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Course Description:
This curriculum guide on Food and Beverages leads to a National Certificate Level II (NCII). This course is designed for the Grade 12 student to develop the knowledge,
skills, and attitude to perform the tasks required by the Food and Beverage service. It covers the core competencies of (1) planning the food and beverage program of
client/s, (2) providing preliminary services to client/s, (3) applying food and beverages techniques, and (4) providing advice on food and beverage services.
The preliminaries of this specialization course include the following: (1) core concepts in food and beverage services, (2) the relevance of the course, and (3) exploration of
career opportunities as a Food Attendant or Chef de rang.
4. Hygienic and appropriate The learner will become aware of LO 2. Clean and clear food service TLE_HEFB12KS-
personal presentation precautionary measures and areas Ii-j-2
5. Legislation on OHS and observance of hygiene and 2.1 Observe precautionary measures
food hygiene sanitation in food and beverage and sanitary practices in handling
handling. food and beverage
2.2 Remove used items efficiently from
service areas and transfer safely to
the appropriate location for
cleaning
2.3 Dispose of leftover food and
disposable service ware to the
appropriate receptacles
Quarter II
LESSON 2: PROVIDE FOOD AND BEVERAGE SERVICE (BS)
1. Preparation of service The learner demonstrates an The learner: LO 1. Prepare dining/restaurant TLE_HEFB12BS-
equipment/utensils and understanding of the concepts 1. independently provides food area for service IIa-b-1
supplies and principles in providing food and beverage services 1.1 Prepare and adjust dining
2. Cleanliness and condition of and beverage services. 2. demonstrates an understanding environment to provide comfort
equipment / utensils of the concepts and principles and ambience to customers
furniture and supplies behind the correct preparation 1.2 Check dining/restaurant area and
of the dining area and other customer facilities for cleanliness
related services. and orderliness prior to service
3. observes proper qualification 1.3 Take corrective actions when
standards regarding the required
condition of dining/restaurant 1.4 Set up furniture in accordance with
hall or space, amenities, standard requirements, and based
furniture, equipment’s, on bookings, customers’ requests,
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 2 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
supplies, materials and others. convenience and safety
4. demonstrates the skills and 1.5 Check equipment and prepare for
understanding of preparing the service
menu suitable for a specific 1.6 Verify list of menu variations and
event and/or of the preparation daily specials with kitchen staff
needs as advised to the cooks based on standard policy and
or kitchen staff. guidelines
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 3 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
policies
3.3 Provide clear information and
description to customers
3.4 Escort and seat customers
according to table allocations
3.5 Offer available pre-meal services if
appropriate
10. Present the menu to guests The learner practices skills in LO 4. Take and process orders TLE_HEFB12BS-
11. Take food / beverage order responding to customers’ needs 4.1. Present menu and drink lists to IIg-h-4
and requested special food customers
preparations by taking down 4.2. Provide recommendations and
menus correctly suggestions to assist customers
with drink and meal selections.
4.3. Answer customers’ questions on
menu items courteously
4.4. Operate ordering systems promptly
4.5. Take and record orders accurately
with minimal disruption to
customers
4.6. Relay accurate information about
any special request regarding
dietary or cultural requirements
12. Sequence table serving The learner: LO 5. Serve and clear food and TLE_HEFB12BS-
(a la carte, fine dining with wine 1. shows competence in doing drinks IIi-5
services) schedules of menus to be 5.1. Serve food and beverage selections
13. Safety practices and prepared and served. promptly from service areas
precautionary measures in 2. communicates needs of 5.2. Check for presentation and convey
serving guest orders customers to the service area to customers safely
14. Bussing and cleaning the with accuracy. 5.3. Provide glassware, service ware
table and cutlery suitable to menu
3. observes strictly sanitation and choices
hygiene practices in responding 5.4. Monitor flow of service and meal
to guests’ food and beverage delivery
service needs. 5.5. Recognize and follow up promptly
any delays or deficiencies in service
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 4 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
4. performs the billing payment 5.6. Serve food and beverage
with accuracy and efficiency. courteously
5.7. Offer and serve additional food and
beverage at the appropriate times
5.8. Clear tables of crockery, cutlery
and glassware at the appropriate
time and with minimal disruption to
customers
5.9. Organize, present and process
accounts following standard
procedure
5.10. Bid goodbye to guests
courteously and reset table
appointments
15. Procedures in resetting The learner discusses positively LO 6. Close down
tables with colleagues matters related to restaurant/dining area TLE_HEFB12BS-
16. Safety practices in resetting improvements in the kitchen shop 6.1 Clear, clean or dismantle IIj-6
the table organization, including equipment restaurant/dining area in
and furniture. keeping after the accordance with standard
dining hours. procedure and safety requirements
6.2 Store and/or prepare equipment in
accordance with standard
The learner shows skill in table procedures.
setting following observed 6.3 Reset table appointments for future
procedures and guidelines. diners following procedure and
requirements.
