MCM Egyptair Airlines Rev 8.1 Jan2020 PDF

Maintenance Control Manual
(MCM)
EGYPTAIR AIRLINES
ECAA Air Operator Certificate No. 10
Control No. ……….….
EGYPTAIR
Administration Building
Airport Road, Cairo, Egypt
Tel: (202) 226963851
Fax: (202) 226963854
MCM
Chapter 0.00
Index of Part 0
0.00 Index of Part 0

0.01 Record of Amendments
0.02 List of Effective Pages
0.03 Table of Contents
0.04 Abbreviations
0.05 Definitions
0.06 Distribution List
0.07 Commitment Statement
0.08 Management of Maintenance Control Manual (MCM)
0.09 Procedures for Notification of Changes to ECAA
0.10 Statement of Compliance with ECARs
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Index of Part 0
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Tables of Contents

00 Cover Page
Part 0 General
0.01 Record of Amendments
0.02 List of Effective Pages
0.04 Abbreviations
0.05 Definitions
0.07 Commitment Statement
0.09 Procedures for Notification of Changes to ECAA
Part 1 Management and Control

1.01 Management System
1.02 Authorities and Responsibilities
1.03 Provision of Resources
1.04 Communications
1.05 Documentation System and Certificates
1.06 Reserved
1.07 Outsourcing and Product Control
1.08 Qualifications and Training
1.09 Concession Control and Deviation from Organization Procedures
1.10 Quality Assurance
1.11 Aircraft Lease
1.12 Safety Management in Maintenance Operations
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Part 2 Maintenance Control

2.01 Maintenance Program
2.02 Maintenance Planning
2.03 Maintenance Control and Follow-up
2.04 Parts Removal and Installation
2.05 Deferred Maintenance
2.06 Continuing Airworthiness
2.07 Repairs and Modifications
2.08 Defect Recording and Control
2.09 Extended Diversion Time Operations (EDTO)
2.10 Aircraft Recorders
2.11 Aircraft Electronic Data Base
2.12 Reduced Vertical Separation Minima (RVSM
2.13 Reporting to Authority and the OEM Type Certificate Holder
2.14 CAT - II Operations
Part 3 Technical Records

3.01 Maintenance Records
3.02 Aircraft Technical Log
3.03 Airworthiness Directives and Service Bulletins
Part 4 Contracting Maintenance

4.01 Requirements for AMO
4.02 Maintenance Contracts

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Tables of Contents
Part 5 Aircraft Ground Handling

5.01 Airside Technical Operations
5.02 Aircraft Fueling
5.03 Aircraft De-icing and Anti-icing
5.04 Aircraft Mass and Balance Determination Procedure
5.05 Transport of Dangerous Goods by Air
Part 6 Appendices
6.01 Company Certificates
6.02 Type of Operations
6.03 Fleet Composition
6.04 Line Stations
6.05 Required Inspection Items
6.06 Quality Audit Checklists
6.07 Reserved
6.08 Approved Suppliers List
6.09 Approved Subcontractors List
6.10 Aircraft Handling at Outstations
6.11 Certifying Staff List
6.12 Reserved
6.13 Forms
6.14 Sample of Documents
Attachments of Chapter 1
Sample Of Forms

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Chapter 0.04
Abbreviations
0.04 ABBREVIATIONS
AC Advisory Circular
A/C Aircraft
A&C Airframe and Engine Category
AD Airworthiness Directive
AFM Aircraft Fligt Manual
ALC After Landing Check
ALARP As Low As Reasonably Practicable
AMM Aircraft Maintenance Manual
AMO Approved Maintenance Organization
AOC Air Operator Certificate
AOT All Operator Telex
APU Auxiliary Power Unit
ATA Air Transport Association
ASR Mandatory Occurrence Report
AWO All Weather Operations
BFE Buyer Furnished Equipment
BRNAV Basic Radio Navigation
C of A Certificate Of Airworthiness
C of R Certificate Of Registration
CA Cabin Appearance
CG Center of Grafity
CASP Continuous Analysis & Surveillance Program
CAT Category
CDL Configuration Deviation List
CEO Chief Executive Officer
CI Chief Inspector
CM Condition Monitoring
CMEL Customized Minimum Equipment List
CMM Component Maintenance Manual
CMR Certification Maintenance Requirments
CN Consignee De Navigabilite’
CRS Certificate of Release to Service
CSN Cycles Since New
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Chapter 0.04
Abbreviations
CSO Cycles Since Overhaul

DD Deferred Defect (Deferred Discrepancy )
DDG Dispatch Deviation Guide
DDL Deferred Defect Logbook
DGAC Direction Générale L’aviation Civile (France)
DTP De-Centeralizes Technical Publication
EASA European Aviation Safety Agency
ECAA Egyptian Civil Aviation Authority
ECAR Egyptian Civil Aviation Regulations
ECM Engine Condition Monitoring
ECSQM Egyptair Corporation Safty and Quality Manual
EO Engineering Order
EROPS Extended Range Operations
ESD Electrostatic Sensitive Devices
EDTO Extended Diversion Time Operations
EWIS Electric Wiring Interconnect System
FAA Federal Aviation Administration (USA)
FAK Fly Away Kit
FAR Federal Aviation Regulations (USA)
FOD Foreign Object Damage
GSE Ground Support Equipment
GOM General Operation Manual
HT Hard Time
IATP International Airline Technical Pool
IAW In Accordance With
IB Information Bulletin
ICAO Internotional Civil Aviation Orgnization
IFSD In-Flight Shut-Down
ILS Instrument Landing System.
IOCC International Operation Control Center
IPC Illustrated Parts Catalogue
JCN Job Control Number
KPI’s Safety Key Performance Indicators
LAB Laboratory.
LM Line Maintenance
LN Line Number
LOEP List of effective pages
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Abbreviations
LRU Line Replaceable Unit

MCC Maintenance Control Center
MCM Maintenance Control Manua
MEL Minimum Equipment List
MGR Manager
MMEL Master Minimum Equipment List
M&E EgyptAir Maintenance& Engineering
MOE Maintenance Organization Exposition
MOR Mandatory Occurrence Report
MPD Maintenance Planning Data/Document
MRB Maintenance Review Board
MSI Maintenance Significant Item
MSR EGYPTAIR Company
MTBR Mean Time Between Removal
NA Not Applicable
NDT Non Destructive Test
NHA Next Higher Assembly
NPA Notice of Proposed Amendment
OEM Original Equipment Manufacturer
OC On Condition
OH Overhaul
OJT On Job Training
PDC Pre-Departure Check
PFR Post Flight Report
PIREP Pilot Report
PMA Parts Manufacturer Approval
PN Part Number
PRNAV Precision Radio Navigation
QA Quality Assurance
QC Quality Control
QEC Quick Engine Change
QRB Quality Review Board
QVI Quality Verification Inspection
RII Required Inspection Item
RNP Reduced Navigation Performance

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Abbreviations
RP Reliability Program
RVSM Reduced Vertical Separation Minima
SB Service Bulletin
SDR Service Difficulty Report
SFE Seller Furnished Equipment
SL Service Letter
S/N Serial Number
SOPs Standard operating procedures
SPM Standard Practices Manual
SR Structure Repair
SRB Safety Review Board
SRM Structural Repair Manual
ST Soft Time
TAT Turn Around Time
TBC Time Between Calibration
TBO Time Between Overhaul
TECH Technical
TPD Technical Puplication Department
TR Temporary Revision
TSI Time Since Installation
TSN Time Since New
TSO Time Since Overhaul
TSR Time Since Repair
UCL Upper control limit
URR Unscheduled Removal Rate
US Unserviceable
VHF Very High Frequency
VOR Very High Frequency Omni-Range Station
WS Work Shop

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Chapter 0.05
Definitions
0.05 Definitions
Air Operator:
Any person who undertakes to engage in commercial air transportation in scheduled and /
or unscheduled service over domestic routes. International routes or a combination there
of.
Air Operator Certificate:
A document issued by the Authority certifying that the applicant has been found to be
properly and adequately equipped and capable of conducting a safe operation under the
Egyptian Civil Aviation Regulations
Aircraft Accident:
An occurrence associated with the operation of an aircraft which takes place between the
time any person boards the aircraft with the intention of flight until such time as all such
persons have disembarked, in which:
A. Person is fatally or seriously injured as a result of:

• Being in the aircraft, or
• Direct contact with any part of the aircraft, including parts which have become
detached from the aircraft, or
• Direct exposure to jet blast, or
• Except when the injuries are from natural causes, self-inflicted or inflicted by other
persons, or when the injuries are to stowaways hiding outside the areas normally
available to the passengers and crew; or
B. The aircraft sustains damage or structural failure which:

• Adversely affects the structural strength, performance or flight characteristics of
the aircraft, and
• Would normally require major repair or replacement of the affected component,

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• Except for engine failure or damage, when the damage is limited to the engine, its
cowlings or accessories; or for damage limited to wing tips, antennas, tires,
brakes, fairings, small dents or puncture holes in the aircraft skin; or
C. The aircraft is missing or is completely inaccessible.
Aircraft Flight Manual:
A document containing the limitations, procedures, information, and data including

approved information pertaining to each aircraft of an approved design and models thereof
pertinent to the safe operation of that particular aircraft.
Airframe:
The fuselage, booms, nacelles, cowlings, fairing, airfoil surfaces, and landing gear of an
aircraft and their accessories and controls.
Airframe System:
Any system on the airplane that is not a part of the propulsion system.
Air Navigation:
The operation of aircraft in air space. It includes air transportation operations and all other
operational uses of aircraft in flight.
Air Transport:
The operation of Egyptian registered civil aircraft for the purpose of transporting persons
and property.
Airworthiness (Maintenance) Data:
Any information necessary to ensure that the Aircraft or Aircraft component can be
maintained in a condition such that Airworthiness of the Aircraft, or serviceability of
operations and emergency equipment as appropriate, is assured.

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Alteration:
A permanent engineering change to original Airworthiness data.
Appliance:
Any instrument, mechanism, equipment, part, apparatus, appurtenance, or accessory,

including communications equipment, that is used or intended to be used in operating or
controlling an aircraft in flight, is installed in or attached to the aircraft, and is not part of an
airframe or engine.
Approved:
Unless used with reference to another person, means approved by the Egyptian Civil
Aviation Authority.
Approved Data:
Approved Data consists of:

• Directly applicable Manufactures Manuals and procedural information.
• Airworthiness information from outside sources which has been cleared by an
operators Engineering Support for applicability and compatibility.
• Data that has been approved by the applicable NAA.
Approved Maintenance Program:
A program approved by the Original Equipment Manufacturer and/or the applicable NAA
that specifies required maintenance and maintenance intervals for aircraft, engines and
components.
Approved Standard:
A manufacturing/maintenance/ quality standard approved by the Authority.
Assembly:
That items fitted, assembled, attached, installed, connected, secured or adjusted in

approved manner.

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Definitions
Auditor:
Is the person who has the responsibility for the audit performance, both for internal and
external audits.
Audit Standard:
Is the description of essential characteristics of audits which reflects current thought and
practice.
Auditee:
The organization to be audited.
Auditing Organization:
Is a section or function that carries out the audit. The auditor is appointed by the Quality
Assurance Department.
Authority:
The Egyptian Civil Aviation Authority.
Base Maintenance:
Any maintenance task falling outside the criteria for Line Maintenance.
Block Hours:
The number of hours incurred by an aircraft from the moment it first moves for a flight until
it comes to a rest at its intended blocks at the next point of landing or returns to its
departure point prior to take-off.
Cabin Crew:
A person assigned to duty in an aircraft passenger cabin for the purpose of assuring
passenger safety during flight time in accordance with the Civil Aviation Regulations.

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Cancellation (Technical):
Elimination of scheduled departure because of a known or suspected malfunction and/or

defect.
Certificate of Airworthiness:
The Certificate that indicates the issuing authority has determined the aircraft meets all
requirements for certification at date of issue.
Certificated:
Unless used with reference to another person, means certificated and/or validated by the
Authority.
Certifying Staff:
Those personnel who are authorized by the approved maintenance organization in

accordance with a procedure acceptable to the Authority to certify Aircraft and Aircraft
components for release to service.
Chairman:
The manager who has corporate authority for ensuring that all maintenance required can
be financed and carried out to the standard required by the Authority.
Charter Flight:
Any commercial air transport other than scheduled operation conducted by an approved
national domestic of flag air carrier.
Cockpit Crew Member:
A pilot, flight engineer, or other airman assigned for duty in an aircraft during flight time in
accordance with the Civil Aviation Regulations.
Commercial Air Transportation:

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The operation of Egyptian registered aircraft for the purpose of the carriage of persons or
property for compensation or hire.
Commercial Parts:
Material or parts not regulated by a government, and Manufactured to a unique

specification.
Marketed under the identification of the manufacturer.
Subjected to no particular quality control beyond the manufacturer’s voluntary internal
control system.
Not sensitive to airworthiness.
Company Authorization:
A license issued by the company I.A.W rules approved by the Authority.
Component:
Any component part of an aircraft up to and including a complete power plant and / or any
operational / emergency equipment.
Condition:
The physical state of an Item.
Condition Monitoring:
A maintenance process which allows a unit to operate until failure. Condition monitoring is
not permitted for units whose failure has an adverse effect on operational safety. Removal
rate will be monitored and controlled by a surveillance program.
Confidential Reporting Systems:
Aim to protect the identity of the reporter. This is one way of ensuring that voluntary
reporting systems are non-punitive. Confidentiality is usually achieved by de-identification,
and any information about the reporter is known only to “Operation Safety Manger” in
order to allow for the follow-up of the reported event(s). Confidential incident reporting

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systems facilitate the disclosure of hazards leading to human error, without fear of
retribution or embarrassment and enable broader acquisition of information on hazards.

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Consumable:
An item that is used only once.
Contracted AMO:
EGYPTAIR Maintenance and Engineering as an approved maintenance organization, is

the main contracted activity for EGYPTAIR AIRLINES.
Crewmember:
A person assigned to perform duty in an aircraft during flight time.
Cycle, Aircraft Operating:
A Completed take-off and landing sequence.
Dangerous Goods:
Articles or substances, which are capable of posing significant risk to health, safety or
property when transported by air.
Deferred Defects / Deferred Discrepancies:
Those defects/ discrepancies found on an Aircraft or Aircraft component that cannot be

corrected during the present repair or maintenance task, will be corrected during a defined
later Aircraft, or Aircraft component maintenance period.
Defect Rectification:
Normally consists of an element of inspection and troubleshooting followed by repair and

replacement of defective item
Defect, Recurring or Repeated:
Such defect in Aircraft that repeats itself three times within 10 consecutive flying days
irrespective of the repair attempts carried out

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Delay (Technical):
Technical delays occur when the malfunction of an item, the checking of same or
necessary corrective action, causes the final departure to be delayed by more than a
specified time (usually 15 minutes) after the scheduled departure time.
Deviation:
A specific written authorization, granted prior to a defect acceptance, repair or

manufacture of an item, to depart from a particular performance or design requirement of
a specification, drawing, manufacturer document, or other document, for a specific number
of units and/or for a specific period of time.
Dry Lease:
The lease of an aircraft without flight crew.
During Flight:
The period from the moment the aircraft leaves the surface of the earth on takeoff until it
touches down on landing.
Engine:
The basic engine assembly as supplied by the engine manufacturer.
Engine Shutdown (In-Flight):
Cessation of engine operation for any reason other than training or normal operating
procedures.
Engineering Change:
A permanent deviation (alteration) from the original Airworthiness data.
ETOPS Configuration Maintenance Procedures (CMP):
The particular configuration minimum requirements including any special inspection,

hardware life limits, Minimum Equipment List constraints, and maintenance practices
found necessary by the Authority to establish the suitability of an airframe engine
combination for extended range operation.
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Extended Twin-Engine Operations (ETOPS):
Those flights conducted over a route that contain a point further than one hour flying time
at the approved one engine inoperative cruise speed (under standard condition in still air)
from an adequate airport.
Fail Safe:
A design methodology upon which the airworthiness standards are based. It requires the
effect of failures and combination of failures to be considered in defining a safe design.
Failure:
The inability of unit to perform its intended function within previously specified limits.
Findings:
An observation during an audit substantiated by evidence.
Flight:
The entire passage consisting of one or more flight legs, from leaving the airport of origin
to arrival at the airport of final destination.
Flight Time:
The time from the moment the aircraft first moves for the purpose of flight until the moment
it comes to rest at the next point of landing commonly called "block-to-block" time.
Functioning:
Operation in the approved manner for achieving such performance as may be specified
Functional Test:
A test carried out on or off the aircraft to verify that the component(s) or system(s) is/are
functioning within the specified limits of the manufacturer.
Hangar:
Aircraft maintenance building.

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Hazard (Aircraft Operations):
An existing or potential condition that could lead to or result in injury to or death of persons
and/ or damage to loss of an aircraft in operations.
Hazard:
A hazard is anything that could cause harm, damage or injury, or have a negative
consequence, such as FOD, lack of emergency equipment, emergency equipment not
correctly secured, human error, or fuel spills.
Hazardous Material:
Refer to dangerous goods.
Holdover Time:
The estimated time de-icing or anti-icing fluid will prevent the formation of frost or ice and
accumulation of snow on the protected surfaces of an aircraft. Holdover time begins when
the final application of de-icing / anti-icing fluid commences and expires when the de-icing
/ anti-icing fluid applied to the aircraft loses its effectiveness.
Hours, Flying:
The accumulated time between wheels off and wheels on.
Incident Technical:
An event of a technical nature which may be considered to significantly affect the potential
airworthiness of an aircraft associated with its operation.
Inspector:
An employee authorized to perform assigned inspection functions.
Inspection:
The examination of an Aircraft or Aircraft component to establish conformity with an

approved standard.

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Definitions
Instrument:
A device using an internal mechanism to show visually or aurally the attitude, altitude, or
operation of an aircraft or aircraft part. It includes electronic devices for automatically
controlling an aircraft in flight.
Inoperative:
A condition in which equipment is malfunctioning to the event that it does not accomplish
its intended purpose or is not consistently functioning within its design operating limits or
tolerances.
Lease:
Any agreement by a person to furnish an aircraft to another person for compensation or

hire.
Lessee:
The person to whom aircraft or item is furnished.
Lessor:
The person furnishing the leased aircraft or item.
Life Limited Part:
Any part for which a mandatory replacement limit is specified in the type design, the
instructions for continued Airworthiness, or the maintenance manual.
Life Status:
The accumulated cycles, hours, or any other mandatory replacement limit of Life Limited
Part.

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Definitions
Line Maintenance:
Any maintenance that must be carried out before flight to ensure the aircraft is fit for the
intended flight. It may include:
• Defect rectification;
• Component replacement with use of external test equipment if required; (may
include components such as engines);
• Scheduled maintenance and/or checks including visual inspections that will detect
obvious unsatisfactory conditions or discrepancies but do not require extensive in
depth inspection.
• It may also include internal structure, systems and power plant items which are
visible through quick opening access panels/doors. Minor repairs and
modifications, which do not require extensive disassembly and can be done by
simple means.
For temporary or occasional cases (ADs, SBs) the Quality Manager may accept base
maintenance tasks to be performed by a line maintenance organisation provided all
requirements are fulfilled. The Authority will prescribe the conditions under which these
tasks may be performed
Maintenance:
Any one or combination of overhaul, repair, inspection, replacement, modification or defect

rectification of an Aircraft or an Aircraft component.
Major Modification or Major Alteration:
An alteration or modification approved by the manufacturer, but not listed in the aircraft or
aircraft engine specifications:
• That might appreciably affect weight, balance, structural strength, performance,
power plant operation, flight characteristics or other qualities affecting
airworthiness; or
• That is not done according to accepted practices or can not be done by
elementary operations.

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Major Repair: means a repair:

• That, if improperly done, might appreciably affect weight, balance, structural
strength, performance, power plant operation, flight characteristics or other
qualities affecting Airworthiness; or
• That is not done according to accepted practices or can not be done by
elementary operation but following special practices and operation instructions
approved by the manufacturer.
Manufacturer:
A company who designs and/or manufactures A/C or A/C components and sells them
Material:
Any product or part to be used for Aircraft or Aircraft component maintenance without a
specific Original Equipment Manufacturer part number.
Minor Alteration:
An alteration other than a major alteration.
Minor Repair:
A repair other than a major repair.
Modification:
The alteration of an A/C or A/C component with an approved standard.
Module:
An engine (or propeller) Module is a group of engine (or propeller) components defined by
the constructor and designed to be. Replaceable without mechanical or performance
difficulties. It is uniquely identified and amenable to the setting of an overhaul life separate
from other parts of the engine.

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New Engine:
An engine which has not been subjected to in-service operations, essentially identical in
design, materials and methods of construction with one which has been type certificated.
Non Airworthy Items:
Items which do not affect the safe operation of the aircraft such as, galley equipment,
entertainment systems, passenger convenient items, etc.
Non Compliance:
An observed deviation from the existing regulations.
Non Conforming Materials:
Are all parts, processes, documents, activities that are not conforming to the requirements.
Occurrence:
Any Technical event, other than an accident, and any other event that in the opinion of the
Authority, the aircraft operator, or the pilot endangered or may endanger the safe
operation of an aircraft. These incidents are reportable. Such reports are in addition to
other deficiency and discrepancy reports otherwise specially required by these
regulations.
On Condition:
A primary maintenance process having repetitive inspections or tests to determine the

condition of units, systems, or portions of structure with regard to continued service-ability
(corrective action is taken when required by item condition.)
Operational Control (with respect to a flight):
The exercise of authority over initiating, conducting, or terminating a flight.
Operation of Aircraft:
The use of aircraft for the purpose of air navigation. Any person who causes or authorizes
the operation of aircraft, whether with or without the right of legal control (in the capacity of
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Definitions
owner, lessee, or otherwise) of the aircraft, shall be deemed to be engaged in the

operation of aircraft.
Overhaul:
The restoration of an aircraft or aircraft component by inspection test, repair and/or

replacement of parts in conformity with the overhaul manual or the detailed description of
this task in the Overhaul Manual. The TSO becomes zero after each Overhaul.
Periodic Maintenance:
Performance of Aircraft checks or its multiples, phase checks, 6 years or 12 years checks.
Pilot Reports:
Any condition which is entered in the technical log by the flight crew which requires
corrective action by maintenance.
Pre-Flight Inspection:
The inspection carried out before flight to ensure that the aircraft is fit for the intended
flight. It does not include defect rectification.
Propulsion System:
The airplane propulsion system includes each component that is necessary for propulsion,
components that affect the control of the major propulsion units and components that
affect the safe operation of the major propulsion units.
Quality Assurance:
All those planned and systematic actions necessary to provide adequate confidence that
a product or service will satisfy both the Airworthiness’ Authorities requirements and any
specific company or customer’s requirements for quality.
Quality Audit:
A systematic examination of the acts and decisions by people with respect to quality in
order to independently verify or evaluate and report degree of compliance to the

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operational requirements of the quality program, or the specifications or contract

requirements of the product or service.
Quality Plan:
A description of all the quality check points in a process to ensure that it proceeds under
controlled conditions in the specified manner and sequence. Controlled conditions include
appropriate controls for materials, production equipment,
processes and procedure, computers, computer software, personnel, and associated
supplies, utilities and environments.
Quality System:
Is the collective plans, activities and events that are provided to ensure that a product,
process, or service will satisfy given needs.
Quality System Audit:
Is a documented activity performed to verify, by examination and evaluations of objective

evidence, that applicable elements of the quality system are appropriate and have been
developed, documented, and effectively implemented in accordance and conjunction with
specified requirements.
Rating:
A statement that, as part of a certificate, sets forth-special conditions, privileges, or

limitation.
Reliability:
The probability that a component/system /aircraft will continue to function for a specified
length of time under specified conditions.
Repair:
Such maintenance action, including replacement as necessary to restore an inoperative

item or aircraft to an operative condition in conformity with an approved standard.

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Repairable:
An item comprising or including replaceable parts, commonly economical to repair, and

subject to be rehabilitated to fully serviceable condition over a period less than the life of
the flight equipment to which it is related.
Repeat Interval:
The maximum permitted period (for all tasks not performed on a sampling basis) that can
separate total completion of a task from its next accomplishment.
Replacement:
Any work operation which involves the removal and replacement of the same part or the
substitution of an approved alternative part.
Required Inspection Items (RII):
Required inspection items “RII” are defined as those maintenance and alterations items
which if not performed properly, or if improper parts or materials are used, could result in a
failure, malfunction, or defect endangering the safe operation of the aircraft.
Restoration:
The work necessary to return the aircraft component to an approved standard.
Rotable:
An item that can be economically restored to a serviceable condition and, in the normal
course of operation, can be repeatedly rehabilitated to a fully serviceable condition over a
period approximating the life of the flight equipment to which it is related.
Reduced Vertical Separation Minimum (RVSM) Airspace:

• The aircraft have been manufactured to the same design, and have been
approved under the same type certificate, amended type certificate, or
supplemental type certificate.
• The static system of each aircraft is installed in a manner and position that is the
same as those of the other aircraft in the group. The same static source error
correction is incorporated in each aircraft of the group.
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• The avionics units installed in each aircraft to meet the minimum RVSM
equipment requirements of this appendix are:
• Manufactured to the same manufacturer specification and have the same Part
number; or
• Of a different manufacturer or Part number, if the applicant demonstrates that the
equipment provides equivalent system performance as prescribed in EAC91-9.
Risk Assessment and Mitigation:
The term risk refers to the chance (The combination of overall probability, or
frequency of occurrence of a harmful effect induced by a hazard and the severity of that
effect) that could harm people, equipment, property or the environment that by various
hazards, together with an indication of how serious the harm could be.
Safety Risk:
An assessment, expressed in terms of predicted probability and severity of the

consequence(s) of a hazard to aircraft operations, with severity using as reference the
worst foreseeable or credible outcome.
Safety Risk Management:
The component of a safety management system that comprises:
- Hazard identification processes.
- Risk assessment and mitigation processes.
Serious Incident:
An occurrence other than an accident, associated with the operation of an A/C which
affects or could affect the safety of operation involving circumstance indicating that an
accident nearly occurred.
Servicing:
The replenishment of consumable needed to keep an item of an aircraft in operating

condition.

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Shelf Life:
The period of time beginning with the date of manufacture/ cure/ assembly and terminated
by a date by which the item must be used or subjected to inspection/ test/ restorative
action or disposal action.
Shop:
An Aircraft components maintenance building
Shop Findings:
Recorded observations of shop personnel after shop maintenance repair or overhaul has
been performed.
Significant Defect:
A defect of Aircraft system or component which if not rectified properly may jeopardize the
safe operation of aircraft.
Special Inspections (S/I):
Those inspections requested by an alert service bulletin, by telex issued by the Original
Equipment Manufacturer or a fleet campaign requested by EGYPTAIR Engineering.
Standard Parts:
1. Parts or material manufactured in complete compliance with an industrial
accepted specification, and,
2. Include design, manufacturing and uniform identification requirements.
3. Published so that any party may qualify to manufacture the part established
industry or international.
4. Utilized specification codes should identify the industry or government agency
controlling the design and assignment of part numbers.
Safety Review Board (SRB):
A strategic committee within an SMS that comprises senior management officials;

addresses high level safety issues associated with an operator’s policies, resource
allocation organizational performance monitoring.

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Subcontractor:
Either a Component Repair/Overhaul Vendor or a Specialized Service Vendor.
Subsystem:
Air Transport Association Specification 100 - Those divisions which permit a system to be
broken into subsystem (portion of a complete system).
Supplier:
A company who sells components/ parts which it did not manufacture.
Syllabus:
A map containing all relevant information concerning the performed training, per individual.
System:
Air Transport Association Specification - A system is a combination of interrelated

components arranged so as to perform a specified function.
Technical Standard Order (T.S.O):
It is a technical standard issued by FAA for the manufacture of specified components used
on civil aircraft. Such equipment is manufactured with FAA approval (under Subpart 0 -
FAR 21) and conforms to the minimum performance standard defined in the T.S.O.
Threshold:
Limit deadline for all tasks not performed on a sampling basis at which the task must be
accomplished for the first time (subsequent accomplished deadlines are obtained by
adding the repeat interval and its multiples to the threshold)
Time Between Overhaul:
A specified maximum time interval for which a unit is permitted to operate between
overhauls.

MCM
Chapter 0.05
Definitions
Time, Hard:
A maintenance process which allows a unit to operate for a specific maximum length of
time before a specific maintenance task must be performed.
Time in Service:
The time from the moment an aircraft leaves the surface of the earth until it touches it at
the next point of landing.
Time, Operating:
The time period during which the unit is performing its intended function.
Time Since Installation:
Time accumulated since a given item was last installed.
Time, Total:
The operating time which a unit has accumulated since manufacture
Training Centre:
An organization governed by the applicable requirements of Parts 65, 145, and 147 that
provides training, testing, and checking under contract or other arrangement to certificate
holders subject to the requirements of the Egyptian Civil Aviation Regulations.
Waiver:
A written authorization, to accept an item for service which during production or after
having been submitted for inspection, is found to depart from specified requirements, but
nevertheless is considered suitable for use “as is” or after repair or modification by an
approved method, described or referenced on the waiver.
Wet Lease:
The lease of an aircraft with flight crew, maintenance and operational control.

MCM
Chapter 0.05
Definitions

MCM
Chapter 0.06
Distribution List
Hard
Control
No. Title Quantity Copy /
No.
CD
1 Civil Aviation Authority 1 HC&CD 1.0
2 EGYPTAIR Holding Company Chairman 1 CD 02
03
3 EGYPTAIR AIRLINES Chairman & CEO 1 CD
2.1,
4 EGYPTAIR M & E Chairman & Accountable manager 2 CD
2.2
5 EGYPTAIR Holding Company V.P Quality & Safety 1 CD 67.1
6 EGYPTAIR AIRLINES Chief Inspector 1 CD 200.1
7 EGYPTAIR AIRLINES Maintenance Director 1 CD MSR02
8 EGYPTAIR AIRLINES Flight Operation Director 1 CD 12
9 EGYPTAIR M & E Technical Publication Manager 1 CD 48.1
10 EGYPTAIR M & E Quality Assurance Director 1 CD 4.1
11 EGYPTAIR M & E Base Maintenance Manager 1 CD 13.1
12 EGYPTAIR M & E Line Maintenance Manager 1 CD 9.1
13 EGYPTAIR M & E Documentation Server 1 CD 48.2

Issue Date: Jan.2020
MCM
Chapter 0.06
Distribution List

Issue Date: Jan.2020
MCM
Chapter 0.07
Commitment Statement
Issue: 08 amend: 01 Page 1 of 2

Issue Date: Jan, 2020
MCM
Chapter 0.07
Commitment Statement

MCM
Chapter 0.08
MCM
1. Objective:
The purpose of this procedure is to describe the administrative arrangements for the
development, issue, amendment, distribution of the Maintenance Control Manual.
2. References:
ECAR 121.135
3. Responsibility:
Chief Inspector.
4. Description:
4.1. Definitions:
4.1.1 Maintenance control Manual (MCM): is the manual which applies to EGYPTAIR
AIRLINES airworthiness activities.
4.1.2 Policy: A written requirement established by an EGYPTAIR AIRLINES

management which will be complied with by appropriate employee personnel.
4.1.3 Recommendation: A preferred technique or action described by the EGYPTAIR

AIRLINES management which employees are expected to follow whenever
practical.
4.1.4 Procedure: A logical progression of actions and/or decisions in a fixed sequence

which is prescribed by EGYPTAIR AIRLINES management to achieve an
objective. In short, a procedure is step by step guidance on how to do
something.
4.1.5 Technique: A method of accomplishing a procedural step or maneuver.

MCM
Chapter 0.08
MCM
4.2. General:
4.2.1. EGYPTAIR AIRLINES has for the use and guidance of relevant maintenance and
operational personnel, a Maintenance Control Manual that is accepted by the
Authority.
4.2.2. MCM contains:

i. Maintenance policies, procedures and information.
ii. A comprehensive description of the scope, structure and functionality of the
management system for maintenance operations is documented in MCM
describing departments, positions, authorities, duties, responsibilities and
interrelation of functions and activities within the system
iii. Reference to different Aircraft Maintenance programs documents designated
as follows "A/C Type/MP" for all Aircraft types. Maintenance Control Manual
design shall take into consideration the human factor principles and human
limitation requirements that includes, but is not limited to:
a. Contains information that is clear, legible and accurately represented;
b. Is written in a language understood;
c. Is presented in a logical and consistent format that permits ease of use.
d. Is readily identifiable and accessible to all stuff;
iv. The MCM shall address the following:
a. Organization and management;
b. Maintenance procedures;
c. Quality system procedures;
d. Contracted maintenance procedures and paperwork.
v. The MCM shall contain:
a. An organization chart;
b. Procedures to ensure:
– Each aircraft operated is maintained in an airworthy condition;
– The operational and emergency system and equipment necessary for an
intended flight is serviceable;
– The Certificate of Airworthiness of each aircraft operated remains valid.
c. A description of the quality system;
MCM
Chapter 0.08
MCM
d. A description of the procedure for receiving, amending and distributing all

necessary airworthiness data from the type certificate holder or type design
organization;
e. A statement signed by the operator confirming the MCM and any
incorporated documents identified therein reflect the operator's means of
compliance with the Authority requirements;
f. A description of the MCM amendment control procedure;
g. A means of identifying each page of the MCM. This can be in the form of a
list of effective pages with each page numbered and either dated or marked
with a revision number;
h. A description of the system used to distribute the MCM, including a
distribution list; for nonscheduled work, temporary copies of the relevant
portions of the MCM, or any incorporated reference, may be sent via
facsimile transmission;
i. A detailed description of the procedures used to ensure that any
maintenance tasks required by the maintenance schedule, airworthiness
directives or any task required for the rectification of a defect are completed
within the required time constraints;
j. A description of the evaluation program required by these standards;
k. A description of the defect rectification and control procedures, including
details of:
– The methods used to detect and report recurring defects;
– The procedures for scheduling the rectification of defects whose repair
has been deferred, if these procedures have not been incorporated into
the MEL preamble.
l. The procedures used to report service difficulties in accordance with these
standards;
a. A description of the technical dispatch procedures, including

procedures for ferry-flight authorizations, EDTO (equivalent term:
ETOPS), all weather operations and/or any other special operations;
b. A description of personnel records to be retained;

MCM
Chapter 0.08
MCM
c. A description of the procedure used to ensure the empty weight and

balance of each aircraft is recorded in accordance with the applicable
State of Registry/Authority requirements;
d. Maintenance arrangements and a list of all such arrangements,
including the procedure used to communicate to an approved
maintenance organization the maintenance requirements for planned
and unforeseen maintenance activities, as well as those mandated by
airworthiness directives;
e. Procedure for revising and maintaining the MCM up to date and
current;
f. Approval of the Authority through approval of the list of effective
pages or, in the case of manuals containing a small number of pages,
approval can be identified on each page.
Description MCM Chapter

a. A description of the administrative arrangements 4.02
between the operator and the approved maintenance
organization;
b. Names and duties of the person or persons whose 1.01/Attachment
responsibilities are to ensure that maintenance is 1.02
carried out in accordance with the MCM;
c. A description of aircraft types and models to which the 6.03
manual applies;
d. A description of the maintenance procedures and the 2.03
procedures for completing and signing a maintenance
release when maintenance is based on a system other
than that of an approved maintenance organization;
e. A reference to the approved maintenance program; 2.01
f. A description of the methods used for the completion 3.01
and retention of maintenance records, and including
procedures for retaining back-up records;

MCM
Chapter 0.08
MCM
g. A description of the procedures for monitoring, 2.08

assessing and reporting maintenance and
operational experience;
h. A description of the procedures for complying with 3.03
the service information reporting requirements;
i. A description of procedures for assessing 2.06
continuing airworthiness information and
implementing any resulting actions;
j. A description of the procedures for implementing 3.03
action resulting from mandatory continuing
airworthiness information;
k. A description of establishing and maintaining a 2.06
system of analysis and continued monitoring of the
performance and efficiency of the maintenance
program, in order to improve and correct any
deficiency in that program;
l. A description of procedures for ensuring that 2.05 ,2.08
unserviceable items affecting airworthiness are
recorded and rectified;
m A description of the procedures for advising the 2.13
Authority of significant in-service occurrences;
n. The scope, structure and functionality of the 1.02
management system for maintenance operations,
to include a description of departments, positions,
authorities, duties, responsibilities and the
interrelation of functions and activities within the
system;
o. A process to ensure all amendments to the MCM 0.08
are approved by the Authority and/or Operator, as
applicable;
p. A description of the duties, responsibilities and 1.10
reporting relationships within the Quality
Assurance Program, or a reference to a separate
quality assurance manual, if such description is
found in that manual.

MCM
Chapter 0.08
MCM
4.2.3. All amendments to the MCM shall be accepted by the Authority.
4.2.4. A copy of the MCM shall be made available to ECAA to include:

i) All amendments and/or revisions;
ii) Mandatory material, as required, by ECAA.
4.2.5. A copy of the current edition of MCM, or relevant portions thereof, is

promptly made available to ECAA, all organizations or persons to
whom the manual has been issued and to each organization or person
who performs and/or certifies maintenance work for EGYPTAIR
AIRLINES.
4.2.6. EGYPTAIR AIRLINES policy is not use a portions of the MCM
4.2.7. The MCM contains a description of the duties, responsibilities and

reporting relationships within the Quality Assurance Programme,
4.2.8. EGYPTAIR AIRLINES personnel familiar with the following manuals:

i Maintenance control Manual (MCM)
ii Maintenance Stations handbook.
4.2.9. The stated manuals include the duties and responsibilities of each
Manager or Key position. The manual also include adequate policy,
direction, and guidance for the safe and efficient performance of the
duties assigned to each Manager or Key position.
4.2.10. General Specifications:

i. The font to be used throughout the manuals is “Arial” with different
sizes shown on figure 1 (Layout diagram).
ii. All manuals should be in A4 size. All departments who use the A5 size
should have an A4 size of the same manual for office, and other
departments’ usage.
iii. Every Chapter is preceded by a Table of Content for that Chapter.
iv. When a page is revised, then the footer will have the revision number.

MCM
Chapter 0.08
MCM
4.2.11. Binder Page Specifications

i. four rings D shaped, attached to the backside of the manual, instead of
attachment to the spine, for durability;
ii. Color:
a. Logo : Dark Blue
b. Writing : Black
iii. Width of spine must exceed the width of the complete manual paper
contents, taking into consideration future additions and revisions. A
choice of 3, 4, 6 or 8 cm as spine standard width could be used.
4.2.12. Main (Inside) Page Specifications

i. This is the page, where the text is written, so it includes header and
footer only. In order to be able to include the part & chapter number
and name in the header without allowing it to continue to all pages of
the chapter;
ii. Paper Size A4 ( no quarto),
iii. Page layout, as shown on page header and footer layout diagrams:

MCM
Chapter 0.08
MCM
4.2.13. Page Header Layout Diagram:
Company Manual Name

Logo Font Size: 16 Bold
MCM
Chapter --.--
Chapter Name
Chapter Number & Title Chapter Name &

Font Size: 12 Font Size: 12
4.2.14. Page Footer Layout Diagram:
Issue Number & Date Amendment Number Page Number

Font Size: 9 Bold Font Size: 9 Bold Font Size: 9 Bold
Issue No.: 3 - Amen. No.: 00 Page 8 of 14

Issue Date: Month , Year
4.2.15. Numbering System used in the Manual

EGYPTAIR AIRLINES MCM follows the following numbering system.
0 01 4 4.1.1 i. a. 1)
Sub Sub-Sub-
Part Chapter Subsection Paragraph Sub-Sub
paragraph Sub
Number Number Number Number paragraph
Number paragraph

MCM
Chapter 0.08
MCM
4.3. Manual Classification:

The Manual composed of:
4.3.1. Parts referring to the major divisions of the manual

(e.g. Part 2. Organization)
4.3.2. Chapters referring to Subpart with
4.3.3. a two or three numbers identifier

(e.g. Chapter 2.6 Facilities)
4.3.4. Items, will refer to headings and subheadings within each chapter
(e.g. Item 1: Objective)
4.3.5. Paragraphs that will refer to subdivision of item.
4.4. Manual development:
4.4.1. Chief Inspector is responsible for creating a new procedures or

amendments to existing procedures according to regulatory
requirements and organization needs.
4.4.2. Chief Inspector will verify the compliance of the existing procedures
with the requirements of the new changes to be incorporated to MCM.
4.4.3. Chief Inspector will collect all proposals, review it, make a final draft.
4.4.4. Chief Inspector (change initiator) shall arrange for change acceptance
from Authority
4.4.5. The procedure development will be according to the following

EGYPTAIR AIRLINES guidelines:
i. (1. Objective): Stated clearly unless it is so commonly understood
that a statement of the objective is not necessary.
ii. (2. Reference): Include references to specific ECARs or other
authority publications when appropriate. A reference to regulations or
other manual material is appropriate when it is necessary to clarify the
intent of the text or when it is useful to the user for looking up specific
subject matter.
iii. (3. Responsibility): identify the individual / organization responsible

MCM
Chapter 0.08
MCM
for each step of the procedure.

iv. (4. Description):
Procedures flow in a logical step by step sequence, simple and contain
only the information necessary for accomplishing that procedure,
taking in mind the following considerations:
a. An acceptable method for accomplishing the intended objective.
b. The individual or organization responsible for each step of the
procedure clearly identified.
c. The acceptable standards of performance for a procedure are stated
if those standards are not commonly understood or clearly obvious.
d. Since a variety of personnel with differing degrees of expertise are
involved in procedures, adequate information was provided for the
least experienced individual.
e. When a form or checklist is necessary to accomplish the procedure,
the location of that item was indicated in the procedure.
v. (5. Forms): Identify all forms numbers and titles used to implement
the procedure
vi. Charts: Identify by using formula “ C. Chapter No./ Chart No. in the
chapter”
vii. Chief Inspector is responsible for developing of MCM and revisions.
viii. Chief Inspector shall send the MCM original copy attached with
additional copy to ECAA for final acceptance.
ix. After getting the finial acceptance on the original copy, the Chief
Inspector will send the manual to the contracted AMO main library to
arrange for distribution to all departments / personnel according to the
distribution list.
4.5. MCM Amending:
4.5.1. Maintenance Control Manual will be amended in the following cases;

list not exhaustive:
i. Change in EGYPTAIR AIRLINES maintenance requirements;
ii. Change in ECAA requirements;
iii. Change in EGYPTAIR AIRLINES organization, activities requirements;

MCM
Chapter 0.08
MCM
iv. Results from audits, whether internal or external;

v. Any other reason that affects the Maintenance Control Manual
conformity requirements.
4.5.2. Amendments Procedure:

i. If any case from the above or;
ii. MCM manual holder / user may propose a change to MCM using Form
No. (204) and submitting it to Chief Inspector Office;
iii. Chief Inspector shall study the case or the submitted proposal and
make the required amendment;
iv. Chief Inspector will verify the compliance of the existing procedures
with the requirements of the new changes to be incorporated to MCM
and amend LEP;
v. Amendments shall be accepted from ECAA on the same way as the
manual issue.
4.5.3. Amendments that need immediate application may be issued by the

Chief Inspector in the form of Temporary Amendments .
Temporary Amendments shall be processed for accepting from the
Authority after which it will be changed into Permanent Amendments.
Temporary Amendments shall be issued on yellow colored papers.
4.5.4. Simple amendments like typing errors may not need to be accepted by
the Authority.
4.5.5. Modified texts will be marked by a vertical bar in the left margin.
4.5.6. Only pages shown on the list of effective pages are valid.
4.5.7. A Signature of the Chief Inspector is required on the List of Effective

Pages.
4.5.8. A complete review of the adequacy of all existing procedures must be

performed at intervals not to exceed 1 year.
4.5.9. Modified texts will be marked by a vertical bar in the left margin.
4.6. MCM Updating / Up-keeping:

MCM
Chapter 0.08
MCM
4.6.1 Each manual copy holder is responsible for performing the updating
his copy of the Manual.
4.6.2 A current copy of the Manual shall be made available to all staff.
4.7. MCM Distribution:
4.7.1. Contracted AMO Technical Publications Department Manager will

distribute the accepted copies to the users, according to the
distribution list.
4.7.2. Contracted AMO Technical Publications Department Manager will

distribute copies of all amendments promptly to the users, according to
the distribution list.
4.7.3. Each copy of this manual will have a control number on the manual
first page. A master list including the manual control number cross-
reference location and amendment status will be kept at Chief
Inspector offices.
4.8. Examples Reasons for Amendment, Amendment Record and Control:
4.8.1. Reason for Amendment may include one or more from the following:
i. Complying with the new rules or Regulations;
ii. Complying with amendments in IOSA references;
iii. To incorporate new changes / new procedures;
iv. Changing some names of management personnel;
v. Modification of Organization structure;
vi. Adding new line stations;
vii. Adding new aircraft;
viii. Modifying forms.
4.8.2. The record of amendment in Chapter 0.1 permits the control of

updating the manual. A list of effective pages will be issued with each
revision; so that each manual can be checked and kept up to date.
4.8.3. Each amendment shall have its issue date.

MCM
Chapter 0.08
MCM
4.8.4. MCM have a record of amendment, Chapter 0.01 that contains

numbers of Permanent and Temporary Amendments and issue dates
and indicate which amendment number has been incorporated and
date of incorporation.
4.9. Methods of Presentation and Printing:
4.9.1. The amendment may include complete text of revised procedure with
letter “R” in Status column.
4.9.2. Each amendment will be issued with a table of contents and a list of
effective pages as needed.
4.9.3. The amendment contents will include the amendment No. and the
chapter that have been changed in these amendments.
4.9.4. The list of effective pages of the amendment will include only the
pages that have been subjected to change in these amendments, and
will be marked by an aside vertical line.
4.9.5. A complete table of content and list of effective pages will be issued in
case of a complete reissue.
4.10. Holders Commitment:
4.10.1. Each holder must read, understand, and assimilate the contents of this
manual. He must comply with the provisions of this manual. He is
responsible for determining that all individuals under his supervision
have read it, have access to it, and adhere to its provisions when
performing work or supply service on the behalf of EGYPTAIR
AIRLINES .
4.10.2. For Manual paper format, if any, upon receipt of an amendment, each
manual holder will be responsible for inserting the revised pages in his
manual, record the amendment on the manual Record of

MCM
Chapter 0.08
MCM
Ammendment page list Ch 0.01 and return the acknowledgment form,

provided with the amendment, to Contracted AMO Technical
Publications Department.
4.10.3. For Manual on CD format, the obsolete CD will be destroyed by the

end user.
4.10.4. The director / manager (MCM holder) will:

i. Inform his subordinates of any changes in contents;
ii. If changes in contents alter departments’ instructions, he must take
necessary actions to adapt the department’s instructions, methods,
training, equipment, housing, etc. to comply with requirements of this
procedure manual and destroy immediately all obsolete page.
5. Forms:
Form No: 204 - MCM Change Proposal.

MCM
Chapter 0.09
Procedures of Changes to
ECAA
0.09 Procedures of Changes Notification to Egyptian Civil

Aviation Authority
1. Objective:
This procedure explains in which occasion EGYPTAIR AIRLINES should inform the
ECAA prior to incorporating proposed changes regarding organization's activities,
approval, location, personnel and maintenance contractors required for continuing
airworthiness of the aircraft.
2. References:
121.59, 121.83, 121.153, 121.361
3. Responsibility:
EGYPTAIR AIRLINES Chief Inspector
4. Description:
4.1 General:
The Chief Inspector is responsible to notify ECAA with any request of evolution for
changes regarding:
4.1.1. Chairman/CEO;
4.1.2. Any of the senior persons required for the continuing airworthiness;
4.1.3. Approved locations and maintenance bases;
4.1.4. Company activities
4.1.5. Fleet composition
4.1.6. Maintenance contractors.
4.1.7. Line stations locations

MCM
Chapter 0.09
ECAA
4.2 Handling Change of Chairman/CEO

Any change in the post holder of Chairman/CEO will be notified to ECAA through an
official letter and a completed ECAA relevant form. The process shall be initiated
suitable time in advance to allow ECAA to approve the proposal.
The new Chairman/CEO shall sign the Corporate commitment by the Chairman/CEO
of the MCM and transmit such signed commitment at the earliest opportunity to
ECAA. Disregarding this requirement can subject the approval of Part 121 to
cancellation.
New Chairman/CEO shall be able to demonstrate to ECAA the basic understanding
of Part 121 and his responsibilities as a Chairman/CEO.
Such change requires revision of Chapter 1.1 of the MCM (Management Personnel)
to reflect the change.
4.3 Senior Personnel
4.3.1 Notification of the change of EGYPTAIR AIRLINES Senior Personnel to ECAA

will be executed by the Chief Inspector through an official letter and a
completed ECAA form. The process shall be initiated suitable time in advance
to allow ECAA to approve the change.
4.3.2 Such change will require revision of the Chapter 1.1 of the MCM “Management
Personnel”.
4.4 Changes of Approved Locations/Maintenance Bases

Notification of the change of any of the items listed below will be executed by the
Chief Inspector through an official letter to ECAA. The process shall be initiated
suitable time in advance to allow ECAA to approve the proposal:
i. The name of EGYPTAIR AIRLINES.
ii. The location of EGYPTAIR AIRLINES.
iii. Additional locations of EGYPTAIR AIRLINES.
Such a change will require a revision of MCM Chapter 1.4 “Provisions of Resources
at each address intended to be approved.

