Professional Documents
Culture Documents
PERSONAL SUMMARY I wish to be a part of an established organization and strive for corporate and personal
success. I wish to consolidate on my experience gained in this field. I am currently looking
for an even more challenging and rewarding role where I can apply my strong skills that I
have acquired throughout my career in an efficient manner.
• Provide client support and technical issue resolution via E-Mail, phone and other
electronic medium.
• Swiveling tickets form 1st level team to 2nd
• Team lead for the process
• Worked in shift timing
• Created roaster for the team every week
• Created work tracker of the whole team daily
• Worked the Tools like Remedy and Service Manager
• Was responsible for the news which was an daily program in the channel
• Coming up with new ideas for the programs to be telecasted.
• Editing new serials
• Interacting with the media during Advertising campaigns
• Online editing of live shows
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