6.4 Review and evaluate service with
colleagues identifying possible
improvements
Quarter III
LESSON 3: PROVIDE ROOM SERVICE (RS)
1. Taking room service orders The learner manifests an The learner demonstrates the LO 1. Take and process room TLE_HEFB12RS-
understanding of room service or knowledge and skills in food and service orders IIIa-b-7
“in-room dining”. beverage service for “in-room 1.1. Attend telephone calls promptly
dining” by performing activities and courteously in accordance
skillfully and pleasantly. with customer service
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 5 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
standards
1.2. Check and use guests’ names
throughout the interaction
1.3. Clarify, repeat and check details
of orders with guests for
accuracy
1.4. Use suggestive selling
techniques when appropriate
1.5. Advise guests of approximate
time of delivery
1.6. Record room service orders and
check relevant information in
accordance with establishment
policy and procedures
1.7. Interpret room service orders
received from doorknob dockets
1.8. See to it that orders through
flyers (doorknobs) are delivered
efficiently and accurately
1.9. Transfer orders promptly to
appropriate location for
preparation
2. Equipment and material LO 2. Set up trays and trolleys TLE_HEFB12RS-
selection and set-up 2.1 Prepare food and beverage IIIc-e-8
items in accordance with
establishment procedures
2.2 Prepare general room service
equipment, and materials for
use based on establishment
procedures
2.3 Set up trays and trolleys with
presentation techniques in
accordance with establishment
standards for a variety of
meals including
Breakfast
Lunch
Dinner
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 6 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
Complimentary
Special requests
VIPs
2.4 Select and check service
equipment and materials for
cleanliness and damages
2.5 Collect food items and
beverages promptly following
establishment procedure
2.6 Set up food and beverage on
trays and trolleys under strict
compliance to hygiene and
sanitation
2.7 Check orders before leaving
the kitchen for delivery
2.8 Observe caution in doing food
and beverage service
3. Room service meal delivery Practice food and beverage delivery LO 3. Present room service meals TLE_HEFB12RS-
and serving to rooms efficiently and and beverages to guests IIIf-g-9
courteously. 3.1 Request entry to guests’ rooms by
knocking politely on the door in
accordance with establishment
service standards
3.2 Enter guests’ rooms upon
appropriate response from guests
and greet them politely
3.3 Consult guest preferences for
positioning of trays or trolleys in
the room in accordance with
establishment procedures
3.4 Position furniture properly where
required.
3.5 Offer meals to guests where
appropriate in accordance with
establishment policy
3.6 Serve and place meals and
beverages properly in accordance
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 7 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
with establishment procedures
4. Billing of guest The learner demonstrates the skills LO 4. Present room service TLE_HEFB12RS-
in presenting or submitting accounts IIIh-i-10
accounts to be paid to the clientele 4.1. Check and present guests’
at the appropriate time. accounts for accuracy in
accordance with establishment
procedures.
4.2. Present cash payments to the
cashier for processing in
accordance with establishment
guidelines
4.3. Present charge accounts to guests
for signing based on establishment
policy and procedures
4.4. Assist guest in transacting to the
cashier if needed.
5. Clean room service area The learner demonstrates the skills LO 5. Clear room service area TLE_HEFB12RS-
in clearing the service area of used 5.1. Check and clear floors in IIIj-11
equipment, utensils, leftovers, and accordance with establishment
materials with efficiency and policy and guidelines
pleasantly. 5.2. Return trays and trolleys to the
room service area, dismantled and
clean, in accordance with
establishment procedures
5.3. Re-stock food, beverage and
equipment in accordance with
establishment policy
Quarter IV
LESSON 4: DEVELOP AND UPDATE FOOD AND BEVERAGE KNOWLEDGE (BK)
1. Past and current trend in The learner: LO 1. Research general TLE_HEBF12BK-
food and beverage 1. updates oneself on the current information on food and IVa-e-12
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 8 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES
CODE
2. Types of food and beverage food menus, and service beverage cocktails
- Special dietary trends. 1.1. Identify required information
requirements 2. identifies possible food sources based on daily activities
- Special cultural needs based on acceptable cultural associated with the job
norms and wants.
3. demonstrates appreciation for 1.2.Identify suitable sources based on
new trends in food and the required information
beverage service. 1.3.Develop and maintain current
knowledge of food and beverage
as required by the job
1.4.Enhance past knowledge to suit
current changing needs in food
and beverage service
Note: On the job training hours: 1. Last week of February and last week of March making a total of 80 hrs.
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 9 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
HOME ECONOMICS—FOOD AND BEVERAGES
GRADE 12
GLOSSARY
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 10 of 11
K to12 BASIC EDUCATION CURRICULUM
SENIOR HIGH SCHOOL TECHNICAL-VOCATIONAL-LIVELIHOOD TRACK
HOME ECONOMICS—FOOD AND BEVERAGES
-
Roman Numeral
*Zero if no specific quarter
Quarter First Quarter I
Lowercase Letter/s
*Put a hyphen (-) in between
letters to indicate more than a
Week Week One a
specific week
-
Liaise between kitchen
Arabic Number Competency
and service areas
1
K to 12 TLE-Home Economics – Food and Beverages Curriculum Guide December 2013 * LO – Learning Outcome Page 11 of 11