MCM
Chapter 0.09
ECAA
4.5 Changes in Company Activities
4.5.1 Any change or additions to EGYPTAIR AIRLINES’s scope of work, working

structure, i.e. disbandment of EGYPTAIR AIRLINES departments, shall be
submitted to ECAA by the Chief Inspector on the ECAA relevant form, detailing
the variation and attached with a draft of MCM amendment reflecting such
change.
4.5.2 EGYPTAIR AIRLINES will ensure that such changes will not be incorporated
until it has been assessed and approved by the ECAA.
4.6 Change of Organization Fleet Composition:
4.6.1 Any change in the approved organization fleet composition will be notified to
ECAA through an official letter.
4.6.2 Such change will require revision of the AOC.
4.7 Change of Approved Maintenance Contractors AMO:

Any change in the approved maintenance contractors will be notified to ECAA
through an official letter. The relevant maintenance contractor shall be approved by
ECAA.
4.8 Change of Line Station Location:
4.8.1. Any change in the line stations locations shall be notified to ECAA through an
official letter.
4.8.2. Such change will require revision of the AOC.
4.9 Access to the Organization
EGYPTAIR AIRLINES will grant ECAA representatives complete access to the

organization at any time, in order for ECAA to determine continued compliance with
ECAR Part 121.
5. Forms
N/A

MCM
Chapter 0.09
ECAA

MCM
Chapter 0.10
Statement of Compliance
with ECARs

This Maintenance Control Manual shall at all times reflect EGYPTAIR AIRLINES means of
compliance with all applicable Egyptian Civil Aviation Authority requirements.
MCM
ECAR
Part Chapter
19 1 1.12
21.265 2 2.06
39.1 1 1.05
39.3 1 1.05
1 1.05
39.5
3 3.03
39.21 2 2.13
43 4 4.01
2 2.03
43.1 2 2.06
3 3.01
43.3 3 3.01
2 2.03
43.5
2 2.07
43.7 2 2.03
2 2.07
43.9 2 2.03
2 2.07
43.11 3 3.01

MCM
Chapter 0.10
with ECARs
MCM
ECAR
Part Chapter
43.13 2 2.03
2 2.06
3 3.01
3 3.02
43.15 3 3.01
43.17 1 1.07
2 2.06
2 2.07
43.21 2 2.06
91.3 2 2.04
91.7 2 2.02
2 2.03
2 2.06
91.10 2 2.13
91.12 5 5.02
91.13 2 2.06
91.23 1 1.11
91.189 2 2.14
91.203 1 1.05
91.213 2 2.05
91.233 1 1.05
91.403 2 2.06
91.405 2 2.02
2 2.03

MCM
Chapter 0.10
with ECARs
MCM
ECAR
Part Chapter
91.407 2 2.02
2 2.03
2 2.04
91.413
91.415 2 2.01
91.417 3 3.01
91.419 3 3.01
2 2.01
91.423 2 2.10
2 2.11
2 2.01
91.609
2 2.10
91.903 1 1.09
91.905 1 1.09
121.2 1 1.11
121.3 1 1.05
121.5 1 1.12
121.6 1 1.11
121.23 1 1.05
121.57 2 2.11
121.58 1 1.09
121.59 1 0.09
1 1.01
1 1.02

MCM
Chapter 0.10
with ECARs
MCM
ECAR
Part Chapter
121.61 1 1.02
121.71
121.73 1 1.05
121.75 1 1.05
121.79 1 1.05
121.83 1 0.09
121.105 2 2.06
1 0.08
121.135 1 1.05
2 2.01
121.139 2 2.05
2 2.02
121.151 2 2.03
2 2.04
1 0.09
1 1.11
121.153 2 2.02
2 2.03
2 2.04
121.155 1 1.11
2 2.02
2 2.03
121.157
2 2.04
2 2.12
2 2.09
121.161
2 2.12

MCM
Chapter 0.10
with ECARs
MCM
ECAR
Part Chapter
121.303 2 2.06
121.304 2 2.05
121.305 2 2.11
121.343 2 2.10
1 1.05
121.359
2 2.10
121.360 2 2.06
1 0.09
2 2.02
121.361
2 2.03
2 2.06
1 1.10
121.365
2 2.06
1 1.07
2 2.02
121.367
2 2.06
3 3.03
1 1.01
1 1.02
1 1.03
1 1.04
121.369
1 1.07
2 2.02
2 2.03
2 2.06

MCM
Chapter 0.10
with ECARs
MCM
ECAR
Part Chapter
1 1.10
121.370
2 2.06
121.371 2 2.06
121.373 2 2.06
2 2.01
121.374
2 2.06
2 2.08
121.375 3 3.01
3 3.02
121.376 3 3.01
121.377 3 3.01
121.378 2 2.06
121.380 1 1.08
121.563 3 3.02
121.607 2 2.05
121.628 2 2.05
121.629 5 5.03
121.685 3 3.01
121.687 3 3.02
3 3.01
121.701
3 3.02
121.702 2 2.13

MCM
Chapter 0.10
with ECARs
MCM
ECAR
Part Chapter
121.703 2 2.13
121.705 2 2.13
121.707 2 2.13
121.709
145 4 4.01
145.29 2 2.08
175 5 5.05
43 Appendix B 2 2.07
91 Appendix A 2 2.09
91 Appendix D 2 2.14
91 Appendix E 2 2.10
91 Appendix G 2 2.12
91 Appendix H 5 5.04
4 4.01
121 Section L
4 4.02
121 Appendix K 1 1.05
121 Appendix M 2 2.09

MCM
Chapter 0.10
with ECARs

MCM
Title Page
Part 1
Management and Control

MCM
Title Page

MCM
Chapter 1.00
Index of Part 1

1.03 Provisions of Resources
1.04 Communication
1.05 Documentation System
1.06 Reserved
1.09 Concession Control and Deviation from Organizations Procedures
1.10 Quality Assurance Program
1.11 Aircraft Lease

MCM
Chapter 1.00
Index of Part 1

MCM
Chapter 1.01
Management System
1. Objective:
To fulfill the availability of human resources requirements for maintenance
management.
2. References:
ECAR 121.59, 121.369(b),
3. Responsibility:
3.1. Chairman & CEO
3.2. Maintenance Director
3.3. Chief Inspector
4. Description:
4.1. General:
4.1.1. EGYPTAIR AIRLINES has a management system for maintenance operations
that allows continuity throughout EGYPTAIR AIRLINES organization structure
to ensure:
i. Management of safety and quality in maintenance operations;
ii. Supervision and control of maintenance operations and other associated
maintenance activities.
iii. Compliance with standards of EGYPTAIR AIRLINES and requirements of
ECAA for Aircraft and any other relevant authorities.
4.1.2. EGYPTAIR AIRLINES positions that affect the safety and security of
maintenance operations are filled by personnel on the basis of appropriate
knowledge, skills, training and experience appropriate to the position and
according to mentioned prerequisite criteria for each position.
4.1.3. A Plan for delegation of duties within the management system for maintenance
operations is set to ensure the managerial continuity when operational
managers, including nominated post holders, are absent from the workplace.
Issue: 08 amend : 01 Page 1 of 6

MCM
Chapter 1.01
Management System
4.2. Common Management Responsibilities:

All management positions, regardless of their level, have common management
responsibilities. These responsibilities, as stated below, are considered an integral
part of each management position duties:
4.2.1 Human Resources:
To assure the administration of personnel, policies and procedures affecting the
proper utilization of their subordinate personnel. These policies and
procedures are concerned with employee selection, orientation, jobs
assignment, compensation discipline and employee benefits such as vacation
and sick leave.
4.2.2 Personnel Development:
To assure the evaluation of the jobs performance of immediate subordinates in
order to assist in improving the performance on current jobs assignment and in
preparing for advancement to positions of higher responsibility. Key persons
will consult with their employees concerning their jobs performance and assist
them in the preparation of plans to improve performance as required.
4.2.3 Organization:
To maintain an organization structure that assures effective assignment and
utilization of his subordinates and to provide the most efficient conduct of
responsibilities.
4.2.4 Safety:
To assure that his employees adhere to safety rules and follow safe job
practices in carrying out their duties. He shall take the necessary steps to
ensure that equipment and facilities are maintained in a safe manner.
4.2.5 Quality Standard:
To assure and be accountable to uphold the Quality Standard throughout the
staff under his control.
4.2.6 To keep continuous communication channels among all staff to implement and
improve EGYPTAIR AIRLINES quality systems and procedure.

MCM
Chapter 1.01
Management System
4.3. Company Organization Chart:

The following is the company organization chart which is established to ensure the
proper performance of stated duties and to show Chain of Reporting and
Responsibility:
Fig:1

MCM
Chapter 1.01
Management System
4.4. Delegation Plan:

4.4.1. Managers may delegate any part of their responsibilities to a subordinate
but in all cases they remain responsible for the achievement of the whole
task.
4.4.2. Managers will fill the HR form (Fr-1300-00-01, Fr-1300-00-02) according to
HR Procedure
4.4.3. During absence of post holders from the work place the following interim
persons shall act in charge as follows:
Title Interim Persons Title
Chief Inspector Audit Manager
Maintenance Director Contract Manager
4.4.4. The Chairman & CEO or the concerned senior person shall inform in writing
all relevant entities about his absence and his interim(s) during such
absence in due time.
4.5. Notification to Authority:

4.5.1 Names and qualifications of the Director of Maintenance and Chief
Inspector shall be notified to the ECAA.
4.5.2 Any change or vacancy in any of the above positions shall be notified
promptly to the ECAA.
4.5.3 Any absence of the above persons for more than 4 weeks shall be
temporary filled by the delegate. Name and credentials of the delegate shall
be introduced to ECAA.

MCM
Chapter 1.01
Management System
5. Forms
HRM Delegation form Fr-1300-00-01 , Fr-1300-00-02

MCM
Chapter 1.01
Management System

MCM
Chapter 1.02
Authorities and
Responsibilities

1. Objective:
To define authorities and responsibilities within the management system for

maintenance operations in order to ensure that the entire organization works as a
system and not as a group of independent or fragmented units.
2. References:
ECAR 121.59, 121.61 and 121.369(b).
3. Responsibility:
3.1. Chairman & CEO.
3.2. Chief Inspector.
3.3. Maintenance Director.
4. Description
4.1. General.
Responsibility within the management system for maintenance operations is
assigned for liaison with regulatory authorities, OEMs and other operationally
relevant external entities.
4.2. Management Personnel:
4.2.1. Position: EGYPTAIR HOLDING Chairman and Accountable Executive

Have the overall responsibilities of the whole EGYPTAIR organization.
Subsidiary Company
4.2.2. Position: EGYPTAIR AIRLINES Chairman & CEO

He is designated by EGYPTAIR HOLDING Chairman and Accountable
Executive.

MCM
Chapter 1.02
Authorities and
Responsibilities
He is the person having corporate authority for ensuring that all continuing
airworthiness activities and related functions can be financed and carried out in
accordance with:
i. Conditions and restrictions of the AOC;

ii. Applicable regulatory requirements;
iii. The stated standards and requirements of the MCM.
He designates a person to act as a maintenance director; who shall be

responsible for the management of all maintenance operations in accordance
with the maintenance policies and a procedure contained in the MCM; and
designates a person to act as a chief inspector; who shall be responsible for the
monitoring and supervision for the continuing airworthiness activities.
4.2.3 Position: General Manager (G.M) Safety, Quality and Standardization

Reports to: EGYPTAIR AIRLINES Chairman & CEO.
For duties and responsibilities of G.M Safety, Quality and Standardization:
i. Refer to SMSM 3.5.3 for Safety Responsibilities.
4.2.4 Position: Chief Inspector

i. Assigned and responsible within the management system for maintenance
operations for liaison with regulatory authorities.
ii. Reports to: EGYPTAIR AIRLINES Chairman & CEO.
iii. Accountability, Duties and Responsibilities of the Chief Inspector:
a. Developing standard operating procedures;
b. Issuing directives and notices to the subcontracted AMOs as required;
c. The supervision of and the production and amendment of the company
MCM;
d. Establishing and amending the Maintenance Program;
e. The supervision and ensuring proper use of approved MEL and the
CDL;
f. The control of Aircraft certification for system and equipment and
instrument requirements
g. The quality control of all maintenance responsibilities performed by
AMOs;

MCM
Chapter 1.02
Authorities and
Responsibilities
h. Responsible of alteration and repair reports
i. The establishing of operator’s Continuing Analysis and Surveillance
System in accordance with ECAR121.373 and EAC 121-6;
j. Controlling the operator’s maintenance records; and
k. Supervision over the maintenance personnel training programs.
l. Performing the internal audit program
m. Reliability program control
n. Audit of AMOs
iv. Qualifications and Prerequisites of the Chief Inspector:
The Chief Inspector shall satisfy the Authority regarding filling the position
of Chief Inspector. As a minimum, the Chief Inspector shall:
a. Hold a suitable engineering degree;
b. Have a large aircraft maintenance operations experience of fifteen years;
c. Hold an aircraft maintenance license;
d. Have at least three years recent experience in a supervisory position in
the performance of maintenance for the types operated by EGYPTAIR
AIRLINES;
e. Have full understanding of the following with respect to the EGYPTAIR
AIRLINES maintenance operations:
- Egyptian Civil Aviation Regulations;
- Operations Specifications;
- Aviation safety standards and safe operating practices;
- Appropriate maintenance inspections and airworthiness
requirement;
- Maintenance Control Manual and related manuals and documents.
v. Direct Subordinates of Chief Inspector:
a. Audit Manager (refer to 4.2.4.1).
b. Quality Control Manager (refer to 4.2.4.2).
c. Training Manager (refer to 4.2.4.3).
d. Records Manager (refer to 4.2.4.4).
4.2.4.1 Position: Audit Section Head

Reports to: Chief Inspector
MCM
Chapter 1.02
Authorities and
Responsibilities
i. Qualifications and Prerequisites of Audit Section Head
a. Knowledge:
1) Have a suitable engineering degree.
2) Have a large aircraft maintenance operations experience of fifteen
years;
3) Hold an aircraft maintenance license;
4) Have at least three years recent experience in a supervisory position
in the performance of maintenance for the types operated by
EGYPTAIR AIRLINES;
5) Have full understanding of the following with respect to the
EGYPTAIR AIRLINES maintenance operations:
- Operations Specifications;
- Appropriate maintenance inspections and airworthiness
requirement;
- Maintenance Control Manual and related manuals and documents.
b. Skills:
1) Computer usage skills.
2) Have a good command of written and spoken English language.
c. Training:
Satisfactorily completed the following courses:
1) Course on MCM including responsibilities and privileges of the quality
auditors.
2) Course on the effect of human factors and human performance
limitations in maintenance.
3) Course on ECAR Part 121 Section L and Part 145 and other related
parts.
4) An Aviation Auditor training course.
d. Experience:
Have an experience in the field of aircraft maintenance for a suitable
period.

MCM
Chapter 1.02
Authorities and
Responsibilities
ii. Duties and Responsibilities of Audit Section Head :
a. Execute the internal Audit Program on EGYPTAIR AIRLINES

maintenance operations and the Audit Program on maintenance
provider(s) and contracted technical handling entities;
b. Perform random checks on service provider's facilities and aircraft as

necessary;
c. Accompany and coordinate with delegations from regulatory agencies

and external audit organizations during their visits;
d. Follow up on audits finding and perform spot checks and ensure the
remedial corrective and preventive actions are appropriate and
implemented;
e. Recommend updates to the company quality manuals.
4.2.4.2 Position: Quality Control Section Head

i. Qualifications and Prerequisites of Quality Control Section Head :
a. Knowledge:
2) Knowledge of products and services in the area of his responsibility
including related methods, sequences, processes and systems.
3) Have an appropriate license.
b. Skills:
c. Training:
1) Course on MCM;
limitations in maintenance;
3) Course on ECAR Part 121 L and Part 145 and the related parts;
d. Experience:

MCM
Chapter 1.02
Authorities and
Responsibilities
Has an experience in the field of large aircraft maintenance for a
suitable period.
ii. Duties and Responsibilities of Quality Control Section Head :
a. Monitor the proper performance of all maintenance operations activities
associated with the release to service of aircraft, engines and
components of EGYPTAIR AIRLINES;
b. Ensure that a sufficient manpower level necessary to accomplish the
Maintenance Program on a timely schedule.
c. Ensure that all work accomplished meets the set standards and the
Regulatory Authority requirements.
d. Ensure that all Company safety precautions are appropriately defined
and followed by staff at all times;
e. Ensure that all housekeeping requirements are appropriately
maintained.
f. Ensure that the personnel are properly trained and qualified to perform
the work assigned in an efficient manner.
g. Ensure that all documents onboard aircraft are current and complete.
h. Ensure that maintenance facilities are adequately equipped as required
to perform the required jobs.
i. Ensure the maintenance of set standards of aircraft cleanliness and
appearance.
4.2.4.3 Position: Training Section Head

i. Qualifications and Prerequisites of Training Section Head :
a. Knowledge:
b. Skills:
MCM
Chapter 1.02
Authorities and
Responsibilities
c. Training:
1) Course on the MCM.
3) Course on ECAR Part 121 L, Part 145and other related parts.
d. Experience
Have an experience in the field of large aircraft maintenance for a
suitable period.
ii. Duties and Responsibilities of Training Section Head
a. Define training requirements;
b. Prepare annual training plan;
c. Maintain training records;
d. Coordinate Training Programs for contracted training;
e. Conduct and supervise in-house training courses;
f. Administer all other training related issues.
4.2.4.4 Position: Records Section Head

i. Qualifications and Prerequisites of Records Section Head
a. Knowledge:
including related methods, processes and systems.
b. Skills:
c. Training:
1) Course on MCM.
MCM
Chapter 1.02
Authorities and
Responsibilities
3) Course on ECAR Part 121 L and Part 145 and the related parts.
d. Experience
period.
ii. Duties and Responsibilities of Records Section Head :
a. Maintain timely records of aircraft hours and cycles flown to ensure that
planned maintenance for airframe, engines and components are
scheduled within approved time limitations;
b. Maintain an accurate and complete system of aircraft technical records
in compliance with applicable standards and authority requirements;
c. Ensure that the maintenance service provider has an accurate system
of aircraft technical records including monitoring of life limited parts
process and records.
4.2.5 Position: Maintenance Director:

Assigned and responsible within the management system for maintenance
operations for liaison with OEMs and other external entities relevant to
maintenance operations.
Reports to: EGYPTAIR AIRLINES Chairman & CEO.
In this respect he shall have financial control within his management area and
shall be given adequate recourses for such activities
i. Accountability, Duties and Responsibilities of the Maintenance Director:
Director of Maintenance is responsible for ensuring that all maintenance
operations are performed in accordance with conditions and restrictions of
the AOC and policies and procedures contained in the MCM. In doing this,
the Director of Maintenance:
a. Is responsible for the airworthiness of the aeroplane and the
serviceability of both operational and emergency equipment by:
1) The accomplishment of preflight inspections;
2) The rectification to an approved standard of any defect and
damage affecting safe operation, taking into account the minimum
equipment list and configuration deviation list if available for the
aero plane type;
MCM
Chapter 1.02
Authorities and
Responsibilities
3) The accomplishment of all maintenance in accordance with the
approved operator’s aero plane maintenance program;
4) The analysis of the effectiveness of the operator’s approved aero
plane maintenance program.
5) The accomplishment of any operational directive, airworthiness
directive and any other continued airworthiness requirement made
mandatory by the ECAA; and
6) The accomplishment of modifications in accordance with an
approved standard and, for non-mandatory modifications the
establishment of an embodiment policy.
b. Ensure that the Certificate of Airworthiness for each aero plane
operated remains valid in respect of:
1) The requirements in (a) above;
2) Any calendar expiry date specified in the Certificate; and
3) Any other maintenance condition specified in the Certif.
a. The requirements specified in (a) above must be performed in
accordance with procedures acceptable to the ECAA.
b. Contract AMOs according to ECAA requirements.
c. Engineering and planning all maintenance.
d. Warehouses management.
c. Defines the safety accountabilities :
authorities and responsibilities of management and non-management
personnel throughout the organization, and specifies:
1) The levels of management with the authority to make decisions
that affect the safety and/or security of aircraft operations.
2) Responsibilities for ensuring operations are conducted in
accordance with applicable regulations and standards of the
Operator.
3) Accountabilities of members of management, irrespective of other
functions, as well as of non-management personnel, with respect
to the safety performance of the organization.

MCM
Chapter 1.02
Authorities and
Responsibilities
d. Ensure That The management of safety risks in maintenance
operations.
ii. Qualifications and Prerequisites of the Maintenance Director:
The Maintenance director shall satisfy the Authority regarding filling the
position of a maintenance director. As a minimum, the Maintenance
Director shall:
a. Hold a suitable engineering degree;
b. Have fifteen years total experience in the field of large aircraft
maintenance;
c. Hold an aircraft maintenance license;
d. Have three years recent experience in a supervisory position in the
performance of maintenance for the types operated by EGYPTAIR
AIRLINES;
e. To the extent of his responsibilities, have a full understanding of the
following with respect to the EGYPTAIR AIRLINES operation:
- The EGYPTAIR AIRLINES Operations Specifications;
- Appropriate maintenance and airworthiness requirement;
- MCM and related Manuals and documents.
iii. Direct Subordinates of Maintenance Director:
a. Contract Manager, (refer to 4.2.5.1).
b. Documentation Manager, (refer to 4.2.5.2).
c. Technical Service and Planning Manager,(refer to 4.2.5.3).
d. Maintenance Manager, (refer to 4.2.5.4).
e. Safety Officer, (refer to 4.2.5.5)
Note: Both Maintenance Director and Chief Inspector are accepted by the ECAA. Any
change or vacancy in the above positions shall be notified promptly to the ECAA.
4.2.5.1 Position: Contract Manager

Reports to: Maintenance Director.
i. Qualifications and Prerequisites of Contract Manager:

MCM
Chapter 1.02
Authorities and
Responsibilities
a. Knowledge:
1) Hold a suitable engineering degree;
2) Have fifteen years total experience in the field of large aircraft
maintenance;
3) Hold an aircraft maintenance license;
4) Have three years recent experience in a supervisory position in the
performance of maintenance for the types operated by EGYPTAIR
AIRLINES;
5) To the extent of his responsibilities, have a full understanding of the
following with respect to the EGYPTAIR AIRLINES operation:
- The EGYPTAIR AIRLINES Operations Specifications;
- Appropriate maintenance and airworthiness requirement;
6) MCM and related Manuals and documents.
b. Skills:
c. Training:
1) Course on MCM.
d. Experience
Has an experience in the field of aircraft maintenance for a suitable
period.
ii. Duties and Responsibilities of Contract Manager:
a. Prepare and administer contracts with the maintenance provider(s).
b. Administer warranty and guarantee programs.

MCM
Chapter 1.02
Authorities and
Responsibilities
c. Determine spares pooling needs.
4.2.5.2 Position: Documentation Manager

Reports to: Maintenance Director
i. Qualifications and Prerequisites of Documentation Manager:
a. Knowledge:
b. Skills:
c. Training:
1) Course on MCM.
d. Experience
Has an experience in the field of aircraft maintenance for a suitable
period.
ii. Duties and Responsibilities of Documentation Manager:
a. Ensure the identification and arrangement for the reception of
required documentation and data from external sources in timely
manner to satisfy operational requirements.
b. Ensure that the Airworthiness Data is current and readily available for
use by maintenance personnel whenever and wherever required for
the performance of maintenance through a preset document supply
and distribution system.
c. Ensure that a list is periodically issued at suitable time intervals and
at times of document changes for all applicable technical data and
documentation to identify the organizational documents, titles and
MCM
Chapter 1.02
Authorities and
Responsibilities
current status of each document as accepted or approved by the
Authority, as applicable.
d. Ensure that processes are in place to ensure the content of
documentation used directly in the conduct or support of maintenance
operations:
1) Is readily identifiable and accessible to maintenance personnel;
2) Contains information that is clear, legible and accurately
represented;
3) Is written in a language understood by maintenance personnel;
4) Is presented in a logical and consistent format that permits ease of
use by maintenance personnel.
4.2.5.3 Position: Technical Service and Planning Manager

Reports to: Maintenance Director.
i. Qualifications and Prerequisites of Technical Service and Planning
Manager:
a. Knowledge:
1) Having a suitable engineering degree.
b. Skills:
2) Having a good command of written and spoken English language.
c. Training
1) Course on MCM including responsibilities and privileges of the quality
auditors.
4) Passed approved type courses on the aircraft operated by EGYPTAIR
AIRLINES.
MCM
Chapter 1.02
Authorities and
Responsibilities
d. Experience:
Have an Engineering experience in the aviation field fourteen years.
Have an experience in the field of aircraft maintenance for a period five
years.
ii. Duties and Responsibilities of Technical Service and Planning Manager:
a. Monitor the issue, approval and implementation of the different
maintenance programs for different aircraft.
b. Follow up on the accomplishment of all applicable AD’s, mandatory
and alert requirements, modifications, service bulletins and
engineering orders.
c. Follow up all engineering documents for contents and accuracy.
d. Follow-up that all changes, modifications and modernization actions
performed on flight equipment shall meet airworthiness criteria and
certification requirements.
e. Follow up that maintenance provider provide correct and current
instructions and approved data, procedures and drawings as required
by which maintenance personnel may perform the required
maintenance.
4.2.5.3.1 Position: Technical Service Section Head:

Reports to: Technical Service and Planning Manager.
i. Qualifications and Prerequisites of Technical Service Section Head :
a. Knowledge:
2) Knowledge of products and services in the area of his
responsibility including related methods, sequences, processes
and systems.
b. Skills:
c. Training:
MCM
Chapter 1.02
Authorities and
Responsibilities
1) Course on MCM including responsibilities and privileges of the
quality auditors.
d. Experience:
Have an Engineering experience in the aviation field for not less
than seven years.
period.
ii. Duties and Responsibilities of Technical Service Section Head:
a. Monitor the issue, approval and implementation of the different

maintenance programs for different aircraft.
b. Ensure on the accomplishment of all applicable AD’s, mandatory

and alert requirements, modifications, service bulletins and
engineering orders.
c. Review all engineering documents for contents and accuracy.
d. Ensure that all changes, modifications and modernization actions

performed on flight equipment shall meet airworthiness criteria and
certification requirements.
e. Ensure that maintenance provider provide correct and current

instructions and approved data, procedures and drawings as
required by which maintenance personnel may perform the required
maintenance.
4.2.5.3.2 Position: Planning Section Head:

Reports to: Technical Service and Planning Manager
i. Qualifications and Prerequisites of Planning Section Head:
a. Knowledge:

MCM
Chapter 1.02
Authorities and
Responsibilities
2) Knowledge of products and services in the area of his
responsibility including related methods, sequences, processes
and systems.
b. Skills:
c. Training:
1) Course on MCM.
4) An appropriate course on aircraft maintenance planning.
d. Experience:
Have an aircraft maintenance experience for 3 years on large
aircraft.
ii. Duties and responsibilities for the Planning Section Head:
a. Ensure maintaining of time records of aircraft hours and cycles flown

to comply with planned maintenance for airframe, engines and
components as per approved maintenance schedule and within
approved time limitations;
b. Monitor Aircraft Maintenance Programs and assure issue of such

programs in applicable documents;
c. Forcast all fleet maintenance checks of each type according to the

approved Customized Maintenance Program;
d. Monitor and review completion of scheduled work packages.
4.2.5.4 Position: Line and Base Maintenance Manager

i. Qualifications and Prerequisites of the Line and Base Maintenance
Manager:

MCM
Chapter 1.02
Authorities and
Responsibilities
a. Knowledge:
including related methods, sequences, processes and systems
b. Skills:
c. Training:
1) Course on MCM.
4) An approved type courses on the aircraft operated by EGYPTAIR
AIRLINES.
d. Experience:
Have an aircraft maintenance experience for 5 years on large aircrafts.
ii. Duties and Responsibilities of the Line and Base Maintenance Manager:
a. Ensure maintenance operations carried out by maintenance provider

are in compliance with the following:
1) ECAA requirements;
2) Standards established by EGYPTAIR AIRLINES in the MCM;
3) Conditions and restrictions of the AOC;
4) Standards established by manufactures.
b. Assure the proper dispatch of aircraft, with regard to:

1) The requirements of ECAA and other applicable operating rules;
2) The conformity with type design;
3) The control of defects;
4) The availability of spare parts.

MCM
Chapter 1.02
Authorities and
Responsibilities
c. Ensure that all housekeeping requirements are appropriately

maintained.
d. Ensure that maintenance provider facilities are adequately equipped as

required to perform the maintenance jobs.
e. Maintain a standard of aircraft cleanliness and appearance.
4.2.5.5 Safety Officer:

i. Qualifications and Prerequisites of Safety Officer:
a. Knowledge:
including related methods, processes and systems.
b. Skills:
c. Training:
1) Course on MCM.
d. Experience
period.
ii. Duties and Responsibilities of Safety Officer:
a. Serves as a focal point for safety related activities, acts as a repository
for safety reports and information, monitoring the implementation and
maintenance of an effective SMS; and provides expertise on safety
management to line managers;
b. Shall advise senior management on safety matters;

MCM
Chapter 1.02
Authorities and
Responsibilities
c. Shall assist Line managers on safety issues; and
d. Shall oversee hazard identification systems.
4.2.6 Position: Non-Management Personnel:

Reports to: Concerned Manager
i. Qualifications and Prerequisites of Non-Management Personnel:
a. Knowledge:
1) Have a suitable education degree.
2) Knowledge of products and services in the area of his activity including
related methods, processes and systems.
3) Have an appropriate license (if applicable )
b. Skills:
2) Have a good command of written and spoken English language if required.
c. Training:
1) Course on MCM.
2) Course on suitable SMS
3) Course on the effect of human factors and human performance limitations in
maintenance.
d. Experience
Have an experience in the field of aircraft maintenance for a suitable period.
ii. Duties and Responsibilities of Non-Management Personnel:

Assist management of maintenance operations with their activities in ensuring
maintenance and engineering tasks of all aircraft is performed in accordance
with the Maintenance Program and is carried out in accordance with policies and
procedures contained in the MCM.
5. Forms:
N/A.

MCM
Chapter 1.02
Authorities and
Responsibilities

MCM
Chapter 1.02
Authorities and
Responsibilities

MCM
Chapter 1.03
Provision of Resources
1.03 Provision of Resources

1. Objective:
To define the resources required for EGYPTAIR AIRLINES maintenance management

and quality monitoring personnel to ensure:
i. Maintenance of all aircraft is performed in accordance with the Maintenance

Program.
ii. All maintenance is carried out in accordance with policies and procedures
contained in the MCM.
2. References:
ECAR 121.369(d) and 121.369(b).
3. Responsibility:
Chairman & CEO
Maintenance Director
4. Description:
4.1 Facility Requirements

EGYPTAIR AIRLINES identifies, provides and maintains the infrastructure
necessary to ensure safe and secure operations including support facilities,
services and equipment. This includes:
4.1.1. Office accommodation at EGYPTAIR AIRLINES Headquarter.
4.1.2. Offices at the maintenance contractor facilities.
4.1.3. All offices shall:

i. be equipped with sufficient communication facilities (telephones, facsimile
machines and online computers).
ii. have adequate lighting and air conditioning;
iii. have low noise level and minimum pollution;
iv. be adequately clean.
MCM
Chapter 1.03
4.1.4. EGYPTAIR AIRLINES provide for facilities, workspace, equipment, personnel

and supporting services, as well as work environment, as necessary to
ensure the implementation of the following maintenance management and
control functions:
i. The initial development of the maintenance schedule;

ii. Scheduling maintenance, elementary work and servicing to be performed
within the time constraints specified in the approved maintenance
schedule;
iii. Scheduling the accomplishment of Airworthiness Directives (ADs);
iv. Operation of an evaluation program to ensure that all required procedures
and, in particular the maintenance schedule, continue to be effective and
in compliance with the applicable regulations;
v. The proper dispatch of aircraft, with regard to:
(a) Control of defects;
(b) Availability of spare parts;
(c) Conformity with the type design;
(d) Requirements of other applicable operating rules.
vi. Liaison with approved maintenance organizations for the performance of
maintenance;
vii. The development and update of the Maintenance Management Manual.
4.2 Manpower Resources:
EGYPTAIR AIRLINES management system for maintenance operations consists
currently of (10)* fully qualified personnel assisted by (14)* subordinates.
This is to ensure maintenance of all aircraft is performed in accordance with the
Maintenance Program and all maintenance is carried out in accordance with
policies and procedures contained in the MCM.
(*): subject to change from time to time according to operational conditions.

MCM
Chapter 1.03
4.3 Any position within EGYPTAIR AIRLINES maintenance operations is subject to

selection criteria to ensure that the selected personnel possess the knowledge,
skills, training and experience appropriate to the relevant position to carry out
required duties and responsibilities According to corporate personnel selection
policy and job description
4.4 To ensure EGYPTAIR AIRLINES organizational stability, all EGYPTAIR

AIRLINES are permanent employees.
4.5 Requirements for sufficient resources are also applicable to the maintenance
contractors for all EGYPTAIR AIRLINES maintenance operations, refer to Chapter
4.01
4.5 Inspection authority of the ECAA:

EGYPTAIR AIRLINES shall allow ECAA or its representative, at any time or
place, to make inspections or tests to determine compliance the Egyptian Civil
Aviation Regulations, operating certificate and operations specifications, or
eligibility to continue to hold certificate.
5. Forms
N/A

MCM
Chapter 1.03

MCM
Chapter 1.04
Communications
1.04 Communications
1. Objective:
Ensure the effective exchange of operational information throughout the
management system for maintenance operations and with all maintenance
contractors that performs maintenance for EGYPTAIR AIRLINES.
2. References:
121.369(d).
3. Responsibility:
4. Description:
EGYPTAIR AIRLINES shall have a communication system that enables and
ensures an effective exchange of operationally relevant information throughout the
management system for maintenance operations and with each maintenance
contractor that performs maintenance for EGYPTAIR AIRLINES.
The communication system facilitate the reporting of operational deficiencies,

hazards or concerns by operational personnel
The communication system consists of:
4.1. Telephones;
4.2. Facsimile machines;
4.3. Online computers;
4.4. Meetings.

MCM
Chapter 1.04
Communications
4.4.1. Daily meetings for daily work load planning.

The objective of this meeting is to discuss the daily work load and
technical delays.
4.4.2. Weekly meetings for technical delays study and evaluation

i. Objective of this meeting is to discuss weekly technical delays,
define the root causes with maintenance contractor and resolve
problems. The meeting also addresses the current status of aircraft
maintenance And schedule activity
4.4.3. Monthly meetings or Reliability Control Board (RCB) meetings

i. Objective of this meeting is to:
1) Monitor on a continuous basis repetitive incidents and defects
occurring in flight or found during maintenance, highlighting
significant and repetitive defects for the purpose of tracking,
correction and follow-up.
2) Monitor on a continuous basis carry forward defects.
3) Analyze unscheduled component removals and shop findings
4) Analyze the performance of aircraft systems for use to evaluate
the maintenance program efficiency .
4.4.4. management review
4.5. Information bulletins which will be distributed to whom it may concern
5. Forms
Form No. 210 Information Bulletin.

MCM
Chapter 1.04
Communications

MCM
Chapter 1.05
Documentation System
1.05 Documentation System
1 Objective:
The management and control of documentation and technical data used directly in the
conduct or support of maintenance operations in order to ensure necessary, accurate
and up-to-date documents are available to those personnel required to use them
whether the operational functions are executed within EGYPTAIR AIRLINES or
outsourced to external service providers.
2 References:
ECAR 39.1, 39.3, 39.5, 91.203, 121.3(c), 121.23, 121.73, 121.75, 121.79, Appendix K,
121.135
3 Responsibility:
3.1 Chief Inspector

3.2 Maintenance Director
4 Description:
4.1. General
EGYPTAIR AIRLINES maintenance documentations, regarding IOSA

classification, are documentation type 3 :
4.1.1 EGYPTAIR AIRLINES originated technical controlled documents:

i. Maintenance Control Manual (MCM)
ii. Station Handbook (SH)
iii. Maintenance Program (MP)
iv. Customized Minimum Equipment List (MEL)
4.1.2 External sources documents:
i. Manufacturers Data; shall include but not limited to the following :

MCM
Chapter 1.05
a. Maintenance Planning Documents (MPD).

b. Aircraft Maintenance Manuals (AMM).
c. Structural Repair Manuals (SRM).
d. Illustrated Parts Catalogues (IPC).
e. Component Maintenance Manuals (CMM).
f. Engine Maintenance Manuals (EMM).
g. Service Bulletins (SB).
h. Aircraft Flight Manual (AFM).
i. Master Minimum Equipment List (MMEL).
j. Service Letters, Field Notes, Maintenance Tips, etc.
k. Other miscellaneous related publications.
ii. Authorities Data; shall include but not limited to the following:
a. Egyptian Civil Aviation Regulations (ECAR).
b. Egyptian Authority Circulars (EAC).
c. Airworthiness Directives (AD's).
4.2. Document control , The primary purpose of document control is to ensure

necessary, accurate and up-to-date documents are available to those personnel
required to use them, it might include:
i. Retention of a master copy
ii. Examination and approval prior to issue;
iii. Review and update, to include an approval process;
iv. Version control (electronic documents);
v. Identification of revision status;
vi. Identification and retention of revisions as history;
vii. Identification and retention of background or source references as history;
viii. Distribution to ensure appropriate availability at points of use;
ix. Checking of documents to verify they remain legible and readily identifiable;
x. As required, identification, update, distribution and retention of documents of external
origin;
xi. As applicable, identification and retention of obsolete documents;
xii. As applicable, disposal of documents

MCM
Chapter 1.05
4.3. Documentation Specifications:
Maintenance Directors monitors AMO management and control system of

documentation and technical data used in the conduct or support of maintenance
operations according to the following criteria:
4.3.1. All Maintenance Documents and/or data shall be reviewed in order to

maintain its currency.
4.3.2. Documents shall be retained for a pre-specified period in order to ensure

access to it for a minimum period as defined by EGYPTAIR AIRLINES.
MP rev and related references (MPD rev, MRB rev) Retention of for a minimum
period not less than the largest interval period of the MP tasks.
4.3.3. Identification and allocation of documentation access/user and modification

rights.
4.3.4. Examination and approval prior to issue of MP(ch 2.01), MEL(ch 2.05) ,
Reliability program (ch 2.06) , MCM( ch 0.08).
4.3.5. Review and update approval process of AFM and W&BM according to C 1.05/
01 AFM/ W&BM:
AMO TPD access A/C manufacturer WEB site
No
Submit a request of approval Check if AFM / W&BM
Yes
of the manual rev. to CI new rev. issued?
CI review and submit a Follow up ECAA

Is the approval
request of approval of the No to issue the
issued?
manual rev to ECAA approval
Yes
Send a copy of the approval to AMO TPD to distribute the rev.

according to distribution list and update A/C manuals onboard
C 1.05 /01 AFM / W&BM approval Process

MCM
Chapter 1.05
4.4. Airworthiness Maintenance Data:
This includes all technical data (i.e. manufacturer's data) used during Aircraft
maintenance. Airworthiness data shall be accepted or approved by the
Authority. Airworthiness data issued by Type Certificate Holder data and
Supplemental Type Certificate Holder are considered as accepted by the
Authority.
4.5. Maintenance contractor documentation and technical data control process :
EGYPTAIR AIRLINES has assigned AMO (EGYPTAIR AIRLINES Maintenance

and Engineering) for the procurement, recording, distribution and revision of the
documentation that is needed to maintain aircraft and aircraft components.
4.5.1. Documentation may be provided by vendors or manufacturers either in hard

copy format or via electronic media or by subscribing through website.
i. Shall monitor manufactures, Type Certificate Holder n, Vendors sites on regular bases
as appropriate to each web site, download changes, revisions, S.Bs, etc documents.
ii. Upload downloaded document on EGME servers.
iii.Acknowledge EGYPTAIR AIRLINES on monthly bases with a list of status of all
documents last revisions.
4.5.2. Whenever dealing with creation, amendment or distribution of any form of

documentation:
i. Access shall be limited to authorized personnel only in order to preclude
unauthorized modification by unauthorized persons.
ii. Identification of the version, effective date, title and, if applicable, sub-titles of
relevant documents and/or data shall be appropriately identified.
iii. The documents and/or data shall be distributed and/or disseminated in a way
that ensures all users can easily access and use on or before the effective
date:
a. Throughout appropriate areas of the organization;
b. To external service providers that conduct outsourced operational
functions.
MCM
Chapter 1.05
4.5.3. Documentation and/or data that is considered to be reproduced and/or obsolete

shall be appropriately defined.
4.5.4. Provision for a scheduled back up by copying and archiving relevant

documents and/or data, to include validation of the documents or data being
backed up.
4.5.5. Lists of valid documentation are kept to enable the user to check the revision
status of the documents he is using.
4.6. Distribution shall be carried out through a specified distribution process.
4.6.1. Technical documents will be registered, centrally distributed and revision controlled,
allowed for general access to the technical staff or distributed through a
predetermined distribution list.
4.6.2. Each document or data distribution shall define the specific media type(s) designated
for presentation or display of the controlled version of relevant documents and/or
data.
4.6.3. A distribution list of EGYPTAIR AIRLINES originated technical data is established in
each document
4.6.4. The administration of the distribution list (includes addition and cancellation of users
as well as the correction of user document relation) is the task of each DTP and is
centrally controlled by TPD with engineering consultation or Chief Inspector for TPD
revising.
4.6.5. Administration of Distribution List:
i. TPD carries out the administration of distribution list to ensure document

distribution and document revision ;
ii. Revisions will be delivered with an acknowledgement receipt.
4.7. EGYPTAIR AIRLINES Documentation follow up procedure:

MCM
Chapter 1.05
Monthly access manufacture's website
Down load
manufacture's latest
list of issued
Documents
Send form 120 to
Is AMO AMO TPD late
Yes monthly documents status No arrival of monthly
list received? documentation list/
List not up to date
Are
both manufacture's
No
list and AMO lists identical
D/P 01?
Ckeck Is Send immediately form 120

Yes documentation server up NO To AMO TPD to update
to date D/P02? documentation server
Yes
End
C. 1.05/02 Documentation Control Process
4.8. Quality Documents:
4.8.1. The following documents constitute Organization Quality Documents and shall
be duly published, amended and distributed:
i. Maintenance Control Manual,
ii. Egyptian Civil Aviation Regulation,
iii. Maintenance Organization Exposition for AMO as a main maintenance
provider,
iv. Stations Handbook.

MCM
Chapter 1.05
4.8.2. Quality Documents that are related to the implementation of the Maintenance
Control Manual and issued by the maintenance provider (AMO) shall in no way
contradict with the Maintenance Control Manual. If exists any difference, the
Maintenance Control Manual shall prevail.
4.9. Documents On-board Aircraft:

The following documents should be presented on-board the aircraft in the correct
condition, and validity:
4.9.1. For A/C equipped with EFB
i. Registration certificate, issued by ECAA, original copy;
ii. An appropriate and current Airworthiness certificate;
Note: master copy, for aircraft undergoing a flight test after maintenance,
airworthiness certificate may be replaced by a special flight permit approved by
ECAA;
iii. Noise certificate, issued by ECAA, original copy;

iv. A true copy of the Air Operator certificate, issued by ECAA;
v. Certificate of radio station, issued by Egyptian telecommunication authority;
vi. Insurance certificate, issued by an appropriate insurance company, a
photocopy;
vii. Permission of aircraft to fly or land in the Egyptian territories issued by
ECAA, master copy.
viii. Copy of Minimum equipment list;
ix. Aircraft last approved weighing report.
4.9.2. For A/C not equipped with EFB

i. Registration certificate, issued by ECAA, original copy;
ii. An appropriate and current Airworthiness certificate;
Note: master copy, for aircraft undergoing a flight test after maintenance,
airworthiness certificate may be replaced by a special flight permit
approved by the Authority;
iii. Noise certificate, issued by ECAA, original copy;
iv. A true copy of the Air Operator certificate, issued by ECAA;
v. Certificate of radio station, issued by Egyptian telecommunication authority;
MCM
Chapter 1.05
vi. Insurance certificate, issued by an appropriate insurance company, a

photocopy;
vii. Permission of aircraft to fly or land in the Egyptian territories issued by
ECAA, master copy.
viii. Original Copy of the approved aircraft flight manual;
ix. The company related manuals;
x. Copy of the Operations Specifications.
xi. Aircraft operation manual, or flight crew operations manual, as applicable;
xii. Copy of aircraft airworthiness Data;
xiii. Copy of Minimum equipment list;
xiv. The CDL;
xv. Weight and Balance Manual including aircraft last approved weighing
report.
4.9.3. Additional information and forms

i. Aircraft Technical Log including last executed letter check, line maintenance
checks, and certificate of release to service;
ii. ETOPS/EDTO Manual for ETOPS/EDTO aircraft;
iii. Deferred defect Log;
iv. Cabin log and deferred cabin item log;
v. Passenger information and emergencies briefing cards at the back of each
seat.
4.10. Air Operator Certificate (AOC)
4.10.1. The AOC authorizes EGYPTAIR AIRLINES to conduct commercial air

transport operations in accordance with the Operations specifications
authorizations, limitations, and procedures for technical and operational
activities.
4.10.2. The Operations Specifications that are issued with the AOC are a part of
that certificate.
i. The AOC shall contain the following: Unique AOC number, as issued by
the State of the Operator;

MCM
Chapter 1.05
ii. Date after which the AOC ceases being valid (dd-mm-yyyy);
iii. Registered name and trading name, if different;
iv. The contact details include the telephone and fax numbers, including the
country code, and the e-mail address at which operational management
can be contacted without undue delay for issues related to flight
operations, airworthiness, flight and cabin crew competency, dangerous
goods and other matters as appropriate;
v. Principal place of business address; telephone and fax details, including
the country code. E-mail to be provided if available;
vi. The controlled document, carried on board, in which the contact details
are listed, with the appropriate paragraph or page reference;
vii. Reference to the appropriate Egyptian Civil Aviation Regulations
(ECARs);
viii. Issuance date of the AOC (dd-mm-yyyy);
4.10.3. Title, name and signature of the ECAA representative. In addition, an

official stamp applied on the AOC.
4.10.4. In no way shall any part of the MCM be contradicting with the EGYPTAIR
AIRLINES Operations Specifications.
4.10.5. Availability of certificate and Operations Specifications

i. EGYPTAIR AIRLINES shall make operating certificate and Operations
Specifications available for inspections at principal operations office;
ii. EGYPTAIR AIRLINES shall have on board of each aircraft a certified true
copy of operating certificate and Operations Specifications.
4.10.6. Validity of AOC

Unless being surrendered or revoked by the Authority, The AOC remains
valid as long as it is renewed yearly and EGYPTAIR AIRLINES remains in
compliance with the regulatory requirements, the Authority representatives
are allowed to carry out the necessary review for the organization, and all
Authority findings, as requested, are appropriately carried out.

MCM
Chapter 1.05
4.10.7. If ECAA suspends or revokes the AOC, the certificate shall be returned to
the ECAA, immediately
4.10.8. Limitations of the AOC:
The Air Operator Certificate shall be read in conjunction with and be

bounded by the limitations in the Operations Specifications.
4.11. Operations Specifications
4.11.1 Chief Inspector is responsibil for preparing and applying for Operations
Specifications technical amendments approval
4.11.2 Operations Specifications shall be issued for each aircraft model
4.11.3 For each aircraft model in EGYPTAIR AIRLINES fleet, identified by aircraft
make, model and series, the following list of authorizations, conditions and
limitations shall be included: ECAA contact details, operator name and
AOC number, date of issue and signature of the ECAA representative,
aircraft model, types and area of operations, special limitations and
authorizations.
4.11.4 The Operations Specifications shall contain the following :

i. Telephone and fax contact details of ECAA, including the country code
and e-mail address;
ii. AOC number;
iii. EGYPTAIR AIRLINES registered name and the trading name;
iv. Issue date of the operations specifications (dd-mm-yyyy) and signature of
the ECAA representative;
v. Aircraft make, model and series, or master series, if a series has been
designated (e.g. Boeing- 737-866 or Boeing-777-266 or EMB 170);
vi. Other type of transportation to be specified, if any (e.g. emergency
medical service);
vii. Listing of geographical area(s) of authorized operation (by geographical
coordinates or specific routes, flight information region or national or
regional boundaries);

MCM
Chapter 1.05
viii. Listing of applicable special limitations (e.g. VFR only, Day only, etc.);
ix. List of the most permissive criteria for each approval or the approval type
(with appropriate criteria);
x. Applicable precision approach category. One line is used per listed
approach category;
xi. Not Applicable (N/A) box, if any;
xii. Extended Diversion Time Operations (ETOPS/EDTO) currently applicable
to twin-engine aircraft;
xiii. Performance-based Navigation (PBN) specifications authorization (e.g.
RNAV 10, RNAV 1, RNP 4), with appropriate limitations or conditions
listed in the “Specific Approvals” and/or “Remarks” columns; and
regulatory basis for operational approval associated (e.g. GNSS,
DME/IRU …);
xiv. Name of the person/organization, responsible for ensuring that the
continuing airworthiness of the aircraft is maintained and that the
regulation which requires the work is within the AOC scope or a specific
approval is granted;
xv. Other authorizations or data can be entered (e.g. MNPS, approved
navigation performance, etc.).
4.11.5 Amendments to the Operations Specifications

i. In case of a required amendment, EGYPTAIR AIRLINES submits to
ECAA , in writing, necessary information, views and documents regarding
the proposed amendment, in due time, for approval and issue on
respective form;
ii. If ECAA finds that an amendment is an emergency requiring immediate
action for the sake of aviation safety, this amendment shall be applied
promptly;
iii. Copy of the Operations Specifications will be kept at the Chief Inspector
office;
iv. EGYPTAIR AIRLINES is responsible to keep its copy to the latest
revision.

