Personal Profile:- Career Objective:-

Prasanth Kiran. P To manage the laundry operations of a reputed hotel and help it provides
reliable and consistent customer services with a view to ensure guest
S/O Shiva Prasad
satisfaction with revenue maximization.
Date of Birth: 10th April, 1988,
Professional summary:-
Nationality: Indian
An experienced professional with 14 years of experience in laundry
Passport Number : J3430957 operations, I have been part of pre – opening teams as well, and have in
operating procedures. Competencies include satisfactory customer
Languages Known: Telugu, Hindi & English service and comprehensive knowledge of various chemical and
equipment used in daily laundry.
Mobile No:- 7995705332
Educational Qualifications:-
Marital Status: Married

 S.S.C from Public High School.

E Mail:- ppkiran00@gmail.com.
 I.T.I Diesel Mechanic from Platinum Vocational Training Center.
Professional Skills  3 years Diploma in Hotel Management from Set win School of Hotel
 Adapt at laundry operations
 Maintain all relevant records in respect Management.
of material , Laundry and linen &
uniform room Achievements:-
 Devise and maintain an effective
control system to issue clean linen and
uniform  Award as a Best Manger of the month of Jan-2016 in Amrutha
 Inventory management knowledge
 Time management Castle Hyderabad.
 Staff management  Award as a Best Employee of the month of Feb-2010 in The Park
 Cost control
 Leadership skills Hyderabad.
 Communication skills
 Award from G.M’S for Accor India Conference a grand success in

Strengths:- Novotel Visakhapatnam Varun Beach.

 Self Confidence
 Quick learner
 Positive thinking
 .Ability to work under pressure
 Work Experience

Laundry Manager Roles and Responsibilities:-

 As a manager ensure that the department is functioning optimally with utmost efficiency
(Aug2018 – till date)
 Monitor down line staff that they are following SOP’s or not.

Novotel Vijayawada Varun  Preparing monthly Consumption and productivity reports

 Attend to special guest requests and Handle guest complaints.
India  Ensure that the guest laundries are delivered on time
 Recommend appropriate cleaning agents and techniques for soiled linens and laundries
given by the guests
 Guide laundry workers for handling the daily laundry requests and special requests
 Make sure that the soiled linens are washed, ironed, and stacked appropriately
 Responsible for ensuring that the working stock is always in hand
 Train new employees for operating various equipment used in the laundry
 Coordinate with the housekeeping manager and F&B manager for planning for special
events
 Ensure that the maintenance cycle is followed as per the specifications
 Handle guest complaints during the shift.
 Allocate duties and responsibilities to the employees on shift
 Coordinate with the executive housekeeper for performance appraisal of the employees
 Assist in the preparation of training plans and modules for the employees.
 Train new employees for operating various equipment and chemicals used in the laundry
 Attend to breakdowns, and get them rectified at the earliest
 Ensure proper disinfection, hygiene, and sanitation procedures are followed.

Executive Housekeeper Roles and Responsibilities:-

 As a department head, I discus with senior team about hotel guest feed backs and reaching targets.
(Dec2017 –Jul-2018 )  As a manager ensure that the department is functioning optimally with utmost efficiency
 Ensure our quality to be maintain and try to improve the quality , for this we are think out of the box
Royalton Hyderabad and taking some initiative ides from team.
 Monitor down line staff that they are following SOP’s or not.
 Preparing monthly Consumption and productivity reports
 Attend to special guest requests and Handle guest complaints.
 Preparing MIS reports.
 Attend to special guest requests and Handle guest complaints
 Preparing duty roaster, allocate duties and responsibilities to employees on shift
 To make sure all floor pantries are stocked with sufficient stock of linen
 Responsible for ensuring that par stock is always in hand
 Train new employees for operating various equipment and chemicals used in the department.
 Ensure proper disinfection, hygiene, and sanitation procedures are followed.
 Preparing monthly Consumption and productivity reports of laundry.
 Ensure Laundry operations getting smooth.
Executive Housekeeper  As a department head, I discus with senior team about hotel guest feed backs and reaching targets.
 As a manager ensure that the department is functioning optimally with utmost efficiency
 Ensure our quality to be maintain and try to improve the quality , for this we are think out of the box
(Dec2015 –Oct2017)
and taking some initiative ides from team.
 Monitor down line staff that they are following SOP’s or not.
Royalton Hyderabad  Preparing monthly Consumption and productivity reports
 Attend to special guest requests and Handle guest complaints.
India  Preparing MIS reports.
 Attend to special guest requests and Handle guest complaints
 Preparing duty roaster, allocate duties and responsibilities to employees on shift
 To make sure all floor pantries are stocked with sufficient stock of linen
 Responsible for ensuring that par stock is always in hand
 Train new employees for operating various equipment and chemicals used in the department.
 Ensure proper disinfection, hygiene, and sanitation procedures are followed.
 Preparing monthly Consumption and productivity reports of laundry.
 Ensure Laundry operations getting smooth.

