RESUME

MACHIREDDYPALLY SWEEKAR
Email:machireddypallysweekar@gmail.com
Mobile : +91 8328144873

Profile Summary:

● To be a part of an Organization where I can apply my skills and knowledge for the
growth of an Organization
● Organization and for mutual benefits. Seeking a position to utilize my skills and abilities
that offers

Key Responsibilities:
● Review Google Ads for defined policy violations
● Respond to the escalations from the customers by the chat and Email
● Check for the geographical locations opted by the customer for where the ad should be
shown
● Make a quality check for the ads as per the Google’s policy
● Responsible for maintaining communication constantly with the client for the review
process
● Updates and implementing production procedures to optimize new and existing
procedures
● Providing Support and guidance to customers via email and other forms of
communication on quality.
Achievements:
● Consistently meeting the Service Level Agreement for the business/client during the
entire tenurity
● Achieved additional responsibilities in work and moved to different verticals within the
process for Adwords cases
Education Qualification:
● Bachelor of Technology in Electronics & Communications Engineering (ECE) from
Cmr Institute of technology (JNTU, Hyderabad) (2018)
 ● Board of Intermediate in Mathematics, Physics & Chemistry from sri gayatri junior
College, Hyderabad (2014)
● Secondary School Certificate from Siddhartha high school, Hyderabad (2012)

Skills:
● Excellent interpersonal, verbal and written communication skills.
● I am Capable of managing various task and can prioritize my workload with high
attention
● I am flexible to manage any shift timings

Experience & Technical Skills:

● 1 year of experience in handling 2nd level client escalations related

● Have good skills on Microsoft - Office (MS Word, MS Excel, MS Power Point).

Personal Profile:

Father’s Name : Machireddypally Rathnam(late)

Date of Birth : 15-04-1997
Gender : Male
Languages known : English, Hindi, Telugu
Nationality : Indian
Address : H.No: S1/B-6-3-359,Sachivalayanagar,Vanasthalipuram,Hyderabad-500070.

Declaration:

I declare that the above mentioned particulars are true to the best of my knowledge. And I
bear the responsibility for the correctness of the above-mentioned particulars.

PLACE: Hyderabad. DATE :

M.Sweekar