MCM
Chapter 1.05
4.12. Aircraft Certificates

Before proceeding for requiring the issuance of any aircraft certificate from the
Authority the aircraft type certificate shall be either validated or accepted by the
Authority.
For an aircraft type that is to be used within Arab Republic of Egypt for the first
time, type and supplmental type certificate data sheets shall be forwarded to the
Authority for validation or acceptance.
4.12.1. Certificate of Registration:

i. EGYPTAIR AIRLINES shall make a certificate of registration for each
aircraft according to the Authority requirements.
ii. An application containing the necessary information for the issue
Certificate of Registration
iii. Follow up on the certificate issue and compliance with regulatory
requirements is the Chief Inspector responsibility
iv. Any fees required by the Authority will be handled by the Chief Inspector
Office.
v. The master copy of the aircraft registration certificate shall be retained on-
board the specific aircraft.
vi. A copy of the certificate is to be retained within aircraft records.
vii. The application for registration certificate issue shall be forwarded to the
Authority via the Chief Inspector. A copy of the type certification data
sheet is to be attached to the application if the aircraft type has not for
previously entered in the Egyptian registry.
viii. The following documents are to be attached to the application for
Certificate of Registration issue:
a. A copy of A/C purchase contract;
b. A copy of the insurance certificate;
c. A copy of A/C weight and balance report;
d. A copy of certificate of origin;
e. A copy of foreign Noise certificate;
f. A copy of Export license;

MCM
Chapter 1.05
Note: Certificate of registration is not renewable.
4.12.2. Airworthiness Certificate:

i. An aircraft shall not fly if the certificate of airworthiness expiration date is
invalid; or
a. The continuing airworthiness of the aircraft or any component fitted to it
does not meet the regulatory requirements, or;
b. The aircraft does not remain in conformity with the approved type design;
or
c. The aircraft has been operated beyond the limitations of its approved
flight manual or the airworthiness certificate without appropriate action
being taken; or
d. The aircraft has been involved in an accident or incident that affects the
airworthiness of the aircraft, without subsequent appropriate action to
restore airworthiness; or
e. A major modification or major repair has not been appropriately
approved.
ii. Issue of Airworthiness Certificate:
To issue an airworthiness certificate for an aircraft the following documents
are required
a. Export C of A or valid C of A for used aircraft;
b. Approved flight manual;
c. Current weight and balance report;
d. Aircraft minimum equipment list;
e. Cabin configuration;
f. Maintenance program data;
g. Manufacturer’s manuals;
h. Last magnetic compass swing;
i. Radio station license;
j. Status of aircraft configuration;
k. List of deviations from approved specifications;
l. List of safety equipment; and
m. Noise certificate.
MCM
Chapter 1.05
Note: For used aircraft and in addition to the above items, the following
records should be provided:
a. Last major check carried out.
b. Last check carried out.
c. List of incidents and accidents.
d. Major repairs carried out.
e. List and status of aircraft, routable and life-limited parts.
f. Reports of flight tests carried out (if applicable).
iii. Renewal of Airworthiness Certificate:
a. Apply to the Authority for renewal of an existing certificate of
Airworthiness on respective form one month before expiry date.
b. Attach relevant documents justifying that all requirements are satisfied.
c. Carry out an Airworthiness review/inspection on the aircraft.
d. Allow the Authority to carry out an Airworthiness review/inspection on the
aircraft.
e. Have all maintenance, as requested, carried out.
f. Unless limited by the Authority, the certificate of Airworthiness is valid for
one year.
g. To renew an Airworthiness certificate for an aircraft, the following
documents are required.
h. Performed maintenance checks during the last year.
i. Last major check carried out.
j. List of incidents and accidents during the last year.
k. Major repairs carried out during the last year.
l. AD compliance status.
m. Status of life-limited parts.
n. Reports of flight tests carried out (if applicable).
o. Any fees required by the Authority will be handled by the Chief Inspector
Office.
p. After issuing or, renewal, the master copy of certificate of Airworthiness, it
will be kept on board the concerned aircraft and a copy will be filed in the
aircraft file at the Records Section.
MCM
Chapter 1.05
q. If a repair or an alteration results in a change in the aircraft operating

limitations or flight data contained in the approved flight manual, those
operating limitations or flight data shall be appropriately approved.
4.12.3. Insurance Certificate:

i. EGYPTAIR AIRLINES shall make a fleet certificate of insurance on all its
aircraft. Certificate shall contain necessary aircraft data.
ii. Follow up on the renewal/extension/re-issue and compliance with
regulatory requirements is the Chief Inspector responsibility.
iii. A copy of the aircraft insurance certificate will be retained on-board each
aircraft.
iv. The certificate is renewed annually.
4.12.4. Radio License:

i. EGYPTAIR AIRLINES shall make for each aircraft a radio certificate.
Certificate shall contain necessary aircraft and aircraft radio equipment
data.
ii. Follow up on the renewal/modification/re-issue and compliance with
iii. The master copy of the aircraft radio certificate will be retained on-board
the specific aircraft.
iv. The Certificate contains technical details about authorized on-board radio
equipment, output powers and frequencies.
v. A copy of the certificate is to be retained within aircraft records.
vi. The certificate is renewed annually.
4.12.5. Noise Certificate:

i. EGYPTAIR AIRLINES shall make for each aircraft a Noise certificate.
Noise Certificate shall contain necessary aircraft data regarding aircraft
noise and weights with regard to ICAO Annex 16.
ii. Follow up on the certificate issue or modification and compliance with

MCM
Chapter 1.05
iii. The master copy of the aircraft noise certificate will be retained on-board
the specific aircraft.
iv. A copy of the certificate is to be retained within aircraft records.
v. Noise certificate is not renewable.
4.12.6. Permission for Aircraft to Fly or land in Egyptian Territories:

i. EGYPTAIR AIRLINES shall make for each aircraft a certificate authorizing
the aircraft to fly or land within the Egyptian territories;
ii. An application containing the necessary information for the issue or
renewal of Permission for aircraft to fly within or land in Egyptian
territories;
iii. Form shall be submitted to the Authority at least one month before date set
for start of operations for new issues and fifteen days before expiry date
for renewal;
iv. Any fees required by the Authority shall be handled by the Chief Inspector
Office;
v. Follow up on the certificate issue or renewal and compliance with
regulatory requirements is the Chief Inspector responsibility;
vi. Certificate is renewed yearly;
vii. The master copy of this certificate will be retained on-board the specific
aircraft;
viii. A copy of the certificate is to be retained within aircraft records.
5 Forms:
- Form 120 Service Complain.
- Form D/P 01 Documents Updating Periodic Check.
- Form D/P 02 Document’s server updating and Documents Distribution Monthly

Periodic Check.

MCM
Chapter 1.05

MCM
Chapter 1.07
Outsourcing and Product
Control
1. Objective:
1.1. To set policy for subcontracting continuing airworthiness requirements to a
selected approved maintenance organization in accordance with EGYPTAIR
AIRLINES selection criteria.
1.2. To assure that component installed on Aircraft is obtained from approved or

accepted suppliers.
1.3. To set monitoring and control processes for maintenance contract.
1.4. To ensure that the selected maintenance contractor that performs

maintenance:
1.4.1 Complies with applicable regulations and requirements.
1.4.2 Has procedures that are acceptable to ECAA.
1.4.3 Performs all maintenance in accordance with the set requirements of

EGYPTAIR AIRLINES.
2. References:
2.1. ECAR 43.17 and ECAR 121.367 and 121.369.
3. Responsibility:
3. 1. Maintenance Director for contract execution and implementation.
3. 2. Chief Inspector for requirements review and activity audit.
4. Description:
4. 1. Contracted Maintenance Activities:
4.1.1 A maintenance agreement shall be executed between EGYPTAIR

AIRLINES and the selected maintenance contractor to perform the
maintenance functions for EGYPTAIR AIRLINES Aircraft, refer to Ch. 4.02
4.1.2 Aircraft shall be maintained according to a continuous airworthiness

maintenance program, refer to Ch. 2.01.

MCM
Chapter 1.07
Control
4.1.3 All tasks defined in the maintenance agreement with the maintenance
contractor shall be completed in accordance with the maintenance
agreement and within the required time constraints.
4.1.4 Maintenance contractor shall have detailed information with respect to all
locations where aircraft maintenance is to be performed (ref. to Ch.6.04
Line stations locations).
4.1.5 Maintenance contractor shall maintain a listing of subcontractors of

maintenance services and products which include:
i) Organizations that are currently approved to perform maintenance on
the EGYPTAIR AIRLINES Aircraft, engines, components and/or parts;
ii) Vendors that are currently approved to supply parts, components and
other materials for use in maintenance of the Aircraft.
4.1.6 Maintenance Director shall monitor maintenance activities to ensure that

the maintenance contractor:
i. complies with ECAA regulations;
ii. complies with all safety and quality requirements;
iii. has procedures that are acceptable to ECAA;
iv. performs all maintenance services according to EGYPTAIR AIRLINES
requirements.
This is carried out by assigning representative(s) during carrying out
maintenance on Aircraft.
4. 2. Contracted Continuous Airworthiness Management Services:
4.2.1. The Contractor will perform the Continuous Airworthiness Management

activities for EGYPTAIR AIRLINES. The Continuous Airworthiness
Management activities include:
i. Aircraft Technical Log handling.
ii. MEL application.
iii. Maintenance Program development, amendment and approval.
iv. Records retention;
v. Accomplishment and control of Airworthiness Directives;
vi. Analysis of the effectiveness of the Maintenance Program;
MCM
Chapter 1.07
Control
vii. Implementation of non-mandatory modification embodiment policy;
viii. Major modifications standards;
ix. Defects reports;
x. Engineering studies;
xi. Reliability Program;
xii. Monitoring of Continuing Airworthiness Management Activities;
xiii. Monitoring that all maintenance is carried out by an appropriately
approved maintenance providers;
xiv. Monitoring that all contracted maintenance is carried out in accordance
with the Contract, including subcontractors used by the maintenance
contractor;
xv. Maintenance subcontractor selection procedure;
xvi. Quality audits of Aircraft.
4.2.2. The maintenance contractor shall have, for the use and guidance of its
relevant maintenance personnel, an appropriate manual addressing the
above items in 4.2.1.
4.3 Material Purchasing

Maintenance Director shall ensure that maintenance contractor has a
purchasing program that ensure:
4.3.1 Aircraft parts and materials are only obtained from approved sources;
4.3.2 Certification requirements are specified (refer to Ch. 2.04 Table 1);
4.3.3 There exists traceability to an approved supplier for used or surplus parts;
4.3.4 a statement of conformity or certification test results exists for hardware

and raw materials, such as extrusions, sheet or bar stock;
4.3.5 Inventory storage of consumable material is managed to ensure traceability

of batch control.
4.4 Selection of Material Suppliers:

Maintenance Director shall ensure that the potential material suppliers are
selected as follows:
MCM
Chapter 1.07
Control
4.4.1. Class (A): Original Equipment Manufacturer (OEM).
4.4.2. Class (B): Suppliers referred to in OEM technical documents or approved

by OEM.
4.4.3. Class (C): Accepted airlines or approved or accepted repair stations.
4.4.4. The selection will be limited only if the national airworthiness' authority
governing the airlines, repair stations and maintenance workshop are of a
level is acceptable to ECAA.
4.4.5. Class (D): Surplus parts dealers; limited only if the surplus parts dealer
provides only appropriately certificated new parts which have been
manufactured by the OEM or by a manufacturer approved by the OEM.
4.5 Authorization Grant to Use Supplier
4.5.1. Class A and Class B Suppliers are considered as an accepted supplier.
4.5.2. The maintenance contractor QA Director shall evaluate the Class C and D
suppliers using Supplier’s questionnaire.
4.5.3. For Class C Suppliers; by reviewing the received questionnaire from a

Class C Supplier, maintenance contractor QA Director may determine if the
Supplier is satisfactory or he needs an audit.
4.5.4. For Class D potential suppliers, evaluation will be made based on

Supplier’s pre-audit quality questionnaire and / or Quality audit performed
for the supplier. If the evaluation is accepted, authorization to use the

supplier will be granted.
4.5.5. The list of approved suppliers will be amended accordingly.

4.6 Monitoring of Supplier Performance:
Suppliers will be continuously monitored through nonconformities and
discrepancies collected during operation.
4.7 Treatment of Suspected Unapproved Parts “Bogus Parts”

4.7.1. Definition: Suspected Unapproved Part / Bogus Part is an aircraft
component that was not manufactured or not maintained or not released in

MCM
Chapter 1.07
Control
accordance with approved procedures or that does not conform to an
approved type design or standards.
4.7.2. Parts that are suspected to be unapproved shall be quarantined until being
definitively clarified.
4.7.3. Handling of Incoming Notifications and Information on Suspected
Unapproved Parts all external and internal received notifications and
information on suspected unapproved parts received must be passed to
the maintenance contractor QA Director.
4.7.4. The maintenance contractor QA Director shall take necessary
investigations and corrective actions if EGYPTAIR AIRLINES Aircraft or
components are affected.
4.7.5. QA Director shall inform ECAA about any received or discovered
suspected unapproved part.
4.8 Purchasing Documentation and Recording:

The maintenance contractor shall take necessary actions to keep a complete
record system relating to purchasing, approved and quarantined suppliers and
material.
4.9 Training of Maintenance Service Providers:

Whenever required, EGYPTAIR AIRLINES shall provide the required training
on its processes and procedures including documentation, certification,
recording requirements and other relevant paper work to different service
providers. EGYPTAIR AIRLINES allows such service providers to cascade the
training to concerned personnel. The maintenance service providers MCM
Training process is carried out according to following process chart:

MCM
Chapter 1.07
Control
C.1.07/01 Maintenance Service Providers MCM Training Process
EGYPTAIR AIRLINES authorizes its maintenance contractor to provide such

training to other service providers as needed.
This activity is assured by carrying out the necessary surveillance and auditing.
5. Forms
Form No. 120 Contracted Services Complaint.
Form No. 004 Maintenance Report.

MCM
Chapter 1.08
Qualifications and Training
1. Objective:
To set training policy for EGYPTAIR AIRLINES maintenance operations staff. This
ensures that each person is fully informed about procedures, techniques and
equipment in use and is competent to perform his duties.
2. References:
ECAR 121.380
3. Responsibility
Function is subcontracted under the responsibility of the Chief Inspector.
4. Description:
4. 1 Maintenance management training:
4.1.1 The Chief Inspector shall ensure that all personnel have training on MCM
according to a set training plan.
4.1.2 Training Manager shall prepare annual training plan, Form T1 which will be
approved by Chief inspector.
4.1.3 Chief Inspector shall ensure that appropriate training is made for auditors.
4.1.4 All training will be documented and recorded.
4.1.5 Technical training shall be done at or through EGYPTAIR AIRLINES Training

Centre.
4.1.6 Training files shall be updated and kept by training manager.
4.1.7 Training files shall be retain for a period of two years after the concerned
employee leaves EGYPTAIR AIRLINES.
4. 2 Training Program:
4.2.1 Technical Training shall be carried out at approved training centers according
to approved training courses, and records shall reflect details of such training.

MCM
Chapter 1.08
4.2.2 The approved training program shall include training on knowledge and skills
related to human factors and human performance limitations including co-
ordination with other maintenance personnel and flight crew.
4.2.3 The program for continuation training shall list names of all certifying
personnel, when training will take place, the elements of such training and an
indication it was carried out on time as planned. Such information will be
subsequently transferred to the certifying personnel record.
4.2.4 Interval for carrying out a continuation training shall not exceed 24 months.
4.2.5 Appropriate training shall also be made for engineering, training and planning
staff
4.2.6 Appropriate training and qualification program shall be made for auditors.
4. 3 Training Records:
4.3.1. Training record system shall include training and qualification requirements for
personnel. The system shall ensure:
i. Identification;
ii. Legibility;
iii. Maintenance;
iv. Retention and retrieval;
v. Protection and security;
vi. Disposition (disposal/transfer.
4.3.2. Technical Director shall keep records of the initial, continuation and specific
training, qualifications awarded and current status for all technical personnel.
4.3.3. Training records shall contain the following information:

i. Name (full name);
ii. Employee code;
iii. Date of birth;
iv. Basic training;
v. Initial, specific & continuation training;
vi. Human factors Initial & continuation training ;
vii. Audit Initial & continuation training;
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Chapter 1.08
viii. SMS Initial & continuation training;

ix. Any other training.
4.3.4. The records shall be kept to assure data protection requirements.
4.3.5. Process of creation, updating, control and retention of a record is the

responsibility of Technical Director
4.3.6. Data Protection

Technical Director is responsible for taking appropriate measures for secure
handling and storage of records in such a manner that:
i. Persons authorized to access the system shall be maintained to the
minimum to ensure that records cannot be altered in an unauthorized
manner.
ii. Confidential records shall be secured and protected against unauthorized
access;
iii. Lost records shall be reconstructed and identified, using known records
standards;
vii. Electronic or the hard copy files shall use the employee code (or
authorization number). . These files shall be updated as long as the
employee is working with EGYPTAIR AIRLINES.
5. Forms:
Form No: T01.

MCM
Chapter 1.08

MCM
Chapter 1.09
Concession Control and
Deviation from Organization
Procedures
1.09 Concession Control and Deviation

From Organization Procedures
1. Objective:
To set the policy for applying for waivers and deviations from set procedures
regarding maintenance operations when there exists an unavoidable need for such.
2. References:
ECAR 91 903,905 and ECAR 121.58
3. Responsibility:
Chief Inspector for processing with Authority
4. Description:
4.1 If need calls for a deviation from a set requirement and such requirement relates
to an approved document or Airworthiness Data, the person-in-charge shall
apply for such deviation using Form No. 205 to the Chief Inspector. The
deviation shall be justified and necessary documents attached. Chief Inspector
shall study the required deviation. A “No Technical Objection” may be needed
from the relevant type certificate holder. Chief Inspector shall proceed to obtain
Authority approval on requested deviation(s).
4.2 It is not allowed to implement any deviation before such approval is granted.
4.3 Records regarding all granted deviations shall be appropriately filed and kept
within the Aircraft Records. A copy will be maintained at the Chief Inspector
office.
4.4 Deviation records shall contain the following data:

i. Name of applicant;
ii. A deviation number; such number shall be put sequentially;
iii. Description so as to the area of application of deviation; aircraft, aircraft

component or document and duration, if any;
iv. Date;

MCM
Chapter 1.09
Concession Control and
Deviation from Organization
Procedures
v. Deviation details;
vi. Engineering comments;
vii. Used references;
viii. Classification, so as to major or minor.
5. Forms:
5.1. Deviation / Waiver Request Form No. 205.

MCM
Chapter 1.10
Quality Assurance Program
1.10 Quality Assurance Program
1. Objective:
To describe how the quality monitoring functions are carried out.
2. References:
ECAR 121.365 and 121.370.
3. Responsibility:
3.1. Chairman & CEO.
4. Description:
4.1. General:
Quality assurance program ensures a scope of auditing that encompasses all
areas and functions of the organization that impact maintenance operations
quality. The Program ensures that EGYPTAIR AIRLINES:
i. Complies with ECAA regulations, standards, and MCM requirements;
ii. Satisfies maintenance operation’s needs;
iii. Identifies undesirable conditions and areas requiring improvement;
iv. Identifies hazards in maintenance operations.
4.1.1 The Program also monitors the maintenance contractor, subcontractors

and organizations providing services or products to EGYPTAIR
AIRLINES; and ensures that all contracted maintenance services are
carried out in accordance with the following:
i. The contract,
ii. ECAA regulations and standards;
iii. Effective procedures that are acceptable to the ECAA;
iv. MCM requirements.
4.1.2 The Program is not based on a system of end product inspection, but
upon periodic verifications of all aspects of the systems and practices
used for the control of maintenance to ensure compliance with regulations
and with approved procedures.

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Chapter 1.10
4.1.3 The Program provides an unbiased picture of the AMO performance to

verify that activities comply with the MCM and to confirm that the systems
and procedures described in the AMO MOE remain effective and
achieving the requirements.
4.1.4 The flexibility of the Program shall be maintained and it shall adapt itself
continuously to all current ECAA rules.
4.1.5 All functions related to the Program shall be performed by qualified

employed auditors with sufficient skills to uncover concealed problems,
carefully define them, and give some indications to their causes.
4.1.6 The Program consists of:

i. Internal auditing of EGYPTAIR AIRLINES maintenance operations
departments and.
ii. AMO auditing.
4.1.7 The Program includes:

i. Planning and preparation, including audit plan and checklist
development;
ii. Audit initiation, including scope and objectives;
iii. Observation and gathering evidences;
iv. Analysis of findings and actions;
v. Reporting and audit summary;
vi. Follow-up and close out.
4.1.8 The Program shall be reviewed by the Chief Inspector at least once yearly
or otherwise at shorter periods whenever the need calls for. Program shall
be amended accordingly. Any changes in the MCM or the organization
procedures shall be reflected in the Program
4.1.9 EGYPTAIR AIRLINES shall address findings that result from audits of
maintenance operations functions in order to:
i. Determine the root cause(s) of findings;
ii. Develop corrective and preventive actions as appropriate;
iii. Implement such corrective and preventive actions in timely manner in
appropriate areas of maintenance operations;

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iv. Evaluate implemented corrective and preventive actions to determine

its effectiveness.
v. Necessary re-audits may be made to assure fulfillment of the above.
4.1.10 Certain audit findings might fall under the category of hazards to
operations. Such hazard(s) shall be subjected to risk assessment and a
mitigation process shall be taken into consideration in the development of
the corrective action.
4.1.11 To ensure effective compliance with the maintenance activities, the

following elements shall be covered:
i. Product sampling: 25% of each aircraft type with at least one aircraft
shall be inspected while maintenance work is undergone.
ii. Defect sampling: a monitoring of a defect rectification is to be done at
least once weekly.
iii. Concession sampling e.g.: how many escalations of scheduled
maintenance are done.
iv. On-time maintenance sampling: monitoring of maintenance intervals for
aircraft and components. This is done through auditing of maintenance
records
v. Sampling reports of un-airworthy conditions and maintenance errors: all
un-airworthy conditions and maintenance errors are revised by C.I.
4.1.12 A quality audit on all aspects of the AMO's shall be made to assure its
ability to carry out all maintenance to the required standards. This
includes:
i. Product sampling, an objective overview of the complete maintenance
related activities. Product sampling assures that the requirements for
certifying personnel are satisfied and that all required maintenance is
properly carried out before the issue of the certificate of release to
service.
ii. A percentage of random audits is carried out on a sample basis during
carrying out maintenance. Random audits shall include audits for
activities performed during night.

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Chapter 1.10
iii. A Quality feedback system that ensures that all findings resulting from
quality audits are properly investigated and corrected in a timely
manner.
iv. Independent quality audit reports are sent to relevant department(s) for
rectification action proposing target rectification dates.
v. Rectification dates are to be agreed with the auditee and included in the
audit report.
vi. The auditee shall rectify findings within the agreed dates and inform the
quality department of the completion of such rectifications.

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Chapter 1.10
C. 1.10/01Quality Audit Process Chart:

MCM
Chapter 1.10
4.1.13 The Accountable Manager of the AMO shall be kept informed of the safety
issues and the extent of compliance with set requirements.
4.1.14 A Quality Management Review meeting shall be made at least once per
year, headed by the Chairman and attended by concerned managers for
evaluation. Input to the management review process would typically
include:
a. Results of audits; findings and investigations;
b. Incidents reports;
c. Changes in regulatory policy and legislation;
d. Status of corrective and preventive actions;
e. Follow-up actions from previous management reviews;
f. Recommendations for improvement;
g. Violations.
4.1.15 Output from the management review process would typically include
decisions and actions related to:
a. Improvement of processes;
b. Safety requirements;
c. Resources needs.
4.1.16 All records pertaining to the quality audit and the feedback system shall be
retained for two years after the date of closure of the relevant finding, or
for such other periods as to support changes to the audit time periods,
whichever is longer.
4.1.17 The auditor shall be able to furnish enough detailed facts on which a
course of corrective actions can rely.
4.2. Internal Auditing Process:
4.2.1. The maintenance management system shall identify, provide and maintain
the infrastructure necessary to produce safe and secure operations. Such
infrastructure includes support facilities, services and equipment
appropriate for the area, such as:
i. Buildings, workspaces and associated utilities;
ii. Facilities;

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iii. Support services, including transportation and communications.
4.2.2. The management system shall ensure a work environment that has a
positive influence on motivation, satisfaction and performance of
personnel in order to maximize safe and secure operations. A suitable
work environment satisfies human and physical factors shall consider:
i. Safety rules and guidance, including the use of protective equipment;
ii. Workplace location(s);
iii. Workplace temperature, humidity, light and air flow;
iv. Cleanliness, noise and pollution.
4.2.3. The management system shall ensure the existence of a valid

maintenance contract with AMO
4.2.4. The availability of the facilities, personnel, equipment and other resources
as necessary for monitoring maintenance provider on the following
functions:
i. The initial development of the maintenance schedule;
ii. Scheduling maintenance, all work to be performed within the time
constraints specified in the approved maintenance schedule;
iii. Scheduling the accomplishment of Airworthiness Directives (ADs).
iv. Operation of an evaluation program to ensure that all required
procedures and, in particular the maintenance schedule, continue to be
effective and in compliance with the applicable regulations;
v. The proper dispatch of aircraft, with regard to:
a. Control of defects;
b. Availability of spare parts;
c. Conformity with the type design;
d. Requirements of other applicable operating rules.
4.2.5. The availability of the personnel for:

i. Liaison with approved maintenance organizations for the performance
of maintenance;
ii. Development and update of the MCM.

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Chapter 1.10
4.2.6. Management and control system for documentation and technical data.
4.2.7. Staff training.
4.2.8. Records (Personnel and Aircraft).
4.2.9. Implemented Audit program, updated audit plan.
4.3. Audit for Contracted AMO to fulfill the following requirements:
4.3.1. ensure an aircraft is not operated unless it is maintained and released to

service by an approved maintenance organization that:
i. Is acceptable to the Authority:
ii. Has established procedures acceptable to the Authority to ensure
maintenance practices are in compliance with all relevant requirements;
iii. Maintains the validity of its approval through compliance with the
requirements for an approved maintenance organization acceptable to
the Authority.
4.3.2. EGYPTAIR AIRLINES shall ensure each maintenance organization that

performs maintenance to its aircraft shall have an approval document that
contains, as a minimum:
i. The name and location of the organization;
ii. The date of issue and period of validity of the approval;
iii. The scope of the approval, the type and level of work covered. A repair
station or approved maintenance organization certificate is usually
delivered with required ratings.
4.3.3. For any maintenance that may be performed outside Egypt by a

maintenance organization that does not hold an approval document
issued by the Authority, EGYPYAIR shall ensure that such maintenance
organization has been recognized by the Authority.
4.3.4. EGYPTAIR AIRLINES shall ensure for each maintenance organization

that performs maintenance to its aircraft shall have:
i. A manager who is acceptable to the relevant authority and who has
responsibility for the management and supervision of the maintenance
organization.

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Chapter 1.10
ii. Nominated appropriate personnel with responsibilities for ensuring the

maintenance organization is in compliance with the requirements for an
approved maintenance organization as accepted by the Authority.
iii. The necessary personnel to plan, perform, supervise, inspect and
release the maintenance work to be performed.
iv. An independent quality assurance program that:
a. Meets the set specifications;
b. Monitors compliance with applicable regulations, requirements and
the stipulated Maintenance Organization Exposition (MOE) of the
AMO;
c. Addresses the specific requirements of EGYPTAIR AIRLINES as
specified in the maintenance contract;
d. Is under the sole control of the quality manager or the person
assigned managerial responsibility for the program.
v. A process for periodic review of the quality assurance program by the
person assigned quality managerial responsibility for the purpose of
ensuring compliance with current requirements of the Maintenance
Program and the MCM.
vi. A process to immediately report to the Operator any defects, un-
airworthy conditions, failures or malfunctions.
vii. Maintenance personnel:
a. that are appropriately authorized to sign the maintenance release;
b. whose competence has been established in accordance with a
procedure and to a level acceptable to the authority granting
approval for the maintenance organization.
viii. A means for providing a positive identification of maintenance personnel
that are approved to perform and certify maintenance.
ix. A training program that assures all maintenance personnel receive
initial and recurrent training that is appropriate to individually assigned
tasks and responsibilities, and provides maintenance personnel with:
a. The knowledge of regulations, standards and procedures in
accordance with requirements in the MCM.

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b. The knowledge and skills related to human performance, including

coordination with other maintenance personnel and flight crew.
x. A training program that provides for continuation training on an interval
not to exceed 24 months, which may be reduced to a lesser interval
based on findings generated by the QA Program.
xi. A training and qualification program for auditors used in the QA
program.
xii. A training program that provides for initial and continuation training for
receiving inspectors.
xiii. The basic facilities and work environment, appropriate for the
maintenance tasks to be performed to include:
a. A place of business, with a fixed address;
b. Communications equipment/software, such as telephones, facsimile
machines, email and others;
c. Any devices used to establish when a particular aircraft requires
maintenance. This may include planning bulletin boards, card files
or a computer system;
d. A secure, dry storage area to retain aircraft technical records.
xiv. The necessary technical data, equipment, tools and material to perform
the work for which the maintenance organization has been approved.
This includes:
a. Equipment and tools necessary to comply with the work specified in
the maintenance agreement;
b. Sufficient supplies and spare parts to ensure timely rectification of
defects with regard to the Minimum Equipment List (MEL) provisions
and in accordance with service level agreements.
xv. Facilities suitable for the storage of parts, equipment, tools and material
under conditions that provide security and prevent deterioration of and
damage to stored items. This includes:
a. Clean work areas, including management offices;
b. Parts and material properly identified and stored;
c. Oxygen and other high-pressure bottles properly identified and stored;
d. Flammable, toxic or volatile materials properly identified and stored;
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e. Equipment identified and protected.

xvi. A shelf-life program for applicable stored items, which includes a
requirement for the shelf-life limit to be controlled and displayed.
xvii. A receiving inspection process that:
a. Assures incoming material has the required certification documentation
and traceability;
b. Includes a process for verification of incoming part tags to ensure
information on the tag (e.g., part name, part number, serial number,
modification and/or any other applicable reference information) matches
the corresponding information on the part.
xviii. A secure quarantine area for rejected parts and materials awaiting
disposition.
xix. A process for segregating aircraft serviceable parts, aircraft non-
serviceable parts, and non-aircraft parts.
xx. An Electrostatic Sensitive Devices (ESD) Program.
xxi. A method of storage that assures sensitive parts and equipment, such as
oxygen system components (oxygen generators and bottles), O-rings and
electrostatic sensitive devices are properly packaged, identified and stored
to protect them from damage and contamination.
xxii. A process that assures aircraft components and parts are shipped in
suitable containers that provide protection from damage and, when
specified by the OEM, ATA-300 or equivalent containers shall be used.
xxiii. Provided for the use and guidance of relevant maintenance personnel a
Maintenance Organization Exposition (MOE), that contains necessary
information.
xxiv. A process to amend the MOE as necessary to keep the information
contained therein up to date.
xxv. A process to furnish copies of all amendments to the MOE promptly to all
organizations or persons to whom the manual has been issued.
xxvi. Produced a completed and signed maintenance release that certifies all
maintenance work performed has been completed satisfactorily and in
accordance with the approved data and procedures described in the MOE
of the maintenance organization. Such maintenance release shall include:
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Chapter 1.10
a. Basic details of the maintenance performed;

b. A reference of the approved data used;
c. Maintenance tasks that were not accomplished;
d. The date maintenance was completed;
e. When applicable, identity of the approved maintenance
organization;
f. Identity of the person(s) that sign the release.
xxvii. Procedures to control and document the calibration and records of all
tools, including personnel-owned tools, and preventing out-of-service
and due-for-calibration tools and equipment from being used.
4.4. Audit Elements: shall insure the following:
4.4.1. Adequacy, cleanliness and up-keeping of equipment and facilities.
4.4.2. Administrative and supervisory aspects of maintenance activities

(including contracted and subcontracted work).
4.4.3. Proper performance of maintenance on aircraft, systems including engines

and components
4.4.4. Appropriate maintenance scheduling, control and accountability of used

procedures.
4.4.5. Adequacy and serviceability of ground support equipment.
4.4.6. Adequacy, serviceability, calibration and identification of tools, including

personnel own tools, and test equipment.
4.4.7. Availability of sufficient and competent manpower to perform assigned

tasks with appropriate qualifications / authorizations / certifications.
4.4.8. Adequacy of records and proper filling and up keeping.
4.4.9. Appropriate handling of required inspection items.
4.4.10. Use of work turnover forms and procedures.
4.4.11. Adequacy of parts and material including appropriate handling,

transportation, protection, storage, shelf life control, segregation of
hazardous material and handling of delicate or sensitive items.

MCM
Chapter 1.10
4.4.12. Appropriate fuel / oil / hydraulic / chemical storage and adherence to

environmental rules for disposal.
4.4.13. Compliance with aircraft deicing / anti-icing, requirements.
4.4.14. Compliance with maintenance deferral procedures.
4.4.15. Implementation of safety rules for personnel and assets.
4.4.16. Availability, currency and proper use of applicable airworthiness data,

work forms, technical instructions and company procedures.
4.4.17. Modification tracking of aircraft emergency system, equipment and

aircraft , engine parts / components.
4.4.18. Proper planning of tasks and follow up on work progress.
4.4.19. Compliance with aircraft fuel servicing operations including mobile fueling
units, fixed fueling facility and fuel checking for water and contamination,
fuel systems sampling program.
4.4.20. The implementation of an appropriate quality assurance program by the

maintenance provider.
4.4.21. The implementation process of aircraft engines oil consumption

monitoring and trends.
4.5. Audit Planning:
4.5.1. EGYPTAIR AIRLINES shall have an audit planning process and sufficient
resources to ensure audits of maintenance operations are:
i. Scheduled at intervals to meet regulatory and management system
requirements;
ii. Completed within a specified time period.
4.5.2. The audit scheduling will be done through an annual plan that covers the
whole activities. The plan shall identify:
i. The audit date.
ii. The audit reference.
iii. The audit report due date.

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Chapter 1.10
iv. The duration of the different audits conducted will depend on its scope
and depth.
4.5.3. The audit plan is reviewed by the concerned Chief Inspector and approved
by the concerned Chairman.
4.5.4. The maximum intervals for periodic audits shall be determined. The
intervals may be more frequent in areas of chronic problems or significant
and areas subjected to high-risk conditions. The intervals may also be
escalated in areas without significant problems provided there is a justified
data base. The frequency of audits may be modified to suit conditions.
AMO Audit Schedule
FREEQUENCY
S/N AUDITED AREA
1 Base Maintenance Each hangar once per year

Overhaul Shops (Electrical, Avionics,
2 Each shop once per year
Electromechanical and Engine Shop)
3 Maintenance Records
One time per 6 months
4 Line Maintenance & Cabin Appearance
5 Internal Audit
6 Fuel Servicing
7 Quality Assurance
8 Material Management
One time per year
9 Manuals & Publications
10 Technical Services and Planning
11 Ground Services Company
12 Maintenance Training
13 Tools and Equipment
14 Ramp Inspection
15 Outstations Once per 2 year
16 Safety Department Once per year

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Chapter 1.10
4.5.1. The audit notification shall be distributed to all concerned at least two
weeks prior to audit date. Deviation from schedule shall be approved by
the Chief Inspector and shall be timely communicated, to all concerned.
4.5.2. Unscheduled audits may be carried out if the need calls for.
4.5.3. The re-audit is to confirm the effectiveness of corrective actions taken in

response to the findings from the previous audit.
Internal Audit Schedule
SER AUDIT AREA FREEQUENCY
1 Maintenance. Directorate
2 Technical Services Department
3 Maintenance Department
4 Documentation Department
5 Contract Department
2 Per Year
6 Chief Inspector Department
7 Training Section
8 Records Section
9 Quality Control Section
10 Audit Section
1 Per year per
11 Ramp Inspection
aircraft
4.6. The Audit Report:
4.6.1. When the audit is completed, and before distribution, the preliminary
conclusions will be advised to the auditee representative(s). The quality
auditor and the auditee representative(s) will determine and agree
together the required corrective actions and the time allowed for corrective
actions to be implemented taking into account the root cause of the
finding, such that the corrective action will be carried out in a manner that
will prevent possible re-occurrence of the finding.

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4.6.2. If agreement cannot be reached on contraversial points, the opinion of the

auditee shall be included in the audit report. Each party will raise a report
to the respective chairman who may transfer the subject disagreement to
the Corporete Safety Quality Directorate for resolution.
4.6.3. The auditor will submit a report of the findings to the Chief Inspector.
4.6.4. Audit reports structure and breakdown shall conform to standards.
4.6.5. Audit reports shall contain name of audited organization and name of
organization representative in the audit coordination process.
4.6.6. The report shall refer to the standards used, participants, dates, program,
confidentiality clause for who will get a copy of the report and summary of
audit findings.
4.6.7. The report shall be distributed to all organizational units affected by audit
or corrective measures.
4.6.8. The report shall detemine the dates for the corrective actions and shall
provide for follow-up on corrective actions.
4.6.9. Chief Inspector shall raise a report covering the whole audited activities,
findings, corrective and preventive actions agreed upon and related
organizations feedback to Chairman at least once annualy.
4.6.10. The retention period is two years.
4.7. Audit findings levels:

The findings of an audit are categorized as follows:
4.7.1. Level One: Observation Recommendations, such as changes to

procedures brought about by forthcoming new / amended legislation or
working methods. In these cases, the recommendation shall be recorded
on the audit report.
4.7.2. Level two: Action required to avoid lowering of maintenance standards

and to be corrected within one month.
4.7.3. Level three: Immediate action required to avoid a potential safety issue or
airworthiness approval suspension.

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4.8. Feedback and Corrective/Preventive Actions Follow-up Procedure:
4.8.1. Corrective actions, and/or plans for implementation of, shall be received
from the auditee within five working days.
4.8.2. Corrective actions may include, where appropriate, immediate actions

and/or long term actions depending on the nature of the findings.
Corrective actions shall address, as far as possible, root causes of the
findings to prevent re-occurrence.
4.8.3. Remained open items during each month shall be raised to Chief
Inspector until a resolution is achieved.
4.8.4. Findings identified during audits should be rectified and the agreed
measures carried-out within the specified deadlines, under the
responsibility of the audited organizational units.
4.8.5. If the effectiveness of a corrective measure cannot be assessed at the

time of completion or if an additional audit is found to be necessary; it
shall be incorporated in the next audit plan or scheduled for
implementation in a subsequent audit.
4.8.6. Rectification of findings and any stipulated subsequent audits shall be

documented as part of the audit records and stored in editable format.
4.8.7. Concerned chairman is responsible for the overall assessment of the audit
system and for approving the necessary corrective and improvement
measures.
4.8.8. The recommended corrections shall be timely carried out by the audited
organization.
4.8.9. If necessary, a check of the implementation of corrective action may be

done.
4.9. Quality Auditors Responsibilities:
4.9.1 Controlling an Audit program.

MCM
Chapter 1.10
4.9.2 Issuing the quality audit reports after discussing it with the concerned
organizational unit to adapt a corrective action plan after evaluation of the
conditions.
4.9.3 Following up the corrective action plan and ensuring that it is done within
the stipulated time frame.
4.9.4 Reporting all results of audits carried out to the Chief Inspector.
4.9.5 Ensuring that the completed audit reports are accessible to Authority upon
request.
4.9.6 One of the auditing team will be assigned as a lead auditor and he will be
the formal focal point of contact with the management.
4.10. Quality Auditors Qualifications:

Permanent / dedicated auditors are of permanent staff.
4.10.1 Pre-Qualifications:
i. An Auditor shall have at least five years work experience in relevant
ii. Aviation operational experience such as: Military or civilian aircraft
maintenance engineer license or approval.
iii. Having Excellent English verbal and writing skills.
iv. Having a suitable engineering degree.
v. Knowledge of products / services in the area of his responsibility and
related methods, sequences, processes and systems.
4.10.2 Auditor Qualifications:

Each auditor should fulfill the following requirements to be qualified as an
auditor
i. The Initial auditor Training course which will incorporate a minimum of 40
hours will include:
a. The tasks of the Internal Auditor.
b. Planning the audit.
c. Review of documentation related to the areas audited.
d. Preparing the audit checklist.
e. Executing the audit;
f. Evaluating audit results,
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Chapter 1.10
g. Preparing audit report;

h. Follow Up required corrective actions associated with the audit.
ii. Observe at least one Audit on the operational areas assigned for him
iii. Conduct at least one Audit, under the supervision of a qualified Auditor.
iv. Each Auditor and Lead Auditor, shall conduct at least one audit annually to
keep his qualification.
v. undergo recurrent auditor training every three years .
vi. complete an evaluation biannually conducted by an evaluator against the
evaluation form ( Form no. ECSQM 04) during conducting an audit.
4.10.3 Knowledge and Skills for Auditors

Auditors shall have a thorough knowledge of the following:
i. Quality and safety audit principles, procedures and techniques;

ii. Egypt Air manuals, documentation system, Standards.
iii. Egypt Air organizational structure, including size, functions and
relationships;
iv. Applicable laws, ICAO Annexes and ECARs
4.10.4 Additional Qualifications:

i. Course on MCM including responsibilities and privileges of the quality
auditors.
ii. Course on the effect of human factors and human performance limitations
in maintenance.
4.10.5 Personal Attributes of Auditors

The Auditor must possess certain personal attributes that contribute to the
successful performance of an audit.
Such personal attributes include the following:
i. Ethical in conduct;
ii. Objective, fair and impartial in applying judgment;
iii. Self-confident in knowledge and ability;
iv. Honest and firm in convictions;
v. Observant of physical surroundings and activities;

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vi. dedicated to operating in a teamwork environment;

vii. Open to alternative ideas or methods;
viii. Tactful in dealing with people;
ix. Discreet in managing information;
x. Insightful of and adaptable to different situations;
xi. Analytical and logical in reaching conclusions
4.10.6 Additional Skills for Audit team Leaders

Leadership that enhance the performance of the Audit Team. Skills in this
area include:
i. Planning the audit and making effective use of resources during the audit;
ii. Representing the audit team in communications with the client and Auditee.
iii. Organizing and directing audit team members;
iv. Leading the audit team to reach audit conclusions;
v. Preventing and resolving problems and conflicts;
vi. Preparing and completing the audit reports.
4.10.7 Additional Skills for Evaluators

Evaluators are designated by EGYPTAIR AIRLINES quality departments to
maintain the quality and integrity of the audit program through observation
and evaluation of all aspects of audit operations Egypt Air quality departments
shall base the selection of the evaluator on a history of superior performance
in the following areas:
i. Leadership and respect.
ii. Overall technical and business knowledge.
iii. Adherence to standards
iv. Ability to exercise objective judgment.
v. Multi-task capabilities.
vi. Dedication to operational quality.
4.10.8 Non-dedicated Quality Auditors

i. In case there is a need to perform a specific product audit where no
permanent / dedicated auditor is available, the Chief Inspector may
nominate candidates to perform the audit after assuring that his

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qualifications suit the required tasks in addition to the qualifications of

the permanent auditor.
ii. Non-dedicated auditors shall not have been involved in performance of
the tasks; in which they are assigned to act as an auditor.
4.11. Quality Auditors Authorization, Assessment, Management and Records
4.11.1. The quality auditors shall be issued an authorization to act as an auditor.
4.11.2. The authorization is issued by the Chief Inspector after assuring that the
potential quality auditor is fulfilling the required qualifications.
4.11.3. The Auditors performance shall be continuously assessed (Evaluated) by

the Chief Inspector or his nominee. This assessment (Evaluation) will be
based upon:
i. The auditor’s ability to discover and categorize discrepancies.
ii. The auditor’s ability to support the auditee by proposing appropriate
corrective actions
iii. The auditor’s ability to follow up the guidelines of auditing process.
iv. The spirit of the audit to assist the auditee to comply with set
requirements.
4.11.4. If the quality auditors’ assessment (Evaluation)results are unsatisfactory, the

Chief Inspector may suspend revoke or withdraw the authorization of the
concerned auditor until required qualifications and skills are regained.
4.11.5. The Chief Inspector is responsible to keep the necessary Quality

Auditors records.
4.11.6. The Chief Inspector shall determine the auditor(s) responsible for
conducting each audit.
4.11.7. Number of auditors performing an audit depends on the scope and

depth of the audit and the size of the organization to be audited.
4.11.8. The auditors shall have sufficient skills to uncover concealed problems,
define them, and give indications to their causes.
4.11.9. The auditors shall be familiar with the effect of human factor and human
performance limitation.

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4.11.10. The essential responsibility of the auditors is to furnish enough detailed

facts on which a course of corrective actions can rely.
4.11.11. The auditors shall have the authority and the obligation to investigate
anything that would affect aircraft safety, airworthiness or legality.
4.11.12. The auditor shall ensure that the area audited is complying with related
organizational documents. He shall physically verify that all operations
are in accordance with set requirements.
4.12. The Audit Checklist:

An audit checklist is a quality record that tracks the questions and responses
during an audit. To create an audit checklist:
i. Determine what department/activity will be audited and how auditing will
be achieved.
ii. Document the questions that will have a definitive answer.
A definitive answer is that can be measured, according to the ECAR,
IOSA and MCM requirements.
iii. Create a checklist document that includes these questions in order to
capture the results from each audit.
iv. Whenever change happens at the ECAR, IOSA Reference Manual and
the MCM, review the checklists to ensure that they reflect the changes.
5. Forms:
5.1 Quality Audit Notification Form 101.
5.2 Quality Audit Plan Form 102.
5.3 Quality Audit Check List Form103.
5.4 Corrective Action Follow-Up Status Form 104.
5.5 Non-Conformity Report Form 105.
5.6 Auditor List Form 108.
5.7 Audit Report Form 109.
5.8 Egypt air Evaluation Form ECSQF-04

MCM
Chapter 1.10

MCM
Chapter 1.11
Aircraft Lease
1.11 Aircraft Lease
1. Objective:
To set a policy regarding the handling of leased aircraft.
2. References:
ECAR 91.23, 121.2, 121.6, 121.153(c), 121.155 and EAC 121-2.
3. Responsibility:
Chief Inspector.
4. Description:
4.1 Types of leases:
4.1.1. Wet lease in
4.1.2. Wet lease out
4.1.3. Dry lease in
4.1.4. Dry lease out
4.2 For entrance into any lease agreement, the requirements of EAC121-2 shall be
fulfilled.
4.3 If EGYPTAIR AIRLINES leases an aircraft, the leased aircraft shall comply with the
following requirements:
4.2.1 The aircraft is of a type design and life time that is acceptable to ECAA,
4.2.2 The aircraft shall have a certificate of registration issued by an ICAO

contracting state,
4.2.3 The aircraft shall have a valid certificate of airworthiness issued by the
registring authority,
4.2.4 The aircraft shall meet the applicable airworthiness requirements.

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Chapter 1.11
Aircraft Lease
4.4 The lease agreement shall determine which party is responsible for the operational
control of aircraft, which party is responsible for aircraft maintenance.
4.5 If the leased aircraft is a foreign registered aircraft and is to be maintained by

EGYPTAIR AIRLINES, EGYPTAIR AIRLINES shall be accepted by the
registering authority for such function.
4.6 If the leased aircraft is a foreign registered aircraft and is to be maintained by

foreign personnel, their licences/ authorizations shall be validated by ECAA.
4.7 The lease agreement shall contain a truth-in-leasing clause as a concluding

paragraph in large print, immediately preceding the space for the signature of the
parties.
4.8 The lease agreement shall contain identification of the reference regulations
under which the aircraft has been maintained during the 12 months preceding the
execution of the lease, and certification by the parties thereto regarding the
aircraft’s status of compliance with applicable maintenance and inspection
requirements in this regulation.
4.9 The lease agreement shall contain the registration number of the aircraft involved;
4.10 The lease agreement shall assure:

4.10.1 The timing reporting of faults, malfunctions, defects and other occurrences
from the operator to the lessor and the timing supply of mandatory
continuing airworthiness information between both parties.
4.10.2 The proper transfer and up-keeping of relevant records and necessary
documentations between both parties to fulfill regulatory requirements.
4.10.3 The governing record–keeping regulation under which the aircraft records
should be maintained should be determined prior to initiation of the lease or
transfer.
4.11 The following records shall accompany the transfer of aircraft under lease:
4.11.1 Delivery inspection.
4.11.2 A/Ds compliance status.

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Aircraft Lease
4.11.3 S/B incorporated.
4.11.4 Time of time controlled items and life limited parts.
4.11.5 Last scheduled inspections including structural inspection document.
4.11.6 Major repairs and alterations.
4.11.7 Part numbers and serial numbers of installed equipment.
4.11.8 The applicable approved maintenance program
4.11.9 Justification for the performance of the required maintenance.
4.11.10 Certification of release to service.
4.11.11 Procedure to receive and respond to mandatory continuing airworthiness

information received from the state of design or the state of registry and
the person responsible for these data.
4.12 Prior to execution of the lease or other transfer, representatives of both parties
shall co-ordinate the scope and content requirements of the aircraft technical logs.
4.13 The following information shall be provided to the Authority to be incorporated

inside EGYPTAIR AIRLINES Operations Specifications:
4.13.1 The names, addresses and responsibilities of the lease parties specifying
the party responsible for operational control and the party responsible for the
continuing airworthiness of the leased aircraft
4.13.2 The lease duration;
4.13.3 Aircraft type, serial number, nationality and registration marks;
4.13.4 The kind of operation;
4.13.5 The times and airports of operation;
4.13.6 Name and address of registered owner;
4.13.7 State of registry and registration marks; and
4.13.8 C of A and statement from leasor that the aircraft fully complies with the
airworthiness requirements of the state of registry.

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Aircraft Lease
4.14 For any type of lease, the Chief Inspector shall apply to the Authority and obtain
Authority acceptance a suitable time in advance.
4.15 Unless it is a short time wet lease, copy of the lease agreement shall be
submitted to the ECAA prior to conducting operations under the lease. Also copy
of the lease shall be carried on-board the leased aircraft.
5. Forms:
Application for Aircraft Lease Form 516

MCM
Chapter 1.12
Safety Management in
Maintenance Operations
1. Objective:
This chapter describes how EGYPTAIR AIRLINES addresses safety management in

its maintenance operations activities. It identifies EGYPTAIR AIRLINES targets in
terms of the management of safety, and specifies the steps needed to achieve these
targets. EGYPTAIR AIRLINES considers the management of safety as a core
business function, and hence every departmental head shall have a degree of
involvement in the operation of the safety management system (SMS).
2. References:
2.1. ECAR 121.5, ECAA Advisory Circular EAC00-11
2.2. ICAO Annex19 -Safety Management
2.3. EGYPTAIR AIRLINES Safety Management System Manual (SMSM).
2.4. EGYPTAIR AIRLINES M&E Maintenance Safety Management Manual (MSMM).
3. Responsibility and Accountability:
3.1. EGYPTAIR AIRLINES management shall assure that all its employees adhere to
organizational safety directives and controls. This is discharged through the
operation of an organizational system that is dedicated to and incorporates the
necessary safety risk controls.
3.2. The Maintenance Director is the person having the ultimate responsibility and
accountability for implementation of the maintenance operations SMS
continuously, effectively and efficiently.
3.3. All employees shall be familiar with the safety policies and programs in the
SMSM.
3.4. Contracted AMO shall inform EGYPTAIR AIRLINES Maintenance Director

immediately of any occurrence during the performance of maintenance to any of
EGYPTAIR AIRLINES aircraft, engine or component. This information shall

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Chapter 1.12
include the procedures followed for the safety risk assessment and mitigation
and the related safety issues submitted.
3.5. The Maintenance Director shall:
3.5.1. Establish safety objectives and standards for safe performance in the
maintenance operations.
3.5.2. Identify the accountabilities of all managers and employees, irrespective of

their other functions, with respect to SMS performance in maintenance
operations.
3.5.3. Assign the management of SMS to one of his subordinates provided such
assignee is appropriately qualified and provided that such assignment is
properly documented. For such assignment, the accountability elements of
the Maintenance Director shall not be affected, i.e. he will retain the final
accountability for the performance of the SMS in maintenance operations.
3.5.4. Set the job descriptions of all employees, regardless of their level, including
safety accountabilities and responsibilities.
3.6. For Maintenance Director to carry out day to day follow-up he will:
3.6.1. Ensure that all maintenance personnel understand applicable regulatory

requirements, standards, and safety policies and procedures.
3.6.2. Identify and develop necessary resources to achieve safe maintenance

operations.
3.6.3. Observe and control safety systems by monitoring and supervising

maintenance personnel.
3.6.4. Measure maintenance personnel performance compliance with goals,

objectives, and regulatory requirements.
3.6.5. Review standards and practices of maintenance personnel as they affect

safety.
3.7. The Maintenance Director shall assign a Safety Officer to be the responsible and
focal point for the monitoring, implementation and maintenance of an effective

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Chapter 1.12
SMS. The Safety Officer shall be appropriate qualified. The Safety Officer may
be assisted with suitable number of staff to effectively implement the daily
operation needs for safety matters through Maintenance. The Safety Officer will
maintain oversight of maintenance safety program and report any deficiencies to
the Maintenance Director and the Safety and Quality GM.
3.8. Chief inspector shall carry out necessary periodic audits.
4. Description:
4.1. EGYPTAIR AIRLINES has developed and maintains a formal process for
collecting, recording, acting on and generating feedback about hazards in
maintenance operations, based on a combination of reactive, proactive and
predictive methods. Safety data collectionforms subpart of EGYPTAIR
AIRLINES SMS. The process includes:
4.1.1 An operational reporting system in the maintenance operations that:

i. Encourages and facilitates feedback from personnel to report safety
hazards, expose safety deficiencies and raise safety concerns. This is
through anon-punitive discipline policy with a real and demonstrated
commitment of management to achieve the set safety goals and to help to
foster the development of a reporting culture within EGYPTAIR AIRLINES.
ii. Hazard reports are submitted using the Hazard / Human Factors Report
form. The submitter's identification on the report is optional but he will be
encouraged in the event that further information is required for the sake
hazard elimination.
iii. Reports should be concise, accurately and thoroughly describe the hazard.
When applicable, reports should include the submitter's recommendation(s)
for corrective action. Where the perceived hazard possesses an immediate
potential for injury to persons, damage or loss to property, concerned
management shall be promptly notified by the most available expeditious
means in order to determine and take appropriate action to prevent such
injury, damage or loss.