Roles and Responsibilities:-

Laundry Manager  As a manager ensure that the department is functioning optimally with utmost efficiency
 Monitor down line staff that they are following SOP’s or not.
(Mar2015 – Dec2015)
 Ensure all retail laundries delivered to proper store.
 Ensure all hotel linen and guest laundry delivered on time. Monitor the quality and if
Wassup Laundry Ltd.,
required conducting “ on job training” to staff.
Bangalore  Audit the hotels and coordinate with housekeeping managers for better quality and
proper linen usage.
India
 Preparing monthly Consumption and productivity reports
 Attend to special customer requests and Handle the complaints.
 Recommend appropriate cleaning agents and techniques for soiled linens and laundries
given by the guests
 Guide laundry workers for handling the daily laundry requests and special requests
 Make sure that the soiled linens are washed, ironed, and stacked appropriately
 Responsible for ensuring that the working stock is always in hand
 Train new employees for operating various equipment used in the laundry
 Coordinate with the housekeeping manager and F&B manager for planning for special
events
 Ensure that the maintenance cycle is followed as per the specifications
 Handle guest complaints during the shift.
 Allocate duties and responsibilities to the employees on shift.
 Attend to breakdowns, and get them rectified at the earliest
 Ensure proper disinfection, hygiene, and sanitation procedures are followed.
Laundry Manager Roles and Responsibilities:-

 As a manager ensure that the department is functioning optimally with utmost efficiency
(Jun2014 – Feb2015)
 Monitor down line staff that they are following SOP’s or not.
The Park Hotel,  Preparing monthly Consumption and productivity reports
 Attend to special guest requests and Handle guest complaints.
Hyderabad
 Ensure that the guest laundries are delivered on time
 Recommend appropriate cleaning agents and techniques for soiled linens and
India laundries given by the guests
 Guide laundry workers for handling the daily laundry requests and special requests
 Make sure that the soiled linens are washed, ironed, and stacked appropriately
 Responsible for ensuring that the working stock is always in hand
 Train new employees for operating various equipment used in the laundry
 Coordinate with the housekeeping manager and F&B manager for planning for special
events
 Ensure that the maintenance cycle is followed as per the specifications
 Handle guest complaints during the shift.
 Allocate duties and responsibilities to the employees on shift
 Coordinate with the executive housekeeper for performance appraisal of the
employees
 Assist in the preparation of training plans and modules for the employees.
 Train new employees for operating various equipment and chemicals used in the laundry
 Attend to breakdowns, and get them rectified at the earliest
 Ensure proper disinfection, hygiene, and sanitation procedures are followed.

Housekeeping Supervisor Roles and Responsibilities:-

 Assigns workers their duties and inspects work for conformance to prescribed standards of
(May2013 – Jun2014) cleanliness.
 Investigates complaints regarding housekeeping service and equipment, and takes corrective
Ramada Plaza Hotel, action.
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or
discharges to prepare work assignments, and Coordinates work activities among
JBR departments
 Conducts orientation training and in-service training to explain policies, work procedures,
United Arab Emirates and to demonstrate use and maintenance of equipment.
 Evaluates records to forecast department personnel requirements, and Inventories stock to
ensure adequate supplies.
 Prepares reports concerning room occupancy, payroll, and department expenses
 Performs cleaning duties in cases of emergency or staff shortage
 Examines building to determine need for repairs or replacement of furniture or equipment,
and makes recommendations to management.
 Attends staff meetings to discuss company policies and patrons' complaints, and issues
supplies and equipments to workers.
 Establishes standards and procedures for work of housekeeping staff.
Laundry Executive Roles and Responsibilities:-

(Act as Laundry Manager)  As a manager ensure that the department is functioning optimally with utmost
efficiency
(Sep2011 – Feb2013)
 Monitor down line staff that they are following SOP’s or not.
 Preparing monthly Consumption and productivity reports
Novotel Varun Beach Hotel,
 Attend to special guest requests and Handle guest complaints.
Vishakapatnam  Ensure that the guest laundries are delivered on time
 Recommend appropriate cleaning agents and techniques for soiled linens and
India laundries given by the guests
 Guide laundry workers for handling the daily laundry requests and special
requests
 Make sure that the soiled linens are washed, ironed, and stacked appropriately
 Responsible for ensuring that the working stock is always in hand
 Train new employees for operating various equipment used in the laundry
 Coordinate with the housekeeping manager and F&B manager for planning for
special events
 Ensure that the maintenance cycle is followed as per the specifications
 Handle guest complaints during the shift.
 Allocate duties and responsibilities to the employees on shift
 Coordinate with the executive housekeeper for performance appraisal of the
employees
 Assist in the preparation of training plans and modules for the employees.
 Train new employees for operating various equipment and chemicals used in the laundry
 Attend to breakdowns, and get them rectified at the earliest
 Ensure proper disinfection, hygiene, and sanitation procedures are followed.

