Quantity Total
Received in Good Condition by the
undersigned
Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
An Autonomous University Page No.: Page 69 of 73
Revision No.: 0
DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
Reviewed by: QMR
QUALITY FORM Approved by: President

King Louis Japan Surplus


Release Form Date
TO:
Goods Details Quantity

Checked by

King Louis Japan Surplus


Inventory Sheet
For the Month of _________
Items Item Quantity SRP Returned Defective.
Code

Prepared by: Checked by:


Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
An Autonomous University Page No.: Page 70 of 73
Revision No.: 0
DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
Reviewed by: QMR
QUALITY FORM Approved by: President

Observation performed during the study


Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
An Autonomous University Page No.: Page 71 of 73
Revision No.: 0
DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
Reviewed by: QMR
QUALITY FORM Approved by: President
Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
An Autonomous University Page No.: Page 72 of 73
Revision No.: 0
DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
Reviewed by: QMR
QUALITY FORM Approved by: President

References

Banaag, F. & Ducut, R. (2017).Inventory Management; Overview and Introduction Part


2.Inventory Management And Control, 24-35

Banaag, F. & Ducut, R. (2017).Reasons Inventory Systems Failure and Recommended Solutions.
Inventory Management And Control, 153-154

Bragg, S. (2011). Inventory Storage. Inventory Best Practices Second Edition, 67-83

Chapin, N. (2003). Encyclopedia of Computer Science 4th. Retrieved from


https://dl.acm.org/citation.cfm?id=1074406

COSO - An Approach to Internal Control Framework. (n.d.). Retrieved from


https://www2.deloitte.com/ng/en/pages/audit/articles/financial-reporting/coso-an-approach-to-
internal-control-framework.html

Delivery Receipt. (n.d.). Retrieved from


https://www.insuranceopedia.com/definition/1531/delivery-receipt

Grant, M. (2019). Strength, Weakness, Opportunity, and Threat (SWOT) Analysis. Retrieved
from https://www.investopedia.com/terms/s/swot.asp

Jane, M. (2017). Difficulties in Using a Manual Inventory System. Retrieved from


https://bizfluent.com/info-8007357-difficulties-using-manual-inventory-system.html

Joseph, C. (2008). Advantages & Disadvantages to a Manual Inventory Control System.


Retrieved from https://smallbusiness.chron.com/advantages-disadvantages-manual-inventory-
control-system-22693.html

Kenton, W. (2019). Internal Controls. Retrieved from


https://www.investopedia.com/terms/i/internalcontrols.asp
Document Code: DCAVRKMI-F-URFR
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
Lucena City Document Title: Undergraduate Research Final Report
An Autonomous University Page No.: Page 73 of 73
Revision No.: 0
DR. CESAR A. VILLARIBA RESEARCH AND Effectivity Date: August 2017
KNOWLEDGE MANAGEMENT INSTITUTE Prepared by: DCAVRKMI
Reviewed by: QMR
QUALITY FORM Approved by: President

Lister, J. (2017). The Advantages of Manual Inventory Systems. Retrieved from


https://bizfluent.com/list-7386583-advantages-manual-inventory-systems.html

Lower of Cost Or Net Realizable Value. (n.d.). Retrieved from


https://www.principlesofaccounting.com/chapter-8/lcnrv-adjustments/
Morah, C. (2019). Weighted Average vs. FIFO vs. LIFO: What’s the Difference? Retrieved from
https://www.investopedia.com/ask/answers/09/weighted-average-fifo-lilo-accounting.asp

Tejada, C. (2007). 5 Budget Japan Surplus Shops in Your Neighborhood. Retrieved from
https://www.realliving.com.ph/shopping-services/shopping-guide/5-budget-japan-surplus-shops-
in-your-neighborhood-a40-20170913

Top 10 Consequences of Not Having Inventory Management. (n.d.). Retrieved from


https://www.clearspider.com/blog-consequences-inventory-management/

Weller, E. (2010). How to do a Product Inventory Sheet. Retrieved from


https://smallbusiness.chron.com/product-inventory-sheet-22528.html

What are Business Documents?. (n.d.). Retrieved from https://www.reference.com/business-


finance/business-documents-88ae4aa945821fdb

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