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iv. Analysis and management action as necessary to address safety issues
identified through the reporting system
a. Confidential Human Factors Report System:
The aim of this system is to protect the identity of the reporter. This is one
way of ensuring that the voluntary reporting system is non-punitive.
Confidentiality is usually achieved by de-identification of the reported. Any
information about the reporter will be known only to the Safety Manger in
order to allow for the follow up of the reported event(s). Confidential
incident reporting system facilitates the disclosure of hazards leading to
human error.
- EGYPTAIR AIRLINES confidential Human Factors safety reporting
system:
• shall assure absolute protection of reports submitted by organization
individuals, and
• shall assure that every individual is free to report actual or potential
unsafe conditions or occurrences.
- Confidential Human Factors safety reporting system shall appropriately
safeguard safety and risk information and use it only for safety
purposes and never be compromised or used against reporters.
Confidential safety reporting system includes:
• A process that provides absolute protection of confidentiality;
• An articulated policy that encourages reporting of hazards and
human errors in operations;
• A shared responsibility between the individuals in the same work
area or function and between them and the organization to promote
the confidential safety reporting;
• A process for secure de-identification of confidential reports;
• A tracking process of action taken in response to reports;
• A process to provide feedback to the reporter;

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• A communication process for ensuring all task participants are
informed of potential operating hazards through dissemination of de-
identified report information.
b. Voluntary Reporting System:
This reporting system means that reports are submitted without any legal
or administrative requirement. Within EGYPTAIR AIRLINES, the top
management encourages all employees and intensifies them to report
voluntarily any hazard or event, underlining errors or unintentional
violations. The reported information shall not be used against the reporter,
i.e. such system is non-punitive and such afford protection is extended to
the source of information in order to encourage the reporting of such
valuable information.
c. All safety reports are sent to the Safety Manager. The Safety Manger
investigates the reports. While maintaining confidentiality, the Safety
Manger follows-up reports to clarify any details of the problem. A person
submitting a safety report will receive appropriate feedback within 7
working days after report investigation. The de-identified safety report and
recommendations shall be made widely available for the benefit of all staff.
d. Hazard Report Processing:
Upon receipt of a Hazard Report the Safety Manager will conduct an
investigation to determine the validity of the report and to gain additional
information concerning the report subject. Any hazardous situations or
equipment shall be either placarded or removed from service until the
hazardous situation is corrected. The submitter, if identified, will be
advised with the result of investigation. If a Hazard Report identifies a
problem that is outside access, the originator will be offered assistance for
routing the information to the appropriate person.
e. Upon validation of a Hazard Report, the Safety Manager shall identify and
notify the responsible individual(s) for the affected workplace(s). The
contents of the Hazard Report and the investigation results will be
provided along with recommendations for corrective/preventive action.

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Appropriate action and a target date for elimination or reduction of the
hazardous situation will then be determined.
f. Final corrective action shall be documented on the Hazard Report and the
completed form will be returned to the Safety Manager. The Hazard Report
originator will be notified of the final disposition of the matter.
g. The maintenance members and other relevant personnel shall be informed
of potential operating hazards through dissemination of report information.
4.1.2 Hazards identification program in maintenance operations includes:

i. A combination of reactive and proactive methods for safety data collection;
a. Reactive Method:
The aim of this method is to investigate accidents and reportable incidents.
This method is useful for situations involving failures in technology, or
unusual events.
1) Hazard Reporting
Reporting system encompass the following elements:
i. Reporting hazards, events or safety concerns.
ii. Analyzing data, safety reports and other safety related Information.
iii. Collection, storage and distribution of data.
iv. Corrective action and risk reduction strategies.
v. On-going monitoring.
vi. Confirmation of the effectiveness of the corrective action(s).
2) Occurrence Reporting
Refer to Ch 2.13 Clause 4.2.1(Accident/ Incident Reporting Form 330).
3) How a Hazard is reported?
EGYPTAIR AIRLINES has the paper forms of part 5 of this chapter for
all functional areas to report hazards. The reports are acted upon in a
timely manner by the Safety Manager:

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Chapter 1.12
b. Proactive method:
1. For a safety management system to transition from being reactive to
being proactive, EGYPTAIR AIRLINES actively seeks out potential
safety hazards and assess associated safety risks. Safety assessment
allows for the identification of potential hazards and then applies risk
management techniques to effectively manage the hazard.
2. EGYPTAIR AIRLINES’s safety assessment system encompasses the
following basic elements:
i. Identification of potential hazards;
ii. Implementation of risk management techniques; and
iii. Continuous monitoring and quality assurance.
iv. Safety personnel shall aggressively seek information from various
sources which may be indicative of emerging safety problems, such
as Hazard and incident reporting system that promotes the
identification of latent unsafe conditions;
v. Safety surveys to elicit feedback from front-line personnel about
areas of dissatisfaction and unsatisfactory conditions that may have
accident potential;
vi. Flight data analysis as a predictive method for identifying
correlated maintenance messages for repeated defects;
vii. Inspections and audits of all aspects of maintenance operations to
identify vulnerable areas for accidents, incidents or minor safety
events that uncover problem existence;
viii. A policy for consideration and embodiment of manufacturer’s
service bulletins that can have impact on safety.
ii-Processes for safety data analysis that identify existing hazards and
predict future hazards to aircraft operations,including management action
necessary to address safety issues identified through the reporting system.
a. Data collection related to maintenance quality and to maintenance
safety

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b. Subgrouping the data according to Aircraft systems,
subsystems,structure, maintenance implementation and
enviromental conditions,
c. Determination of isolated cases, repeated cases, contrbuting
factors, and identified hazard list.
4.1.3 Safety risk assessment and mitigation program in maintenance operations

that specifies processes to ensure:
i. Hazards are analyzed to determine corresponding safety risk(s) to aircraft
operations through creating:
a. Identified maintenance hazard list, for example, list not exhaustive:
1) Rushing through checks by maintenance personnel.
2) Inadequate training.
3) Inadequate tool or equipment control.
4) Feeling fatigued on certain schedules.
5) Poor communication within maintenance.
6) Poorly designed task cards.
7) Excessive duty time for engineers and technicians.
8) Lack of updated technical manuals.
9) Poor shift change over.
10) Failure to adhere to standard procedures.
11) Failure to obey safety precautions while performing maintenance.
12) Failure to do the necessary procedures to follow "protect and clean as
you go philosophy" when performing maintenance.
13) Failure to obey approved industry precautions when performing.
maintenance of ESDs items, or working on or around of EWIS
14) Improper maintenance program tasks scheduling.
15) Maintenance program updating delay.

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Chapter 1.12
Chart 1: Risk Assessment
ii. Safety risks are assessed to determine the requirement for risk mitigation
action(s).
iii. When required, risk mitigation action are developed and implemented in
maintenance operation
1- Risk Assessment Process (refer to Chart 1):
Risk assessment facilitates the balancing action between assessed risks
and viable risk mitigation. Risk management is an integral component of
safety management. It involves a logical process of objective analysis,
particularly in the evaluation of the risks.

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Chapter 1.12
The process for risk management is summarized in the following chart. When
required, risk mitigation actions are developed and implemented in maintenance
operations as follows:
Chart 2: Risk Management Process
a. First Fundamental – Risk Management

1) What is it? The identification, analysis and elimination, and/or
mitigation to an acceptable level for risks that threaten the capabilities
of an organization.
2) What is the objective? Aims at a balanced allocation of resources to
address all risks and viable risk control and mitigation.
3) Why is it important? A key component of safety management systems.
4) Data-driven approach to safety resources allocation, thus defensible
and easier to explain.
b. Second Fundamental - Risk Probability

Probability – The feasibility that a situation of danger might occur as
shown in figure (3).

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Chapter 1.12
Questions for assessing the probability of an occurrence:
1) Is there a history of occurrences like the one being assessed, or is the
occurrence an isolated event?
2) What other equipment, or similar type components, might have similar
defects?
3) What is the number of personnel that must follow the procedure(s) in
question?
4) How frequently is the equipment or procedure under assessment
used?
5) Are there organizational, management or regulatory implications that
might generate larger threats to public safety?
Probability of Occurrence
Qualitative Value
Meaning
Definition
Frequent Likely to occur many times (has occurred frequently) 5
Occasional Likely to occur some times (has occurred infrequently) 4
Remote Unlikely, but possible to occur (has occurred rarely) 3
Improbable Very unlikely to occur (not known to have occurred) 2
Extremely 1
Almost inconceivable that the event will occur
Improbable
Figure 3: Risk Probability

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Chapter 1.12
c. Third Fundamental – Risk Severity
Severity – The possible consequences of an unsafe event or condition
taking as reference the worst foreseeable situation as shown in figure (4)
Figure 4: Risk Severity
d. Fourth Fundamental : Risk Assessment and Tolerability

Using the risk analysis matrix shown in figure (5), it is possible to
standardize the qualitative risk assessments,
Then we can categorize the hazard using the tolerability, as shown in
figure (6)

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Chapter 1.12
Figure 5: Risk Assessments Matrix
e -Fifth Fundamental : Risk Control and Mitigation
Definitions
Mitigation – means measures to eliminate the potential hazard or to reduce the risk
probability or severity. Risk mitigation means Risk control
(to mitigate is to make milder, less severe or less harsh) strategies
Avoidance – means the operation or activity is cancelled because risks exceed the
benefits of continuing the operation or activity.

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Chapter 1.12
Figure 6: Risk Tolerability

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Chapter 1.12
Risk Mitigation Figure 7

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Risk Mitigation Process Figure 8

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Chapter 1.12
The Total Safety Process is presented by the following Chart:
C. 1.12/01Hazard Identification/Risk Assessment Process
4.2. To verify the safety performance in maintenance operations and to validate the
effectiveness of risk controls, statistical measures are often used to indicate a

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level of safety, e.g. thenumber of accidents per hundred thousand hours, or
fatalities per thousand sectorsflown. Such quantitative indicators are useful in
assessing whether safety is getting better or worse over time.
4.2.1. Presented either numerically or graphically, statistical safety performance

indicators provide a simple, easily understood indication of the level of
safety in terms ofthe number or rate of accidents, incidents or casualties
over a given time frame.
4.2.2. At a more specific level, the safety performance indicators mightinclude

such factors as the rate of specific technical events. They can be focused
on specific areas of theoperation to monitor safety achievement, or on
identifying areas of interest. This“retrospective” approach is useful in trend
analysis, hazard identification, riskassessment, as well as in the choice of
risk control measures.
4.2.3. Safety Key Performance Indicators KPI’s:

Safety Management requires data feedback on safety performance to
complete safety management cycle. These data are complied and analyzed
to produce safety trends and to report to upper management and to be
cascaded to operational personal for necessary corrective and preventive
actions. An example for KPI's for maintenance operations:
i. Number (or %) of employees with SMS initial training
ii. Number (or %) of safety reports received.
iii. Number of open and closed reports.
iv. Number of occurrence reports received
v. Number of safety related effects on flight.
vi. Number of reports by severity.
vii. Number of safety inspections per year / month
viii. Number or % of safety recommendations adopted
ix. Number of dedicated safety meetings or workshops per year
x. Number of safety Accidents per year
This KPI list will be subject to change over time.

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Chapter 1.12
4.3. Training and Education:
4.3.1. Introduction:
Safety Promotion is necessary to ensure that EGYPTAIR AIRLINES
employees fully understandand trust the SMS policies, procedures, and
structure. This will be achieved by establishing a culture of safety, training
all staff on safety principles, and allowing open communication of safety
issues. The main goal of safety promotion is to create a “safety culture”
that allows the SMS to succeed. Having a safety culture means that all staff
are responsible for safety. Such culture is led by top management
4.3.2. Safety Culture:
To be effective in improving safety applying the SMS a human factors
approach isrequired, with a strong emphasis on safety culture.
This human factors approach considers aspects such as behaviors,
attitudes, leadership and accountability.
i. Elements of the EGYPTAIR AIRLINES Safety Culture:
a. The values beliefs and behaviors of managers and employees
b. The collective programming of the jobs and tasks in the company
c. The way of doing things at work
d. What is acceptable and what is not acceptable as work performance
e. The sum and interaction of the individual attitudes towards safety
f. The shared vision of what is quality and safety
ii. Professional Safety Culture
Aviation professionals in the airline industry have some common shared
values like:
a. Safety mindfulness,
b. Communication,
c. Attitudes towards safety,
d. Safety related behavior
e. Risk perception
iii. EGYPTAIR AIRLINES Values:

MCM
Chapter 1.12
To foster safety culture it is important to disseminate the top values for all
EGYPTAIR AIRLINES employees:
a. Safety comes first.
b. Efficiency an effectiveness
c. Teamwork
d. Continuous learning
4.3.3. Safety Management Training

-All employees must understand and trusts SMS safety philosophy,
policies, procedures and practices. They must understand their roles and
responsibilities within that safety management framework.
Safety training begins with initial indoctrination and continue through time in
service.
-Specific safety management training is provided for staff who occupy
positions with particular safety responsibilities.
-The training program should ensure that the safety policy and principles of
the EGYPTAIR AIRLINES are understood and adhered to by all staff, and
that all staff are- aware of the safety responsibilities of their position.
-SMS training is an element of the Safety Promotion component of the SMS
framework.
-An SMS specifies initial and recurrent safety training standards for
personnel that perform operational functions for EGYPTAIR AIRLINES, to
include managers and supervisors, senior managers
- Recurrent and continuation training for personnel, technical personnel ,

shall be carried out according to requirements of EGYPTAIR AIRLINES
and/or relevant aviation authorities not exceeds three years.
-The level of safety Management training required will vary from general
safety familiarization ,to expert level for safety specialistes.
-The content of such training shall be appropriate to the individual's

responsibilities and involvement in the SMS, and typically includes or
addresses some or all of the following subject areas, as appropriate for the
functions performed by the personnel being trained:

MCM
Chapter 1.12
• Organizational safety policies, goals and objectives;
• Organizational safety roles and responsibilities related to safety;
• Basic safety risk management principles;
• Safety reporting systems;
• Safety management support (including evaluation and audit programs);
• Lines of communication for dissemination of safety information;
• A validation process that measures the effectiveness of training;
• Initial indoctrination and recurrent training requirements.
.
i- Initial Safety Training For All Staff
One of the functions of safety management training is to create

awareness of the objectives of the safety management system of EGYPTAIR
AIRLINES, and the importance of developing a safety culture
.
All staff should receive a basic introductory course covering:
a) Basic principles/ goals of safety management system;
b) Egypt air safety culture, safety policies, non-punitive policy
c) Methods of Safety hazards identification and reporting systems
d) Basic principles of risk management
e) Egypt air safety goals and objectives;
f) Lines of communications for safety matters in the organization;
ii. Training for Management Team

-It is essential that the management team understands the principles on
which the safety system is based.
-Training must ensure that managers and supervisors are familiar with the
safety principles according to their responsibilities and accountabilities for
safety
iii. Specialist Safety Training

MCM
Chapter 1.12
A number of safety related tasks require specially trained personnel. These
include:
a. Investigating safety occurrences;
b. Monitoring safety performance;
c. Performing safety assessments;
d. Perfoming hazard identifiction
e. Performing safety risk magaement analysis
f. Managing safety databases;
g. Performing safety audits.
- It is important that staff performing these functions receive adequate

training in the special methods and techniques involved. Depending upon the
depth of training required and the level of existing experties in safety
management within EGYPTAIR AIRLINES,it may be necessary obtain
assistance from external specialists in order to provide this training
4.4. Safety Communication:

Individual safety training is supplemented by an ongoing two-way communicatio
nprocess that helps ensure that personnel benefit from safety lessons learned,
see the results of their actions, and continue to improve their understanding of
SMS.
When safety recommendations or new procedures are introduced, the
associated underlying safety analysis should also be communicated to the
appropriate staff.
In addition to written communications, it is important for employees to witness
evidence of the commitment of top management to safety.
Safety communication is an essential foundation for the development and
maintenance of a positive safety culture.These issues are addressed through
staff training programs..
4.4.1. Publications:

MCM
Chapter 1.12
Safety posters, newsletters and bulletinsare important for staff to be well
informed. It is also important that staff see evidence of the commitment
ofmanagement to safety. The attitudes and actions of management will
therefore be asignificant factor in the promotion of safe work practices and
the development of a positivesafety culture.
4.4.2. Aims of Safety Communication:
i. Ensure that all staff is fully aware of the SMS.
ii. Convey safety critical information;
iii. Explain why particular actions are taken;
iv. Explain why safety procedures are introduced or changed;
v. Convey ' Nice-to-Know information.
4.4.3. Other Means of Safety Communication include spoken words and

interviews.
4.4.4. In order to propose solutions to identified hazards, staff must be aware of

the hazards that have already been identified and the corrective actions
that have already been implemented.
4.4.5. In-depth reports and information from IATA safety experts:

Different EGYPTAIR AIRLINES departments can benefit from:
i. In-depth safety analysis on issues like maintenance related events;
ii. Ready-to-use presentations to communicate key issues throughout the
organization;
iii. Identifying targets for improvement.
4.5. Documentation:
Up to date documentation is essential to operate in a safe and efficient manner
in accordance with current safety regulations and standards.For this reason the
SMS address the four following documentary requirements.
4.5.1. Identification of applicable safety regulations and standards and

documenting these regulations and standards for the various activities
conducted. EGYPTAIR AIRLINES is governed by ECARS, EACA, safety

MCM
Chapter 1.12
bulletins, MCM, SMSM and ECSQM. The above documentation shall be
kept current at all times.
4.5.2. EGYPTAIR AIRLINES has processes in place to:

i. Identify any changes within the organization that could affect company
documentation;
ii. Periodically review regulatory information to ensure the most current
information is available;
iii. Periodically review other documentation such as the MCM,to ensure
compliance with current regulations
The process to address changes within EGYPTAIR AIRLINES consist of a
trigger to review company documentation at any time a change to the
company operations or structure occurs or is planned to occur.Specific
events or dates could trigger processes for periodic reviews of regulatory
information and company documentation.
4.6. Safety assurance of maintenance operation included as an activity to be audited

by the Quality Assurance Program Ch 1.10.
4.6.1. Safety auditing is one of EGYPTAIR AIRLINES's core safety management

activities. Safety audits provide a means for systematically assessing how
well the maintenance operation is meeting its safety objectives. The safety
audit program, together with other safety oversight activities (safety
performance monitoring), provides feedback to managers and concerning
thesafety performance of maintenance operation. This feedback provides
evidence of the level of safety performance being achieved. Safety auditing
is a proactive safety management activity, providing a means of identifying
potential problems before they have an impact on safety.
4.6.2. EGYPTAIR AIRLINES's Safety audits are used to ensure that:

i. The structure of the SMS is sound in terms of appropriate levels ofstaff;
compliance with approved procedures and instructions; and a

MCM
Chapter 1.12
satisfactorylevel of competency and training to operate equipment and
facilities and tomaintain their levels of performance.
ii. Effective arrangements exist for promoting safety, monitoring safety
performance and processing safety issues.
iii. Adequate arrangements exist to handle foreseeable emergencies.
4.7. The maintenance contractor shall have and continuosly implement an MSMS
as one of its core business functions during the whole maintenance operations
with respect to EGYPTAIR AIRLINES fleet.
4.7.1. The maintenance contractor shoud have a program for SMS training and
competence for his personnel to perform SMS duties
4.7.2. The maintenance contractor shall develop and maintain a maintenance

safety manual addressing safety risk assessment and mitigation program.
This manual shall include:
i. Scope of the safety management system;
ii. Safety policy and objectives;
iii. Safety accountabilities;
iv. Key safety personnel;
v. Documentation control procedures;
vi. Coordination of emergency response planning;
vii. Hazard identification and risk management schemes;
viii. Safety assurance;
ix. Safety performance monitoring;
x. Safety auditing;
xi. Management of change;
xii.Safety promotion
xiii.SMS training; and
xiv.Contracted activities.
4.7.3. The maintenace contractor shall inform EGYPTAIR AIRLINES Chief

Inspector immediately of any occurrence during performing maintenance
operation to any of EGYPTAIR AIRLINES property, and all procedures and

MCM
Chapter 1.12
safety risk assessment and mitigation and the related safety issues
submitted for any Aircraft.
4.7.4. EGYPTAIR AIRLINES will perform periodic audits according to a preset

audit plan on maintenance contractor safety management processes to
ensure continuous compliance with set safety requirements. Audits findings
shall be timely corrected.
5. Forms:
5. 1. Hazard/Confidential Human Factors Report Form 002
5. 2. Voluntary Report Form 003
5. 3. Maintenance Report Form 004

MCM
Title Page
Part 2
Maintenance Control

MCM
Title Page

MCM
Chapter 2.00
Index of Part 2
Index of Part 2
2.08 Defect Recording and Control Reproduce
2.11 Aircraft Electronic Data Base
2.12 Reduced Vertical Separation Minima (RVSM)

2.13 Reporting to the Authority, Original Equipment Manufacturer (OEM)
and the Type Certificate Holder
2.14 CAT - II Operations
Issue: 08 amend. :01 Page 1 of 2

MCM
Chapter 2.00
Index of Part 2
Issue: 08 amend. :01 Page 2 of 2

MCM
Chapter 2.01
Maintenance Program
1. Objective:
To describe how to set a program of maintenance, preventive maintenance, alteration
for the specified aircraft, engine, systems and emergency equipment.
2. References:
- ECAR 91.415, ECAR 91.423, 91.609, 121.135 and 121.374.

- Aircraft Maufacturer Maintenance Planning documents.
3. Responsibility:
3. 1 Chief Inspector for processing for Authority approval and for handling interval
escalation.
3. 2 Execluding interval escalation, function is contracted under the supervision of the

Maintenance Director.
4. Description
4.1. General :
4.1.1. EGYPTAIR AIRLINES has, a maintenance program and maintenance data for
each type of aircraft it operates. The Maintenance Program and the Maintence
Data for any aircraft shall be approved or accepted by the Authority before its
use. The Maintenance Program and the Maintence Data are provided for the use
and guidance of the maintenance personnel.
4.1.2. EGYPTAIR AIRLINES AMO develops, on behalf of EGYPTAIR AIRLINES, the

customized maintenance program (MP) document for each type/model of aircraft
using Type Certificate Holder Maintenance Planning Document (MPD) or
equivalent as the main reference.
4.1.3. Customized Maintenance Program shall fulfill the requirements of ECAA, type
certificate holder, supplmental type certificate holder, the state of design
requirements and Aircraft, engine and component OEMs (see Fig 1).
MCM
Chapter 2.01
Maintenance Program
4.1.4. The Maintenance Program shall contain the following information for each aircraft
as applicable:
i. EGYPTAIR AIRLINES name and address;
ii. The type, model and registration of the aircraft, engines and, auxiliary power
units;
iii. List of effective pages;
iv. Maintenance tasks and intervals at which they are performed taking into
account the anticipated utilization of the aircraft. Where utilization cannot be
anticipated, calendar time limits shall be included.
v. A continuing structural integrity program;
vi. A system that identifies mandatory maintenance tasks per the type design,
approval and their corresponding intervals (i.e. Certification Maintenance
Requirements (CMRs);
vii. Procedures for changing or deviating from items iv, v and vi above.
viii. Condition monitoring and reliability program description for aircraft systems,
componants and powerplants;
ix. Reference identification of the Program document, the date of issue and issue
number;
x. A statement signed by Chief Inspector that the specified aircraft is maintained
in accordance with the Program and that the Program is reviewed and updated
as required;
xi. Provision to record date and reference to approved amendments incorporated
in the Program;
xii. Details of pre-flight maintenance tasks accomplished by maintenance

personnel and not included in the Operations Manual for action by flight crew;
xiii. The tasks and the periods (intervals/frequencies) at which each part of aircraft,
engines, APUs, components, accessories, equipment, instruments, electrical
and radio apparatus and associated systems and installations are to be
inspected with the type and degree of inspection;
xiv. The periods when items are checked, cleaned, lubricated, replenished,
adjusted and tested;

MCM
Chapter 2.01
Maintenance Program
xv. Details of specific structural inspections or sampling program;

xvi. Details of the corrosion control program;
xvii. The periods and procedures for the collection of engine health monitoring data;
xviii. The periods when overhauls and/or replacements by new or overhauled parts
are to be made;
xix. Cross-reference to other documents approved by the Authority that contain
details of maintenance tasks related to mandatory life-limitations, CMR and
ADs with specific identification and care as to the mandatory status of these
tasks;
xx. Details of, or cross-reference to, Reliability Program;
xxi. A statement that practices and procedures to satisfy the Program are included
in a customised operator’s maintenance manual approved by the Authority;
xxii. Each maintenance task quoted is defined in the definitions section of the
Program;
xxiii. Any additional Authority requirements related to the type/model.
4.1.5. Customized Maintenance Program shall meet aircraft, engine, component

manufacturers requirements and EGYPTAIR AIRLINES specific requirements.
4.1.6. For ease of aircraft maimtenance scheduling, Flying Hours or Cycles may be
transferred into Calender depending on fleet average utilization and FH/FC ratio.
Such ratio shall be updated at least once each twelve months to reflect actual
utilization.
4.1.7. The MP shall highlight mandatory tasks i.e tasks required by the Authority, or by
the type certificate holder’s authority or contained in the concerned Maintenance
Review Board (MRB) document .
4.1.8. RII tasks and special tasks such as those related to EDTO operation shall be
clearly identified in the MP.
4.1.9. The MP shall contain recommended tasks gained by local in-service experience.
4.1.10. The MP shall address how the Condition Monitoring (CM) items to be handled.
4.1.11. The MP may contain non-mandatory bulletins or recommendations issued by

the manufacturer. Non mandatory information such as service bulletins, service
MCM
Chapter 2.01
Maintenance Program
letters and other information produced for the aircraft and its components issued
by an approved design organization, the manufacturer or authorities shall be
assessed to determine its use and implementation.
4.1.12. Maintenance scheduling and maintenance task sequencing shall take into
consideration the human factor principles and human limitation requirements that
includes, but is not limited to:
i. Layout of the Maintenance Item;
ii. Language used;
iii. Clear and concise instructions that are as brief and succinct as possible;
iv. Standardization of all task cards at the beginning to include the appropriate
personnel safety warnings and cautions;
v. All notes, warnings and cautions shall be apparent by the suggested use of
boxing, bolding, utilizing and underlining text;
vi. Contain clear instructions for the mechanic/inspector as to where to sign,
certify, initial, date the task;
vii. Where possible, colored cards may be used to display Maintenance Items
and task cards;
viii. Where a Maintenance Item has important graphic details, the graphics shall
be included;
ix. Full amplification of some tasks rather than referral to a separate document
that may distract the maintenance person; and
x. Referral to the applicable Approved Data.
4.1.13. The MP issue and all revisions shall be approved by the Authority before being
implemented.
4.1.14. The approved master copy of MP will be kept under the supervision of the Chief
Inspector.
4.1.15. An MP distribution list shall be generated by MP issuer (AMO Technical

Services Directorate) in which all MP users are listed. Sufficient number of
copies shall be produced as per the distribution list.

MCM
Chapter 2.01
Maintenance Program
4.1.16. MP is to be made on a media form or on an A4 loose papers and put on a three

hole folder manual for ease of amending.
4.1.17. MP shall be periodically reviewed (at least once yearly) to ensure it reflects
current type certificate holder's recommendations, revisions to the Maintenance
Review Board Report, the mandatory requirements and maintenance needs of
the aircraft.
4.1.18. Chief Inspector shall review the detailed requirements at least once annually for
its continued validity in light of the operating experience.
Manufacturer Manufacturer MRB
Maintenance MPD Report
Manual
Service Letters
Maintenance Customised Job

Program Maintenance Cards
Airworthiness management Program
Directivities
EOM ◌Service
ٍ RCB
Manuals Bulletins Recommendations ECAA
and EO Requirements
Fig 1
4.2. MP Approvals
4.2.1 The Contracted AMO is responsible for producing a proposal for aircraft MP
issue or any amendment thereto,
4.2.2 The proposed aircraft MP or any amendment shall be sent to Chief Inspector for
review, acceptance and processing for approval from ECAA.
4.3. MP Amendment:
4.3.1 The MP shall be revised each time the MPD, or equivalent document, is revised
but in all cases shall be revised at least once each twelve months.
4.3.2 Period between issue date of an MPD new revision and the corresponding MP
revision issue are conveyed within a time frame that will permit implementation
of changes to the Maintenance Program prior to the effective date of the
amendment.or four months whichever comes first

MCM
Chapter 2.01
Maintenance Program
4.3.3 In case an amemded MP, which encompasses additional tasks or additional

restrictions and MP issuance is delayed due to reasons beyond control, a
temporary revision containing such additional tasks or additional restrictions
shall be issued to comply with any requirments as to its effective date.
4.3.4 EGYPTAIR AIRLINES planning checks monthly MPD revisions to assure that
the revision used by the AMO is the last revision.
4.3.5 MP Amendments shall be distributed in due time to all MP users, according to

the distribution list.
4.3.6 A list containing the distribution, acknowledgement of receipt of MP and its

amendments and acknowledgement of embodiment into respective copies
signed by each recipient shall be maintained at the document distribution
section.
4.3.7 Each holder of an MP is responsible for embodiment of the received

amendments in due time.
4.3.8 To ensure its adequacy and effectiveness, and to confirm that it is being
properly controlled and adhered to, the MP shall be supplemented by a reliability
program.
4.3.9 When there is a need to change from one approved aircraft maintenance
program to another approved programm, the two programs shall be reviwed by
Engineerig and a bridging check is issued and performed, as agreed with the
Authority, in order to implement the change.
The MP Amendment Process is performed by following Process Chart:

MCM
Start Chapter 2.01
Maintenance Program
Technical Service & Planning Manager monitor MPD

and MRB issues by restricted access from TC Holder
Contracted maintenance organization Director

develops on behalf of Operator the Customized MP
Document using TC Holder Maintenance Planning
Document (MPD), MRB last revisions
Maintenance Program
Staff prepare
Customized MP are developed & amended Maintenance Programs
by the AMO Maintenance Program which are checked and
department staff which responsible for signed by Contracted
compliance of the MP with Manufacturer maintenance
Recommendations & with the authority organization Senior
requirements. Director & Operator
Chief Inspector is
charge to handle the
approval of the
Maintenance Program
with his Authority.
Operator after approval of MP send letter to Contracted maintenance

organization Director to give order to the technical publication department
to generate copies of Customized MP according to distribution list each
copy with certain controlled number for each department.
According to distribution list &

receiving receipt shall be
MP Amendments shall be
distributed in due time to Yes signed & provided to TPD as a
feedback.
all MP users Approved Master copy of MP
will kept by the contracted
AMO under the supervision of
The Chief Inspector.
TPD responsible for the MP revision

No
intervals to be under control.
Under supervision of Chief Inspector
C 2.01/01 MP Amendment Process
4.4. Calculation of Maintenance Interval for a New Aircraft:

MCM
Chapter 2.01
Maintenance Program
4.4.1 Unless otherwise specified in the delivery documentation of an aircraft, the

starting point for calculation of the due dates or times of the aircraft maintenance
tasks (flight cycles, flight hours or calendar time) is to be the first flight of the
aircraft.
4.4.2 The next date for intervals for scheduled maintenance tasks is calculated
starting from the completion date of the previous accomplishment.
4.5. Tasks Short Term Escalation:

4.5.1 Short Term Escalation Limitation:
i. A short term escalation program in which maintenance intervals may be
escalated is granted by Authority to EGYPTAIR AIRLINES in its Operations
Specifications and within certain limits. This privilege may be applied only in
justified exceptional circumstances, and only if such escalations are technically
feasible, such as:
a. Compensating for over-runs providing that the check interval shall not put
back the due date of the next check.
b. Carrying out maintenance intervals early, then the calculation of the next
check date shall start from the date brought forward.
c. Shortage of parts, material or manpower.
ii. Safety aspects shall be considered before implementing the short-term
escalations limitation.
iii. Chief Inspector may set other restrictions to the occurrence of repetitive short-
term escalation.
iv. Short-term escalation shall not be used to extend the following, unless specific
approval is taken from the ECAA:
a. Intervals specified by Airworthiness Directives.
b. Life limits specified by type certificate and supplemental type certificate data
sheets.
c. Tasks which have been classified as mandatory by the TC holder or the

authority, e.g tasks originated by Certification Maintenance Requirements
(CMR).

MCM
Chapter 2.01
Maintenance Program
4.5.2 The maximum variation of a prescribed period for an item is as follows:

i. 10% for items controlled by flight hours capped to 500 Hrs
ii. 5% for items controlled by number of landings/cycles capped to 250
landings/cycles
iii. For items controlled by calendar time:
a. One month for one Year or less checks.
b. Two months for two to three years checks
c. Three months for more than three years checks
iv. For items controlled by more than one limit e.g. items controlled by flying hours
and calendar time or flying hours and landings / cycles, the more restrictive limit
should be applied.
4.5.3 Procedures:
i. Applications for escalation shall be forwarded to Chief Inspector on form No.
311, three working days ahead of the task(s)/check due date for checks up to A
checks, and two weeks in advance for higher checks.
ii. Reasons for application for task(s)/check escalation shall be justified.
4.5.4 For escalation beyond limits mentioned in Clause 4.5.2 above, Form 311 with
appropriate technical justification will be presented to ECAA by Chief Inspector
in due time for approval.
4.5.5 ECAA will be notified on Yearly basis by short term escalation authorization.
5. Forms
5.1 Form No. 311.

MCM
Chapter 2.02
Maintenance Planning
1 Objective:
This procedure describes how to develop Aircraft maintenance plan in order to track
required maintenance activities to comply with the MP without impeding operations
schedule. The procedure also explains how to assign different aircraft for different flight
schedules and how to produce a maintenance plan for the whole fleet.
2 References:
ECAR 121.151, 121.153(a), (b), 121.157, 121.361, 121.367, 121.369, 91.7, 91.405,
and 91.407.
3 Responsibility:
3.1 EGYPTAIR AIRLINES Maintenance Director supervises the forecasting and tracks
the timely implementation of required aircraft maintenance activities through
contracted AMO Planning section.
3.2 EGYPTAIR AIRLINES Planning Manager, reviews the forcast of all fleet
maintenance checks, with consideration to the flight hours, flight cycles and/or
calender of each aircraft type according to the approved MP and also reviews Bill of
Work relevant to each aircraft accordingly.
4 Description
4.1 Maintenance Planning:
AMO Planning Manager shall implement a system for forecasting and tracking the
timely implementation of required aircraft maintenance activities.
4.2 Maintenance Director make necessary reviews to insure that AMO:

4.2.1 Develops an annual maintenance plan including:
i. The yearly allocation of flying time;
ii. The aircraft Usage Rate;
iii. The aircraft availability; and
iv. Other related planning data.
Issue:08 amend. : 01 Page 1 of 6

MCM
Chapter 2.02
4.2.2 Develops a maintenance quarterly and monthly plan with the necessary
information relating to the use of assigned aircraft and the maintenace
resources required to provide the necessry support.
4.2.3 Forwards the quarterly and monthly plan to the AMO scheduling section to
develop weekly and daily schdules taking into consideraton any required
adjustments for unscheduled maintenance and operational requirments.
4.2.4 Plans required maintenance checks according to the approved MP.
4.2.5 Prepares required work packages for execution. Package shall include, but not
limited to, the following elements:-
i. Master Index;
ii. Routine task cards;
iii. Engineering Order (AD's, SB's);
iv. Special work requirements;
v. Previously carried forward items; and
vi. Components due for removal.
4.2.6 Task Cards shall include necessary reference to Airworthiness Data.
4.2.7 Any issued non-routine task or finding shall be referenced to the originating
task card.
4.2.8 In case of any deviation or deferral, reference shall be made to the

4.2.9 Line maintenance work shall be scheduled without affecting Airworthiness

requirements or disturbing aircraft daily operational needs.
4.3 For tracking hours, cycles and calendar time for aircraft, engines and life- limited
components:
4.3.1 For aircraft equipped with ACARS system (all aircraft types except the Boeing
737-500 model), ACARS system automatically sends movement data to Opera
system through the Fleet Watch system which subsequently provides on time
aircraft flight hours and cycles.

MCM
Chapter 2.02
4.3.2 For aircraft types Boeing 737-500, Airbus A300-B4 and A300-600 models,
movement data is sent from the cockpit crew to the IOCC person in charge
who manually enters it on the Opera Sytem via the Fleet Watch system. This
provides aircraft flight hours and cycles.
4.3.3 In all cases the technical log pages are retained in which aircraft movement
data can be used whenever needed.
4.3.4 Aircraft and componant data will be updated according to data from 4.3.1 or
4.3.2.
4.3.5 Aircraft daily status is sent to EGYPTAIR AIRLINES Chief Inspector and
Maintenance Director by e-mail.
4.3.6 Fortnight form is sent biweekly including Aircraft and Engines status.
4.3.7 TCI-LLP Follow Up Process:

MCM
Chapter 2.02
4.4 Maintenance plans and flight schedules for different fleets including maintenance
checks/stops are issued accordingly.
4.5 Planning performance is reviewed monthly by the Planning Manager.
4.6 Planning schedules used are issued by the AMO as follows:
4.6.1. Daily Operations Schedule:

This schedule, Form No. LPM-MC-PM-01-F06, is issued daily at 16:00 hrs
covering the following day operations plan taking into consideration current
daily events that might affect the schedule.
All flights are revised within each fleet type and assigned to a specific aircraft
registration number highlighting any restrictions that might exist. Flights are
derived from fleet watch. This schedule contains all
types of maintenance activities (checks/stops such as weekly, A

checks…..etc).
4.6.2. Aircraft Hours Report:

This report is issued twice a week; on Monday and Thursday of each week
using Form No. LPM-MC-PM-01-F04 and includes flight hours of each aircraft
since its last hangar visit up to the date of issue including all escalations given
to each aircraft.
Hours are provided by records department via AMO Records server.
This report generates the following two reports.
4.6.3. Next due Checks Report:

This report is an extract of Aircraft hours report and indicates last check
carried out, hours, cycles and the expected coming check depending on the
utilization and the calculation of remaining hours/cycles/calendar to the next
due check. The report takes the form No. LPM-MC-PM-01-F04 and is
submitted to the line maintenance manager.
4.6.4. Operations Schedule:

MCM
Chapter 2.02
Flight schedule is received from concerned EGYPTAIR AIRLINES department

on weekly basis. Maintenance activities are allocated and a final plan is
established.
4.6.5. Checks Record:

This is a historical log where all aircraft checks since delivery are recorded
identifying check type, date, hours and cycles at which the check was carried
out. Data are collected from AMO record server and exported to excel file.
4.6.6. Weekly Operations Schedule:

This schedule is issued on weekly basis, each Thursday, indicating flights
schedule per aircraft and assigned maintenance activities per registration
number. This Schedule is prepared according to approved flight schedule
agreed upon in a fixed meeting held each Tuesday between AMO and
EGYPTAIR AIRLINES representatives.
4.6.7. Weekly workload Report:

This report is an extract of the weekly operations schedule. It is issued weekly
on Wednesday indicating all maintenance activities during the coming week .it
contains assigned registration numbers to flights, standby aircraft and aircraft
grounded for either line or base maintenance. Form No. LPM-MC-PM-01-F09
is used and submitted to maintenance and contracting director.
4.6.9. Monthly, Quarterly and Yearly Plans:

Monthly, Quarterly and Yearly plans are issued to illustrate all types of checks
and maintenance activities with respect to its due checks, required downtime
and aircraft hours and cycles. These plans are forwarded to Contracted AMO
to assign Maintenance location.
4. 7. Communication between EGYPTAIR AIRLINES and AMO:

A weekly meeting takes place each Tuesday between EGYPTAIR AIRLINES and
AMO Planning department. This meeting discusses the flight schedule for the
upcoming week. Results and recommendations of the meeting are reflected into the

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Chapter 2.02
weekly operations schedule issued by Planning Department. Decisions and actions

of the meeting are reflected directly into the fleet watch system.
4.8 All planning records will be maintained in form of hard copies except check record
which will be maintained in an excel format file with backup copy updated daily or
otherwise as necessary.
5 Forms:
The following forms are maintained in planning department according to corresponding

retention time:
Form
AD Status EP -03
Plan follow up EP -04
Form Retention period

LPM-MC-PM-01-F01 5 years
LPM-MC-PM-01-F03 One year
LPM-MC-PM-01-F04 One year
LPM-MC-PM-01-F06 3 months
LPM-MC-PM-01-F08 One year (Excel file)
LPM-MC-PM-01-F09 3 months

MCM
Chapter 2.03
Maintenance Control and
Follow-up
1 Objective:
1.1. This procedure describes the aircraft maintenance control and follow-up
scheduling and approving non-routine work and deferred maintenance activities.
1.2. To implement applicable standards and regulatory requirements regarding the

maintenance of aircraft including the policy for performing test flights and release
to service for aircraft and aircraft components.
2 References:
2.1 ECAR 43.1, 43.5, 43.7, 43.9, 43.13, 91.7, 91.405, 91.407, 121.151, 121.153(a) &
(b), 121.157, 121.361 and 121.369.
2.2 Maintenance Agreement with AMO.
3 Responsibility:
3. 1 Maintenance Director for supervision.
3. 2 Function is contracted to Approved Maintenance Organization.
4 Description:
4.1 EGYPTAIR AIRLINES shall have a maintenance control system that insures:
4.1.1 Each aircraft is duly registered and the appropriate certificates with respect
thereto are aboard the aircraft.
4.1.2 Each aircraft is maintained in an airworthy condition by insuring that:

i. It complies with all applicable airworthiness requirements submitted by the state
of design;
ii. It complies with the mandatory replacement times, inspection intervals, and
related procedures specified in the manufacturer’s maintenance manual, in the
approved maintenance program or in the operations specifications approved by
the ECAA;

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iii. The aircraft is inspected and all discrepancies repaired as prescribed in
manufacturers manuals;
iv. Maintenance personnel make appropriate entries in the aircraft maintenance
records indicating the aircraft have been approved for return to service;
v. Any inoperative instruments or item of equipment, permitted to be inoperative
by MEL is repaired, replaced, at the prescribed time;
vi. When listed discrepancies include inoperative instruments or equipment, a
placard is installed as required.
4.1.3 The Certificate of Airworthiness remains valid.
4.1.4 Operational and emergency system and equipment necessary for flight is
serviceable
4.1.5 Appropriately equipped, configured and maintained for its intended use.
4.1.6 Maintained in conformance with this Maintenance Control Manual.
4.1.7 Process of controlling A/C systems and equipment.
i. Issue list of systems and equipment for each A/C type.
ii. Contracted Maintenance organization update the list of system and

equipment frequently.
iii. Audit section audit list updating
iv. Technical services departement review and add MP task foe each
system and equipment
v. Record section follow up and add last performed MP task.

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Process of controlling A/C systems and equipment

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Follow-up
The Maintenance Control Process is Performed by followng Process Chart:
C. 2.03/01 Maintenance Control Process

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Follow-up
4.2 The Maintenance Director shall monitor maintenance activities to ensure the
following:
4.2.1 All maintenance on aircraft or aircraft component is carried out by an ECAR Part
145 approved maintenance organization.
4.2.2 Aircraft is maintained according to a continuous airworthiness maintenance

program. refer to Chapter 2.01.
4.2.3 All tasks defined in the maintenance agreement with each external maintenance
organisation that performs maintenance functions for EGYPTAIR AIRLINES are
completed in accordance with the maintenance agreement and within the
required time constraints.
4.2.4 All maintenance, repairs and modifications are made following the methods,
techniques, standards and instructions specified in the Airworthiness data.
4.2.5 All maintenance is performed using the tools, equipment and material specified
in Airworthiness data. Where necessary, tools and equipment shall be controlled
and calibrated to an officially recognized standard Accepted by ECAA.
4.2.6 All maintenance is performed within any environmental limitations specified in

the Airworthiness data. In case of inclement weather or base maintenance,
proper facilities shall be used.
4.2.7 Routine or lengthy aircraft maintenance are scheduled to have minimum effect
on operational requirements.
4.2.8 All aircraft maintenance checks are performed within the limits prescribed by the
approved aircraft maintenance program. Whenever a maintenance check cannot
be performed within the required time limit, reference is to be made to the Chief
Inspector for its postponement in accordance with the limitations of the granted
Operations Specifications.(refer to Ch.1.05)
4.2.9 Maintenance is performed by appropriately qualified personnel. Required
inspection items (safety sensitive tasks) are performed by appropriately qualified
independent inspection personnel.

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4.2.10 Applicable ADs are accomplished in due time.
4.2.11 If during performing any maintenance it is found that unserviceable items

affecting airworthiness, a Non-routine Card is issued and used for recording and
rectifying the unserviceable items.
4.2.12 If during performing any maintenance it is found that the aircraft is un-airworthy
or does not meet applicable type certificate data, ADs, or other approved data
upon which its airworthiness depends, the AMO gives EGYPTAIR AIRLINES
and ECAA a signed, dated and detailed list of those discrepancies. Such items
shall be listed in the appropriate aircraft records.
4.2.13 Follow-up is made for the base and ramp inspections from checklist filled by
Maintenance Manager.
4.2.14 Follow-up the KPI’s listed in the contract
4.3 Cerificate Release to Service (CRS):
4.3.1. A Certificate of Release to Service (CRS) shall be issued before flight in the
following cases:
i. Completion of any maintenance package. The maintenance package may
include a check or inspection from the approved aircraft maintenance program,
ADs, overhauls, repairs, modifications, aircraft component replacements and
defect rectification or any combination thereof;
ii. Completion of any defect rectification, while the aircraft operates between
scheduled maintenance. New defects or incomplete maintenance work orders
identified during maintenance shall be brought to the attention of the
EGYPTAIR AIRLINES. In the case where such maintenance is to be
postponed and provided this missing element/defect does not affect the
airworthiness of the aircraft, open items shall be entered in the aircraft CRS or
relevant Aircraft records.
4.3.2. Before releasing an aircraft for flight, it shall comply with the following
requirements :
i. The aircraft has a Certificate of Registration issued by ECAA;

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ii. The aircraft has a valid Certificate of Airworthiness issued by ECAA;
iii. The aircraft has a valid Certificate of Noise issued by ECAA;
iv. The aircraft meets the performance requirements of its type certificate data
sheet;
v. The aircraft weight and centre of gravity are determined using an approved
weight and balance program;
vi. The aircraft complies with internal/external markings and placards
requirements.
vii. The aircraft meets the applicable Airworthiness requirements, i.e. has a
maintenance release to service certificate duly issued and signed. This release
to service certificate shall be issued before flight, after the completion of any
maintenance and shall be signed by an appropriately authorized person in
accordance with ECAR Part 145;
viii. The Airworthiness release of aircraft, which follows the line maintenance is to
be recorded in the aircraft Technical log. Entry of a check type and sign-off
constitutes a complete Airworthiness release to service;
ix. The Airworthiness release following a routine maintenance check shall be
recorded on Relevant certificate of release to service form. The form contains
Aircraft data, check, release period/flying hours, sign off and stamp of
certifying personnel;
x. Before signing the release to service the authorized person shall ensure that
all necessary maintenance work, major repair and major modificatin has been
carried out according to an approved procedure, and approved data. He shall
ensure also that no known condition exists which would make the
aircraft/component un-airworthy and so far as the work performed is
concerned, the aircraft or component is in a condition for safe operation. All
such work shall be appropriately documented;
xi. Release to service certification form shall meet ECAA requirements. The
following statement shall be used: "I hereby certify that this aircraft has been
inspected in accordance with ECAR 145, (insert type per approved

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Follow-up
maintenance program) inspection and was determined to be in airworthy
condition”.
xii. The person signing the certificate of release shall be satisfied that all work
included in the work package has been properly carried out.
xiii. Persons authorized to issue a certificate of release to service for aircraft or
aircraft component are appropriately authorized according to ECAA
requirements or through a procedure approved or accepted by ECAA. A list by
name, title and authorizations granted on type/rating for persons authorized to
issue release to service shall be made by the contracted AMO and
continuously updated.
4.4 Component Release to Service:
4.4.1 A CRS shall be issued at the completion of any maintenance on an aircraft

component while off aircraft (Authorized release certificate/airworthiness
approval tag).
4.4.2 To install a component in aircraft it shall be in a satisfactory condition, has been

appropriately released to service using Authorized Airworthiness Release
Certificate / Airworthiness Approval Tag issued by the manufacturer or by an
approved Part 145 maintenance organization The certificate shall contain
necessary data about the item, entry of the work performed, signature and
stamp.
4.4.3 A component is considered serviceable if it was temporarily removed from

aircraft for accesability.
4.4.4 Prior to installation of a component on an aircraft the installer shall ensure that
the particular component is eligible to be fitted when different modification
and/or Airworthiness directive configurations may be applicable.
4.4.5 Standard parts shall only be fitted to an aircraft or component when the
maintenance data specifies the particular standard part. Standard parts shall
only be fitted when accompanied by evidence of conformity traceable to the
applicable standard.

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4.4.6 Raw material or consumable material shall only be used on an aircraft or a

component when the aircraft or component manufacturer states so in relevant
Airworthiness data. Such material shall only be used when it meets the required
specifications and has appropriate traceability. All material shall be
accompanied by documentation clearly relating to the particular material and
containing conformity to specification statement from both the manufacturing
and supplier sources.
4.4.7 Installed service life limited parts and components shall not exceed the
approved service life limit as specified in the approved maintenance program.
Such components shall have records that can provide component history
traceable to initial introduction of component into service.
4.4.8 A component shall be considered unserviceable in any one of the following

circumstances:
i. Expiry of the service life limit as defined in the maintenance program;
ii. Non-compliance with the applicable ADs or other continued airworthiness
requirements mandated by ECAA;
iii. Absence of the necessary information to determine the airworthiness status or
eligibility for installation;
iv. Evidence for defects or malfunctions;
v. Involvement in an incident or accident likely to affect its serviceability.
4.4.9 Unserviceable components shall be identified and stored in a secure location

under the control of the AMO until a decision is made in the future status of such
component.
4.4.10 Components which have reached their certified life limit or contain a non-
repairable defect shall not be permitted to re-enter the serviceable component
supply system unless certified life limits have been extended or a repair solution
has been approved according to Authority requirements.
4.4.11 During component transportation and storage, necessary measures shall be

taken to protect against corrosion or damage.