Laundry Executive
Roles and Responsibilities:-
(Act as Laundry Manager)  As a manager ensure that the department is functioning optimally with utmost
efficiency
(Sep2011 – Feb2013)
 Monitor down line staff that they are following SOP’s or not.

The Park Hotel,  Preparing monthly Consumption and productivity reports

 Attend to special guest requests and Handle guest complaints.
Bangalore ,  Ensure that the guest laundries are delivered on time
 Recommend appropriate cleaning agents and techniques for soiled linens and
India laundries given by the guests
 Guide laundry workers for handling the daily laundry requests and special
requests
 Make sure that the soiled linens are washed, ironed, and stacked appropriately
 Responsible for ensuring that the working stock is always in hand
 Train new employees for operating various equipment used in the laundry
 Coordinate with the housekeeping manager and F&B manager for planning for
special events
 Ensure that the maintenance cycle is followed as per the specifications
 Handle guest complaints during the shift.
 Allocate duties and responsibilities to the employees on shift
 Coordinate with the executive housekeeper for performance appraisal of the
Linen & uniform Attended
Roles and Responsibilities:-
(Jan2010 – Oct2010)  Places linen and uniforms in containers for transport to laundry.
 Sort's items and counts and records number of items soiled.
The Park Hotel,  Examines laundered items to ensure cleanliness and serviceability.
 Sends torn articles to the seamstress for repair.
Hyderabad ,  Stores laundered linen and uniforms on shelves after verifying numbers and types of articles.
 Issues linen and uniforms, which are both to be exchanges on a clean-for-soiled basis only.
India  Counts and records linen to fill requisition.
 Check periodically the condition of hotel linen and uniform..
 Ensure that the linen and uniforms are neatly and systematically arranged and stacked.
 Receives, sorts and double checks conditions of all linen and uniforms, records all outgoing
and incoming from the laundry thoroughly before storing and issuing.
 Separates linen or uniforms that need repair and / or special treatment and forward it to the
tailor and/or Laundry Manager for immediate action.

Roles and Responsibilities:-

Laundry Supervisor
 ake charge of the laundry operations for the shift
(Jan2009 – Jan2010)  Ensure that the soiled linens are collected in the specified manner and washed as per
the standards
Ohri’s Bassera Hotel,  Ensure that proper disinfection, hygiene, and sanitation procedures are followed
 Make sure that all floor pantries are stocked with sufficient stock of linens
Hyderabad ,  Attend to breakdowns and get them rectified at the earliest
 Monitor attendance of the employees on work during the shift
India  Ensure that the instructions are followed as specified
 Attend to special guest requests
 Instruct the usage of chemicals and other washing reagents
 Explain washing instructions to the workers for proper care of linens and clothes
 Ensure that all clothes are washed and cleaned thoroughly
 Monitor the tagging of the laundries coming in for washing
 Ensure smooth running of the laundry operations during the shift
 Train employees to operate machines and use chemicals carefully
Roles and Responsibilities:-
Laundry Associate
 Sort laundry into specific classifications for preparation of washing.
 Prioritize and mark garment orders for dry-cleaning and laundering.
(Mar2005 – Nov2008)  Completes orders as requested and prepares orders for delivery.
 Aids in effective communication within Laundry/Valet department; conducts daily inventory
Ohri’s Bassera Hotel, of supplies.
 Generate billing for laundry/dry-cleaning service for both internal and external guests..
Hyderabad ,  Maintain and update record keeping of outside clients for accounting purposes.
 cleaning and organising all laundry areas including shelves in the laundry areas.
India  Performs other related duties as required.
 Daily rotation of duties consists of: operation of washers, dryers, towel folder, preparation of
linen cages, delivering of linens to the floors and linen exchange outside Laundry facilities.
 Reports equipment damage to Supervisor, Manager or Lead Attendant
 Reports and removes stained or torn linen as needed, maintains discards logs up to date
 Ensures prompt delivery of linens requests from room attendants thought out the day