ICT PROJECT MAINTENANCE

WORLD WIDE WEB

Evaluation through user feedback/interaction
Updating content and maintaining traffic to an project for social change
Monitoring social impact of advocates communicated via ICT project for social
change.
Creating Online Surveys/Feedback Forms
The internet will give you plenty of options in gathering your audience feedback.
The only difference that you and your group may notice is how these are presented.
Some of them, because they are free to use, may have too many ads or some
features are lacking. In any case, it is your group’s choice which of these services is
not cumbersome to reach your objective.
Creating Feedback Forms Using Google Forms
Google offers one of the easiest ways to gather user feedback. Google forms
allow your audience to answer a set of questions you have set. These can be used
for surveys, feedback, online registrations, and customer care support.
1. Open your browser and go to drive.google.com
2. Sign in or create an account.
4. You will be taken to Google Form’s interface:
5. You may now fill out the form with questions:
Question Title – includes the question that will be answered by your audience
Help text – creates a subtext under the question to give more information about the
question
Question Type – changes the type of question according to your preference. These
options include:
Text – a question that can be answered in a short text.
Paragraph Text – a question that can be answered in long text.
Multiple Choice – a question that can be answered by only one answer in a set of
options.
Checkboxes – a question that can be answered with multiple answers in a set of
options.
Choose from a List – similar to a multiple-choice question but the options are
revealed in a drop-down list.
Scale – a question that can be answered with a numerical range (e.g. 1-5, 1-10)
vii. Grid – a question that contains sub-questions with similar options as shown:
Date – a question that can be answered with a specified date
Time – a question that can be answered with a specified time
d. Advance Settings - contains more options for the specified question type
6. Once your are done editing the question, click Done.
Section header – adds a header for a specific part of your survey
Page Break – adds a page break which means that the items at the bottom of the
page will be added to the next page; necessary if your survey is too long
Image – adds an image to your survey
Video – adds a video to your survey
8. Edit the Confirmation Page option at the bottom as you see it.
Show link to submit another response – allows the user to answer the same form
again.
Publish and show a public link to form results – allows user to see the summarized
result for your survey
Allow responders to edit responses after submitting- allows users to go back and
edit their answers.
9. Click the Send Form button. The Send Form dialog box will appear. Edit these
options as you see it
Link to share – contains the URL that you can share on your website
Embed – contains an embed code to attach to your HTML
Short URL – generates a shorter URL necessary for limited spaces like sharing on
twitter.
Share link via – allows you to share the link to google+, Facebook, and Twitter
Send form via email – allows you to share form via email
Add collaborators - allows others to edit your form, necessary when working in
groups
Analyzing Your Google Forms Result
The easiest way to view the result is viewing a summary of the responses.
You will be taken to a Summary of Responses. This is particularly useful for viewing
your results from time to time.
To use the data collected through responses, click View Responses botton found on
the upper part of the page.
Choose of you want to create a new Google Sheet as the destination of your
response result or if you want to put it on an existing Google Sheet.
Once you click Create, you will be taken to a Google Sheet which includes the
responses for your survey.
You may now create chart for your numerical data in either Google Sheets or
Microsoft® Excel.