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4.4.12 If the need calls for installation of a part fabricated within the contracted AMO,
such part shall comply with related specifications. Standard parts are to be
fabricated in accordance with the corresponding international standards.
Fabricated parts installed in aircraft shall have an appropriate certificate of
conformity issued by an appropriately qualified person according to an approved
procedure within Part-145 organization:
i. Fabricated parts are only allowed for replacement of irreparable parts that
cannot be obtained in time or not economically viable to be obtained as an
original part or if the part does not relate to Airworthiness provided that it
complies with pre-specified approved specifications.
ii. Each fabricated part shall be appropriately identified according to an
approved procedure.
iii. Used materials shall be traceable to required material specifications.
4.5 Contracted AMO Maintenance Control Center MCC shall:
4.5.1 Coordinate with production control sections in places of maintenance work for
monitoring the progress of maintenance work and detecting technical
discrepancies that may affect aircraft operation for each aircraft according to
operational plan for tracking and determining its technical status;
4.5.2 Be responsible for controlling, monitoring and scheduling non-routine and

deferred maintenance activities and obtaining necessary approvals, including
any MEL/CDL requirements.
4.5.3 Recommend aircraft operational schedule adjustments to comply with

requirements for non-routine maintenance and defect rectifications.
4.5.4 Communicate with flight crew and line maintenance personnel about
maintenance discrepancies, deferred maintenance and MEL itemsin
coordination with IOCC.
4.5.5 Notify technical difficulties which may result in cancellation, delayed or

emergency conditions promptly to :
i. Chief Inspector;

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Follow-up
ii. Maintenance Director;
iii. ECAA.
4.5.6 Support line maintenance requirements to assure dispatch of airworthy aircraft.

This includes providing proper interpretation of technical issues pertinent to the
situation, emergency mandatory requirements such as telegrammic ADs/CNs
and All Operator Telexes and when necessary, obtaining additional technical
assistance from specialized persons to assure that the requirements are met or
a proper decision is made.
4.5.7 Coordinate and authorize maintenance whenever an in-service aircraft with a

technical difficulty is en-route to, at, or inbound from a station.
4.5.8 Control of maintenance functions. This is exercised by:

i. Alerting downstream line stations on the status of incoming aircraft;
ii. Scheduling timely correction of defects at line maintenance where the
necessary spares, equipment, facilities and appropriate manpower are
available;
iii. Coordinating the grounding of aircraft for application of emergency mandatory
requirements and rectification of discrepancies which can not be deferred.
4.5.9 Supporting line maintenance requirements to assure, that when an aircraft has
been contaminated by a shipment of damaged or leaking dangerous goods:
i. hazardous contamination is removed from the aircraft without delay according
to AMM;
ii. In the case of radioactive contamination, arrangements are made to take the
aircraft out of service and Aircraft towed to safe area for evaluation by qualified
team from Egyptian Nuclear Authority.
4.6 Aircraft Line Maintenance:

Aircraft line maintenance shall contain all actions necessary to ensure that the
aircraft is fit to make the intended flight. These should, at least, include the
following:

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Chapter 2.03
Follow-up
4.6.1 Walk-around that includes an exterior inspection of the aircraft and its system
and equipment including:
i. Emergency system and equipment for condition;
ii. Obvious signs of wear or damage;
iii. Leakage of fuel, oil, hydraulic, water or presence of blue ice;
iv. Pitot static ports are not damaged or obstructed;
v. Flight controls are not locked or disabled;
vi. Frost, snow or ice is not present on critical services;
vii. Aircraft structure or structural components are not damaged.
4.6.2 An overview of the aircraft technical and cabin logs to ensure that the intended
flight is not adversely affected by any outstanding deferred defects and that no
required maintenance action shown in the deferred maintenance or cabin log is
overdue or will become due during the flight.
4.6.3 A control that consumable fluids; fuel, oils, hydraulics, gases etc, uplifted prior to
flight are serviced to the correct quantity, specification, free from contamination,
and correctly recorded.
4.6.4 A control that other required servicing; water system and toilets are properly
made prior to flight. Water system & tanks sterilization and disinfecting are to be
accomplished according to the maintenance program.
4.6.5 A control that required fluids sampling and analysis for engine oil, hydraulic or
fuel tank sampling is carried out, according to the maintenance program
intervals or on request, at an approved laboratory. Results of sample analysis
are to be checked and necessary recommendations shall be carried out.
4.6.6 A control that all servicing panels and doors are checked and closed prior to
next aircraft operation.
4.6.7 A control that control surface and landing gear locks, Pitot/static covers, restraint
devices and engine / aperture blanks have been removed before flight.
4.6.8 A control that all the aircraft’s external surfaces and engines are free from ice,
snow, sand, dust etc.

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Chapter 2.03
Follow-up
4.6.9 A control that:

i. Tyre inflation having normal values;
ii. Necessary on-board documentation are complete and valid;
iii. The serviced fuel quantity is as required; the fuel receipt will be directed on
daily basis for records use;
iv. Defects affecting the safe operation of the aircraft are rectified within the limits
prescribed by the MEL or the CDL as appropriate;
v. Defects that cannot be rectified before departure is deferred only when justified
causes are present (lack of downtime, spares, manpower, facilities and
equipment, etc.) are deferred with reference to the MEL or the CDL for the
aircraft type;
vi. For those items permitted to be inoperative under an approved MEL, the
maintenance person shall place a placard, which meets the aircraft's MEL
requirements, on each inoperative item of equipment, marking it as
"Inoperative" or "Deactivated" and shall enter this into the aircraft logbook;
vii. That deferrals cumulative effect regarding their quantity on the same aircraft
and any restrictions contained in the MEL should be considered. These should
be made known to the flight crew a suitable time prior to flight;
viii. An appropriate record and follow-up is to be made on deferred items not to
exceed their maximum allowed deferral time;
ix. Next due routine check validity shall apply up to the arrival of aircraft to a place
where it can be done.
4.6.10 In order to ensure that line maintenace is appropriately performed

representatives of EGYPTAIR AIRLINES monitor line maintenance activities
among work shifts.
4.7 Technical Assistance to Outstations by Maintenance Control:

Maintenance Control Center provides the following support to outstations:
4.7.1 the interpretation of technical issues related to Company policies and

procedures, Maintenance Data and providing assistance during trouble shooting
of aircraft.

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Chapter 2.03
Follow-up
4.7.2 making necessary arrangements with all concerned for the implementation of
special repairs.
4.7.3 obtaining concession from EGYPTAIR AIRLINES Chief Inspector to allow

aircraft to ferry flight back to Base, with defect out of MEL after getting the
approval from ECAA.
4.8 Outstations Resources by Maintenance Control:
4.8.1 Maintaining a database for information regarding the current availability of

resources at all outstations.
4.8.2 Assuring availability of resources at an outstaion (spares, skilled manpower,

facilities and equipment, etc.) when a defect rectification is required at this
outstation. If resources are not available at an outstation to rectify a problem,
MCC will:
i. Arrange for maintenance with another repair station;
ii. Arrange for transport of the resources from the home base or other line
stations;
iii. Arrange for ferry flight of the aircraft to a capable maintenance performing
station after obtaining the required approvals.
4.9 Coordination of Outstation Activities with Home Base :
4.9.1 Technical support sectioncoordinates with Maintenance Director regarding

deferred maintenance scheduling, and the retention or transfer of out-station
records.
4.9.2 Technical support section coordinates with the outstation AMO regarding the
evaluation of aircraft system failures, identification and correction of defects and
implementation of special repairs.
4.9.3 Maintenance Control coordinates with Material Supplier regarding the supply of
parts and materials at outstations, coordination of replenishments of satellite
stores and flying kits, shipping of material to and from outstations, and
administration of parts pooling and loan agreements.

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Follow-up
4.9.4 Technical support section coordinates with flight crew for resolving operational
problems in due time to minimize schedule interruptions. MCC also informs
flight crew a suitable time in advance about deferred maintenance and any
operational consequences related thereto.
4.9.5 Maintenance Control center also provides resolution of disputes between flight
crew and line maintenance.
4.10 Documentation and Records:
4.10.1 Maintenance Control center maintains an information database for available

resources at each outstation. The database includes manpower data (head
count, skill level and certification), availability of tools, ground support
equipment, availability of spares and material, and availability of facilities.
4.10.2 Technical support section maintains records of deferred items, and their
maximum deferral time.
4.10.3 Technical support section maintains a log of significant daily activities including
details of repairs being made to aircraft out of service at outstations.
4.10.4 Technical support section assures proper completion/ routing of line

maintenance forms and records (aircraft logs, delay reports, stock investigation
slips, fueling sheets, unit tags, parts rob tickets, …..etc.).
4.10.5 Maintenance Control center maintains visibility boards showing status of each
aircraft.
4.11 Test Flight Program:
4.11.1 The contracted AMO is responsible for establishing a test flight program for each
aircraft type. Program is to determine contents of test flight, when a flight test is
to be done and whether a complete or limited flight test is required. Program
shall be approved by Chief Inspector.
4.11.2 Maintenance crew participating and monitoring test flights shall be appropriately
qualified.

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Follow-up
4.11.3 Before test flight is conducted, it shall be assured that all required maintenance
work has been appropriately performed.
4.11.4 An application for a test flight after maintenance work shall be submitted to
ECAA through the Chief Inspector one working day before for approval.
Appropriate forms are to be used
4.11.5 After conducting the flight test, a report is to be issued by the testing pilot. This
report shall be revised by the Chief Inspector and necessary recommendations
issued and shall be sent to ECAA.
4.12 Control of SAFA Reports:
4.12.1 SAFA audit reports shall be sent to Chief Inspector by Safety & Quality General
Manager.
4.12.2 Chief Inspector shall take the necessary actions to rectify the reported defects
through the Contracted AMO and Ground Handling Company according to
defect.
4.12.3 Chief Inspector shall send the rectification report to Safety & Quality GM
EGYPTAIR AIRLINES (see fig.1). Safety & Quality GM EGYPTAIR AIRLINES
shall send the report to SAFA and copies to ECAA, Chairman and Holding
Company Safety & Quality Division.

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Chapter 2.03
Follow-up
SAFA I.R
ECAA
EGYPTAIR
AIRLINES
S&Q DIRECTOR HOLDING
S&Q Division
OPERATIONS
EGYPTAIR AIRLINES
EGYPTAIR
AIRLINES
CHAIRMAN S&Q Director
CHIEF
M&E INSPECTOR
COMPANY
Ground Service QA
M&E M&E QA / Safety
CHAIRMAN
M&E MAINT. DIR.

G. S. COMPANY
Fig.1

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Chapter 2.03
Follow-up
5. Forms:
5.1 Aircraft Technical Logbook (TLB).
5.2 Deferred Defect Daily Status Form 432
5.3 Certificate of Fitness for Flight Test Form 135.
5.4 Aircraft Release to Service CRS 506B.
5.5 Deferred Defect Logbook (DDL Form F407).
5.6 Daily Ramp Checklist ( Form No.: 141).
5.7 Daily Base Checklist ( Form No.: 142).

MCM
Chapter 2.04
Parts Removal and
Installation
1. Objective:
To implement applicable standards and regulatory requirements regarding the Parts

Removal and Installation for aircraft and aircraft components
2. References:
2. 1 ECAR 91.3, 91.407, 121.151, 121.153(a), (b) and 121.157.
2. 2 Maintenance Agreement with AMO.
3. Responsibility:
Function is contracted to AMO under the supervision of Maintenance Director.
4. Description:
The Maintenance Director shall monitor maintenance activities to ensure:
4. 1 Parts Installation
4.1.1 No new part is installed on an aeronautical product unless the part meets the
standards of:
i. Airworthiness applicable to the installation of new parts (refer to Table (1)) and;
ii. the new part has marking identifying it as a part specified in the type design
conforming to a recognized national or international standard, or
iii. The part has been approved for use on an aeronautical product, in accordance
with the type certificate, if the part was originally designed and manufactured
for an aeronautical use, or;
iv. For non-critical airworthiness items only, parts manufactured under a Parts
Manufacturer Approval (PMA) is acceptable.
4.1.2 No used part is installed on an aeronautical product, unless the part meets the
standards of airworthiness applicable to the installation of used parts and is
either:
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Chapter 2.04
Parts Removal and
Installation
i. An airworthy part that has been removed from an EGYPTAIR AIRLINES

aircraft for immediate installation on an EGYPTAIR AIRLINES aircraft, o ;
ii. An airworthy part that has undergone maintenance for which a maintenance
release has been signed by an appropriately rated AMO.
In all cases the action shall be appropriately documented by the AMO concerned
person.
4.1.3 No used life-limited part is installed on an aeronautic product unless the part
meets the standards of airworthiness applicable to the installation of life-limited
parts and:
i. The technical history of the part is available to demonstrate the time in service
does not exceed life authorized for that part in the type certificate governing the
installation;
ii. The technical history referred to in sub-paragraph 4.1.3.i. is incorporated into
the technical records for the aeronautical product on which the part is installed.
Product Acceptable Type of Document
New Parts, New Components and Kits ECAA Authorized Release Certificate / EASA
Form One / JAA Form One*, FAA Form 8130-3
or equivalent issued by a Type Certificate (TC)
Holder, Supplemental Certificate (STC) Holder
or, for non critical airworthiness items only, a
Parts Manufacturer Approval (PMA) Holder
Used Parts, New Components and Kits ECAA Authorized Release Certificate / EASA
Form One / JAA Form One*, or FAA Form 8130-
3 or equivalent issued by an approved ECAR
Part 145 Approval Holder
Standard Parts (NAS, NSA such as: bolts, Certificate of Conformity to applied aeronautical
nuts, screws, fasteners … ) standards

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Ingredients, Consumables (oils, sealants, Certificate of Conformity or traceability to

greases, etc … ) appropriately certified batch
Raw Material (e.g. for local manufacturing) Certificate of Conformity or traceability to

appropriately certified batch
Table (1) - Parts Certification Requirements
*Only JAA Form 1 issued before 28 Sep 2004 for used material and before 28 Sep 2005
for new material.
4. 2 Parts Removal
4.2.1 Procedure for return of defective parts removed from Aircraft.
Defective components / parts removed from Aircraft will take place in the
following cases:
i. Component / part found unserviceable;
ii. Component / part is time expired;
iii. Component / part received and found non-compliant;
iv. Component / part found deteriorated during handling;
v. Restitution after hire;
vi. Expendables / Consumables.
4.2.2 Cases of Component found Unserviceable / Non Compliant or deteriorated

during handling:
The appropriately certifying staff shall tag the item by an “Unserviceable Item
Tag”. Material handling section will route the unserviceable material to dedicated
area then it will be transferred to the quarantine store.
4.2.3 Cases of Expendables / Consumables

The appropriately certified staff shall tag the item by the “Scrapped Parts Tag”
and instruct the material handling section to place that item in special identified
locked container and route it to the condemned store, where it is held pending for
final disposal.

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Parts Removal and
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4.2.4 Return of Defective Aircraft Components to Store

The material handling section supervisor shall ensure that defective components
are attached with the appropriate tags and reports.
5. Forms
N/A

MCM
Chapter 2.05
Deferred Maintenance
1. Objective:
To describe how to issue, approve and handle customized minimum equipment list and
describe the procedure for deferring Aircraft system or component discrepancies and
follow up for rectification.
2. References:
2. 1 ECAR 91.213, 121.139, 121.304, 121.607(b) and 121.628.
2. 2 Operations Specifications.
3. Responsibility:
3.1. Excluding MEL approval and Interval extension, function is subcontracted to AMO
under supervision of Maintenance Director.
3.2. Chief Inspector for processing MEL approval with ECAA and for approving interval
extension as per approved Operations Specifications.
4. Description:
4.1. Customized MEL:
4.1.1 EGYPTAIR AIRLINES is authorized from ECAA to use minimum equipment

lists for its aircraft within the Operations Specifications granted.
4.1.2 MMEL as issued by the manufacturer and approved by the State of Design
authority. MMEL shall be used to produce a customized MEL to suit regulatory
requirements and actual aircraft configuration.
4.1.3 In no way shall the MEL be less restrictive than the MMEL.
4.1.4 Before developing the MEL, consultation may be made with flight crew about
additional restrictions.

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Chapter 2.05
4.1.5 The AMO develops the customized MEL document for each type/model of
aircraft using MMEL as issued by the Manufacturer.
4.1.6 MEL shall contain guidance material for use and interpretation of listed items.
4.1.7 MEL shall be revised each time an MMEL’s revision is issued.
4.1.8 MEL shall reflect specific aircraft configuration, modification status and any
additional regulatory requirements.
4.1.9 Time frame between MMEL issue or revision and the corresponding MEL
revision issue and submition to ECAA for approval shall not exceed six weeks.
4.1.10 MEL issue and permanent revisions shall be approved by ECAA. Temporary
revisions based on Temporary Master MEL will be approved by the Chief
Inspector.
4.1.11 The approved master copy of MEL shall be kept under the supervision of the
Chief Inaspector.
4.1.12 An MEL distribution list shall be generated by Contracted Maintenance

organization, in which all MEL users are listed. Sufficient number of copies shall
be produced and distributed accordingly. Each copy shall bear a specific
control number for each specific holder.
4.1.13 MEL are to be made on an A4 loose papers and put on a three hole folder
manual for ease of amending.
4.1.14 Aircraft shall not be released to service with an inoperable or defective system,
instrument or equipment unless it is thereby permissible in the MEL.
4.1.15 A copy of the MEL/CDL/DDG for the specific aircraft shall continuously be kept
on board the aircraft. Aircraft copy shall be identified by the concerned aircraft
registration letters.
4.1.16 Inoperative system or equipment shall be recorded in the concerned aircraft

deferred defect logbook and made accessible to flight crew at all times.

MCM
Chapter 2.05
4.1.17 The PIC shall be informed by the AMO suitable time in advance of departure
time about the deferred defect status in respective aircraft with reference to any
operational consequences of the deferral.
4.1.18 Where appropriate, deferred items shall be placarded, marking it as

"Inoperative" or "Deactivated".
4.1.19 Maintenace action for inoperative item shall be made according to maintenance
reference and completed within the required time constraints and recorded in
the aircraft technical log. Cross reference shall be made between aircraft
technical log page in which the defect is recorded and deferred log page in
which the deferral of the same defect is made. Record shall include reference
to the MEL/CDL/DDG/AMM/SRM,…etc, item number, reason for deferal,
maintenance action taken, date of deferal and authorized person signature and
stamp.
4.1.20 The aircraft shall be operated under all applicable conditions and limitations
contained in the MEL.
4.1.21 Serviceability of inoperative system or equipment shall be restored within a

specified interval prespecified inside the MEL/CDL/DDG/AMM/SRM,…etc.
4.1.22 Dispatching an aircraft with an inoperative system or equipment beyond such

Interval is not allowed unless it is authorized to do so by Chief Inspector as he
is authorized within EGYPTAIR AIRLINES Operations Specifications.
4.1.23 A daily deferred defect status list shall be issued and contents shall be
continuously updated and followed up. List contains deferred items
for each aircraft, date of deferral, allowed interval for deferal, reason for
deferral and if needed, reference to interval extension as made by Chief
Inspector or by ECAA.
4.2. MEL Approvals
4.2.1 The Contracted AMO produces proposal for an Aircraft MEL issue or any
amendment thereto. The proposed MEL or any amendment will be sent to

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Chapter 2.05
Chief Inspector for review, acceptance and processing for approval from
ECAA.
4.3. MEL Amendment:
4.3.1 AMO embodies MEL received amendments in MEL copies in due time.
4.3.2 A list containing distribution, acknowledgement of receipt of MEL and its

amendments and acknowledgement of embodiment into respective copies
signed by each recipient shall be maintained.
4.3.3 Each recipient shall send a feedback to the document distribution section that
he has updated his copy to the latest amendment.
4.3.4 The Maintenance Director is responsible for assuring the proper condition and
updating of on-board aircraft copies.
4.4. MEL shall contain the following:
4.4.1 Approval statement.
4.4.2 Preamble.
4.4.3 Cross-reference to MMEL issue and date.
4.4.4 MEL items, conditions and quantities, listed in ATA sequence.
4.4.5 Special operations required to be performed by flight crew or additional

maintenance action(s) required to be performed by maintenance personnel.
4.4.6 Reference to other applicable documents (maintenance manual, operations
manual, etc.) as needed.
4.4.7 Category for corrective action time limits (A, B, C or D).
4.4.8 Statement of any special conditions or limitations for special operations

(EDTO, RVSM, CAT II ……)
4.5. Configuration Deviation List (CDL) / Dispatch Deviation Guide (DDG)
4.5.1 As part of aircraft certification, EGYPTAIR AIRLINES uses type certificate

holder CDL/DDG without change. The CDL/DDG may be a separate document
or may constitute a part of the Aircraft Flight Manual (AFM).

MCM
Chapter 2.05
4.5.2 No changes are permitted to the CDL/DDG except as made by the type
certificate holder.
4.6. Classification of Deferred Defects :
4.6.1 Non-Airworthiness Items:

Since these Items do not affect the continued safe operation of the aircraft,
therefore they may be deferred until the next maintenance opportunity. Such
items are generally not specifically listed in the MEL/CDL/DDG manuals.
Cabin non-airworthiness items normally recorded in Deferred Cabin Defect
Log.
4.6.2 Defferals of Malfunctioning System or Component as per the MEL/CDL/DDG:

Defects may be classified as follows:
i. Items which require no maintenance or flight crew action prior to deferral;
ii. Items which require placarding, they are denoted by an asterisk (*) in the MEL
manual;
iii. Items which require maintenance action prior to deferral, they are denoted by
letter “M” in the MEL manual;
iv. Items which require flight crew action to deferral and/or during operation of
subsequent flight, they are denoted by letter “O” in the MEL manual;
v. Procedures are in the respective MEL/CDL/DDG.
4.6.3 Other Items Not Listed in MEL:

The MEL does not contain obviously required items such as wings, flaps, and
rudder. Save what is mentioned in 4.6.1 and 4.6.2 above, all items installed on
an aircraft for compliance with the Airworthiness Standards and the Operating
Rules and Regulations and not listed on the MEL must be operative. A
reference is usually to other applicable documents; AMM, SRM, CDL, DDG,
etc.
In all cases the MEL must not deviate from the Aircraft Flight Manual
Limitations, Emergency Procedures or Airworthiness Directives.
4.7. MEL Items Repair Intervals:

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Chapter 2.05
The intervals specify the maximum time limit prior to which the discrepancies must
be repaired:
“A” denotes repair within the time interval specified in the “Remarks or Exceptions”
block of MEL;
“B” denotes repair within three calendar days;
“C” denotes repair within ten calendar days; and
“D” denotes repair within one hundred twenty calendar days.
4.8. Deferred Defect Control Procedure:
4.8.1 Before deferring a defect, Contracted AMO certifying person shall ensure that
the defect is within the MEL/CDL permissible and make necessary entries in
the aircraft Technical Log Book and the DDL. Necessary maintenance actions
accompanying deferrals shall be made.
4.8.2 Copy from DDL shall be sent to AMO planning for controlling, monitoring and
scheduling non-routine and deferred maintenance activities, including
MEL/CDL/DDG requirements (material and time).
4.8.3 AMO planning shall send copy from the DDL to line maintenance technical
support.
4.8.4 Line maintenance technical support issues an NRC to line maintenance for
defects rectification.
4.8.5 After defect rectification, action taken shall be recorded in DDL, DDL copy
shall be handled to line maintenance techical support to close the loop..
4.8.6 AMO Techical Support shall e-mail updated Deferred Defect status promptly at
least once daily to EGYPTAIR AIRLINES Chief Inspector.
4.8.7 No extension of any deferred defect repair interval is permitted without

EGYPTAIR AIRLINES Chief Inspector prior approval.
4.9. MEL Short Time Escalation Procedure:
4.9.1 If there is a justified difficulty to rectify a deferred defect within its repair interval
an extension request, Form No. 318 shall be applied to EGYPTAIR AIRLINES

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Chapter 2.05
Chief Inspector from the AMO Shedueling Departement. This may be applied
only in exceptional circumstances where reasonable justification is provided
regarding why the extension is required. The extension request shall be
approved by the Chief Inspector prior to the end of initial rectification interval.
4.9.2 Chief Inspector is authorized according to Operation Specfication to approve

extensions above the maximum repair interval for categories B and C only .
ECAA must be notified by such extensions within 24 hours of the use of this
extension authorization.
4.9.3 Chief Inspector shall reviw the application to insure that:

i. The aircraft has no other deferred defect that may hinder the current deferral;
ii. The effect of deferring extension on the aircraft operation, flight route shall be
taken into consideration.
Defered Defect control and Short Time Escalation Process is shown as per
following Chart.

MCM
Chapter 2.05
5. Forms:
5.1 Deferred Defect Log, form No. 407.
5.2 Deferred Item Extension, form No. 318.
5.3 Deferred Defect Daily Status, form No. 432.

MCM
Chapter 2.06
Continuing Airworthiness

1 Objective:
1.1 To maintain the Aircraft in an airworthy condition and to monitor and assess
maintenance and operational experience with respect to continuing airworthiness
of aircraft.
1.2 To determine EGYPTAIR AIRLINES policy to run a continuous analysis and

surveillance program.
1.3 To set EGYPTAIR AIRLINES policy regarding the implementation of technical

requirements for performing a ferry flight.
2 References:
2. 1 ECAR 21.265 ECAR 43.1, 43.13, 43.17, 43.21, 91.7, 91.13, 91.403, 121.105,
121.303, 121.360, 121.361-121.374 inclusive, 121.373 and 121.378.
2. 2 Maintenance Agreement with AMO.
3 Responsibility:
3.1 These functions are contracted to AMO under the supervision of Maintenance
Director.
3.2 Chief Inspector for program approval from ECAA and for approving interval
escalation.
4 Description:
4.1 General
Maintenance Director shall insure that AMO have a Technical Publications
Department which is responsible for the procurement of all Airworthiness Data
from the concerned Manufacturer, Type Certificate Holder, Supplmental Type
Certificate Holder and Authority.

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Chapter 2.06
4.2 Reliability Program:
4.2.1. General:
i. EGYPTAIR AIRLINES has a Reliability Program to monitor and assess
maintenance and operational experience with respect to continuing
airworthiness of aircraft, as prescribed by ECAA;
ii. The Reliability Program is approved by ECAA within EGYPTAIR AIRLINES
Operations Specifications;
iii. The RP shall be applied to all EGYPTAIR AIRLINES aircraft, power plants,
aircraft systems, and to all vital components attached thereto, checks and
inspections. A list of such aircraft, systems, as per ATA 100 specifications and
vital components shall be prepared and attached as an appendix to the RP for
each aircraft type;
iv. The RP shall also run engine condition monitoring program to all engines
based on engine performance, recorded data and engine malfunction analysis
reports, providing any recommend corrective action;
v. The RP shall also run to all Condition Monitored components installed in the
aircraft or attached thereto. A list of such components shall be prepared and
attached as an appendix to the RP for each aircraft type;
vi. The RP shall track chronic or repetitive unserviceable items, document the
troubleshooting history and implement instructions for corrective action;
vii. Program implementation is contracted to AMO;
viii. AMO Accountable Manager is responsible for the continuous overall running of
the RP. He will also put his initial approval for changes to the MP generated
from the RP;
ix. ECAA shall be advised when intervals change takes place. It shall approve
any change from Hard Time to On-Condition;
x. Maintenance agreements shall allow for the analysis and surveillance.
xi. EGYPTAIR AIRLINES and AMO shall co-operate to identify and resolve
technical problems that may arise;

MCM
Chapter 2.06
xii. The Maintenance Director, through running the RP and through the continuous
evaluation of the maintenance program ensures that the maintenance program
continues to be effective and remain in compliance with standards.
4.2.2. Reliability Control Board (RCB) Members and Duties:

i. The board is to be headed by AMO Accountable Manager or his
representative, EGYPTAIR AIRLINES Chief Inspector and AMO concerned
persons;
ii. Chief Inspector is responsible for ensuring that the RP complies with all related
regulatory requirements;
iii. Chief Inspector is responsible for monitoring of the enforcement of RP policy
and to assure the implementation of corrective action;
iv. AMO is responsible for the data preparation, development from source to
analysis, monitoring the performance standards, participation in
recommendations for corrective actions, implementing such corrective actions
and issuing the reliability reports. An assessment system shall be followed to
support the continuing airworthiness of aircraft and to provide for continuous
analysis of the effectiveness of the defect control system;
v. ECAA representative shall be invited to attend the R P meetings.
4.2.3. The manner in which information is exchanged within the RCB must be
described;
4.2.4. RCB meetings shall be held monthly.
4.2.5. Data collection system includes, but is not limited to:

a. Pilot technical write-ups;
b. Delays, cancellations;
c. Diversions and flight turn-backs due to technical reasons;
d. In-flight shutdowns;
e. In flight engine performance data;
f. Unscheduled removals;
g. Confirmed failure rate;
h. Functional and bench checks;

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Chapter 2.06
i. Data collected must be accurate and factual to support a high degree

of confidence in any derived conclusion.
4.2.6. The RP system shall provide for:

a. Monitoring on a continuous basis incidents and defects occurring in
flight or found during maintenance, highlighting repetitive and
significant defects. All items identified as repeated discrepancies shall
be highlighted for the purpose of tracking and follow-up;
b. Monitoring on a continuous basis carry forward defects;
c. Analyzing unscheduled component removals, shop findings and the
performance of aircraft systems for evaluating the maintenance
program efficiency.
4.2.7. Engineering Data Analysis:

i. AMO engineering studies shall be made to determine the need for
maintenance program changes. Changes may involve, but are not limited to,
maintenance intervals (escalation, de-escalation), addition, deletion,
maintenance or operational procedures, modifications, repairs and changes in
techniques;
ii. Changes may include requirements for emergency system and equipment,
changing from Hard Time to On-Condition maintenance;
iii. Changes may require revisions to manuals and Operations Specifications;
iv. Special considerations shall be made to procedures for evaluating critical
failures, chronic or repetitive unserviceable items as they occur and the related
troubleshooting history;
v. Forms used to affect changes in the maintenance program shall be specified in
the program document;
vi. Statistical techniques used to determine operating reliability levels shall be
described in the program document;
vii. For each aircraft within the fleet, data analysis shall be compared with the
whole fleet. Also comparison shall be made between performance of the whole

MCM
Chapter 2.06
EGYPTAIR AIRLINES fleet and the worldwide fleet, as issued by

manufacturer;
viii. Engineering shall set procedures for establishing acceptable statistical upper
and lower control limits and performance standards, target numbers that may
be set to specify target performance levels to be achieved for each aircraft,
aircraft system, or component controlled by the RP and to produce alerts if
such limits are exceeded. Reference shall be made to past experience and
manufacturer and industry standards. The RP shall also contain procedure for
monitoring and revising the prescribed limits and standards. Procedure for
such revision must include who, what, when and how;
ix. The standards established must be responsive, sensitive to the level of
reliability experienced, "stable" without being "fixed". Limits should not be so
high that even abnormal variations would not cause an alert. Limits should not
be so low that it is constantly exceeded in spite of the best known corrective
action measures.
x. Statistical techniques used to determine and monitoring engine oil
consumption performance and trends and issue required instruction in case
of odd condition
4.2.8. Corrective Actions:

i. Corrective action is developed in the form of Engineering Order (EO), form No.
213, which will be treated as “Reliability Mandatory” which shall be
accomplished within prescribed time limits as stated in the Engineering Order;
ii. If an extension of a corrective action time limit becomes necessary, a
notification with reasonable justification shall be sent to Chief Inspector for the
approval, a revision of the EO will be issued;
iii. Each corrective action plan or program must have a planned completion date,
and must be appropriately documented;
iv. Proposed changes shall not conflict with a corrective action program
established by a previous reliability analysis.

MCM
Chapter 2.06
4.2.9. Follow-up and Monitoring:

AMO shall collect, consolidate all required data, analyze it and return it in a
useable form to EGYPTAIR AIRLINES with necessary comments or
recommendations for corrective actions for irregularities disclosed by the
report.
Status of open corrective action EO’s will be listed in the monthly reliability
report until the system returns to its normal parameters.
4.2.10. Communications with Manufacturer:

i. Outcomes from reliability meetings regarding:
a. Pilot technical write-ups;
b. Delays, cancellations;
c. Diversions and flight turn-backs due to technical reasons;
d. Dispatch reliability;
e. Fleet utilization (hours and cycles);
f. In-flight shutdowns;
g. In flight engine performance data;
h. Unscheduled removals;
i. Confirmed failure rate;
shall be reported by AMO to the concerned manufacturer on a monthly basis.
ii. Detailed actions regarding significant technical findings shall also be
communicated to the relevant manufacturer.
4.2.11. Aircraft Configuration Management

a. Aircraft configuration:
Aircraft configuration is its technical specifications. This includes, but is not
limited to, the following:
i. Aircraft type certificate data sheets;
ii. List of installed system and equipment according to attachement of chapter
2.06, options specific to Aircraft, time limited items, Buyer Furnished

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Chapter 2.06
Equipment, specific passenger cabin layout and interior equipment (seats,

galleys, lavatories. ,…. );
iii. Accomplished Airworthiness Directives;
iv. Production standards concessions;
v. Service bulletins embodied;
vi. Applied structure repairs interiors and exteriors;
vii. Applied special configurations and standards requirements e.g. ETOPS,
EROPS, AWO, CAT II, RVSM, ……..etc;
viii. Cargo compartment configuration.
b. Aircraft and Aircraft Component Configuration Changes:
i. Maintenance Director shall follow up studies, issued requests or
engineering orders made by AMO for regulatory requirements or
EGYPTAIR AIRLINES configuration changes on aircraft and aircraft
components;
ii. He also shall follow up actions to implement required changes in the proper
time with view to required resources available and letdown time taking into
account operational limitations and recession dates;
iii. Configuration changes shall be promptly reflected in aircraft records,
documents such as maintenance manuals, wiring diagrams, illustrated
parts catalogue, weight and balance and the MEL. The applicable MP shall
be revised as needed to reflect aircraft current configuration.
4.3 Continuous Analysis & Surveillance System (CASS)

EGYPTAIR AIRLINES shall run a Continuous Analysis and Surveillance System
(CASS) to ensure that contracted maintenance activities are appropriately
performed; maintenance operations and personnel conform to technical standards
and company policies and procedures for fulfilling the required standard of
Airworthiness. The CASS shall monitor any deficiency in the MP and provide for
corrective actions. Corrective actions and recommendations generated by
deficiencies or irregularities disclosed by the CASS shall be reflected as revisions to
the MP. CASS shall be applied on maintenance scheduling, control and

MCM
Chapter 2.06
accountability of work forms, conformance to technical instructions pertaining to

work forms, and other technical instructions, and compliance with procedural
requirements.
4.3.1 CASS shall also address the adequacy and qualification of maintenance
personnel, tools, equipment and facilities, parts protection and stocking, and
housekeeping.
4.3.2 CASS shall also address the qualification and continuous monitoring of
suppliers and subcontractors
4.3.3 The CASS consists of the following elements:

i. Facilities Inspection;
ii. Document Control;
iii. Aircraft Inspection;
iv. Component Inspection;
v. Engine condition monitoring program;
vi. Material Inspection;
vii. Required Inspection Items handling;
viii. A comprehensive Quality Audit Program;
ix. Records handling;
x. Tools test and Measuring Equipment handling;
xi. Personnel Qualification and training;
xii. Reporting of Discrepancies;
xiii. Reliability Program;

xiv. Oil consumption program.
4.3.4 The CASS should encompass a feedback system that specifies who is
required to rectify discrepancies in each particular case, and the procedure to
be followed if remedial action is not completed within an appropriate time
scale;
4.3.5 The CASS also includes a system of data collection and analysis to monitor
trends and to support the condition monitoring process;

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Chapter 2.06
4.3.6 EGYPTAIR AIRLINES shall be responsible for the continuing analysis and
surveillance of work performed by maintenance providers. The AMO will be
responsible for any work subcontracted to a third party. Therefore any such
work must be subjected to periodic audits by AMO Quality Assurance
Personnel;
4.3.7 EGYPTAIR AIRLINES Chief Inspector will establish a schedule acceptable to

ECAA which shows how and when the activities required will be monitored. In
addition, reports should be produced at the completion of each audit and
should include details of non-compliance.
4.4 Aircraft Safety Assessment Program
4.4.1. The aircraft safety assessment program constitutes part of the on-ramp audit.
It shall cover the following aircraft areas:
4.4.2. Flight Deck.
4.4.3. Passengers Cabin.
4.4.4. Aircraft exterior.
4.4.5. Cargo compartments.
4.4.6. A checklist is to be made and an auditor shall fill this checklist. Checklist shall
contain aircraft data, flight data, time and date.
4.4.7. Program is to be implemented at least once every six months for each aircraft.
Findings are to be categorized as follows:
i. Cat 1….Deferral is allowed. Deferral is to be recorded in the aircraft Deferred
Defect Log;
ii. Cat.2 … Aircraft operation will be restricted until a corrective action is taken;
iii. Cat 3 … Aircraft Grounded.
4.4.8. A monthly report shall be issued about the program findings and corrective
actions.

MCM
Chapter 2.06
4.5 Requirements for Ferry Flights
4.5.1. General
i. A copy of operation specification, which restate this permit, shall be carried on
board the aircraft when operating under a special flight permit;
ii. Before operating an aircraft that does not meet applicable airworthiness
requirements, Maintenance Director shall ensure that the aircraft inspected or
evaluated according to procedures in its manual and have a licensed or
approved engineer certify in the aircraft record that the aircraft is in a safe
condition for the flight as specified in the operator's manual;
iii. Only flight crewmembers and persons essential to operations of the aircraft
shall be carried aboard during ferry flights where the aircraft flight
characteristics may have been appreciably changed or its operation in flight
substantially affected;
iv. The operating weight of the aircraft must be the minimum necessary for the
flight with necessary reserve fuel load.
4.5.2. Requirements for Conduct of Ferry Flights:

i. Chief Inspector may authorize the aircraft to be ferried, as per Operations
Specifications, and ECAA shall be informed;
ii. The ferried aircraft shall be capable of conducting the required flight safely and
not prohibited by any applicable Airworthiness Directives;
iii. Chief Inspector shall ensure that the flight crew shall be informed about
authorizing the aircraft to be ferried;
iv. A reference to the Permission of Ferry Flight shall be carried on-board the
aircraft;
v. Procedures for the safe operation of the airplane, including specific
requirements for limitations and performance information are done;
vi. Operational equipment necessary for safe operation of the aircraft is available;

MCM
Chapter 2.06
vii. Required inspections when abnormal conditions exist or meteorological limits

are encountered;
viii. Aircraft weight limits, Fuel distribution limits, and Center of gravity limits are to
be fulfilled;
ix. Applicable relating conditions and limitations stated in the approved aircraft
flight manual are to be fulfilled;
x. For aircraft involved in an accident, Authorization for ferry flight shall not be
issued before approval from ECAA.
5 Forms:
Ferry Flight Form No. 122.

MCM
Chapter 2.07
Repairs and
Modifications
1. Objective:
This procedure describes the aircraft Repairs and Modifications.
2. References:
ECAR 43.5, 7, 9, 17 and Appendix B
3. Responsibility:
3.1. These functions are contracted to AMO under the supervision of Maintenance
Director.
3.2. Chief Inspector for approvals.
4. Description:
4. 1 Repairs and Modifications:
4.1.1 Repairs and Modifications described in Airworthiness Data:

i. Repairs and modifications are performed in accordance with the airworthiness
data, such as, but not limited to the SRM, AMM, CMM, repair drawings,
Modification Bulletins, Service Bulletins as issued by the Manufacturer, Type
Certificate Holder, Supplemental Type Certificate Holder or any relevant design
organization that publishes such data in accordance with appropriate Part-21
approval or equivalent, etc.
ii. The Contracted Maintenance Provider maintenance planning department /
concerned technical support will specify the work to be performed to complete
the repair including data references, material to be used; required tools and
equipments, and other needed processes such as heat treatment and tests by
an authorized staff member.

MCM
Chapter 2.07
Repairs and
Modifications
4.1.2 Repairs and Modifications not described in the approved manuals:
i. If required repair is not described in the applicable manufacturer manual, Chief
Inspector will be notified in writing.
ii. AMO is responsible to contact the manufacturer for assistance.
iii. Upon receiving the repair document from the manufacturer, Chief Inspector
shall receive the information to get approval from ECAA.
iv. Upon receiving approval from ECAA, Chief Inspector sends copy to AMO.
v. AMO shall study the case for implementation.
vi. The approved, detailed repaired scheme is then sent to the AMO production
unit for implementation.
4. 2 Persons authorized to approve the aircraft Repairs and Modifications

The holder of a license without type rating after being granted the relevant
authorization from the AMO for release to service as provided in ECAR 65 &
ECAR 145.
4. 3 Performance Rules:
4.3.1 The AMO shall use the methods, techniques, and practices prescribed in the
current manufacturers’ maintenance manual or instructions for continued
airworthiness, or may use other methods, techniques and practices acceptable
to the ECAA.
4.3.2 The AMO shall use the tools equipment, and test apparatus necessary to
assure completion of the work in accordance with accepted industry practices.
If the manufacturer recommends special equipment or test apparatus, such
equipment or apparatus or an acceptable to the ECAA shall be used.
4.3.3 The AMO, shall do the work in such a manner and use materials of such a
quality, that the condition of the aircraft, airframe, aircraft engine, or appliance
worked on will be at least equal to its original state or to a better condition.
4.3.4 If aircraft has been maintained, or altered in a manner that may have
appreciably changed its flight characteristics or substantially affected its
operation in flight an appropriately rated pilot shall fly the aircraft, make an

MCM
Chapter 2.07
Repairs and
Modifications
operational check of the maintenance performed or alteration made, and logs
the flight in the aircraft records.
4.3.5 The aircraft does not have to be flown after it has been maintained, or altered
prior to being ground tested, inspected, or both to show conclusively that the
maintenance, preventive maintenance, or alteration has not appreciably
changed the flight characteristics or substantially affected the flight operation of
the aircraft.
4. 4 Recording of Work:
4.4.1 The repair or modification work shall be recorded in sufficient detail to allow
staging of work, clear evidence that all requirements have been met with
reference to airworthiness data. The record shall be retained according to
Chapter 3.1.
4.4.2 Upon completion of each major alteration or major repair of an airframe, aircraft
engine a report shall promptly be prepared and a copy shall be submitted to
ECAA.
4.4.3 Certificate of Release to Service:

The person who performs a major repair or major modification, or who signs a
maintenance release in respect of such a repair or modification shall assure
that:
i The major repair or major modification conforms to the requirements of
approved technical data;
ii All materials used have appropriate release documents.
4. 5 Content, form, and disposition of repairs and modifications records:

Maintenance record entries shall contain the following information:
4.5.1 A description and reference to data acceptable to the ECAA for work
performed;
4.5.2 Date of completion of the work;

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Chapter 2.07
Repairs and
Modifications
4.5.3 Name, the signature and authorization number of the person performing the
work.
4. 6 Dent and Buckle Findings
4.6.1 Objective:
To identify and to record aircraft structure damage location.
4.6.2 General:
i. A Dent and Buckle chart shall be initiated for each aircraft.
ii. Master copy of the Dent and Buckle Chart shall be on board of each Aircraft.
iii. A copy shall be kept in Structure Repair Department.
iv. The record shall contain full details of location, dimensions of the structure
damage, action taken, signature and stamp.
v. Dent and Buckle Chart shall be reviewed and updated periodically. For new
finding the concerned engineer shall make entry in the TLB and the structure
engineer shall justify the finding according to SRM and:
i. If the finding is allowable and within limit he will sign out TLB with the
reference and any limitation, mark the finding and make entry in Dent &
Buckle Chart.
ii. If finding is at the maximum limit, unless repaired it shall be continuously
monitored or a temporary repair is to be done according to SRM or
manufacturer recommendation, and an entry is made in the DDL mentioning
the reference and any limitation and mark the finding. The Dent and Buckle
Chart shall be amended accordingly. Planning and Scheduling department
shall monitor the re-inspection interval according to SRM limits or
manufacturer recommendation.
iii. If finding is out of limit or not allowable and permanent repair is mandatory,
aircraft must be removed from service until necessary repair is carried out.
Structure Engineer shall make entry in the relevant Dent and Buckle Chart.
5. Forms:
Dent and Structure Damage Chart Form No. 435.

MCM
Chapter 2.07
Repairs and
Modifications
Cockpit Windows Damage Chart Form No. 436.

MCM
Chapter 2.08
Defect Recording
and Control
2.08 Defect Recording and Control
1. Objective:
This procedure describes the Defect Recording and Control.
2. References:
ECAR 121.375,ECAR 145.29.g.
3. Responsibility:
These functions are contracted to AMO under the supervision of Chief Inspector for
approvals.
4. Description:
4.1 Defect Recording, Control and Documenting Troubleshooting History:

Aircraft log book is used, among other things for recording defects and malfunctions
during aircraft operation and for documenting the troubleshooting history of all
maintenance on an aircraft between scheduled base maintenance visits. It is used
also for recording flight safety and maintenance information by the operating crew
and the maintenance service provoders at all stations where the aircraft is
operated.
4.2 Control of Recurring Defects:
4.2.1 The defect is considered recurring if it occurs 3 times in 10 consecutive days on

the same aircraft.
4.2.2 AMO line maintenance technical support section shall maintain an oversight
over defects reported in aircraft and shall identify recurring defects accordingly.
It shall schedule necessary rectification programs and keep following-up to
ensure the effectiveness of the set rectification program. Aircraft repeated
discrepancy notification Form No. 327 will be sent on a monthly basis from the
Line Maintenance Technical Support section to EGYPTAIR AIRLINES IOCC in
Issue: 08amend. : 01 Page 1 of 2

MCM
Chapter 2.08
Defect Recording
and Control
order to clearly highlight recurring defects to both the concerned flight crew &
EGYPTAIR AIRLINES Chief Inspector for monitoring.
4.2.3 Unsuccessful rectification attempts shall be clearly recorded in aircraft log book.
4.2.4 Line Maintenance Technical Support shall issue instructions for the required
corrective action for implementation by line maintenance personnel in which
they are informed about previous unsuccessful recification attempts for repeated
discrepancies in order to avoid the duplication of unsuccessful attemps of
rectification.
4.2.5 Line Maintenance Technical Support shall ensure that the rectification of a
recurring defect will take into account the methodology used in previous repair
attempts.
4.2.6 The RP shall track chronic or repetitive unserviceable items, document the
troubleshooting history and issue instructions or recommendations for corrective
action.
5. Forms:
Form No 327.
Issue: 08amend. : 01 Page 2 of 2

MCM
Chapter 2.09
EDTO
1. Objective :
To set EGYPTAIR AIRLINES policy regarding the implementation of technical

requirements for Extended Diversion Time Operations EDTO.
2. References:
ECAR 91 appendix A, ECAR Part 121.161.
Approved EDTO manuals.
3. Responsibility
3.1 Maintenance Director for implementation,
3.2 Chief Inspector for monitoring,
3.3 Function is contracted to Approved Maintenance Organization.
4. Requirements:
4.1 General
4.1.1. Operations specifications for EDTO specifically include provisions covering the
following:
i. Definition of the particular airframe-engine combinations, including the current
approved MP standard required to extended operation as normally identified
in the AFM;
ii. The approved maintenance and reliability program for EDTO including those
items specified in the type design approved MP standard;
iii. Identification of those aircraft designated for extended diversion time operation
by make, model, serial and registration numbers;
iv. Maintenance program tasks which are identified as EDTO significant tasks
shall be controlled for maintenance work.
4.1.2. An evaluation / analysis of failures and failure combinations shall be made

based on engineering and acceptable fail-safe methodology. The analysis shall
Issue: 08 Amend. : 01 Page 1 of 10

MCM
Chapter 2.09
EDTO
consider effects of operations with a single engine, including allowance for

additional stress that could result from failure of the first engine for maintaining
equivalent safety levels and ensuring that the effects of failure are minor.
4.1.3. Reference shall also be made to records of significant problems, which

adversely affect EDTO, and how they are corrected, modifications or
maintenance actions incorporated or to be incorporated to achieve or maintain
the reliability objective of EDTO and to enhance or maintain the continued
airworthiness of the aircraft.
4.1.4. EDTO manual shall be developed for use by personnel involved in these
operations. This manual shall refer to the maintenance programs and other
requirements described herein. All EDTO requirements, including supportive
programs procedures, duties, and responsibilities shall be identified and
subjected to revision control. The manual shall be submitted to the ECAA for
approval 60 days before implementation of EDTO. All personnel performing
maintenance on EDTO aircraft shall be aware of and have accessibility at all
times to the EDTO manual.
4.1.5. An immediate evaluation shall be made with consultation of ECAA when

adverse trends in propulsion system conditions are detected. A report of
problems identified and corrective actions taken shall be forwarded to ECAA.
4.1.6. A parts control program that determines specific parts and part numbers related
to the EDTO and assures that the proper parts and configuration are
maintained for the EDTO and for installation on the specific aircraft shall be
developed. The program shall also include verifications that parts placed on
EDTO aircraft during parts borrowing or pooling arrangements maintain the
necessary EDTO configuration for that aircraft.
4.1.7. System redundancy levels appropriate to EDTO shall be reflected in the MEL.
MEL may be more restrictive considering the kind of EDTO operation proposed,
equipment and service problems unique to the operator.
4.2 EDTO Maintenance Program:

EDTO maintenance program shall comply with the aircraft manufacturer and ECAA
requirements:
MCM
Chapter 2.09
EDTO
4.2.1 The titles and numbers of all airworthiness modifications, additions and
changes that were made to qualify aircraft systems for EDTO shall be provided
to ECAA;
4.2.2 Any changes to maintenance and training procedures, practices or limitations

established in the qualification for EDTO shall be approved by ECAA before
being adopted;
4.2.3 Modifications and inspections which would maintain the reliability for the
propulsion and airframe systems as a consequence of AD actions and revised
MP standards shall be promptly implemented. Other recommendations made
by the engine and airframe manufacturers should also be considered for
prompt implementation. This would apply to both installed and spare parts;
4.2.4 Modifications or maintenance actions incorporated shall be evaluated to ensure

that they do not adversely affect reliability or conflict with the requirements for
EDTO approval
4.2.5 Maintenance program used shall ensure that the airframe and propulsion
systems will continue to be maintained at the level of
performance and reliability necessary for EDTO, including such programs as an
engine condition monitoring program and an engine oil consumption monitoring
program.
4.3 EDTO Maintenance Requirements:
4.3.1 The systems and equipment required for EDTO shall be continuously
maintained and operated at the level of performance and reliability required for
EDTO.
4.3.2 An EDTO routine line maintenance check shall be developed to verify that the
status of the airplane critical items is acceptable. This check shall be
accomplished and signed off immediately prior to an EDTO flight and shall
ensure proper MEL procedures, items deferral and system certification
procedures have been properly performed.
4.3.3 The maintenance procedures shall preclude identical action being applied to
multiple similar elements in any EDTO critical system. Identical maintenance is
MCM
Chapter 2.09
EDTO
defined as the same task being performed on more than one of similar systems
during the same maintenance visit. This relates to common cause concerns
that may be liable for occurrence.
4.3.4 Airframe and propulsion systems shall be shown to comply with the
requirements of equipment, systems, installations and amendments.
4.3.5 APU installation shall demonstrate its ability to perform the intended functions
including in-flight start and run and that the APU has adequate reliability for that
operation.
4.3.6 Oxygen shall be available to sustain passengers and crew for the maximum
diversion time operation at the altitude necessary for continued flight to a
suitable airport.
4.3.7 Three or more reliable independent alternating current electrical power sources
shall be available. Each electrical source shall be capable of powering the
required systems.
4.3.8 Ram air turbine (RAT) deployment shall be demonstrated to be sufficiently

reliable in deployment and use. RAT shall not require engine dependent power
for deployment.
4.3.9 Adequate status monitoring information and procedures on all critical systems
shall be available for the cockpit crew to make pre-flight, in-flight go/no-go and
diversion decisions.
4.3.10 Reliability of time-related cargo compartment fire protection/suppression

system shall be insured for the approved maximum diversion time until landing
in a suitable airport taking into consideration other relevant failures, such as an
engine inoperative, and combinations of failures not shown to be extremely
improbable.
4.3.11 Airframe and propulsion ice protection shall provide adequate capability for the
intended operation. This shall account for prolonged exposure to lower altitudes
associated with the engine-out diversion, cruise, holding, approach and landing.
4.3.12 The necessary electronic equipment for EDTO shall have the ability to operate
acceptably considering failure modes in the cooling system not shown to be
MCM
Chapter 2.09
EDTO
extremely improbable. Adequate indication of the proper functioning of the

cooling system shall be demonstrated to ensure system operation prior to
dispatch and during flight.
4.3.13 EDTO related tasks shall be identified on the routine work forms and related
instructions;
4.3.14 Logbooks shall be reviewed and documented as appropriate to ensure proper

MEL procedures, deferred items, maintenance checks and that system
certification procedures have been properly performed.
4.4 Flight Dispatch Considerations
4.4.1 The flight dispatch considerations specified for EDTO are in addition to the
operating requirements, and specifically apply to EDTO to ensure that they are
adequate for this purpose.
4.4.2 Communications and navigation facilities: An airplane should not be dispatched

on an EDTO unless:
i. Communications facilities are available to provide, under normal conditions
of propagation at the normal one engine inoperative cruise altitudes, reliable
two way voice communications between the airplane and the appropriate air
traffic control unit over the planned flight route and the routes to any suitable
alternate to be used in the event of diversion;
ii. Non visual ground navigation aids are available and located so as to provide,
taking account of the navigation equipment installed in the airplane, the
navigation accuracy necessary to the planned route and altitude of flight, and
the routes to any alternate and altitudes to be used in the event of an engine
shutdown; and
iii. Visual and nonvisual aids are available at the specified alternates for the
authorized types of approaches and operation minima.
4.4.3 It is not allowed for an aircraft to be dispatched for EDTO after power unit
shutdown or primary system failure on a previous flight until the cause of such
failure has been positively identified and the necessary corrective action
completed. Confirmation that such corrective action has been effective may, in

MCM
Chapter 2.09
EDTO
some cases, require the successful completion of a subsequent flight prior to

dispatch on an EDTO.
4.5 Systems which have a fundamental influence on EDTO Flight Safety:
4.5.1. Electrical Power, including battery.
4.5.2. Hydraulic; with special consideration to RAM air turbine (RAT) operation.
4.5.3. Pneumatic System;
4.5.4. Flight instrumentation;
4.5.5. Fuel System;
4.5.6. Flight control;
4.5.7. Ice protection;
4.5.8. Engine start and ignition;
4.5.9. Propulsion system and instruments;
4.5.10. Navigation and communications;
4.5.11. Auxiliary power-units;
4.5.12. Air conditioning and pressurization;
4.5.13. Cargo fire suppression;
4.5.14. Engine fire protection:
4.5.15. Emergency equipment;
4.5.16. Any other equipment necessary for EDTO.
4.5.17. Oxygen requirements in the event of loss of pressurization.
4.6 Reliability Program:

The RP shall be developed with supplement for EDTO considerations for early
identification and prevention of EDTO related problems as the primary goal. The
program shall be event-oriented and shall incorporate reporting procedures for
significant events detrimental to EDTO flights. This information shall be readily
available for use by EGYPTAIR AIRLINES and ECAA to help establish that the
MCM
Chapter 2.09
EDTO
reliability level is adequate, and to assess EGYPTAIR AIRLINES competence and

capability to safely continue EDTO. ECAA shall be notified within 72 hours of events
reportable through this program.
4.6.1. database for EDTO shall include all event descriptions, and any pertinent
details necessary to help determine the impact on propulsion system reliability.
These data shall include:
i. A list of all engine shutdown events both on ground and in-flight for all
causes (excluding normal training events) including flameout. The list shall
provide identification (engine and airplane model and registration), engine
configuration and modification history, engine position, circumstances
leading up to the event, phase of flight or ground operation, weather
environmental conditions, and reason for shutdown. In addition, similar
information shall be provided for all occurrences where control or desired
thrust level was not attained;
ii. Unscheduled engine removal rate (accumulated 12 months), removal
summary, time history of removal rate and primary causes for unscheduled
engine removal;
iii. Dispatch delays, cancellations, aborted takeoffs (including those induced by
maintenance or crew error) and en-route diversions chargeable to the
propulsion system;
iv. Total engine hours and cycles and engine hour population (age distribution);
v. Mean time between failure of propulsion system components that affect
reliability;
vi. IFSD rate based on 12 months rolling average. Average in-flight shutdown
rate shall not exceed 0.05/1000 hours for a 120 minutes EDTO authorization
and shall not exceed 0.02/1000 hours for a 180 minutes EDTO authorization;
and
vii. An oil consumption program which reflects the manufacturer's
recommendations and be sensitive to oil consumption trends by considering
the amount of oil added at the departing EDTO stations with reference to the
running average consumption. The monitoring must be continuous. The oil

MCM
Chapter 2.09
EDTO
analysis shall be included in the program. The program shall also include the
APU oil consumption monitoring;
viii. An engine condition monitoring program which describes the parameters to
be monitored, method of data collection and corrective action process and
reflect manufacture’s instructions and industry practice. This monitoring shall
detect deterioration at an early stage to allow for corrective action before
safe operation is effected. The program shall ensure that engine limit
margins are maintained so that a prolonged single-engine diversion may be
conducted without exceeding approved engine limits at all approved power
levels and expected environmental conditions and taking into consideration
demands which may be required during the single engine flight phase
associated with the diversion;
ix. The assessment of propulsion system reliability for the EDTO fleet shall be
made available to ECAA, with the supporting data, periodically. The
assessment shall include engine hours flown in the period, in-flight shutdown
rate for all causes and engine removal rate computed on a twelve month
rolling average basis. Any adverse sustained trend shall be immediately
evaluated in consultation with ECAA and type certificate holder accompanied
by the recommended corrective action or operational restriction being
applied;
x. An analysis on a case-by-case basis of all-significant failures defects and
malfunctions experienced in service (or during testing) for the airframe-
engine combination being addressed. Significant failures shall also include
unusual ground failures.
xi. An assessment of the corrective actions taken for each problem identified
with the objective of verifying that the action is sufficient to correct the
deficiency. A verification action may be required for certain discrepancies.
Determination shall be made to who must
initiate verification actions and who is responsible for the determination of

what action is necessary shall be identified. All such actions shall be
appropriately certified and filed;

MCM
Chapter 2.09
EDTO
xii. Each identified significant deficiency shall be relayed to ECAA, and any
recommended or approved corrective actions shall be satisfactory
incorporated and verified;
4.6.2. Summary of problematic events, reliability trends and corrective actions shall
be provided regularly to ECAA and to the concerned airframe and engine
manufacturers;
4.6.3. An overall safety record, past performance, reliability record of the propulsion
system, and flight dispatch procedures shall be maintained and an assessment
shall be made and include trend comparisons with the world fleet average
values.
4.7 Power Plant Requirements:
4.7.1 The propulsion system reliability is to be derived from a world-fleet data base
containing all IFSD events, all significant engine reliability problems and cases
of significant loss of thrust, engine failure or shut down by the pilot. Reliability
studies shall take into account the approved maximum diversion time and
rectification of identified engine problems, as well as events where in-flight
starting capability may be degraded
4.7.2 Contained engine failure, cascading failures, consequential damage or failure

of remaining systems or equipment shall also be assessed.
4.7.3 Adequate engine limit margins shall exist for EDTO at all approved power
levels and in all expected environmental conditions. This marginal limit shall
account for the effects of additional engine loading demands (e.g. anti ice,
electrical etc.) which may be necessary during the single-engine flight phase
associated with the diversion;
4.7.4 The fleet average in-flight shutdown (IFSD) rate for the specified airframe-
engine shall be continuously monitored to ensure that the level of reliability
achieved in EDTO remains at the necessary level. In the event that an
acceptable level of reliability is not maintained, significant adverse trends exist,

MCM
Chapter 2.09
EDTO
or if significant deficiencies are detected during operation, an appropriate

corrective action shall be taken to resolve the problems in a timely manner and
ECAA shall be informed accordingly.
4.8 Extended Over Water Operation:
4.8.1 All aircraft utilized for an extended over water operation shall be certificated by
the type certificate holder as adequate for ditching.
4.8.2 For a new type aircraft, the necessary proving tests for the periods required by
ECAA shall be performed unless otherwise exempted by ECAA.
4.9 Training:
4.9.1 AMO shall provide maintenance staff with suitable training describing the
special nature of EDTO maintenance requirements
4.9.2 The EDTO training records shall be available on demand to auditors.
4.9.3 EDTO continuation training shall be contained with the applicable elements.
5. Forms:
N/A.

MCM
Chapter 2.10
Aircraft Recorders
1 Objective:
To comply with ECAR requirements for Aircraft recorders.
2 References:
ECAR 91.423, ECAR 91.609 & Appendix E, ECAR 121.343 and ECAR121.359.
3 Responsibility:
Chief Inspector.
4 Description
4.1 The flight data recorders shall utilize a digital method of recording the data with the
range, accuracy and recording interval as specified in ECAR 91 Appendix E and
retaining the data recorded during at least the last 25 hours of aircraft operation and
a method of readily retrieving that data from the storage medium,
4.2 Cockpit Voice Recorder Duration shall be capable of recording and retaining the
information recorded from at least the last two hours of its operation.
4.3 Annual Inspection:

Maintenance Planning shall contain annual inspection, replaying and readout of
recorded data of flight data and cockpit voice recording systems (FDR & CVR), to
ensure the continued serviceability of the Recorders and that they operate correctly
according to acceptable permissible limits for all recorded parameters for the
nominal duration of the recording using appropriate facilities for such readout. The
test shall also ensure that each aircraft-sensing unit or parameter meets preset
strength and clarity standards. A report of the annual inspection must be made
available to the Authority.
4.4 Inspection and continued serviceability of flight data and cockpit voice recording
systems shall be verified as follows:
4.4.1. Prior to the first flight of the day, the built in test features for the flight data
recorder (FDR), cockpit voice recorder (CVR) and flight data acquisition unit
will be exercised to confirm proper operation.
MCM
Chapter 2.10
Aircraft Recorders
4.4.2. Annual inspections shall be completed as follows;

i. The readout of the recorded data from the FDR and CVR must confirm that the
recorder operates correctly for the nominal duration of the recording;
ii. The analysis of the FDR must evaluate the quality of the recorded data to
determine if the bit error rate is within acceptable limits and to determine the
nature and distribution of the errors;
iii. A complete flight recorded by the FDR must be examined to evaluate the
validity of the recorded parameters. Particular attention must be given to those
parameters that are taken from the aircraft’s electrical bus systems;
iv. The facilities used to accomplish the examination required in (iii) of this section
must have the necessary software to accurately convert the recorded values to
engineering units and to determine the status of discrete signals;
v. An annual examination of the CVR is required by re-playing the CVR recording
while the equipment is installed in the aircraft. As part of this test a sample
signal must be recorded using each aircraft-sensing unit to ensure all signal
sources are meeting clarity standards;
vi. When practical, during the annual examination, a sample of in-flight recordings
of the CVR should be examined for signal strength and clarity;
vii. Flight recorder systems must be considered unserviceable when a period of
poor quality data, unintelligible signals, or one or more of the mandatory
parameters is not recorded correctly;
viii. A report of the annual inspection must be made available to the ECAA;
ix. The following requirements are established for calibrating the FDR system;
a. The FDR system should be recalibrated as recommended by the
manufacturer to ensure the accuracy of the engineering conversion routines
for the mandatory parameters and also to confirm the unit is operating
within tolerances;
b. When the parameters of altitude and airspeed are provided by sensors
dedicated to the FDR system, and then there should be a recalibration
performed as recommended by the manufacturer.

MCM
Chapter 2.10
Aircraft Recorders
4.4.3. EGYPTAIR AIRLINES shall not conduct any operation with its aircraft unless
that aircraft complies with any applicable flight recorder and cockpit voice
recorder requirements of Part 91 under which its certificate is issued except::
i. Ferry an aircraft with an inoperative flight recorder or cockpit voice recorder
from a place where repair or replacement cannot be made to a place where
they can be made; or
ii. Continue a flight as originally planned, if the flight recorder becomes
inoperative after the aircraft has taken off; or
iii. Conduct an airworthiness flight test during which the flight recorder or cockpit
voice recorder is turned off to test it or test any communications or electrical
equipment installed in the aircraft.
4.5 In the event of an accident or incident requiring immediate notification to the

ECAA, EGYPTAIR AIRLINES shall keep the recorded information for at least 60
days or, if requested by the ECAA for longer period. Information obtained from the
record is used to assist in determining the cause of accidents or incidents in
connection with the ECAA investigation. of all related flight recorder records, and if
necessary the associated flight recorders, and their retention in safe custody
pending their disposition.
5 Forms
N/A

MCM
Chapter 2.10
Aircraft Recorders

MCM
Chapter 2.10
Aircraft Recorders

MCM
Chapter 2.11
Aircraft Electronic Data Base
Management
2.11 Aircraft Electronic Data Base Management
1. Objective :
To set EGYPTAIR AIRLINES policy regarding the implementation of Aircraft Electronic

Data Base Management
2. References:
ECAR 91.423, ECAR Parts 121.57 and 121.305
3. Responsibility:
3.1. Function is contracted to AMO.
3.2. Maintenance Director for follow-up.
3.3. Chief Inspector for auditing.
4. Requirements:
4.1. Aircraft Electronic Data Base Management:
4.1.1. Contracted AMO shall obtain the databases from relevant approved vendors
(as an accepted Data Base Suppliers by the Authority or Type Certificate
Holder) for use in aircraft on-board systems. This may be achieved through
the authorized downloading from the Vendor web site or by registered mail.
4.1.2. AMO shall set up the procdures to ensure the timely insertion of current and
unaltered Electronic Data Base to all applicable aircraft as follows:
i. Timely obtain the required data solely from its approved source.
ii. Send the data obtained in item i. above (the Data) suitable time in advance of
the applicable effective date to the relevant maintenance department so that
the Data can be loaded on the relevant aircraft prior to the first flight on the
effective date for the new databases.

MCM
Chapter 2.11
Management
iii. AMO shall tightly control the above procedure in order to prevent the
probability of loss, delay or alteration of the Data. This may be achieved
through documenting the internal handling of the data.
iv. Whenever not in use, the Data carrying item (CD, Floppy Disc or a Memory
Card) shall be kept safe from unauthorized access.
v. Whenever loading is performed, such loading shall be appropriately
recorded in Aircraft records.
vi. AMO shall appropriately discard obsolete Data carrying item.

MCM
Chapter 2.11
Management
The Aircraft Electronic Data Base Management Process is performed by following process
Chart:
C.2.11/01 NDB Follow Up
5. Forms
N/A

MCM
Chapter 2.11
Management

MCM
Chapter 2.12
RVSM
2.12 Reduced Vertical Separation Minima (RVSM)
1. Objective:
To set EGYPTAIR AIRLINES procedures regarding the implementation of technical

requirements for RVSM operations.
2. References:
ECAR 91 Appendixes G, ECAR Part 121.57 and 121.161.
3. Responsibility
3.1. Maintenance Director for implementation; and
3.2. Chief Inspector for monitoring.
4. Description:
4.1. General:
EGYPTAIR AIRLINES and its aircraft shall fulfill ECAA requirements regarding the
RVSM and approved accordingly.
4.2. Requirements for RVSM:
4.2.1. Instituted appropriate procedures in respect of continued airworthiness

(maintenance and repair) practices and programs for RVSM operation.
4.2.2. The aircraft shall be equipped with two operational independent altitude
measurement systems.
4.2.3. The aircraft shall have an automatic altitude control system that controls the
aircraft altitude within the regulatory specified tolerance band about acquired
altitude when the aircraft is operated in straight and level flight under non-
turbulent, non-gust conditions.

MCM
Chapter 2.12
RVSM
4.2.4. The aircraft shall have an altitude alert system that alerts the crew when the
cockpit displayed altitude deviates from the selected altitude by more than the
values specified by applicable regulations.
4.2.5. The aircraft shall be equipped with Secondary Surveillance Radar (SSR)
altitude reporting transponder with capability for switching to operate from either
altitude measurement system.
4.3. Requirements for Continued Compliance with RVSM Requirements:
4.3.1. The MEL has specific minimum requirements for RVSM, which may be more
stringent than those required for normal operation.
4.3.2. RVSM CMEL requirements have been derived from aircraft Approved Flight
Manual.
4.3.3. In the event of structural damage in the vicinity of Pitot Probes, Static Vents,
TAT Probes or AOA sensors, immediate repair shall be done according to the
SRM.
4.4. Non-Compliant Aircraft; Non-RVSM capable:
4.4.1. Any defect rendering the aircraft as Non-RVSM capable must be recorded in
the Technical Log and the DDL provided that the said defect is allowable within
the terms of the MEL. This Deferred Defect shall clearly state that the aircraft is
Non-RVSM capable.
4.4.2. Concerned persons shall be appropriately authorized to determine whether an

aircraft is RVSM Capable or not.
4.4.3. As soon as an aircraft is classified as Non-RVSM capable, the MCC must notify
the EGYPTAIR AIRLINES IOCC.
4.4.4. The defect causing an aircraft to be Non-RVSM capable shall be positively

identified and rectified.
4.5.1. Only an appropriately authorized inspector shall determine when a Non-RVSM

Capable aircraft has regained its RVSM Capable state.

MCM
Chapter 2.12
RVSM
4.5.2. As soon as the aircraft becomes RVSM capable, the MCC must notify IOCC.
4.5. RVSM Training Requirements:
4.6.1. Maintenance staff shall be provided with a suitable training describing the
RVSM. This can take the form of reading an RVSM briefing Document. Once
staff have read and understood the RVSM notes, they are required to sign an
Acknowledgement Sheet stating that they have read and clearly understood the
RVSM Document.
4.6.2. The RVSM training records shall be available on demand to EGYPTAIR

AIRLINES auditors.
4.6.3. RVSM continuation training is contained within the elements of the various
existing technical aircraft continuation training courses. These courses are run
by EGYPTAIR AIRLINES Training Center.
5. Forms:
Application for Aircraft RVSM approval ECAA Form No. 12000-26

MCM
Chapter 2.12
RVSM

MCM
Chapter 2.13
Reporting to the
Authority,
OEM and Type
Certificate Holder
2.13 Reporting to Authority, Original Equipment Manufacturer
and Type Certificate Holder
1. Objective:
To establish and execute a system for reporting hazardous conditions encountered

during aircraft operation to the Authority, Type Certificate Holder and design
organizations for the support and sharing of useful information.
2. References:
ECAR 39 .21, ECAR 91.10, 121.702, ECAR 121.703, 121.705 and 121.707.
3. Responsibility:
Cheif Inspector.
AMO.
4. Description:
EGYPTAIR AIRLINES shall provide ECAA, Type Certicate Holder with faults,
malfunctions and other ocurrences which could affect the continuing airworthiness of
aircraft.
4.1 Accident Reporting:
4.1.1. MCC shall promptly inform ECAA and Chief Inspector by telephone, telex, e-
mail, fax or any other means for any aircraft accidents / major incident on form
330. After gathering suitable data regarding the event, form mentioned in
ECAR 39 subpart B ( F12000-14 ) shall be filled and passed immediately to
ECAA.
4.1.2. An investigation shall be carried out by investigation team nominated by ECAA

Accident Investigation Authority.

MCM
Chapter 2.13
Reporting to the
Authority,
OEM and Type
Certificate Holder
4.1.3. Material involved in the accident shall not be moved, repaired, modified,
overhauled, scrapped or handled to a third party unless the action is approved
by ECAA via the Chief Inspector.(or via IOCC Emergency Response Team
Leader via maintenance member)
4.1.4. The investigation team shall prepare the accident report to ECAA.
4.2 Occurrence Reporting:
4.2.1. Occurrence Reporting shall be for defects or un-airworthy conditions as

follows:
i. Occurrence shall be immediately notified to the ECAA by telephone, fax, e-
mail or telex;
ii. Aircraft incidents / occurrence shall be reported to ECAA as prescribed in
ECAR 39 subpart B within 72 hours;
iii. The reporting shall be in the form mentioned in ECAR 39 subpart B (F12000-
15);
iv. The report shall contain all mechanical failures, malfunctions or defects that is
hazardous to flight safety as in paragraph 4.2.3.
4.2.2. The following informations is to be included in the Report:

i. Aircraft data, Occurrence date, flight number, place and stage when the
Occurrence occurred;
ii. The aircraft and involved part total time and total cycles, time and cycles since
last major check or shop visit;
iii. The nature of the failure, malfunction or defect;
iv. Any emergency procedure implemented;
v. Identification and disposition of the part(s) involved;
vi. Apparent cause of the failure, malfunction or defect;
vii. Analysis as to the cause or root cause of the failure or defect;
viii. Analysis so as to the data obtained from the installed flight recorder and
cockpit voice recorder. Dumped records shall be kept for at least 60 days or, if
requested by the Authority for longer period.
ix. Whether the part was repaired, replaced or other action taken;
MCM
Chapter 2.13
Reporting to the
Authority,
OEM and Type
Certificate Holder
x. Related correspondence with aircraft/part(s) manufacturer;

xi. Recommendations as to the corrective action(s).
4.2.3. List of occurrences that should be reported:

i. General
Any failure, malfunction or defect where the safety of operation was or could
have been endangered or which could have led to an unsafe condition.
ii. Aircraft Structure

a. Any failure of aircraft primary structure or a principal structural element;
b. Engine structural failure;
c. Control system failure;
d. Major defect or damage to aircraft structure and also that requires major
repair;
e. Cracks, permanent deformation or corrosion or defect or damage of aircraft
primary structure or principal structural element that a repair scheme is not
already provided in the manufacturer's repair manual, or that occur after
repair;
f. Any part of the aircraft that would endanger the aircraft or any person by
becoming detached in flight or during operations on the ground;
g. Defects or damage to aircraft structures, if more than allowed tolerances;
h. Damage which necessitates repair before further flight.
iii. Power Plant

a. Engine(s) removed prematurely because of malfunction, failure or defect;
b. Un-commanded loss of thrust/power, shutdown or failure of any engine;
c. Uncontained failure of engine compressor or turbines;
d. Engine exhaust system malfunction during flight that caused damage to
engine, adjacent structure, equipment or subjected the aircraft to an unsafe
condition;
e. Inability to relight or restart a serviceable engine during flight.
iv. Aircraft Systems or Equipment

MCM
Chapter 2.13
Reporting to the
Authority,
OEM and Type
Certificate Holder
a. Fire or explosion;
b. Smoke, toxic or noxious fumes in the aircraft; crew to deal;
c. Fuel leakage that results in substantial loss, or is a fire hazard;
d. Fuel system malfunction that has significant effect on fuel supply and/or
distribution; Brake system components that result in loss of brake actuating
force when the aircraft is in motion on the ground;
e. Fire warnings, except those immediately confirmed as false;
f. Unwanted landing gear or gear doors extension or retraction
g. Significant loss of braking action;
h. Dangerous Goods Spillage, leakage, causing fumes, gases smoke or fire;
i. Pressurization system malfunction necessitating a change in flight plan, or
the use of emergency or standby oxygen system;
j. A complete loss of more than one electrical power generating or hydraulic
power system during flight.
4.2.4. The occurrences shall be reported by the AMO to EGYPTAIR AIRLINES, the
Original Equipment Manufacturer and the Type Certificate Holder are the
conditions which considered a hazard to flight safety such as:
a. Significant cracking, deformation, corrosion or failure of primary structure;
b. Any evidence of burning, electrical arcing, significant hydraulic fluid or fuel
leakage;
c. Any emergency system or total system failure;
d. Overdue for compliance of any airworthiness directive (AD / CN);
e. Control system failure;
f. Engine(s) removed prematurely because of malfunction, failure or defect.
5. Forms:
5.1. ECAA Preliminary Notification Occurrence Report Form No. 12000-14.
5.2. ECAA Final Occurrence Report Form No. 12000-15.
5.3. Accident / Incident Report Form No. 330.

MCM
Chapter 2.13
Reporting to the
Authority,
OEM and Type
Certificate Holder

MCM
Chapter 2.14
CAT II Operations
2.14 CAT II Operations
1. Objective :
To set EGYPTAIR AIRLINES policy regarding the implementation of the technical

requirements for category II automatic landing operations.
2. References:
ECAR 91.189 and ECAR 91 Appendix D.
3. Responsibility
Maintenance Director for implementation
Chief Inspector for monitoring
4. Description:
4.1. General
To implement a CAT II operation, the following shall be applied:
4.1.1. Engineering shall identify aircraft, aircraft component data, maintenance and
reliability programs related to the CAT II operation and review aircraft
applicable documents accordingly. Applicable documents include but not
limited to aircraft MEL and Flight Manual.
4.1.2. Engineering shall continuously review the Authority requirements, identifying

program requirements, updating the program and follow-up.
4.1.3. Engineering shall continuously coordinate with the flight operations for
compliance with the CAT II provisions
4.1.4. Quality Assurance shall determine maintenance personnel qualification

requirements. AMO shall qualify maintenance personnel according to these
requirements.

MCM
Chapter 2.14
CAT II Operations
4.1.5. Chief Inspector shall apply to the Authority for CAT II operation authorization.
CAT II operation shall not be implemented unless authorization for CAT II
operation in the Operations Specifications is granted by the Authority.
4.1.6. Engineering is responsible for ensuring that the CAT II aircraft continuously
comply with Type Certificate Holder or Supplemental Type Certificate Holder
requirements.
4.2 CAT II maintenance program shall address the following:
4.2.1 Applicable tasks and procedures addressing lower landing minima and low
visibility operations.
4.2.2 Applicable MRB and other mandatory requirements relating to low visibility
operations.
4.2.3 Verification of the lower landing minima systems and configuration status.
4.2.4 Identification of modifications, additions, and changes required for CAT II

operation other than those specified in Aircraft Flight Manual, Type Certificate
Holder or Supplemental Type Certificate Holder Requirements.
4.2.5 Identification of maintenance requirements and log entries necessary to change

minima status.
4.2.6 CAT II Program shall cover the following:

i. Effectivity as related to aircraft registration;
ii. Definition and identification as related to aircraft systems/components;
iii. Identification as related maintenance program tasks;
iv. Reliability / performance reporting;
v. Compliance with regulatory requirements;
vi. Operational performance reporting and record keeping;
vii. Operations function checks and records for evaluation period;
viii. Maintenance training.
4.3 The Reliability Section shall monitor all CAT II related systems / components and
report to RCB in regular basis. Pilot performance reports and maintenance reports

MCM
Chapter 2.14
CAT II Operations
shall be filed with any defect deferrals. The Reliability program shall address the
following:
4.3.1 Analyzing on a case-by-case basis of all-significant discrepancies, failures,

defects and malfunctions experienced in service (or during testing) that may be
unique to the low visibility program and how to deal with.
4.3.2 Assessing corrective actions taken for each problem identified or reported in
the lower minimum system and related component discrepancies for the
purpose of quality control, analysis and prevention of recurrence. Verification
actions may be required for certain discrepancies. In this case, assigning as
who is going to determine such actions and who is responsible for the
application of such actions. All such actions should be appropriately certified
and filed.
4.3.3 The reliability program shall define, address, and monitor chronic and repetitive
discrepancies related to CAT II operations.
4.4. Follow up on CAT II related components.

This follow-up shall include the following details:
4.4.1. Component part, specification or model.
4.4.2. Component manufacturer or vendor.
4.4.3. Quantity per aircraft
4.4.4. Repair facility used.
4.4.5. Performance data such as but not limited to MTBUR, MTBF and its relation to
Maintenance program and relevant maintenance tasks.
4.5 Chief Inspector shall:
4.5.1 Review CAT II program prior to submission to Authority for approval.
4.5.2 Address the Authority to amend the Operation Specifications in order to include
CAT II operations.
4.5.3 Supervise CAT II event analysis and control of the corrective action and
prepare necessary repots for the Authority.

MCM
Chapter 2.14
CAT II Operations
4.5.4 Supervise the Record keeping for compliance with standards.
4.5.5 Monitor and review of corrective action(s) implementation and the verification
required to keep or restore Authority CAT II authorization.
4.5.6 Notify all concerned regarding CAT II Authority authorization status in due time.
If such authorization is suspended, the Chief Inspector shall immediately inform
all concerned.
4.6 CAT II Performance Reports and Reported Defects:
4.6.1. The Maintenance Manager will receive performance reports on regular basis
from the flight operations. If reports contain technical discrepancies, he will act
accordingly. If engineering support is required, the Maintenance Manager will
inform engineering to provide such support.
4.6.2. The maintenance engineers / inspectors shall review the aircraft technical log
entries for CAT II related system/ component reported defects and rectify as
per the maintenance manual.
4.6.3. Work tasks and the performance reports shall be filed in the Aircraft record files
and supplement CAT II evaluation files.
4.6.4. The reliability corrective actions shall be filed in the aircraft records.
4.6.5. Any CAT II approved aircraft shall only be released to flight by an appropriately
certified person who is qualified on maintenance of CAT II related systems/
items.
4.6.6. An aircraft approved for CAT II operation and planned for a flight operation
which is subject to CAT II flight, the flight must be appropriately identified in
flight documents.
4.6.7. The CAT II task shall be appropriately identified in the maintenance checks and
shall be released by a certifying staff who is trained on the CAT II related item
maintenance.
4.6.8. Any defect deferral shall be checked against its effect regarding degradation of
CAT II performance.

MCM
Chapter 2.14
CAT II Operations
If an aircraft is subjected to a CAT II related item defect deferral, MCC shall be

immediately informed and shall relay this information to the flight crew suitable
time prior to dispatch. The affected aircraft, in such case, shall remain out of
lower minimum status until successful corrective action has been verified.
Any aircraft system with a maintenance deferral that affects CAT II operation
shall be placarded properly to prevent reliance on it. Such process shall be
appropriately documented in aircraft logbook and made visible to the flight crew
by the concerned certifying staff.
The above requirement shall apply equally to any CAT II chronic or repetitive
discrepancies
4.6.9. Deferred items affecting CAT II performance shall be monitored for rectification
by the reliability section and concerned maintenance inspectors.
4.6.10. The Chief Inspector may arrange for regular meetings with flight crews to
discuss events, performance discrepancies related to CAT II operation.
Review of CAT II items with the flight operation may be required if the subject
change include or require pilot operation procedure.
4.6.11. The project engineering may arrange with flight operation for review of the
related items for the proper operation procedure. The reviewed items shall be
proposed to the QA director for authority approval granting.
4.6.12. The aircraft CAT II operation approval shall be declared into the aircraft
technical log and endorsed in the training program, MP, configuration and
audit files.
4.6.13. Component which is related to CAT II operation shall be identified in shop

paper work (job or repair order) by the shop production control.
4.6.14. The shop findings for CAT II related components with respect to the limits as
required by the maintenance data shall be appropriately investigated by
engineering and necessary actions taken.
4.6.15. Records of deferred items shall be filed in the aircraft CAT II record files in
addition to the normal Aircraft records system

MCM
Chapter 2.14
CAT II Operations
4.6.16. The Engineering shall review airworthiness issues (ADs, CNs, S.Bs, Sls or
reliability changes) for the CAT II related components/systems and issue
necessary engineering orders to comply with requirements. A special Mod
standard of the CAT II related component might be established.
4.6.17. The stores inspectors shall review component configuration (CAT II related)
according to its Mod standard prior to be stored, any discrepancy may be
reported to Engineering.
4.7 Downgrading of Aircraft as NON-CAT II CAPABLE
4.7.1. Any defect rendering the aircraft as NON-CAT II CAPABLE shall be transferred
to the DDL provided that the said defect is allowable within the terms of MEL.
This Deferred Defect shall clearly state that the aircraft is NON-CAT II
CAPABLE. This should be also reflected in the aircraft Technical Log as a
NON-CAT II CAPABLE.
4.7.2. Persons authorized to downgrade an aircraft shall be appropriately authorized

for this particular circumstances.
4.7.3. As soon as an aircraft is classified as NON-CAT II CAPABLE the MCC must

notify the Airline Operations.
4.8 Upgrading of aircraft as CAT II CAPABLE
4.8.1. The defect causing the downgrade shall be positively identified and rectified.
4.8.2. The Technical Log shall reflect that the aircraft is CAT II CAPABLE.
4.8.3. Only appropriately authorized inspector shall upgrade an aircraft to be CAT II

CAPABLE dependant upon the reason for the previous downgrading.
4.8.4. As soon as the aircraft becomes CAT II CAPABLE the MCC shall notify the
Airline Operations.
4.9 Training
4.9.1. Maintenance staff shall be provided with a suitable training describing the CAT
II. This can take the form of reading a CAT II Briefing Document. Once staff
have read and understood the CAT II notes, they are required to sign an

MCM
Chapter 2.14
CAT II Operations
Acknowledgement Sheet stating that they have read and clearly understood the
CAT II Briefing Document.
4.9.2. The CAT II training records shall be available on demand to auditors.
4.9.3. CAT II Continuation Training is contained with the elements of the various
existing Technical Aircraft Continuation Training Courses. These courses are
run by EGYPTAIR AIRLINES Training Academy.
5. Forms:
N/A.

MCM
Chapter 2.14
CAT II Operations

MCM
Title Page
Part 3
Technical Records

MCM
Title Page

MCM
Chapter 3.00
Index of Part 3

3.01 Maintenance Records
3.02 Aircraft Technical Logs

Date: Jan, 2020
MCM
Chapter 3.00
Index of Part 3

Date: Jan, 2020
MCM
Chapter 3.01
Maintenance Records
3.01. Maintenance Records
1. Objective:
1.1 Management and control of maintenance records to ensure that the contents and
retention of such records comply with ECAA requirements, and
1.2 To ensure operational records are subjected to standardized processes for:
i. Identification and legibility;
ii. Maintenance and archiving;
iii. Retention and retrieval;
iv. Protection and security;
v. Transfer; and
vi. Disposal or deletion (electronic records).
2. References:
ECAR 43.1, 43.3, 43.11, 43.13, 43.15, 91.417, 91.419, 121.375, 121.376, 121.377,
121.685 and 121.701.
3. Responsibility:
3.1 Function is contracted to AMO.
3.2 Maintenance director for implementation oversight.
3.3 Chief Inspector for quality assurance.
4. Description:
4. 1. Maintenance records include, but are not limited to:
4.1.1. Total time in service (hours, cycles and/or calendar time) of the aircraft, engines
and all life-limited components;
4.1.2. The time in service (hours, cycles and/or calendar time) since last overhaul of
the aircraft or aircraft component subjected to;a mandatory overhaul life;
4.1.3. Current status of compliance with all mandatory continuing airworthiness

requirements;
4.1.4. Appropriate details of modifications and repairs;

MCM
Chapter 3.01
Maintenance Records
4.1.5. Current status of compliance with the Maintenance Program;
4.1.6. Detailed maintenance records to show that all requirements for issue of a CRS
have been met.
4. 2. Records Identification and Legibility

All records shall be identified by company name, aircraft type, aircraft registration,
date of issue and records type.
4. 3. General: Records Maintenance Criteria
4.3.1. Records shall contain details of the relevant aircraft or component, methods,
techniques and practices, type of inspection, description of work performed,
tolerances and limits, reference to documents and tools used, date of
completion of work, name, signature, stamp of person in charge. If work
constitutes major repairs or major alterations it shall contain approval from
ECAA.
4.3.2. Maintenance records shall be certified by properly qualified person(s). An up-

to-date roster of certified maintenance personnel who are approved to perform
and certify maintenance for EGYPTAIR AIRLINES shall be available to the CI.
4.3.3. It is not allowed to intentionally enter any false entry in any record. If correction
to an inadvertent mistake is to be made in a record, the old writing shall be
omitted in a way not to cause its complete disappearance. Use of corrector or
whitener is prohibited. In case of any typographical errors during completion of
the work package the concerned person will:
i. Strike through on the mistake required to be corrected.
ii. Write down the correct data beside the mistake required to be corrected.
iii. Sign beside the corrected data.
4.3.4. Paper records shall use proper paper quality that can withstand normal use
during the record retention period. Paper records shall be written with
undeletable ink.
4.3.5. Records are to be made available for inspection by ECAA Inspectors or other
authorized entities at any time during business hours.

MCM
Chapter 3.01
Maintenance Records
4.3.6. Records shall not be filed for storage unless all required data in the record is
completed.
4.3.7. Records shall be stored in a suitable area and shall be protected against loss,
theft, fire, water, weather conditions or unauthorized access.
4.3.8. The records, which will be maintained in the computer system shall have a
back-up system, which is updated within 24 hours of any maintenance. Each
terminal contain safeguards program against the ability of unauthorized
personnel to alter the database.
4.3.9. In outstations: the certifying staff will keep the maintenance records in the
outstations and send it monthly to Cairo main base to be stored in the
maintenance records department
4. 4. For tracking total time in service (hours, calendar time and cycles, as appropriate)
of the aircraft, engines and all life-limited components:
i. For aircraft equipped with ACARS system, ACARS system automatically sends
movement data to Opera system through the Fleet Watch system which
subsequently provides on time aircraft flight hours and cycles.
ii. For aircraft not equipped with ACARS system movement data is sent from the
cockpit crew to the IOCC person in charge who manually enters it on the Opera
System via the Fleet Watch system. This provides aircraft flight hours and
cycles.
iii. Aircraft, engines, TCI and all life-limited components data will be updated
according to data from i. or ii of this clause.
4. 5. Current status of compliance with mandatory continuing airworthiness

requirement shall include:
i. The current AD standard of the aircraft and its component including revision or
amendment numbers which identifies the applicable ADs;
ii. The current AD status of the aircraft and its component, date on which the AD
was accomplished. If the AD is controlled by flight hours or flight cycles, the
record shall specify at which flight hours or cycles, as appropriate.
iii. For repetitive ADs, records shall indicate the last AD application in the AD
status.

MCM
Chapter 3.01
Maintenance Records
iv. The status shall also specify which part of a multi-part AD has been
accomplished and the method, where a choice is available in the AD.
v. Appropriate details of modifications and repairs; EO’s issued, substantiating
data that supports compliance with the airworthiness requirements such as SBs,
SRM,…etc..
vi. If the airworthiness data for modification and repair is produced by AMO
according OEM and authority requirements, all necessary documentation and /
or approvals shall be retained.
vii. Scheduled maintenance requirements following incorporation are to be clearly
identified. Substantiating data including drawings, instructions, reports, tests, etc
are to be retained as well. The substantiating data may include:
a. Compliance program;
b. Master drawing or drawing list, production drawings and installation
instructions;
c. Engineering reports (static strength, fatigue, damage tolerance, fault
analysis);
d. Ground and flight test program and results;
e. Mass and balance change data;
f. Maintenance and repair manual supplements;
g. Maintenance program changes and instructions for continuing
airworthiness;
h. Aircraft flight manual supplements.
4. 6. The time in service (hours, calendar time and cycles, as appropriate), since last
overhaul of the aircraft or aircraft component subjected to an overhaul life;
engines or its components subjected to a mandatory overhaul life; maintained
through:
i. The current status of all life-limited aircraft components indicates the component
life limitation, total number of hours, cycles or calendar time and the number of
hours/cycles/time remaining before the required expiry time of the component is
reached.
ii. TCI list status includes:

MCM
Chapter 3.01
Maintenance Records
MP task, P/N , S/N, Nomenclature , interval , installation date , Aircraft flight

hours and cycles at installation, component hours and cycles at installation,
component status ( new/ repaired / overhauled), remaining for removal ( hours /
cycles/ calendar), total overhaul life limit ( hours / cycles / calendar)
4. 7. Current aircraft status of compliance with the Maintenance Program;
4. 8. Detailed maintenance records to show that all requirements for signing a CRS
have been met for the aircraft/component:
4. 9. AMO Certifying staff / support staff / QT while performing the maintenance tasks
shall complete the work package taking into consideration the following:
i. Stamp and sign properly in front of the task he performed.
ii. Record test results and dimensions.
iii. Record material / parts replaced together with the related traceability to the
accompanying documents.
iv. Record any additional works.
v. Record of any deferred items / open items.

vi. Endorse task status in front of conditional tasks.
4. 10. The AMO shall provide EGYPTAIR AIRLINES with regular and eventual reports
to support the continuous airworthiness monitoring of Aircraft. These reports
include and are not limited to the following:
Ser. Report type Frequency
i. Technical delay reports; Immediately
Reliability reports including dispatch, sys. and

ii. Monthly
components;
iii. Copy of technical log pages; Daily
iv. Status of deferred defects including reasons for deferral; Daily
Draft copy of BOW for maintenance events; proposed

2 weeks in advance
and executed and any additional work carried out
v. of each
outside this BOW; for acceptance by EGYPTAIR
maintenance event
AIRLINES.

MCM
Chapter 3.01
Maintenance Records
vi. Periodic MP compliance status; Quarterly
1 day before due

vii. Requests for short term escalation due time;
time
viii. ADs standard for Aircraft, Engines and Equipment; Promptly
ADs compliance status for Aircraft, Engines and

ix. Monthly
Equipment
SBs and modification compliance status for Aircraft,

x. Quarterly
engines and equipment;
xi. LLP and TCI intervals compliance status; Quarterly
2 weeks after each

xii. Copy of post maintenance events summary report;
event
2 weeks after
xiii. Details of modifications and repairs
execution
xiv. Maintenance events forecast plan; Quarterly
xv. Updating of Aircraft Hours and Cycles; Daily
xvi. Fortnight status report. Bi-weekly
4. 11. Records kept under the control of Chief Inspector include but not limited to the
following:
i. Audit reports
ii. Personnel files
iii. Escalation and Extensions
iv. Accidents and Incidents reports
4. 12. Records kept at AMO

This list should be continuously checked for completion, condition, currency
and/or validity:
i. Certificate of Release to Service,
ii. Aircraft Technical Log sheets
iii. Maintenance checks compliance sheets
iv. Task cards, routine and non-routine

MCM
Chapter 3.01
Maintenance Records
v. Chronic or repetitive defects, troubleshooting history and implementation of

corrective action.
vi. Aircraft fourteen-night operational data.
vii. Aircraft weighing reports.
viii. Aircraft test flight reports.
ix. Maintenance ferry reports.
x. AD/CN standard for aircraft and aircraft components
xi. AD/CN status for aircraft and aircraft components
xii. AD/CN compliance cards for aircraft and aircraft components
xiii. SB/EO/SIL status for aircraft and aircraft components.

xiv. SB/EO/SIL compliance cards for aircraft and aircraft components.
xv. Approved Major Repair/Alteration forms
xvi. Aircraft structure repair files including repair reference, cards, schemes and
necessary approvals.
xvii. Airframe Logbook
xviii. Engine Logbook
xix. Auxiliary Power Unit Logbook
xx. List of aircraft installed parts including part numbers and serial numbers.
xxi. Aircraft installed components Airworthiness release certificates.
xxii. Fuel and Oil consumption records.
4. 13. Aircraft accident / major incident records process

MCM
Chapter 3.01
Maintenance Records
4.13.1 All records of the Aircraft involved in the accident or major incident shall be
collected and freezed and not moved, corrected, modified, scrapped or handled
to a third party unless the action is approved by Accident Invistegation Authority
via IOCC Emergency Response Team Leader via its maintenance member.
4.13.2 It is preferable to produce a copy of all records for such aircraft.

4.13.3 The IOCC Emergency Response Team Leader via its maintenance member
shall insure that:
i. The flight data recorder FDR and or the voice recorder VCR – as appropriate –
are prompetly removed from the Aircraft, preserved and retained in safe
custody pending disposition in accordance with the appropriate investigation.
ii. Monitor downloading data and preparation of necessary reports.
4. 14. EGYPTAIR AIRLINES conduct audits to insure that the maintenance records
are maintained by AMO according to set requirements.
4. 15. For maintenance record entries; the person approving or disapproving the
release to service of an aircraft, airframe, aircraft engine, appliance,
or component or part after any maintenance performed in accordance with the
approved MP shall:
i. make an entry in the maintenance record of that equipment stating the type of
inspection and a brief description of the inspection;
iii. put the date of the inspection and aircraft total time in service;
iv. sign and put his authorization number and type
4. 16. If the aircraft is found to be airworthy and is approved for release to service, the
following or a similarly worded statement should be used: "I hereby certify that this
aircraft has been inspected in accordance with (insert type per approved
maintenance program) inspection and was determined to be in airworthy
condition”.
4. 17. For Component maintenance records the respective records section of the
overhaul workshop shall:
i. Retain all records generated during the accomplishment of the component
maintenance.

MCM
Chapter 3.01
Maintenance Records
ii. These records, including a copy of CRS, are stored in a designated and
appropriately protected area that is access controlled.
iii. The records shall be appropriately segregated.
4. 18. Maintenance records falsification, reproduction, or alteration
i. No person may make or cause to be made:

a. Any fraudulent or intentionally false entry in any record or report that is
required to be made, kept, or used to show compliance with any ECAR
requirement;
b. Any reproduction, for fraudulent purpose, of any record or report required
under ECAR requiremnets; or
c. Any alteration, for fraudulent purpose, of any record or report required under
ECAR requiremnets.
ii. The commission by any person of an act prohibited under paragraph (i) of this
Clause will cause suspension or revoking the applicable authorization, AOC,
AMO approval or process specification issued by the ECAA held by that
person or company, as appropriate.
4. 19. Methods of Records Storing, Retention and Retrieval

i. Paper records material shall be robust to withstand normal handling and filing
in order to ensure that records can remain legible throughout the required
retention period.
ii. Records storage area shall be equipped with fire alarm system and fire
fighting system. Area shall have secured access doors and protected against
unauthorized access. Area shall be away from flood suspected region and
properly protected against other environmental conditions (dust, sand, rain,
etc). Access to the records shall be under control of the Technical Records
Section.
iii. Upon work completion, records shall be maintained in the AMO Records
Section.
iv. All records shall be scanned and kept on CDs as back up. Backup shall be
stored in a safe environment at a different location from the original records.
v. The aircraft records shall be filed and stored in such a manner that the
records will be readily accessible to authorized persons.
MCM
Chapter 3.01
Maintenance Records
vi. The filing and storage system shall promote ease of retrieval, accessibility,
and adequacy of controls.
vii. Outstations will keep the maintenance records in the outstations and send it
on monthly basis to Cairo main base to be kept in the Technical Records
Section
viii. The records, which will be maintained in the computer system shall have
back-up system, which shall be updated within 24 hours of any maintenance
event. Each terminal shall contain safeguards program against the ability of
unauthorized personnel to alter the database.
4. 20. Retrieval of Lost or Destroyed Records

i. Any records irrecoverably lost or destroyed will be reconstructed on a case
by case basis using other records maintained by the repair facilities.
ii. A statement may be made in the new record describing the loss and
establishing the time in service based on the research of records maintained
at the repair facilities or with reference to concerned
iii. The reconstructed records will be submitted to the ECAA authority for
acceptance.
4. 21. Records transfer
Issue: 08 amend. : 01 Page 10 of

13
MCM
Chapter 3.01
Maintenance Records
4.21.1 Prior to initiation of the transfer, representatives of both parties should co-
ordinate the scope and content of the mentioned maitenance records above i.to
xiv.
4.21.2 Representatives of both parties shall sign that the new operator reviewed and
received all maintenance records maintained appropriatly.
4.21.3 When an aircraft is temporary transferred from EGYPTAIR AIRLINES to
another certificate holder then the above records shall be available to the new
operator.
4.21.4 When an aircraft is permanently transferred from EGYPTAIR AIRLINES to
another certificate holder the following records shall also be transferred:
i. All detailed maintenance records in respect of the aircraft and any aircraft
component fitted thereto;
ii. The current aircraft inspection status such that compliance with the approved
certificate holder's aircraft maintenance program can be established;
iii. The current status of airworthiness directives applicable to the aircraft and
aircraft components; and
iv. Details of current modifications and repairs to the aircraft, engine(s), and any
other aircraft component vital to flight safety
v. Delivery inspection.
vi. S/B incorporated.
vii. Time on life limits and life limited parts.
viii. Justification for the performance of the required maintenance
ix. Certification of release to service.
x. Procedure to receive and respond to mandatory continuing airworthiness
information received from the state of design or the state of registry and
should clearly identify the person responsible for these data.
4. 22. Maintenance Records Retention Periods
Record Type Retention Period

13
MCM
Chapter 3.01
Maintenance Records
i. Records containing total time in service, calendar From birth until 24 months
time, flying times and cycles, as appropriate, of after withdrawal from service
the aircraft, engines and life limited components
ii. Notwithstanding item I above, records containing Until such work is repeated
flying times and cycles, as appropriate, since last so that the component life is
overhaul of the components subjected to an zeroed again
overhaul life
iii. Records containing detailed maintenance in From birth until 24 months

respect of life limited component and parts after withdrawal from service
iv. Records containing detailed maintenance in Until work is repeated, but not
respect of the aircraft and any aircraft component less than 12 months
fitted thereto,
v. Records containing the aircraft inspection status From birth until 24 months
such that compliance with approved maintenance after withdrawal from service
program can be established.
vi. Records containing the current status of From birth until 24 months
airworthiness directives AD's applicable to the after withdrawal from service
aircraft and aircraft components.
vii. Records containing details of accomplished SB's, From birth until 24 months
modifications and repairs to the aircraft, engines, after withdrawal from service
and aircraft major components.
viii. TLB pages including oil and fuel records, DDL& 24 months
NRC’s
ix. AD/CN compliance cards for aircraft and aircraft From birth until 24 months
components (dirty finger prints) after withdrawal from service
x. SB/EO/SIL compliance cards for aircraft and From birth until 24 months
aircraft components (dirty finger prints). after withdrawal from service
xi. Records required to sign a CRS Notwithstanding above time

limits, 12 months

13
MCM
Chapter 3.01
Maintenance Records
xii. Quality audit reports 24 months
xiii. when an aircraft becomes involved in an accident pending disposition in

or major incident, the related flight recorder accordance with the
records and, to the extent possible, the investigation board
associated flight recorders are preserved and instructions and Authority
retained in safe custody agreement
xiv. Records of aircraft, engine and component that retained for a minimum
an operator has permanently taken out of service period of 90 days after has
for any reason (e.g. scrapping, lease termination, been permanently withdrawn
sale). from service
Should the retention period expire, relevant records will be transferred to soft
copies (CD) and retained relevant paper records shall be shredded before
disposal and sent to recycling and CDs shall be destroyed before disposal.
For disposal, environmental precautions shall be taken into consideration.
4. 23. Cessation of an Activity
4.23.1 In case of cessation of an activity of the Maintenance Contractor capability list,

all the technical records related to that activity shall be transferred to
EGYPTAIR AIRLINES.
4.23.2 When a maintenance organization used by EGYPTAIR AIRLINES terminates

its operation, the maintenance organization shall return all retained
maintenance records to EGYPTAIR AIRLINES.
5. Forms:
N/A.

13
MCM
Chapter 3.02
Aircraft Technical
Logbook
3.02 Aircraft Technical Logbooks
1. Objective:
Description how to handle aircraft on-board Technical Logbooks.
2. References:
ECAR 43.13, 121.375, 121.563, 121.687 and 121.701.
3. Responsibility:
3.1. Chief Inspector to create and obtain ECAA approval, monitor the production and
distribution of logbooks for all aircraft.
3.2. Handling of Log Books is subcontracted to AMO under the supervision of the
4. Description:
4.1. General:
4.1.1. Each aircraft shall be furnished with the following set of logbooks:
i. Technical Logbook (TLB).
ii. Deferred Defect Logbook (DDL).
iii. Cabin Logbook (CLB).
iv. Deferred Cabin Logbook (DCLB).
4.1.2. EGYPTAIR AIRLINES Chief Inspector shall ensure that logbooks are
maintained for all aircraft operations
4.1.3. All logs shall be made accessible to concerned flight crew at all times.
4.1.4. Page forms of Technical Log and Deferred Defect Log and any amendments
thereto shall be approved or accepted by the Authority.
4.1.5. All entries in aircraft logbooks shall be current and written with undeletable ink
so that it cannot be erased.
4.1.6. Errors corrected in the aircraft logbooks shall remain readable and identifiable.

MCM
Chapter 3.02
Aircraft Technical
Logbook
4.1.7. Each person who takes action in the case of a reported or observed failure or
malfunction of an airframe, engine or appliance that is critical to the safety of
flight shall make, or have made, a record of that action in the aircraft technical
log.
4.1.8. Duty assignments of crew members, shall be stated in the general declearation
(GD) form, and shall be kept onboard the aircraft, a copy shall be kept at the
dispatch section (ref. to OMA,1).
4.2. Process to ensure all aircraft have an aircraft technical log Technical
4.2.1. The TLB form shall comprise the following ECAR requirement elements:
i. Company name and logo;
ii. aircraft nationality and registration marks;
iii. date;
iv. Name and signature of pilot in command
v. place of departure;
vi. place of arrival;
vii. time of departure;
viii. time of arrival;
ix. flight duration, Block and Airborne;
x. details of defects, incidents, observations, as applicable; and rectifications/
actions taken;
xi. signature and identity of the person recording the defect.
xii. signature and identity of the person signing the release to service following
maintenance.
xiii. Aircraft fluids serviced quantities: fuel / oil.
xiv. Aircraft parameters such as tires pressures and engine parameters.
xv. Line maintenance checks carried out.
xvi. Aircraft acceptance for flight statement signed by the pilot in command.
xvii. Type of flight; revenue, non-revenue; training, testing, repositioning, EDTO or,
non-EDTO.
4.2.2. TLB pages shall be printed of a master white page and additional 3 differently
colored carbonized copies

MCM
Chapter 3.02
Aircraft Technical
Logbook
4.2.3. TLB shall be printed in a booklet, its pages shall be serialized consequentially
4.2.4. AMO TPD shall print enough quantity of TLB booklets to maintain all aircraft
operation
4.2.5. AMO shall keep enough quantity of booklets at line maintenance library and at
outstations to keep each aircraft furnished with at least a booklet.
4.2.6. Each time all TLB booklet pages are completed, an entry in the last page of the
booklet with the serial number of the first page of the next booklet and entry at
the first page of the new booklet with the serial number of the last page of the
previous booklet to assure continuation.
4.2.7. Instructions on how to use the TLB follw..

MCM
Chapter 3.02
Aircraft Technical
Logbook
i. Initials:
(1) In case of any defect reported, it will be written in this space.
(2) The corrective action is written in this space by the certifying staff, including
signature and stamp (authorization number).
ii. Fuel Data:
(1) The fuel supplier company name is written in this space.
(2) The number of fuel receipt.
(3) Fuel density (gram/cm3) as reported by the fuel supplier.
(4) Fuel temperature as reported by the fuel supplier.
(5) Uplift (The amount of added fuel into the aircraft fuel tanks in Kgs).
(6) Total amount of fuel required for departure as read on cockpit indication
system (the total amount of fuel needed for the trip as requested by Pilot in
command).
iii. Hydraulic Fluid data:
(Amount of the Hydraulic system fluid as read on cockpit indication system.
iv. Oil Data:
(1) Amount of Oil in Engines as read on cockpit indication system.
(2) Amount of oil in the APU as read on cockpit indication system.
v. Tire Pressure Data for the main and nose wheels:
vi. Changing of Parts:
In case of need to change a component/item due to a defect the old and new
part number and serial number are recorded.
vii. Certifying data:

(1) Signature of the certifying person who carried out the Transit Check.
(2) And his Authorization number (stamp).
(3) Date and time at which the transit check was carried out in UTC.
(4) Station at which the transit check was carried out (in IATA 3-letter code)
4.3 Process for the management of the TLB
4.3.1. No aircraft to depart in a journey unless TLB page of the journey is singed off
and stamped by a certifying dispatching certifying person that the aircraft is

MCM
Chapter 3.02
Aircraft Technical
Logbook
airworthy to fly and the aircraft is accepted and singed off by the pilot in
command
4.3.2. Defect entries shall be written in the defect cell either by pilot or engineer, pilot
name and signature cell filled in case pilot reported the defect or engineer sign
and stamp in case defect reported by engineer. If no defect reported pilot shall
sign the first defect cell (NIL).
4.3.3. The Master copy, shall remain on board the relevant aircraft until the next letter
check where it is kept at the main records
4.3.4. Copies of TLB, DDL shall be sent to AMO as follows:

i. The first copy shall be left at departure point. In outstations. These copies will
be kept by handling company for 30 days then routed to Cairo base to be kept
in maintenance record department
ii. The second copy shall be sent to AMO technical support department to review
TLB page entries, defect recorded, action taken to repair the recorded defects
and that all necessary entries completed, then moved to the main Records
Section for retention until being replaced by the master white copy.
iii. TLB third copy shall be sent to AMO engineering department for calculating
performance correction and / or issuing an Engineering order for a required
corrective action.
4.3.5. The AMO main records section shall utilize the recorded time (hours, calendar
time and cycles) to calculate Total time in service (hours, calendar time and
cycles, as appropriate,) of the aircraft, engines and all life-limited components;
4.3.6. All records shall be retained as per Ch.3.01
4.3.7. EGYPTAIR AIRLINES audits TLB management process according to audit

program and approved audit plan.
4.3.8. Oil and Fuel recording

i. During aircraft arrival inspection, the assigned qualified technician will carry
out all engines oil topping, after engines shut down (within applicable AMM
time limits); then in-charge certifying staff will certify oil topping by checking
that added quantities are within acceptable limits according to applicable AMM
and record these quantities in the aircraft technical log bock TLB.
MCM
Chapter 3.02
Aircraft Technical
Logbook
ii. Fueling operation is performed according to applicable AMM; then in-charge

certifying staff will check added quantities and record these quantities in the
aircraft technical log bock TLB.
iii. Records regarding fuel and oil consumption for any aircraft or engine shall be
kept for a minimum of three operational months.
4.4 Deferred Defect Logbook (DDL):
4.4.1. Deferred Defect Log is made to record discrepancies for which rectification is
deferred in accordance with the CMEL/CDL and to record the actions taken to
rectify these items. The log is filled by appropriately authorized maintenance
personnel.
4.4.2. Deferred Defect Log pages shall be made of a master white copy and additional
two copies of different colors.
i. Master copy, shall remain on board the relevant aircraft until rectification of
deferrals after which it is transferred to the main records.
ii. First copy shall be sent by AMO line maintenance for records and planning
purposes.
iii. Second copy shall be maintained in the Main Records until replaced by the
master copy after discrepancy rectification.
4.4.3. Deferred Defect Log pages shall contain the following data/records:
i. Company Name and Logo
ii. Aircraft Nationality and Registration Marks
iii. Departure point where the discrepancy has been deferred / extended.
iv. Detail of deferred discrepancies and reference to the CMEL/CDL item allowing
for deferral.
v. Reference to the technical log page number on which the deferred item has
been first recorded
vi. Date of and reason for deferral
vii. Interval for deferral
viii. Signature and stamp of the maintenance approved person who made the
deferral

MCM
Chapter 3.02
Aircraft Technical
Logbook
ix. Rectification date, action taken to rectify deferred discrepancy and reference
to maintenance data
x. Signature and stamp of the maintenance approved person that made the
rectification
xi. Record of extension by ECAA / CI.
4.4.4. Deferred Defect Log Filling Instructions

MCM
Chapter 3.02
Aircraft Technical
Logbook
i. Initial Data:
(1) Write in this space the Aircraft Type (If not printed)
(2) Write in this space the aircraft Registration (If not printed)
(3) Write the station in IATA 3-letter code at which the deferred defect is
recorded
(4) Select the source from which the defect is originated:
a- If the defect is recorded in the Technical Log Book), then select the box of
"Tech.log"
b- If the defect is recorded in the Cabin Log Book), then select the box of
"Cabin. log"
c- If the defect is recorded by the maintenance person, then select the box of
"Maintenance"
(5) Write in this space the Page number of the Log Book
(6) Write in this space the day (Ex. 16 for the 16th day)
(7) Write in this space the month (Ex. 09 for September)
(8) Write in this space the Year in 2 Digit form (Ex. 08 for the year 2008)
ii. Recording the deferred defect:

(1) Write the ATA chapter in 4-digits according to the reference of rectification
(2) Write in this space the nature of the deferred defect
(3) Write the Reference of the deferred defect and underline the manual (MEL,
CDL, AMM or SRM) from which the deferred defect is recorded
(4) In case of any operational action required by flight crew due to the deferred
defect, please select the box in front of "Operation (O)"
(5) In case that the operational action is requested to be repeated at every flight,
check the box next to "Yes", if not check box next to "No" (As a matter of
fact, operational action is usually carried out by flight crew at each flight)
(6) In case of any Maintenance action (such as deactivation a valve in close or
open position) due to the deferred defect, please select the box in front of
"Maintenance (M)"
(7) In case that the maintenance action is requested to be repeated at every
flight, check the box next to "Yes", if not check box next to "No" (As a matter
of fact, maintenance action is usually carried out at the beginning of the

MCM
Chapter 3.02
Aircraft Technical
Logbook
deferred defect. Sometimes a repetitive action is required such as

deactivation of the Anti Ice valve on the open or closed position according to
the icing conditions for the coming flight)
(8) Write in this space the category of the deferred defect (Ex. A as per MEL)
(9) Write in this space the due date at which the rectification must be carried out
and underline "Date". In case that the deferred defect rectification must be
carried out within specified flight hours, write the number of flight hours and
underline "Flt. Hrs"
(10) Write the Deferral Reason. If the reason is due to shortage of time, write
"Time". If the reason is due to the unavailability of spare parts, write "Spare"
iii. In case that the defect requires spare parts, write the following in the related
spaces:
(1) Description of the required item
(2) Part number of the required item
(3) The voucher number on which the spare parts are requested for rectification
of the deferred defect
iv. In case of need for more time or more flight hours for extending the deferring
of the defect:
(1) Extension number (1 for the first extension, 2 for the second extension)
(2) Due date of flight hours at which the rectification must be carried out
(3) Sign and stamp of the Engineer who deferred the defect/carried out the
extension
v. Recording items for rectification:
(1) Work carried out for rectification
(2) TSM, AMM or SRM reference required for rectification
(3) In case of RII item, please check the box next to "Yes, if not, please check
the box next to "No"
(4) In case of further work required for rectification, write it in this space
(5) TSM, AMM or SRM reference required for the further work required for
rectification
(6) In case of RII item for the further required work, please check the box next to
"Yes, if not, please check the box next to "No"
MCM
Chapter 3.02
Aircraft Technical
Logbook
vi. In case of requesting spare parts for the rectification:

(1) Item number ("A" in case of requesting spare parts for the rectification as per
item (25), "B" in case of requesting spare parts for the rectification as per
item (28)
(2) Part number of the removed item (of the defected part)
(3) Serial number of the removed item (of the defected part)
(4) Part number of the installed item
(5) Serial number of the installed item
(6) Position (Ex. wing, engine 1, ...)
(7) Write the total man hour required to carry out the rectification
(8) Item number : "A" in case of requesting spare parts for the rectification as per
item (25), "B" in case of requesting spare parts for the rectification as per
item (28)
(9) Sign and stamp of the Engineer who carried out the rectification. Each
Engineer will sign only in front of the rectification that he carried out
(10) (In case of RII, the inspector will sign and stamp in this area
(11) (Write in this space the station at which the rectification was carried out
(12) (Write in this space the rectification date.
4.5 Cabin Logbook (CLB):
4.5.1 Cabin Log shall be made to record cabin non-airworthy items discrepancies
observed by the cabin crew during operation of aircraft. Any discrepancy, which
may affect the Airworthiness, shall be reported to the cockpit crew to be entered
in aircraft Technical Log
4.5.2 Record of corrective actions taken by maintenance personnel to rectify cabin

discrepancies.
4.5.3 Cabin Log pages is to be made of a master white copy and additional colored
copy. Master copy is to remain on board the relevant aircraft until the next letter
check. Second copy, is to be left at departure point.
4.5.4 Cabin log pages shall contain the following data/records:

MCM
Chapter 3.02
Aircraft Technical
Logbook
iii. Date
iv. Departure point and arrival point
v. Discrepancies observed by cabin crew during operation
vi. Signature of concerned cabin crew
vii. Action taken to rectify or defer discrepancies
viii. Signature of maintenance approved person who performed the corrective
actions
4.6 Deferred Cabin Logbook (DCLB):
4.6.1. Deferred Cabin Log is to be used to record cabin discrepancies for which
rectification can be deferred for subsequent rectification action. The log is to be
filled by concerned maint. personnel.
4.6.2. Deferred Cabin Items Log pages is to be made of a master white copy and
additional coloured copy. Master copy , is to remain on board the relevant
aircraft until rectification of discrepancies. Second copy, is to be left at
departure point.
4.6.3. Deferred Cabin Items Log is to contain the following data/records:

iii. Departure point where the discrepancy has been deferred
iv. Detail of deferred discrepancies.
v. Reference to the cabin log page number on which the deferred item has been
first recorded
vi. Date of and reason for deferral
vii. Signature and stamp of the maintenance approved person who made the
deferral
viii. Action taken to rectify the deferred discrepancy with reference to relevant
maintenance data
ix. Signature and stamp of the maintenance approved person that made the
rectification

MCM
Chapter 3.02
Aircraft Technical
Logbook
5. Forms:
5.1. Aircraft Technical Logbook (TLB).
5.2. Deferred Defect Log (DDL) Form 407.
5.3. Cabin Logbook (CLB) Form 413.
5.4. Deferred Cabin Item Log (DCLB) Form 414.

MCM
Chapter 3.03
Airworthiness Directives
and Service Bulletins
1. Objective:
To establish policy for Airworthiness Directives (ADs) and Service Bulletins (SBs)
receipt, evaluation, processing and incorporation into EGYPTAIR AIRLINES fleet.
2. References:
ECAR 39.05 and121.367.
3. Responsibility:
3.2. This function is subcontracted to AMO.
4. Description:
4.1 General :
4.1.1. Airworthiness Directives (ADs):

AD which has been issued by the ECAA or Airworthiness authority of the state
of the TC Holder or STC Holder shall be treated as mandatory.
4.1.2. Service Bulletins (SBs):

Service Bulletins and recommendations from organizations responsible for the
type design will be classified as follows:
i. Alert: which means that an urgent action is announced by the manufacturer
within a specific time frame. This shall be implemented within the specified
time frame;
ii. Recommended: which means that the action announced by manufacturer is
recommended. This may be implemented within a recommended time frame
with reference to be made to the EGYPTAIR AIRLINES;
iii. Optional: which means that the action announced by manufacturer is made to
improve the systems/components reliability performance, operating costs or

MCM
Chapter 3.03
passenger satisfaction. This may be implemented according to a feasibility
study calling for its feasibility.
4.2 AD’s Management:

Maintenance Director shall insure that the AMO set up the procedures to obtain the
ADs from the concerned authority promptly and:
4.2.1 Have the TPD which is responsible for the procurement of ADs documents
from the concerned authority, either on hard or soft copy. ADs obtained shall
be transferd to document manager to update the Standard.
4.2.2 ADs documents shall be sent to AMO to carry out necessary studies on each
AD for applicability, required material, required manhours, aircraft let down
time, time frame, tools, equipment and documents affected. If there exists an
affect on Aircraft operation, maintenace provider engineering shall send IB to
EGYPTAIR AIRLINES Head of Operation Sector.
4.2.3 Issue EO containing all necessary information. Issued EOs will be sent to
planning for scheduling implementation.
4.2.4 Implement the EO on the specific aircraft. are completed within the required
time constraints
4.2.5 The aircraft Status will be updated accordingly and all concerned will be
informed.
4.2.6 Each aircraft Standard and Status should be available through the computer
system network for ADs.
The AD’s Management Process is performed by following Process Chart:

MCM
Chapter 3.03
C. 3.04/01 AD’s Management Process

MCM
Chapter 3.03
4.3 SB’s Management:
4.3.1 Contracted AMO TPD shall procure issued SB’s from the manufacturer, either
hard or soft.
4.3.2 This shall be transferd to document manager to update the SB Standard.It also
shall be sent to AMO to carry out necessary studies on each SB for
applicability, required material, required manhours, aircraft let down time, time
frame, tools and equipment and documents affected and, if there exists an
affect on aircraft operation, AMO shall send Information Bulletin to EGYPTAIR
AIRLINES Head of Operations Sector.
4.3.3 AMO shall issue Engineering Order containing all necessary information.
4.3.4 Issued EO will be sent to planning for scheduling implementation.
4.3.5 Implement the Engineering Order on the specific aircraft.
4.3.6 The aircraft Status will be updated accordingly and all concerned will be
informed
4.3.7 For Recommended and Optional Service Bulletins, technical and financial
considerations will be applied before issuing the Engineering Order.
4.4 Records System:
4.4.1 All records regarding the ADs and SBs receipt, evaluation, processing and
incorporation into EGYPTAIR AIRLINES fleet shall be retained by AMO as per
Chapter 3.01.
4.4.2 Each aircraft Standard and Status should be available through the computer
system network for ADs Mandatory and Alert Service Bulletins.
4.4.3 Contracted AMO shall provide Maintenance Director quartly an up dated SBs
complins status.
Note : If E.O has an influence on Aircraft Cockpit or Cabin, Head of Operation sector
shall be informed.
The SB’s ManagementProcess is performed by following Process Chart:

MCM
Chapter 3.03
C. 3.04/02 SB’s Management Process

4.5 ADs Follow-up Procedure:
4.5.1 A bi-weekly check on authorities website shall be carried out by EGYPTAIR

AIRLINES Engineering director to stand on the latest issued ADs.
4.5.2 A copy of ADs list from Technical documents and publications department
shall be sent to engineering directory.

MCM
Chapter 3.03
4.5.3 Engineering director shall make a comparison between both above sources to
assure that all AD‘s issued by authorities were received by AMO, Form E/P 01.
4.5.4 A three samples from AD will be revised Bi-weekly with full details. This
sample will be Not Applicable AD, AD with Terminated Action and AD with
Repetitive Inspection onForm E/P 02.
5. Forms
Form No. E/P 01, Bi-Weekly Check.
Form No. E/P 02, AD;s Bi-Weekly Revise.
Form No. 212 AD Control Form.

MCM
Title Page
Part 4
Contracting Maintenance
Issue: 07 amen. : 01 Page 1 of 2

MCM
Title Page
Issue: 07 amen. : 01 Page 2 of 2

MCM
Chapter 4.00
Index of Part 4

4.01 Requirements for AMO
4.02 Maintenance Contracts

MCM
Chapter 4.00
Index of Part 4

MCM
Chapter 4.01
Requirements of
Maintenance Contractor
4.01 Requirements of Maintenance Contractor
1. Objective:
To stipulate the requirements of EGYPTAIR AIRLINES in its main maintenance

contractor; EGYPTAIR Maintenance and Engineering, referred to hereinafter as the
Approved Maintenance Organization (AMO).
2. References:
ECAR Part 121 Section L, ECAR Part 145 and ECAR Part 43.
3. Responsibility:
3.1. Maintenance Director for selection and contracting.
3.2. Chief Inspector for quality assurance.
4. Requirements:
4.1. General
4.1.1. EGYPTAIR AIRLINES aircraft shall not be operated unless it is maintained and
released to service by an approved maintenance organization (EGME) that has
established procedures acceptable to ECAA that ensure good maintenance
practices, and is in compliance with all relevant requirements
4.1.2. The selected maintenance organization shall specifically have the necessary
workspace, equipment, personnel, supporting services and work environment as
necessary to ensure the implementation of the following management and
control functions:
i. the initial development of the maintenance schedule;
ii. scheduling maintenance, elementary work and servicing to be performed
within the time constraints specified in the approved maintenance schedule;
iii. scheduling the accomplishment of Airworthiness Directives (ADs);

MCM
Chapter 4.01
Requirements of
iv. operation of an evaluation program to ensure that all required procedures
and, in particular the maintenance schedule, continue to be effective and in
compliance with the applicable regulations;
v. the proper dispatch of aircraft, with regard to control of defects, availability of
spare parts and conformity with the type design and requirements of other
applicable operating rules.
4.1.3. Fulfilling the ECAA requirements regarding the level of technical personnel,
equipment, tools, maintenance data, record keeping, documentation and
facilities. EGYPTAIR AIRLINES should audit the fulfillment of such
requirements.
4.1.4. The continuous management and control of outstations maintenance

requirements and of all locations where aircraft maintenance is to be performed,
procedural issues, availability of required resources (spares and material,
manpower, technical data, facilities, tools and equipment) according to aircraft
type/scheduling whether maintenance is being performed by its staff or
performed by another subcontractor.
4.1.5. EGYPTAIR AIRLINES had selected EGYPTAIR M&E (or AMO) to be its Main
Contractor for all maintenance activities.
4.1.6. EGYPTAIR M&E shall have and maintain a valid ECAA Part 145 approved
maintenance organization certificate and shall continuously comply with all
requirements of ECAA.
4.1.7. EGYPTAIR M&E shall have an approved Maintenance Organization Exposition

(MOE) that contains its corporate commitment which declares that:
i. Its policy and procedures shall be complied with at all times, and that safety
shall be recognized as the prime consideration by all staff,
ii. Policy rules and procedures will not override the necessity of complying with
the regulation requirements published by ECAA from time to time regarding
its approval as an ECAR Part 145.
iii. it shall implement its safety and quality policy stated in the approved MOE,
and

MCM
Chapter 4.01
Requirements of
iv. it shall review and improve the procedures continuously for the customers
benefit.
4.1.8. EGYPTAIR M&E and any subcontractor shall have an approval certificate that
contains:
i. Its name and location.
ii. The date of issue and period of validity of the approval.
iii. Scope of approval that contains the type, rating, category and level of work
required by EGYPTAIR AIRLINES for aircraft and engines as stated in the
MCM.
4.1.9. EGYPTAIR M&E is authorized by EGYPTAIR AIRLINES to subcontract part of

the maintenance activities to another subcontractor under its quality system
supervision and according to authority requirements. EGYPTAIR AIRLINES
Maintenance Director shall be duly informed. All subcontractors shall be either
ECAA, EASA or FAA approved maintenance organizations, and shall be
accepted by the ECAA. A copy of any subcontractor's approval certificates shall
be made available at the Main Contractor, and will be subject to review by
EGYPTAIR AIRLINES Maintenance Director. ECAA shall accept the procedures
of EGYPTAIR M&E regarding subcontractor's selection and assessment.
Where tasks are subcontracted by the EGYPTAIR M&E to other organisations
their accomplishment are subject to the quality system of the EGYPTAIR M&E as
if it was done by it.
4.2. Management
4.2.1. EGYPTAIR M&E shall have a nominated accountable manager and a group of
nominated senior persons directly reporting to the accountable manager. Each
of EGYPTAIR M&E management personnel shall possess appropriate
qualifications which are acceptable to ECAA. EGYPTAIR AIRLINES
M&E management personnel shall be responsible to ensure its continuous

compliance with the requirements of ECAR 145.

MCM
Chapter 4.01
Requirements of
4.2.2. The Accountable Manager shall be responsible for the management and
supervision of the maintenance organization. He:
i. shall ensure that all necessary resources to accomplish required maintenance
in accordance with ECAR 145 are available.
ii. shall commit that the maintenance organization shall comply with the policy,
rules and procedures stated in the MOE as applicable and at all times.
iii. shall ensure that safety and policy establish in the MOE are continuously
implemented and promoted.
iv. shall insure that the maintenance organization remains in compliance with
ECAR Part 145, and grant access for the ECAA to the organization at any
time.
4.2.3. Nominated Senior Persons shall be responsible for all functions specified in the
MOE. Responsibility of each required activity shall be allocated to a nominated
senior person. Such activities include but are not limited to:
i. Quality Assurance.
ii. Base Maintenance.
iii. Line Maintenance.
iv. Work Shops.
v. Engineering and Planning.
vi. Material and Logistics.
vii. All of whom shall report to the Accountable Manager of the AMO.
4.2.4. The AMO shall have procedure to specify clearly the deputizing for those senior
persons in case of lengthy absence of said manager(s). The length of absence
to justify deputizing is the period beyond which the respective activity cannot
function properly due to such absence. Deputies for all managerial positions
shall therefore be assigned.
4.2.5. The AMO shall have qualified personnel that may report to any of the managers
specified, depending upon the type of control the AMO uses.
4.3. Quality Assurance
4.3.1 EGYPTAIR AIRLINES Chief Inspector shall ensure that AMO has an
independent Quality Assurance (QA) Program that:
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i. Monitors compliance with ECAA regulations, requirements and its MOE.
ii. Under the sole control of the AMO Quality Assurance Director.
iii. Addresses the specific requirements of EGYPTAIR AIRLINES, as specified in
the maintenance contract.
iv. Meets the following specifications:
a. An internal audit / evaluation and surveillance program.
b. A record-keeping system to ensure details of audit findings, corrective
actions, preventive actions and follow-up are recorded and that the
records are retained for two complete evaluation cycles.
c. Follow-up procedures to ensure necessary corrective/preventive actions
(both immediate and long term) implemented by the AMO are effective.
d. All elements necessary to confirm that the maintenance organization is in
compliance with the applicable that regulations and the MOE.
v. Meets the following control processes:
a. An audit/evaluation program, using published checklists that cover all
aspects of the AMO technical activities, conducted within 12 months (24
months for some limited activities as agreed by ECAA) following the date
that the operating certificate is issued and repeated periodically;
b. Review of audit reports conducted at intervals established in the MOE;
c. Recording of findings of compliance and non-compliance resulting from
the audits/evaluations of a. and b. above.
d. Ensuring that the findings of the audits/evaluations are communicated to
the concerned nominated director and being made available to EGYPTAIR
AIRLINES;
e. Implementing immediate and long-term actions to correct the root cause(s)
of each non-compliance noted ;
f. Follow-up procedures to ensure necessary corrective/preventive actions
(both immediate and long-term) implemented by the AMO are effective;
4.3.2 The quality system shall enable the AMO to ensure it can deliver a safe product
and remain at all times in compliance with the requirements. This is achieved
through:

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i. An independent audit program that consists of routine sample checks of all
aspects of the AMO's ability to carry out all maintenance to the required
standards. This process includes:
a. Product sampling which represents an objective overview of the complete
maintenance related activities in order to complement the requirement for
certifying personnel to be satisfied that all required maintenance has been
properly carried out before the issue of the CRS.
b. A percentage of random audits carried out on a sample basis when
maintenance is being carried out including audits done during the night for
night shifts.
4.3.3 A quality feedback system that ensure that all findings resulting from the
independent quality audits of the AMO are properly investigated and corrected in
a timely manner:
i. Independent quality audit reports shall be sent to the relevant department(s)
for rectification action, proposing target rectification dates;
ii. Rectification dates should be discussed with such department(s) before the
nominated quality auditor confirms dates in the report ;
iii. The relevant department(s) shall rectify findings within the agreed rectification
dates and inform the quality department of the completion of such
rectifications.
4.3.4 The QA Director shall:

i. hold regular meetings with personnel to check progress on rectification
ii. inform the Accountable Manager of any safety issues and the extent of
compliance with ECAA requirements.
iii. send to the Accountable Manager summary report at least every six months
on findings of audits non-compliance
4.3.5 The Accountable Manager shall hold meetings at least twice per year with the
Senior Managers to review the overall performance
4.3.6 All records pertaining to the independent quality and the quality feedback
system shall be retained for at least two years after the date of closure of the

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finding to which they refer, or for such other periods as to support changes to
the audit time periods, whichever is longer.
4.3.7 The QA Program shall not be based on a system of end product inspection, but
upon periodic verifications of all aspects of the systems and practices used for
the control of maintenance to ensure compliance with regulations and with
EGYPTAIR AIRLINES approved procedures.
4.3.8 The program shall provide an unbiased picture of the AMO performance to verify
that activities comply with EGYPTAIR AIRLINES as outlined in the MCM and
confirm that the systems and procedures described in the AMO MOE remain
effective and achieving its requirements .
4.3.9 The AMO and any other subcontractors shall have a process for periodic review
of the QA Program by the QA Director for the purpose of ensuring compliance
with current requirements of the Maintenance Program and the MCM.
4.4. Personnel
4.4.1. The AMO and any other subcontractors shall have the necessary personnel to
plan, perform, supervise, inspect and release to service the maintenance work
to be performed.
4.4.2. The AMO and other subcontractors shall assure its personnel competence and
acceptance to ECAA. Certifying staff shall be certificated by authorized persons
according to ECAA or an equivalent standard accepted by the ECAA. Personnel
shall be able to show relevant knowledge, background and appropriate
experience related to aircraft continuing airworthiness. For this reason:
i. The AMO shall utilize maintenance personnel whose competence has been
established in accordance with a procedure and to a level acceptable to
ECAA.
ii. At least 50% percent of the required task force shall be permanent
employees.
iii. All maintenance personnel shall be relieved from duty for a period of at least
24 consecutive hours during any seven consecutive days or the equivalent
thereof within any one month.

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iv. Planners, mechanics, specialized services personnel, supervisors and
certifying personnel are assessed for competence by on the job evaluation
and/or examination relevant to their particular job role within the organization
before unsupervised work is permitted.
v. Job descriptions shall be available for each job role in the organization to
assist in the assessment of competence
vi. The assessment shall establish that, in addition to knowledge of
organizational procedures relevant to their particular role in the organization,
the following:
a. Planners shall be able to interpret maintenance requirements into
maintenance tasks and have an appreciation that they have no authority to
deviate from the maintenance data;
b. Mechanics are able to carry out maintenance tasks to any standard

specified in the maintenance data and notify supervisors of mistakes
requiring rectification to meet required maintenance standards;
c. Specialized services personnel are able to carry out specialized
maintenance tasks to the standard specified in the maintenance data and
will both inform and await instructions from their supervisor(s) in any case
where it is impossible to complete the specialized maintenance in
accordance with the maintenance data; d. Supervisors are able to ensure
that all required maintenance tasks are carried out and where not
completed or where it is evident that particular maintenance tasks cannot
be carried out in accordance with the maintenance data, it is reported to
the responsible person for appropriate action;
d. Additionally, for those supervisors who also carry out maintenance tasks,
that they understand that such tasks are not to be undertaken when
incomputable with their management responsibilities;
e. Certifying personnel are able to determine when the aircraft or aircraft
component is ready to release to service and when it is not to be released
to service;
f. Maintenance personnel to sign the CRS after performing maintenance
activities are appropriately authorized for this job.
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g. The setup of the required qualifications of the AMO staff shall be based
on:
i. Egyptian Civil Aviation Regulations (ECAR).
ii. Job description they will be assigned to perform.
iii. Prerequisites.
iv. AMO objectives.
h. Each certifying and support staff shall be qualified first as a licensed
engineer in accordance with ECAR Part 65. He shall fulfill all set
requirements with respect to age, knowledge, experience and, when
required, medical fitness and skill. They also should fulfill predefined
qualification and training as per ATA spec 104 level 3 for type training or
equivalent for basic training before being allowed to certify maintenance
work on aircraft /aircraft component.
i. The AMO personnel authorization may vary according to assigned work
they are to perform.
4.4.3. AMO shall ensure that all maintenance personnel, when abroad, comply with the
laws, regulations and procedures of those states where the operations are
conducted in proper time.
4.4.4. Record Administration of Certifying and Support Staff:

i. The qualification of all personnel involved in continuing airworthiness
management shall be appropriately recorded. Records shall include name,
employee number, birth date, title, training, initial and continuous,
qualifications, authorizations of certifying personnel and personnel performing
required inspection functions.
ii. Relevant records shall be appropriately maintained, and shall be accessible
by the ECAA, EGYPTAIR AIRLINES and AMO auditors on demand. Records
may be maintained as hard copy and as electronic records.
iii. Any license holder shall be responsible for fulfilling the requirements
necessary for his license renewal.
iv. Expiration periods for required training shall be monitored.
v. All type courses results related for the issuance of authorization for certifying
and support staff shall be kept in personnel records, in an editable format for
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Requirements of
at least two years after the concerned person had left the company or after
such person's authorizations had been withdrawn or revoked whichever is
longer.
vi. All Certifying staff shall be subjected to a program to prevent the use of
prohibited drugs and misuse of Alcohol.
vii. Each of the certifying staff shall be given a written document describing the
extent of his responsibilities, authorities and inspection limitations and validity.
Such document shall be available for inspection upon request by authorized
representatives from EGYPTAIR AIRLINES within a maximum period of 24
hours.
viii. The certifying staff list shall be continuously updated.
4.4.5. Inspectors:
i. Adequate number of inspectors shall be assigned to all production activities in
order to assure adherence to technical and workmanship standards. They
should fulfill technical supervision and act as delegates of the quality control.
ii. Basic Qualifications and Experience:
a. The AMO should determine necessary experience and qualifications for its
inspectors as may be complying with ECAA requirements.
b. The inspector should pass necessary medical examinations of the near
vision and color perception.
c. The inspector shall have the required skills in inspection procedure and
operating inspection devices including interpretation of defects indicated by
these devices.
iii. The inspector should have passed satisfactorily suitable training courses on
Company procedures, OEM, Human Factors and Human Performance and
ECAR Part 145 and related Parts as may be relevant.
iv. Required inspection item personnel, or personnel performing duplicate
inspections shall be independent from related production functions, at least
during the time of performing inspection work.
v. Material Inspectors should additionally have been trained on detection of
suspected unapproved parts, and visual inspection of the incoming material
ATA 300 and dangerous goods regulations

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Requirements of
4.5. Training Programs
4.5.1. Training Programs for Maintenance Personnel:

The AMO and other subcontractors shall have a training program that assures
maintenance personnel with technical responsibilities have the requisite
knowledge of maintenance standards and recommended
practices and relevant maintenance and control procedures. Training shall

include:
i. Basic training course in their specialty to fulfill concerned ECAR requirements.
ii. Specific training and practical OJT on each aircraft type/aircraft components
they have to maintain.
iii. MCM training.
iv. Human Factor training including the knowledge and skills related to human
factors, human performance and limitations, coordination with other
maintenance personnel and flight crew (Team Work), human errors in
maintenance, quality system intervention in maintenance and corrective
actions recognized by quality audits. The training shall reflect the particular
nature of the organization (size and scope of work), safety culture,
organizational factors and environmental factors.
v. Continuation training for the type rating they are authorized for and for the
human factors relating to relevant quality audit findings and other sources of
information available such as outcomes from reliability meetings, from audit
reports and KPIs. It also would cover changes in authority requirements,
changes in organization procedures, in maintenance data and modification
standard of the products being maintained plus human factor issues identified
from any analysis of incidents/accidents. It would also address instances
where personnel failed to follow procedures and the reasons why a particular
procedure is not always followed. The continuation training reinforces the
need to follow procedures and ensure that incomplete or incorrect procedures
are identified so they can be corrected. This shall not preclude the possible
need to carry out a quality audit of such procedure to determine if that

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Requirements of
procedure is incomplete or incorrect and necessary corrective actions shall be
taken in this case.
vi. The continuation training will ensure that staff remains aware and updated
regarding experience gained and feedback on human factors issues.
Continuation training would require the involvement of the quality department
to ensure feedback is auctioned. This is assured by having a procedure to
address formal communication between the training department and the
quality department to initiate appropriate action.
vii. Continuation training shall be a two-way process to ensure that certifying
personnel remain current in terms of procedures, human factors and technical
knowledge, and that the AMO receives feedback on the adequacy of its
procedures and maintenance instructions and will be able to make necessary
organization reviews.
viii. Continuation training will be made every 24 months. Continuation training
periodicity may be increased to up to 36 months and may be reduced to
intervals lesser than 24 months based on findings generated by the QA
Program.
ix. The program for continuation training shall list all certifying personnel and
when training will take place, the elements of such training and an indication it
was carried out reasonably on time as planned. Such information should be
subsequently transferred to the certifying personnel record. These
Continuation training requirements are intended to apply mainly to personnel
performing and certifying maintenance, planners, incoming inspectors and
other personnel having safety-critical responsibilities.
x. The program ensure personal are trained and competent to perform SMS
duties as appropriate to individual SMS involvement
4.5.2. All training shall be conducted through training organizations approved or

accepted by the ECAA.
4.5.3. Records for all training for concerned staff shall be kept in a safe environment
with access to assigned personnel only.

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Requirements of
4.5.4. The AMO and other subcontractors shall have an initial and a continuation
training and qualification program for auditors used in the QA Program.
4.5.5. The AMO and other subcontractors shall have a training program that provides
for initial and continuation training for receiving inspectors.
4.6. Facilities and Physical Resources
The AMO shall have Facilities and Physical Resources.
4.6.1. The Basic Maintenance Facilities shall be as follows:

i. A place of business, with a fixed address;
ii. Sufficient communications equipment / software, such as telephones,
facsimile machines, emails and others online facilities.
iii. Devices used to establish when a particular aircraft requires maintenance.
This may include planning bulletin boards, card files and/or a computer
system;
iv. a secure, appropriate place for technical records, equipped with fire detection
and protection, to retain aircraft technical records
v. For Base Maintenance of aircraft, aircraft hangars; large enough to
accommodate aircraft on planned base maintenance according to an agreed
aircraft hangar visit plan that shall be continuously updated on regular basis
or otherwise as required as per applicable operational and maintenance
program changes.
vi. Hangar shall have sufficient aircraft access equipment and inspection
platforms / docking such that the aircraft may be properly inspected together
with office accommodation such that the working environment permits
personnel to carry out work tasks in an effective manner.
vii. Repair workshops shall be large enough to accommodate the components on
planned maintenance.
viii. For line maintenance of aircraft, hangar access shall be available to
accommodate aircraft as necessary during inclement weather for lengthy
work or work that needs hangar facility.
ix. Office accommodation shall allow incumbents, whether they are
management, planning, technical records, quality or certifying personnel, to
carry out their designated tasks in a manner that contributes to good aircraft
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Requirements of
maintenance standards. Aircraft maintenance personnel shall be provided
with an area where they may study maintenance instructions and complete
maintenance records in a proper manner.
x. A secure, appropriate stores and storage control system that shall be
equipped with fire detection system and shall be suitable for the storage of
parts, equipment, tools and material.
4.6.2. Maintenance Facilities Environmental Conditions and Cleanliness Standards:

i. Facilities shall be appropriate for planned work, shall assure appropriate
working environment for the work carried out and shall assure that the
effectiveness of personnel will not be impaired.
ii. Inside the facilities all safety rules shall be adhered to, fire detection and
protection system shall be installed and checked periodically for operations.
iii. An emergency escape plan shall be declared and well known by all
personnel.
iv. Facilities shall be protected from the weather conditions:
a. The aircraft hangar and aircraft component workshop shall provide
protection from the normal prevailing local weather elements that are
expected throughout any 12-month period. Where the working environment
deteriorates to an unacceptable level so that the particular task cannot be
correctly performed, the work shall be suspended until satisfactory
conditions are regained.
b. Dust and any other airborne contamination shall be kept to a minimum and
shall not be permitted to reach a level in the work task area where visible
aircraft/component surface contamination is evident.
c. Aircraft hangar and workshop structures shall be to a standard that
prevents the ingress of rain and the effect of wind when becoming more
than the acceptable wind speed.
d. Temperature and moisture shall be controlled so that personnel can carry

out tasks without undue discomfort.
e. Where a particular maintenance task requires the application of specific
environmental conditions, then such conditions shall be adhered to. Such

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Requirements of
specific conditions shall be identified in the approved maintenance
instructions.
f. Hangar and workshop floors should be sealed to minimize dust generation.
Vacuum sweeper is used on floors at regular intervals by cleaning staff to
clear FOD prior of carrying maintenance tasks. Waste bins shall be placed
at various points and emptying shall be carried out at regular intervals.
g. For both base and line maintenance where dust or other airborne
contamination results in visible surface contamination, all susceptible
systems shall be sealed until acceptable conditions are reestablished.
h. Floors shall be checked at regular intervals to ensure that:
1) No loose objects around work areas.
2) No spillage of fluids that may cause fire or accident hazard.
3) No dropping of objects or fluids from vehicles moving within the facility.
4) Fire points, escape routes and emergency exits are clear and not
obstructed.
i. The lighting in the work area shall be up to the required standards to
ensure that each inspection and maintenance task can be correctly carried
out.
j. Noise levels shall not be permitted to rise to the point of distracting
personnel from carrying out inspection and maintenance tasks.
k. Personnel should be provided with the necessary personal equipment to
protect against excessive noise whenever needed.
l. The personnel shall wear protective clothing and safety shoes, adapted to
the task they are caring out when ever needed. Clothing will be of non-
static electrical producing material.
m. Smoking and eating should be forbidden in all maintenance work areas.
4.6.3. Necessary Technical Data, Equipment, Tools and Material required to perform
maintenance:
4.6.3.1 Technical Data:
i. AMO shall receive all necessary airworthiness data from the ECAA and/or
appropriate authority, the aircraft/aircraft component design organization and

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Requirements of
any other approved design organization, as appropriate, to support the work
performed.
ii. All airworthiness data shall be kept up to date and made available to all
personnel who need access to such data to perform their duties.
iii. To keep the data up to date a procedure shall be set up to monitor the
amendment status of all data and maintain a check that all amendments are
being received by being a subscriber to any document scheme.
iv. Data being made available to personnel maintaining aircraft means that the
data shall be available in the hangar in close proximity to the aircraft being
maintained.
v. Where computer systems are used, the number of computer terminals shall
be sufficient in relation to the size of the work program to enable easy
access, unless the computer system can produce paper copies.
vi. AMO shall ensure that aircraft on-board technical documents are complete
according to authority requirements and are updated in due time.
vii. AMO shall ensure that databases for use in aircraft navigation systems are
inserted prior to the first flight on the effective date for the new database.
4.6.3.2 Equipment and Tools.
i. AMO and other subcontractors, shall have the equipment and tools
necessary to perform the work for which they have been approved and as
specified in the approved data. They shall also include tooling stock
management procedure where:
a. A record for the arrival of tools and equipment in the stores to notify the
concerned production unit by the availability of the tool/equipment in the
store.
b. A tool control register used for tools utilization tracking that contains:
1) Issued tool data.
2) Calibration/ servicing date.
3) Next Calibration/ servicing due date.
4) Corresponding bin location in the tool/equipment store.

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Requirements of
c. Each registered tool or equipment shall be stored in the correct location,
and each tool/equipment stored shall be attached with:
1) Serviceable tag.
2) Copy of the calibration certificate, or certificate of compliance, as
applicable.
3) User manual, if applicable.
d. The tools and equipment shall be stored so that it is protected from
weather conditions, storage environmental requirements such as light,
dampness, temperature and cleanliness in order to prevent damage,
slipping or deterioration during storage or handling within the store. If
special conditions for storage of specific tools or equipment are required,
this will be carried out according to manufacturer's instructions.
e. Storage area shall be suitable to accommodate and allow easy access
to, and handling of bulky or heavy equipment.
f. Tools and equipment shall be appropriately segregated as to its
serviceability and calibration status.
g. A tool record shall contain the following data:
1) Date of delivery of the tool to the user.
2) User name and code number.
3) Tasks performed by the tool.
4) Aircraft registration or component data, as applicable.
ii. AMO shall have an approved procedure to use alternate tools and to
determine the equivalency and to obtain necessary approvals for such use.
iii. AMO shall update the tool register with the following as relevant:
a. Original tool P/N, S/N.
b. Alternate tool P/N, S/N.
c. Maintenance data reference.
d. Manufacturer and QA approval reference number.
4.6.3.3 Tooling Calibration
AMO and other subcontractors shall have procedures to control and
document the calibration and records of all tools, and preventing out-of-

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Requirements of
service and due-for calibration tools and equipment from being used. These
procedures are as follows:
1. Control of Tools and Equipment Calibration and Maintenance by:
i. Scheduled checking: Any inspection, service or calibration on regular
basis as mentioned in manufacturer's instructions or tables of scheduled
checking.
ii. Unscheduled checking: Is which may be carried out in some particular
cases such as initial reception of a tool without calibration certificate,
loss of calibration certificate or reports after use and handling of the tool.
2. The AMO and other subcontractors shall have a clear system of labeling of
all tools, and equipment. This system shall provide information on when the
next inspection or service or calibration is due, whether the item is
serviceable or unserviceable and the reason for its unserviceability.
3. A Recall System for tools and equipment for calibration and maintenance as
follows:
i. Attach Calibration Overdue tag, when the calibration due date has been
exceeded.
ii. Segregate the tool and equipment in a dedicated area labeled by
"Waiting for Calibration".
iii. Issue tool or equipment Defect Report.
iv. Send such tools and equipment to respective calibration lab for
calibration or to respective shop for repair.
4. Subcontracting Calibration and Maintenance for Tools and Equipment:
i. AMO shall subcontract calibration work for tools and equipment to
approved calibration laboratories having an ISO 10012-1/1992 or NFX
07-010 standard or equivalent.
ii. AMO shall subcontract maintenance work for tools and equipment to
OEM, as specified by the aircraft/component manufacturer.
5. Documents and Records required after Calibration or Maintenance of Tools
and Equipment:
The following data shall be recorded for the tools and test equipment:
i. Name, description, part No. and serial No

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Requirements of
ii. calibration date;
iii. calibration due date;
iv. Periodic calibration / test interval;
v. identity of individual or vendor that performed calibration or check;
vi. a calibration certificate for each item calibrated by an outside agency;
vii. details of adjustments and repairs;
viii. repair history of the tool;
ix. the part number and serial number of the standard used to perform the
calibration;
x. Maintenance tasks carried out on the tool/equipment and reference
used.
6. Records for all tools/equipment shall be kept until two years after the item is
withdrawn from service.
7. Procedures of Acceptance of Tools:
i. Identification and Marking:
A unique identification number for each accepted tool shall be marked on
the tool in a suitable undeletable manner, and identify the tool by a
calibration sticker.
ii. Updating of Tool Register:
The tool/equipment register shall be updated by the data of the accepted
tool/equipment item.
iii. Tagging:
A serviceable tag shall be issued for the accepted tool/equipment, and a
shelf/life tag for the items having shelf/life time indicating next due date.
4.6.3.4 Material Required:
i. AMO and other subcontractors shall determine and assure sufficient required
servicing material, according to predetermined specifications are stocked for
each type of aircraft.
ii. AMO shall also be responsible to store, identify and segregate the required
material.
Contracted AMO shall be responsible to arrange for manpower, space, and
facility arrangement to schedule the required work. It is also responsible for

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Requirements of
preparing the maintenance work package according to the approved
maintenance program requirements equipment and any other extraneous
parts and material and that all access panels removed have been refitted.
iii. AMO supplies and spare parts for the timely rectification of defects taking into
consideration the MEL scope and permissible and in accordance with the
mutually agreed service level agreement.
iv. AMO and other subcontractors shall have storage facilities that:
i. Clearly and accurately identifies and segregates:
a. Parts and material;
b. Oxygen and other high-pressure bottles;
c. Flammable, toxic or volatile materials;
d. bulky, heavy, odd shaped, ballets or large items
ii. Aisles and lateral or cross walks shall be wide enough for accessibility,
issuing, cleaning and use during emergencies.
iii. Office space exists to promote efficient operation, and appropriate record
up-keeping.
iv. Storage facilities shall be clean, well-ventilated and maintained at an
even dry temperature to minimize effect of condensation.
v. Storage racks are strong enough to hold aircraft components, and
provide sufficient support for large components such the component is
not distorted during storage.
vi. Material shall be packed and stored in such a way that:
a. It is not subject to damage or deterioration, protected against moisture,
temperature, light, electromagnetic fields, static electricity or mechanical
damage.
b. Any applicable special storage requirements from the manufacturer
specifications shall be followed.
c. Openings shall be covered to prevent the ingress of foreign object or
loss of preserving fluids.
d. Safety and environmental protection regulations shall be followed.
e. Stored material shall be checked at regular intervals, materials found
not acceptable have to be disposed off or restored.
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Requirements of
f. A shelf life program shall be applied for shelf life stored items, which
include a requirement for the shelf-life limit to be controlled and
displayed. Material with limited shelf life shall be appropriately identified
and checked to ensure that the shelf life
has not been expired through periodic documented inspections and

expiry date monitoring system. A list of the material concerned shall be
kept. Traceability shall be assured.
g. Identification and tagging of aircraft material shall be ensured at all
times.
h. Segregation between serviceable materials and unserviceable materials
shall be done.
i. Incoming materials shall not be inducted into stores without having
passed a receiving inspection.
j. Optimize issuing, e.g. First in First Out.
vii. Receiving Inspection:
AMO and other subcontractors shall have a receiving inspection process
that assures that:
a. All aircraft materials (purchased, returned after repair, borrowed, etc)
undergo an incoming inspection before acceptance or use, and only
aircraft materials containing no discrepancies are released for use.
b. Aircraft materials containing discrepancies shall be isolated to prevent
further use.
c. Only appropriately qualified inspectors will plan, carry out and evaluate
inspection of incoming materials.
d. Receiving Inspection shall perform:
1. Packaging Inspection: to ensure that the received material packaging
comply with ATA 300 specification requirements.
2. Identity Inspection: to ensure that the P/N and S/N on the part name
plate/part tag and the life limit information match with the data in the
purchase order (P.O) and shipping documents.
3. Quantity Inspection: to check received quantity against the
shipped/ordered quantity.
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Requirements of
4. Visible Damage Inspection: to check received material for visible
exterior damage and missing protective caps. Random sampling
inspection will be applied for the batch numbered lots.
5. DGR Inspection: to ensure that the packaging complies with the
dangerous goods packaging as per standards.
6. Supplier/Subcontractor Data Inspection: to ensure that the Supplier/
Subcontractor on the shipping documents are the same Supplier/
Subcontractor of the purchase order (both of them shall be within the
Approved Supplier/Subcontractor Lists.
7. Certificate Inspection: Assures incoming material has the required
certification documentation and traceability
8. Documents Inspection: to compare the delivered certificates of CRS.
viii. Release to Service of Accepted Materials:
The inspection of incoming materials shall be documented by concerned
material inspector after which issue of a "Serviceable Tag" to be attached
to the received material.
ix. For Material Containing Discrepancies:
1. Receiving section shall issue an Item Discrepancy Report.
2. The material having discrepancy shall be routed to the hold area,
identified with the Item Discrepancy Report and segregated waiting for
a decision to be returned, repaired, scrapped or re-accepted. The
receiving hold area shall be restricted for access to authorized staff only
and identified for the purpose of quarantine.
x. Material Handling
a. Maintenance Director shall insure that the outcomes of all incoming
inspections are systematically and regularly evaluated.
The results of such evaluations shall be incorporated into the
continuous assessment of the quality capability of each supplier. These
results shall also to be taken into account when concluding quality and
auditing suppliers.
b. Only appropriately qualified personnel shall plan, carry out and evaluate
inspections of incoming materials.

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Requirements of
c. If a discrepancy is found during inspection, material receiving inspector
shall:
1. Issue Rejected Item Tag.
2. Issue an Item Discrepancy Report.
3. The part shall be routed to the hold area attached with Rejected Item
Tag and copy of Item Discrepancy Report.
d. Receiving Inspection shall assure that a part meets the standards of
airworthiness applicable to it; mark identifying it as 1) a part specified in
the type design data, or 2) has been approved for use in accordance
with the type certificate/STC, or 3) was manufactured under a Parts
Manufacturer Approval (PMA).
e. Material like metal sheets, rolled material or weld wires or parts taken
thereof has appropriate identification or appropriate markings in an
undeletable manner during maintenance process in use. Traceability
shall be insured by inserting used batch numbers in the aircraft records.
f. Standard parts shall be identified with their batch number. Any such
part or sub-part shall be traceable to the applicable batch number.
Traceability shall be insured by inserting used batch numbers in the
aircraft records.
g. For components that were overhauled / repaired / tested at an approved
repair station stated in the approved subcontractor’s list, applicable
forms shall be completed and applicable requirements are complied
with.
xi. Documentation of Materials:
Certificate of Conformance:
i. The manufacturer or its authorized representative certifies that the
material fulfils the necessary airworthiness requirements (approved
data) or national standard specifications
ii. Standard parts and / or their packaging shall be marked with the
appropriate specification standard and, if applicable, the batch number.
iii. A certificate of conformance shall contain the following information, as
applicable:

MCM
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Requirements of
a. Designation of the component / materials.
b. The part number and if necessary, the serial number or batch
number.
c. A declaration of conformity with the specifications (standard
according to which the component / material was manufactured).
d. The shelf life, if any.
e. The quantity supplied.
f. Name and address of the production organization.
g. Authorized signature and / or stamp of the production organization.
h. Date of issue.
i. For raw materials a conformity statement with the above information
on the delivery documents shall be sufficient if no certificate of
conformity can be made available.
xii. Packaging and Transportation of Materials:
The AMO and other subcontractors shall have a process that assures:
1. Materials are always to be transported so that they are not lost,
damaged or deteriorated to such an extent that their characteristics are
inadmissibly modified.
2. Any applicable manufacturer specifications or standards shall be
complied with. Packaging shall be in suitable clean containers to protect
against contamination, reciprocal damage or external damage.
3. Covering of openings in aircraft components to prevent the ingress of
foreign objects (solids, liquids) or against loss of preserving fluids.
4. Securing of materials (packed or unpacked) against slipping and falling
from the transportation surface (e.g. pallet / fork lift truck combination).
5. Suitable protection against the weather during transportation
(precipitation, atmospheric, humidity and temperature).
6. Transportation of acceleration-sensitive or impact-sensitive
Components (e.g. instruments, power-plant) shall be in special
packaging or with special vehicles.
7. Compliance with work safety, hazardous materials and environmental
protection regulations.

MCM
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Requirements of
8. Training or instructions of transportation personnel in the use of
transportation equipment / aids (vehicles, cranes, etc).
9. In the event of (actual or suspected) damage occurring during storage
or transportation, the material shall be isolated to prevent further use.
Such materials shall be forwarded to the receiving inspection unit for
advance decisions.
10. Materials transported shall be adequately packaged in accordance with
the above requirements. The transport company shall be informed in
writing (contract) and shall be able to conform to the necessary
transportation conditions.
xiii. Material Storage and Tagging:
1. The AMO and other subcontractors shall have a secure quarantine area
for rejected parts and materials awaiting disposition.
2. The AMO and other subcontractors shall have a process for

segregating aircraft serviceable parts from aircraft non-serviceable parts
and non-aircraft parts. Non-aircraft parts shall be stored at a separate
place apart from aircraft parts.
3. AMO and other subcontractors shall have an Electrostatic Sensitive
Devices (ESD) Program, with the following elements:
i. allows ESD to be protected by suitable measures (e.g. special
packaging, grounding of shelves and tables, etc) to avoid damage by
static electricity.
ii. ensures that, where ESD parts are handled, shop floor grids are
grounded, approved grounding wrist straps and conductive desk
mats are used. Wrist straps and earthen mats shall be tested to
ensure conductivity at regular intervals or prior to use, and such test
results are recorded.
iii. Devices are contained in ESD-approved conductive packaging
sealed with conductive tape.
iv. ESD shall not be stored on shelving covered with carpet, foam, vinyl
or any other material that can store or produce an electrical charge.

MCM
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Requirements of
v. Appropriate warning and caution signs and decals are placed in
areas where ESD are handled.
4. The AMO and other subcontractors, shall have a method of storage that
assures sensitive parts and equivalent such as oxygen system
components, O-rings are properly packaged, identified and stored to
protect them from damage and contamination and the storage
recommendations from the manufacturer are followed, with particular
emphasis on recommendations with respect to temperature and
humidity.
5. Life limited parts when being removed from a type certificated product
shall be controlled using the appropriate record keeping system, which
substantiates P/N, S/N and current life status of the part. Each time the
part is removed, the record shall be updated. A tag shall be attached to
the part, which indicates its P/N, S/N and current life status. Each time
the part is removed, the record shall be updated. At end of its life, the
part shall be mutilated to prevent its re-use.
4.7. Exposition Manual
4.7.1. AMO and other subcontractors shall publish guidance to maintenance personnel
performing maintenance tasks, as appropriate, defining responsibilities for these
actions. This guidance shall address the procedures to determine the necessary
maintenance action required by the certifying staff as appropriate. This
guidance, known as the Maintenance Organization Exposition (MOE) defines
how the approved organization accomplishes and controls the aircraft
maintenance activities and provides all personnel of the AMO with the
necessary information to enable them to accomplish their duties, and that allows
the Authority to understand and approve how the AMO complies with the
applicable Airworthiness Requirements.
4.7.2. The MOE shall set forth the procedures, means and methods for the AMO to
accomplish maintenance. Compliance with MOE contents will assure fulfillment
of the AMO's responsibilities.
4.7.3. The MOE shall contain the following information:

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Requirements of
1. A table of contents,
2. Acceptance of ECAA,
3. Means of identifying each page of the MOE in the form of a list of effective
pages, with each page numbered and either dated or marked with a revision
number,
4. A brief description of the organization that includes:
i. General description of the scope of work authorized under the organization's
terms of approval;
ii. The approximate size of the organization;
iii. The geographic location of the office facilities and/or the base of operations
iv. General description of the organization's facilities;
v. A chart depicting the distribution of the functions,
5. A description of the organization procedures and quality or inspection systems,
6. A statement signed by the AMO Accountable Manager confirming the MOE and
any incorporated documents identified there in reflect the organization's means
of compliance with ECAA requirements,
7. Names and duties of the responsible personnel,
8. Names and duties of the person or persons whose responsibilities are to ensure
that maintenance is carried out in accordance with the MCM,
9. The procedures used to establish the competence of maintenance personnel,
10. A description of the methods used for the completion and retention of the
Operator's maintenance records, including procedures for retaining back-up
records,
11. The procedure for preparing the CRS and the circumstances under which it is to
be signed,
12. The process for authorizing personnel to sign the CRS and the scope of their
authorization,
13. Any additional procedures for complying with the Operator's maintenance
procedures and requirements,
14. Procedures for complying with the service information reporting requirements,
15. Procedures for receiving, amending and distributing all necessary airworthiness
data from the type certificate holder or type design organization,

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Chapter 4.01
Requirements of
16. A process to amend the MOE as necessary to keep the information contained
therein up-to-date. The quality manager of the AMO shall be responsible for
monitoring revisions of the MOE, unless otherwise agreed by the Authority via a
procedure stated in the amendment section of the MOE. Certain defined classes
of amendments may be incorporated without prior Authority approval. This
process includes monitoring revisions to the associated procedures manuals,
17. The maintenance procedures and the procedures for completing and signing a
CRS when maintenance is based on a system other than that of an approved
maintenance organization,
18. Procedures for monitoring, assessing and reporting maintenance and
operational experience,
19. Procedures for assessing continuing airworthiness information and
implementing any resulting actions,
20. Procedures for implementing action resulting from mandatory continuing
airworthiness information,
21. Procedures for ensuring that unserviceable items affecting airworthiness are
recorded and rectified,
22. Procedures for reporting to ECAA and EGYPTAIR AIRLINES of significant in-
service technical occurrences in due time.
23. A description of the system used to distribute the MOE, including a description
list; for non-scheduled work, temporary copies of relevant portions of the MOE
or any incorporated reference,
24. Where the Organization uses standards for the performance of elementary work
or servicing different from those recommended by the manufacturer, the
identification of those standards,
25. Procedures to ensure regulatory information and technical data appropriate to
the work performed are servicing,
26. Details of the methods used to record the maintenance, elementary work or
servicing performed, including the method of recording of defects in the
technical record required by these standards,

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Requirements of
27. Procedures used to ensure that any maintenance tasks required by the
maintenance schedule, ADs or any task required for the rectification of a defect
are completed within the required time constraints,
28. A description of the evaluation program required by these standards,
29. A description of the defect rectification and control procedures, including details
of:
i. The methods used to defect and report recurring defects and types of
documentation.
ii. The procedure for scheduling the rectification of defects whose repair has
been deferred,
30. The procedures used to immediately report to concerned Operator any defects,
service difficulties, un-airworthy conditions, failures or malfunctions specified
below:
i. Defects or Un-airworthy conditions related to aircraft structure, power plant
and aircraft systems or equipment, as specified in (MCM 2.12).
ii. Defects occurring at an excessive frequency that in isolation would not be
considered reportable (e.g. a high frequency of spurious warnings for certain
systems or high failure rate for a specific component).
iii. Incorrect assembly of components.
iv. Use of incorrect oil, hydraulic fluid or other essential fluids,
31. The technical dispatch procedures, including procedures for ferry-flight
authorizations, EDTO, all weather operations or any other special operation,
32. Procedure to ensure that only parts and materials that meet the requirements of
the State of Registry, Authority and Operator are used in the performance of
elementary work or servicing, including details of any spare part tool
arrangements that have been used into,
33. A description of the methods used to ensure that the personnel authorized to
perform elementary work or servicing are trained as required by the ECAA and
qualified in accordance with these requirements,
34. A description of personnel records to be retained,
35. The procedures applicable to maintenance arrangements and a list of all such
arrangements, including the procedures used to communicate to an approved

MCM
Chapter 4.01
Requirements of
maintenance organization the maintenance requirements for planned and
unforeseen maintenance activities, as well as those mandated by ADs,
36. Procedures used for the storage and control of chemicals, petroleum, oil and
other lubricants as required by national regulations,
37. Responsibilities and procedures for revisions to the management part of the
MOE and any associated manuals are to be specified.
4.7.4. The AMO and other subcontractors shall have process to furnish copies of all
amendments to the MOE promptly to all organizations or persons to whom the
manual has been issued.
4.7.5. Chief Inspector shall audit the MOE and the latest revision.
4.8. Release to Service Procedure
4.8.1. The AMO and other subcontractors shall produce a completed and signed CRS
that certifies all maintenance work performed has been completed satisfactorily
and in accordance with the approved data and procedures described in its MOE.
The CRS shall include:
i. Basic details of the maintenance performed;
ii. A reference of the approved data used;
iii. The date such maintenance was completed;
iv. Identity of the approved maintenance organization;
v. Identity of the person or persons signing the release.
4.8.2. Release to service is performed only with certifying staff authorized for this job.
Release to service is only issued for an Aircraft or Aircraft components that fall
within the Aviation Authority approval scope of the service provider.
4.8.3. Handling the Certificate of Release to Service:

i. The original copy shall accompany the items and correlation shall be
established between the certificate and the item. A copy of the certificate shall
be retained by the organization that manufactured or maintained the item. The
certificate that accompanies the item may be attached to the item by being
placed in envelop for durability.
ii. All printing shall be clear and legible to permit easy reading.
MCM
Chapter 4.01
Requirements of
iii. Completion of the certificate shall be in English language.
iv. Corrector and whitener are prohibited in the CRS.
v. There shall be an entry in all blocks to make the document a valid certificate.
vi. CRS shall include:
1. basic details of the maintenance performed;
2. a reference of the approved data used;
3. maintenance tasks that were not accomplished
4. The date such maintenance was completed;
5. The applicable, identity of the issuing organization;
6. Identity of the person(s) signing the CRS.
vii. In case where EGYPTAIR AIRLINES declines to have such maintenance
carried out and provided this missing element / defect does not affect the
airworthiness of the aircraft, this fact shall be entered in the aircraft CRS.
viii. Certifying staff will issue the CRS only when all work and documents are
completed.
4.8.4. Release to Service after Line Maintenance:

1. A release to service is necessary before each flight after completion of any line
maintenance work, scheduled maintenance and/or defect rectification.
Release to service of an aircraft is only issued by a certifying staff with
appropriate authorization.
2. The airworthiness release of an Aircraft which follows the line maintenance
work will be recorded in the aircraft TLB. Entry of the check type and sign-off
constitute an airworthiness release to service. Line maintenance certifying staff
shall be familiar with the structure of the operator's technical log book.
3. The release to service certifies that the completed work or work package was
performed in accordance with ECAR Part 145, MP, MOE and the related
airworthiness data.
4. The certifying staff assigned to sign-off the release to service shall ensure that:
i. Assigned work package is performed.
ii. The aircraft log book and deferred log book are reviewed.
MCM
Chapter 4.01
Requirements of
iii. All sign-off in the complete work package were performed by appropriately
qualified personnel.
iv. All necessary work arising from the maintenance items had been carried
out, and all defects are rectified or appropriately deferred.
v. If a certificate addresses an item requiring inspection, therefore the
assigned inspector will sign-off this item together with the production
personnel.
vi. After completion of all maintenance, a general verification shall be carried
out by the appropriately qualified personnel to ensure the aircraft or
component is clear of all tools or FOD.
4.8.5. Release to Service after Base maintenance:

This procedure is set to cover issuance of a CRS for Aircraft after a base
maintenance check. The assigned authorized certifying person shall be
responsible for checking the whole work package, before signing a CRS. He
shall ensure that:
1. All work package task cards are properly performed, completed and signed off,
or otherwise appropriately deferred or considered as an open item. Each
uncompleted task is assessed according to applicable airworthiness data
(MEL, CDL, AMM, SRM ….), deferral procedure is performed and the affected
system is considered inoperative or degraded.
2. No AD is or shall be over-due at the time of issuance of the CRS.
3. CRS validity and limitations are specified.
4. Any postponed tasks considered as open items are entered in the CRS during
or appropriately recorded within aircraft records for follow-up in due time.
5. Originals of all certificates of the issued materials and changed components
are attached to the executed work package.
4.8.6. Certificate of Release to Service of Aircraft Components:

1. General:
i. CRS shall only be issued for those aircraft components that fall within the
aviation authority approved scope.
ii. CRS shall not be issued for any item when it is known that such item is
unserviceable except in the case of an item undergoing a series of
MCM
Chapter 4.01
Requirements of
maintenance process at several maintenance locations approved under ECAR
Part 145. In this case a clear statement shall be indorsed in the certificate to
declare that the release certificate is limited to a partial maintenance of the
component and that the component is delivered unserviceable to another
location for the maintenance finalization.
2. Authority and Procedures:
i. CRS of an aircraft component is only issued by a certifying person holding
appropriate authorization.
ii. Before issuing the CRS of an aircraft component, the certifying staff shall
ensure that:
a. The maintenance work specified in the work order/work package has been
carried out.
b. The Operator is notified in writing of any eventually non-performed
maintenance work no later than the time at which the aircraft component is
handed over.
c. Approval has been obtained from the type certificate holder or appropriately
approved design organization for deviations from airworthiness data. The
Operator shall be responsible for obtaining such approval. The deviation
shall be effective only after EGYPTAIR AIRLINES Chief Inspector approval
and ECAA approval are granted.
d. If a CRS is lost, a replacement form may be issued. In such case, it should
be stated that it is a replacement certificate and verification of the certificate
data will be required.
3. Equivalent Document to a CRS:
i. A release document issued by an approved or accepted ECAR Part 145
organization.
ii. In the case of new aircraft components, a release certificate shall be issued by
an approved manufacturer.
4.8.7. Required Inspection Items (RII) Control Procedure:

In performing the Required Inspection the following criteria shall be applied:
1. Maintenance Director will determine the procedures, standards, and limits
necessary for the required inspections with reference to applicable

MCM
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Requirements of
Airworthiness data. Basis for such procedures, standards, and limits shall be
approved by the Chief Inspector.
2. The AMO and other subcontractors shall apply given EGYPTAIR AIRLINES
procedures, standards, and limits to accept or reject RIIs.
3. The AMO and other subcontractors shall have a procedure which ensures the
avoidance of the generation of the same mistake during aircraft maintenance
or component maintenance on identical / redundant system that will / may
have serious consequences on the safe operation of the Aircraft or Aircraft
component.
4. Required Inspections shall be performed by appropriately qualified and
authorized independent inspectors.
5. Independent inspectors’ decisions shall not be countermanded except by a
higher inspection level, the Chief Inspector, or after reference to the Authority.
Such countermanding shall be appropriately documented.
6. The AMO and other subcontractors shall ensure that uncompleted
maintenance and inspection work resulting from work interruptions, such as
shift changes and personnel absence, are appropriately completed before a
CRS is issued. This is to be achieved by on-time record of performed
maintenance and the provision of shift handover logging system.
7. The AMO and other subcontractors shall ensure that the CRS is issued only
after ensuring that all required maintenance and inspections have been
completed, findings arising from inspections are re-inspected after completion
of maintenance work required.
8. Deferring or postponing any maintenance work shall be in accordance with an
approved procedure and with reference to applicable airworthiness data (MEL,
CDL).
4.8.8. Inspection Methods:

1. Inspectors shall consult publications used in the course of maintenance to
assure that work accomplished on RII conforms to applicable procedures,
standards and limits.

MCM
Chapter 4.01
Requirements of
2. Unless specific inspection instructions are contained within the applicable
manual, the inspector will make a visual inspection of each installation for
security, safety, and workmanship.
3. Repairs and alterations shall be inspected for proper material, fasteners,
workmanship, and conformity with engineering orders.
4. Fuel, oil, hydraulic and pneumatic systems shall be checked.
5. Functional checks of flight control systems shall be witnessed by the inspector.
4.8.9. Control of Critical Tasks (Tasks Requiring Inspection):

1. This procedure is established to capture and rectify maintenance errors for
critical maintenance tasks. Critical tasks are those tasks that could, as
minimum, result in a failure, malfunction, or defect endangering the safe
operation of the aircraft if not performed properly of the released aircraft.
2. Critical Tasks are determined according to the following criteria:
i. Previous experiences of maintenance errors, depending on the consequence
of the failure,
ii. Information arising from the occurrence reporting system,
iii. Authority requirements for error capturing, if applicable.
iv. Tasks that if not performed properly or if improper parts / material were used
could result in a failure malfunction or defect that could endanger the safe
operation of the aircraft.
3. Critical tasks shall be determined by Engineering and highlighted during work
package preparation by the responsible maintenance planning personnel. The
highlighting will take the form of a “Critical Task” or “Required Inspection Item
(RII)” endorsement on such tasks work sheets.
4. During execution, these tasks will require additional inspection to be performed
by a staff member, other than the person performing the task.
Person performing the additional inspection shall be of at least the same
qualifications / authorizations as the person first accomplished the task.
5. With regard to aircraft line and base maintenance on critical tasks, no person
is allowed to carry out and simultaneously inspect what he has carried out. If a
maintenance task involves some element of disassembly/reassembly of
several components of the same type fitted to more than one system on the

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Requirements of
same aircraft during a particular maintenance check, and only one person is
available to carry out these tasks then the work card or worksheet shall include
an additional stage for re-inspection of the work by this person after
completion of all the same tasks.
6. The following maintenance tasks should primarily be reviewed according to the
requirements of relevant airworthiness data to assure that there exists no
impact on safety:
i. Installation, rigging and adjustments of flight controls,
ii. Installation of aircraft engines,
iii. Overhaul, calibration or rigging of components such as engines,
transmissions and gearboxes,
iv. Application of major repairs and major alterations.
4.8.10. Release to Service after Required Inspection:

The appropriate certifying staff assigned to sign the release to service for the
aircraft shall review all paperwork and ensure that all work has been
completed and accepted by an appropriately authorized person prior to
release of the aircraft.
EGYPTAIR AIRLINES has assigned specific tasks as Critical (RII) Tasks as in
appendex 6.04.
4.8.11. Maintenance planning and production control for base maintenance,

concerned technical support for line maintenance and workshops shall control
and develop the work package in a manner that, it will comply with the
EGYPTAIR AIRLINES bill of work.
The maintenance package may include any one or a combination of the

following elements: a check or inspection from the approved aircraft
maintenance program, AD, overhauls, repairs, modifications, aircraft
component replacements, and defect rectification.
4.8.12. If new defects or incomplete maintenance work orders were identified during
maintenance, it shall be brought to the attention of the Maintenance Director to
obtain his agreement to be postpone rectifying such defects or complete the
missing elements of the maintenance work order at a later time.

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Requirements of
4.9. Technical Records Control and Retention
4.9.1. Maintenance records are records used as the basis for issuing the CRS for an
aircraft/component. It provides objective evidence that the aircraft/component
has been appropriately maintained.
4.9.2. The level of record details shall be sufficient to determine whether all items of
scheduled and unscheduled work, including trouble shooting, conforms to the
relevant data.
4.9.3. The records shall include:

i. reference to the data applied (unless such data is indicated in the CRS.
ii. type of inspection and a brief description of work performed including
tolerances and limits.
iii. reference to documents and tools used as applicable.
iv. date of completion of work.
v. name, signature and stamp of certifying person.
vi. when work constitutes major repair or major alteration, the records shall
contain the approval from ECAA and from the OEM.
4.9.4. Technical Records Control:

1. Technical records shall be stored in a suitable area protected against loss,
theft, fire, weather conditions or un-authorized access.
2. The technical records filing and storage system shall promote ease of retrieval,
accessibility to authorized personnel and adequate control.
3. Only properly qualified persons shall sign maintenance record. Qualifications
include training, certification or authorization as applicable.
4. It is not allowed to intentionally enter any false entry in any record. If a
correction to an inadvertent mistake is to be made in a record, the old writing
shall be omitted in a way not to cause its complete disappearance. Use of
corrector or whitener is prohibited.
5. Paper records shall use proper paper quality that can withstand normal use
during the record retention period. Paper records shall be written with
undeletable ink.

MCM
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Requirements of
6. Aircraft records shall not be filled for storage, unless all required data in the
records are completed
4.9.5. Retention of maintenance records is contracted to the Main AMO. Should the
retention period expires, relevant records shall be either transferred to a dead
store or soft copies are made and retained instead.
4.9.6. No records shall be destroyed without prior written consent of the ECAA,
through EGYPTAIR AIRLINES Chief Inspector.
4.9.7. The technical records which are maintained in a computer system shall be
updated daily and a continuous backup system is made. Backup system shall be
updated at least weekly. Computer records backups shall be stored in a safe
place away from the area in which the original computers or hard copies are
located.
4.9.8. The records that constitute technical records and their retention periods are
shown in Ch.1.06.
4.9.9. The AMO shall be entitled to transfer to EGYPTAIR AIRLINES all records at
expiry or termination of the contract or whenever required by EGYPTAIR
AIRLINES.

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Intentionally Left Blank

MCM
Chapter 4.02
Maintenance Contract
4.02 Maintenance Contract
1. Objective:
To set the requirements for making a maintenance contract with AMO.
2. References:
ECAR Part 121 Section L.
3. Responsibility
3.1 Maintenance Director.
3.2 Chief Inspector.
4. Description:
4.1 Preparation/ Selection:
EGYPTAIR AIRLINES has a maintenance agreement with its main maintenance

contractor, EGYPTAIR Maintenance and engineering (EGME) , will be addressed
in the MCM as “AMO”. The Agreement, together with all amendments shall be
acceptable to ECAA and comply with the procedures governing maintenance
arrangements, as specified in the MCM (4.01 Requirements of Maintenance
Contractor).
Such maintenance agreement shall:
4.1.1 Specify all maintenance requirements, define all services to be performed,

ADs are completed on time, SBs are analyzed and decisions taken on
accomplishment, and all work is carried out in accordance with approved data
and to the latest standards;
4.1.2 Be clear, unambiguous with sufficient detailed specification of work and

assignment of responsibilities in order to ensure that no misunderstanding can
arise between EGYPTAIR AIRLINES and AMO.
4.1.3 The requirement for maintenance contract applies to all functions that are
outsourced to maintenance subcontractors
Issue date: Jan, 2020
MCM
Chapter 4.02
4.1.4 Be renewed every year subsequent to Quality assurance program (AMO

auditing) results.
4.1.5 Contracted AMO approval documents shall cover the intended scope of work
of the subject contract.
4.1.6 Contracted AMO shall have procedures that are acceptable to ECAA.
4.1.7 Contracted AMO may subcontract part of the services to a third party “a
subcontractor”. Any subcontractor used by Contracted AMO shall be
appropriately approved or accepted by ECAA.
4.2 Contract Specifications:

4.2.1 The maintenance contract shall reflect specific industry standards and
assure that all maintenance services are properly carried out.
4.2.2 The maintenance contract shall address the following:

i. The approval process of Contracted AMO and its subcontractors by ECAA;
ii. List of facilities where the maintenance is to be carried out, including a list of
satellite facilities that the Contracted AMO may use;
iii. Statement of Work (SOW) that contains the detailed technical requirements,
including references to maintenance intervals, manuals, ADs, SBs including
EGYPTAIR AIRLINES special requirements in a clear, unambiguous and
sufficient details;
iv. Specific assignment of responsibilities to ensure no misunderstanding arises
between EGYPTAIR AIRLINES, Contracted AMO and ECAA that could
result in a situation where the work which has an effect on the airworthiness
or the serviceability of Aircraft is not properly performed;
v. A requirement for the Contracted AMO to produce a suitable quality plan for
the services;
vi. Use and control of parts and materials;
vii. Process for the approval of deviations from maintenance documents;
viii. An internal evaluation system by the Contractor;
ix. Access of EGYPTAIR AIRLINES maintenance operations staff for the
purpose of evaluating ongoing services;
x. Access of EGYPTAIR AIRLINES quality assurance department staff for the
purpose of evaluating ongoing quality
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Chapter 4.02
xi. A reporting structure that immediately notifies EGYPTAIR AIRLINES of any

significant defects;
xii. A system of completing, reviewing, retaining maintenance records;
xiii. A system of calibration of tooling and equipment;
xiv. A system addressing supplied product;
xv. A system of inspection and testing, i.e., a quality control system;
xvi. A system of handling unsatisfactory product(s);
xvii. A system of handling, storage, packaging and delivery of material;
xviii. A system of product identification and traceability;
xix. A system of providing the required training to staff on performance of the
services as well as on specific EGYPTAIR AIRLINES requirements;
xx. A system of providing the required SMS training for maintenance operations
staff as appropriate to individual SMS involvement.
xxi. A system of Release to Service of an aircraft or component;
xxii. A system for communication between EGYPTAIR AIRLINES and the
Contracted AMO;
xxiii. A Service Level Agreement (SLA) that includes Key Performance Indicators
(KPIs) and Warranties including how to follow-up such KPIs and Warranties.
4.3 Contract administration :

4.3.1 A system of periodic review meetings to include:
i. Contract Review;
ii. Work Scope Planning;
iii. Technical subjects, e.g. ADs/CNs/SBs;
iv. Commercial and/or Logistics;
v. Quality;
vi. Reliability.
4.3.2 EGYPTAIR AIRLINES shall be provided with a list of all third party
subcontractors. The list shall have detailed information with respect to all
locations where Aircraft, engines and Aircraft Components maintenance
services are to be performed.
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Chapter 4.02
4.3.3 EGYPTAIR AIRLINES shall keep copy of contracts under which services
are provided for a period of at least one year after its expiry or termination.
4.3.4 Key performance indicators (KPIs).
4.4 EGYPTAIR AIRLINES shall remain at all times responsible for the airworthiness of
its aircraft and shall ensure before each flight that all required maintenance has been
properly carried out in due time.
5. Forms:
N/A.

MCM
Title Page
Part 5
AIRCRAFT GROUND
HANDLING (GRH)

MCM
Title Page

MCM
Chapter 5.00
Index of Part 5
Index of Part 5
5.02 Aircraft Fuelling
5.03 Aircraft De-icing and Anti-icing
5.04 Aircraft Mass and Balance Determination Procedure

MCM
Chapter 5.00
Index of Part 5

MCM
Chapter 5.01
Airside Technical
Operations
1. Objective:
To set up a procedure to be followed during aircraft technical ramp activities.
2. References:
Relevant aircraft documents
Applicable IATA recommendations
Station Handbook
3. Responsibility:
3.1. Maintenance Director for contracting and implementation.
3.2. Chief Inspector for contract review and activities audit.
4. Description:
AMO shall assign a dedicated oppreriately qualified persons to supervise and

coordinate all ramp activities on aircraft. Such persons shall insure that the following
safety procedures are complied with as follows:
4.1. Aircraft Towing/Pushback Procedure:

Refer to station handbook Chapter: 3.8. for detailed procedure.
4.1.1. The procedure regarding towing / push-back of aircraft shall be performed while
cockpit is occupied by a cockpitt crew member or a maintenance staff member
qualified for the assigned job and related emergency procedures.
4.1.2. Instructions in applicable AMM and the airport regulations shall be complied with
4.1.3. All vehicles or equipment used shall be serviceable, suitable for the job and
appropriately used.

MCM
Chapter 5.01
Airside Technical
Operations
4.1.4. Prior to movement, appropriate communication shall be established between

ground, cockpit and concerned airport control. authority. Communication shall be
maintained during the entire towing or push-back operation.
4.1.5. Towing or push-back shall be carried out with stopped or idle engines.
4.1.6. Towing or push-back activity shall be made along unobstructed path. Sufficient
distances or clearances with surroundings shall be maintained. Markings and
guidelines on established taxi ways, parking ramps, taxi or towing lanes shall be
appropriately followed.
4.1.7. Necessary collision avoidance lights shall be illuminated
4.1.8. Movement speed limits shall be observed taking into consideration airport
ambient conditions
4.1.9. Sharp turns shall be avoided during towing or push-back operations.
4.1.10. Application of brakes shall be as smoothly as possible.
4.1.11. Emergency braking may be initiated during emergencies
4.1.12. In case of communication failure, the tractor horn may be used to ask for braking
in repeated short signals, sounding the Mechanic’s call horn and / or by flashing
the nose gear light.
4.2. Aircraft Arrival Procedure:

Refer to station handbook chapters: 3.1.
4.3. Aircraft Marshalling Procedure:

4.4. Aircraft Parking Procedure:

4.5. Aircraft Line Maintenance Servicing Procedure:

4.6. Ground Equipment Positioning:


MCM
Chapter 5.01
Airside Technical
Operations
4.7. Aircraft Fuelind/Defueling and Sampling Operations:

Refer to 5.2 & station handbook chapters: 3.6.
4.8. Aircraft Dispach Procedure:

Refer to station handbook chapter: 3.7.
4.9. Aircraft Towing/Pushback Procedures

Refer to station handbook chapter 3.8
4.10. Engine Ground Operation:

4.11. Forign Object Damage Prevention:

4.12. Ground Deicing and Anti-icing Program:

Refer to 5.3 & station handbook chapters: 3.5.
5. Forms:
N/A.

MCM
Chapter 5.01
Airside Technical
Operations

MCM
Chapter 5.02
Aircraft Fuelling
Operations
5.02 Aircraft Fueling Operations
1. Objective:
To set a policy to ensure that fuelling operations are conducted in conformity with
applicable regulatory requirements.
2. References:
ECAR 91.12;
Station handbook chapter: 02.06.
3. Responsibility:
Function is subcontracted to AMO under the responsibility of the Maintenance Director.
4. Description:
4.1. AMO Responsibilities:

During fuelling operations, AMO shall ensure the following:
4.1.1 No fuelling operations is done while an aircraft engine is running
4.1.2 The refuelling provider shall take necessay precautions to ensure fuel delivered
and loaded onto aircraft is
i. Free from contamination;
ii. Of correct grade and specification for each aircraft type.
Refer to station hand book Chapter 3.6.
4.1.3 An audit will be done on locations where EGYPTAIR AIRLINES has aircraft
fueling operations in order to ensure the existence of periodic inspections of
critical aspects of the fuelling at each applicable location. The audit shall
include, as a minimum:
i. Fuel facilities;
ii. Safety and quality procedures;
iii. Performance levels of personnel.

MCM
Chapter 5.02
Aircraft Fuelling
Operations
4.1.4 Equipment serving the aircraft will be positioned at a maximum distance from
fueling points and vents. A clear path shall be maintained to permit rapid
evacuation of fueling vehicle(s) and personnel in an emergency. Unnecessay
equipment shall be shut down and shall not be restarted until fuel vapors have
dissipated.
4.1.5 When wind velocity exceeds 30-knots or when electrical storms are within a 5-
mile radius of fueling operations, fueling shall be stopped. When electric storms
are within one mile, all maintenance activities shall be suspended..
4.1.6 Radar equipment and high power emitting radio transmitters shall not be
operated in the vicinity of fueling operations.
4.1.7 A qualified fire guard provided with a wheeled portable 50-Ib carbon dioxide or
10-gallon chlorobromomethane fire extinguisher shall be located in the
immediate vicinity of the aircraft being fuelled when any hazard suspicious
arises.
4.1.8 Fuel overflow vents will be kept under constant observation.
4.1.9 Vehicle and aircraft traffic in the vicinity are to be prohibited from within a 50-
foot restricted area.
4.1.10 Aircraft shall not be fueled / defueled inside hangars, or within 50 feet of such
structures, measured from the servicing or defueling point or vents.
4.1.11 Before actual fueling is started, the aircraft shall be chocked according to
standard operating procedures.
4.1.12 Both the aircraft and fueling vehicles shall be statically bonded and grounded
as described in aircraft maintenance manual.
Ground power units, unless explosion proof, when required for aircraft fueling
and defueling, should be parked the full length of the power cable, but in no
case less than 50 feet from the aircraft fueling points or vents.
4.1.13 Under no circumstances will auxiliary power units be parked under any part of
an aircraft.

MCM
Chapter 5.02
Aircraft Fuelling
Operations
4.1.14 Operator(s) shall remain in the immediate vicinity and in sight of ground power
units at all times units are being operated.
4.1.15 Before the fuelling operation begins, persons involved will be checked for
matches, lighters, or other spark-producing devices, and instructed to dissipate
body static potential by gripping the static ground line.
4.1.16 A qualified operator will be stationed at the pumphouse during the entire
operation in order to shut it down if the need arises.
4.1.17 Coupling or uncoupling the fuel nozzle to or from the fueling point of the aircraft
is the duty of the fuelling operators solely.
4.1.18 Fuel operators shall be appropriately trained for refuelling process, training
shall include initial and continuation training. Continuation training periodicity
shall not exceed 36 months.
4.1.19 Fuelling procedures shall follow applicable Airworthiness data.
4.1.20 Necessary fuel farm / fuel analysis shall be made periodically as stated in
aircraft maintenane program and according to applicable maintenance data.
4.2. Refuel or Defuel Aircraft while Passengers are On-board:

It is not allowed to refuel or defuel aircraft while passengers are on-board unless:
4.2.1. There is sufficient number of on board crew trained on passenger evacuation

procedures and they shall be informed about the performance of the fuelling
operations for being ready to initiate evacuation of the aircraft in the event of an
emergency; and
4.2.2. During fueling operations with passengers or crew onboard the aircraft, the
designated person performing fuelling operations shall follow the refuelling
procedures as per the applicable maintenance manual in addition to what is
mentioned herein. In this context this designated person shall:
i. Initiate two way communication with the flight crew or other qualified persons
onboard the aircraft.
ii. Notify the flight crew or other qualified personnel onboard when fuelling is
about to begin and when it has been completed;

MCM
Chapter 5.02
Aircraft Fuelling
Operations
iii. Notify the flight crew or other qualified personnel onboard the aircraft when a
hazardous condition or situation has been determined to exist.
4.2.3. Ground handling personnel, including those who provide aircraft fuel servicing,
shall be properly trained and have clear understanding of all required
communication procedures and have the ability to execute procedures in an
expeditious manner should a dangerous situation develop.
4.2.4. In case of hazardous condition or fuel spillage; Immediately stop fueling

operation, call airport fire service and provide notification to the flight crew or
other qualified personnel onboard the aircraft.
4.2.5. Ensure procedures specify a fuelling safety zone, which, as a minimum,

encompasses the area within a 6 meters radius from fuelling receptacles, tank
vents and fuelling equipment. Procedures also restrict equipment performing
aircraft servicing functions from being positioned within a 3 meter radius of
aircraft fuel vent openings. As a minimum, limitations and restrictions in a
fuelling safety zone preclude the use or activation of:
i. Items that could be sources of ignition or fire (e.g., matches, welding
equipment, flashbulbs);
ii. Portable electronic devices. These shall have proper separation distance from
aircraft fuel vents and/or fuelling equipment (e.g., mobile telephones, portable
radios, pagers).
4.2.6. The refuelling provider shall have safety procedures applicable to fuelling
operations that include:
i. Restrictions and limitations for the operation and positioning of non-fuelling
vehicles and ground support equipment;
ii. Ensuring evacuation areas on the ground beneath aircraft exit doors (not in
use for aircraft servicing) are kept clear of obstructions;
iii. Where a boarding bridge is in use, maintaining an access path from the
aircraft to the terminal;
iv. Where a boarding bridge is not in use, positioning passenger steps at the
aircraft door(s) normally used for boarding;

MCM
Chapter 5.02
Aircraft Fuelling
Operations
v. Establishing a bonding connection between the fuelling vehicle and aircraft to
provide for dissipation of electrical energy that may develop;
vi. Prohibition of connecting or disconnecting electrical equipment to or from the
aircraft;
vii. Prevention of damage to the fuel hose;
viii. A requirement for the cessation of aircraft fuelling when it is determined
lightning is a threat.
4.3. Monitoring Fueling Operations:

An oversight audit of fuelling subcontractor shall be periodically made,
the audit shall cover the following areas:
4.3.1. Aircraft fuelling procedures and resposibilities including inspection and check.
4.3.2. Communication procedures.
4.3.3. Type and characteristics of fuel.
4.3.4. Initial and continuation training of personnnel performing or monitoring the

process of aircraft fuelling.
5. Forms:
N/A

MCM
Chapter 5.02
Aircraft Fuelling
Operations

MCM
Chapter 5.03
Aircraft Deicing and Anti-
icing
5.03 Aircraft Deicing and Anti-icing
1. Objective:
To set a program for de-icing/anti-icing of an aircraft before dispatch when there, exists
or expected, frost, ice or snow adhering to the wings, control surfaces, engine inlets or
other critical surface of the aircraft that may adversely affects the safety of the flight.
The program shall be applicable whether the flight is a revenue or non-revenue flight
(positioning, test, training, delivery).
2. References:
2.1. ECAR 121.629
2.2. Station Handbook Ch. 03.11.
2.3. Aircraft Maintenance Manual AMM Ch. 12.31-01-SE
2.4. Flight Operation Manual OMA CH 8.2.4
2.5. ICAO Doc 9640-AN/940.
2.6. ISO 11075, 11076, 11077 and 11078.
2.7. The SAE ARP 4737, SAE AS 5116; SAE AMS 1424, SAE AMS 1428 and SAE ARD
50102.
3. Responsibility:
3.1. Maintenance Director for implementation.
3.2. Chief Inspector, for assurance.
3.3. AMO for implementation through different service providers.
3.4. Flight crews on arriving flights to report occurrences of in-flight icing to the
respective ground certifying staff who will call concerned de-icing/anti-icing service
provider. Concerned service provider will perform the de-icing/anti-icing under the
direct supervision of the certifying staff of AMO.

MCM
Chapter 5.03
icing
4. Description:
4.1. Definitions and Interpretations
4.1.1. Frozen Contaminants:

Frozen contaminants include light freezing rain, freezing rain, freezing drizzle,
frost, ice, ice pellets, snow, snow grains, and slush.
4.1.2. The Clean Aircraft Concept:

This concept means that the aircraft is being free of all frozen contaminants
adhering to its critical surfaces.
4.1.3. Ice Detection and Warning Systems:

Ice Detection and Warning systems are used to confirm that aircraft critical
surfaces are free of adhering frozen contaminants prior to take-off. They shall
meet aircraft manufacturer, operator, and regulatory authority requirements.
The information provided by these devices give advisory advice to more
accurately estimate the duration of the holdover time and minimize the need to
return for additional de-icing/anti-icing.
When used to perform an aircraft surfaces check prior to and/or after a
treatment, the Ice Detection and Warning System shall be considered a part of
the procedure. It shall also be used by appropriately qualified personnel.
4.1.4. Anti-icing:
A precautionary procedure used to provide protection against the formation of
frozen contaminants on treated surfaces of the aircraft for a limited period of
time (the holdover time). Anti-icing fluids are normally applied unheated on
clean aircraft surfaces, but may be applied heated, and includes Type I fluid,
concentrates or mixtures of water and Type I, II, III or IV fluid.
4.1.5. Deicing:
A procedure used to remove frozen contaminants from the aircraft in order to
obtain a Clean Aircraft Concept. The procedure can be accomplished using
fluids, infrared energy, mechanical means, or by heating the aircraft. Deicing
fluid is usually applied heated to assure maximum deicing efficiency and
includes heated water, type I fluid, concentrates or mixtures of water and Type
I, II, III or IV fluid.
MCM
Chapter 5.03
icing
4.1.6. Equipment Used for De-icing/Anti-icing:
De-icing/anti-icing is carried out using the heated fluids dispensed from spray
nozzles mounted on specially designed de-icing/anti-icing trucks. To ensure
the reliability of the de-icing operation in relation to function, safety and
performance the following shall be considered:
i. The size and design of the de-icing/anti-icing equipment should be agreed
upon between manufacturer and user in order to best meet the different
operational conditions.
ii. Appropriate training of equipment operators to perform a fast, technically
and environmentally safe de-icing/anti-icing operation,
iii. The nozzle, application procedure, and spraying techniques have to be
observed.
iv. The equipment should be able to handle all types of commercially available
approved de-icing/anti-icing fluids,
v. The selection of equipment for the application of the fluid system is to be
within the fluid manufacturer’s specification and without fluid degradation.
vi. For equipment with mixing systems, the accuracy of the mixing system
should be stated in the service provider's documents in order to determine
the safety margin of the de-icing operation and assure when examining the
mixing system whether it is working properly or not, whether the accuracy of
the fluid mix is within the stated tolerance or not. The service provider
should regularly check the accuracy of the fluid mix at the operating nozzle.
4.1.7. Holdover Time (HOT), Tables and their Use:

Holdover Time (HOT) is the estimated time that deicing/anti-icing fluid will
prevent the formation of frozen contaminants on the critical surfaces of an
aircraft under all weather conditions.
With a one-step de-icing/anti-icing procedure, the HOT begins when the final
application of de-icing/anti-icing fluid commences and expires when the de-
icing/anti-icing fluid applied to the aircraft loses its effectiveness. With a two-
step procedure, the HOT begins at the commencement of the second (anti-
icing) step. The HOT runs out at the commencement of take-off roll or when
frozen deposits start to form or accumulate on treated aircraft surfaces.
MCM
Chapter 5.03
icing
Current and approved published HOT tables shall be implemented by
concerned personnel. These tables contain:
i. List of qualified deicing and anti-icing fluids;
ii. Holdover times for these fluids;
iii. Guidelines for their application, fluid mixtures and minimum concentrations
as a function of outside air temperature;
iv. Their lowest on-wing viscosity values; and
v. Ice pellet allowance times
The times of protection shown in the HOT tables are to be used as guidelines
only. They shall be used in conjunction with the pre-takeoff check. The
manufacturer’s specific HOT must not be exceeded. However, it may be
required to use more conservative times than those specified in the tables
especially with detrimental weather conditions (e.g., temperature, wind velocity
and direction, precipitation and relative humidity). HOT is also affected by the
airplane surroundings, such as operation in close proximity to other airplanes
(jet blast), ground equipment and structures.
During certain weather conditions, such as heavy snow and heavy freezing
rain these tables will not apply. Thus, a take-off under these conditions is
prohibited.
After a de/anti-icing treatment a take-off is permitted provided the time

between end of the treatment and take-off does not exceed the times
mentioned in the HOT tables for the mentioned weather conditions.
4.1.8. De-icing/Anti-icing Methods:

De-icing/anti-icing fluids shall be applied close to the skin of the aircraft to
minimize heat loss. Procedures of the AMM shall be strictly adhered to.
Spraying usually starts with the fuselage and covers the aircraft critical
surfaces as follows, list not exhaustive:
i. Fuselage: Spray along the top centre line and then outboard. Avoid spraying
directly on windows.

MCM
Chapter 5.03
icing
ii. Wings, Flaps, Spoilers and Horizontal Stabilizers: Spray from the leading
edge towards the trailing edge, and from the highest point of the surface
camber to the lowest point, unless otherwise may be required.
iii. Vertical Surfaces: Start at the top and work downwards, spraying from the
leading edge toward the trailing edge.
iv. Landing Gear Bays: Keep application of de-icing/anti-icing fluid in this area
to a minimum. High pressure spraying is not recommended. Don’t spray
directly onto brakes/wheels.
v. Engines/APUs: Avoid spraying fluids into air intakes. Consult manufactures’
recommendations. Ensure that engines are free to rotate before start up
and that the front and back of fan blades are free from ice.
vi. Air-conditioning bleed systems must be switched off during de-icing/anti-
icing operations.
vii. Don’t spray directly onto exhausts or thrust reversers.
viii. Sensors, Probes and Antennas: Avoid spraying directly onto pitot heads,
static vents, detector probes and angle of attack sensors.
De-icing/anti-icing can be carried out as a one-step process using heated de-
icing/anti-icing fluid to both de-ice and anti-ice at the same time or as two
separate step process, one to de-ice and the second to anti-ice. The second
step shall be applied, before the first step fluid freezes, typically within three
minutes and, if necessary, area by area. Selection of the one or two step
process depends on weather conditions, available equipment, available fluids,
mixtures, fluid temperature, pressure, aircraft related limits and HOT. When
using thickened de-icing/anti-icing fluids, the two step procedure is preferred.
The aircraft shall be de-iced/anti-iced as close to its departure time and
departure runway as possible.
4.1.9. De-Icing/Anti-Icing Check Procedures:

A visual check of critical aircraft surfaces to confirm that a treatment has been
effective and that the aircraft complies with the Clean Aircraft Concept must be
carried out before the aircraft can be safely dispatched. These checks are as
follows:

MCM
Chapter 5.03
icing
i. Prior to the application of de-icing/anti-icing fluids a walk-around or pre-
flight check is to be accomplished by the ground crew. The airplane critical
surfaces shall be checked for frozen contaminants. If frozen contaminants
are discovered, de-icing/Anti-icing of the aircraft must be carried out.
ii. The Post Deicing/Anti-icing Check: This check is an integral part of the
deicing/anti-icing process and is made by the service provider after
deicing/anti-icing application to ensure all critical parts of the aircraft are
free from any frozen contaminants. This check is performed from points
offering sufficient visibility of these parts (e.g. from the deicing equipment
itself or another elevated piece of equipment).
The Pre-takeoff Check: This check is carried out following the application of
de-icing/anti-icing fluids and within the HOT by the flight crew, from inside
or outside the aircraft, depending on the type
of aircraft. It is made to ensure that the critical surfaces of the aircraft as
determined by aircraft manufacturer are free from frozen contaminants
before pushback or taxi. This check shall be accomplished as close to the
time of takeoff as possible and is normally made by visually checking the
wings or other surfaces. Several pre-takeoff checks may be required during
the HOT period based on factors that include the length of the HOT,
weather, or other conditions. The Pre-takeoff Check is integral to the use of
HOTs. Specific techniques for identification of clear ice, which will be
difficult to recognize, should be included in all training programs.
iii. The Pre-takeoff Contamination Check (when HOT has been exceeded or
when the condition of the critical surfaces of the airplane cannot be
effectively assessed by a Pre-takeoff Check or if any doubt exists of the
affectivity of anti-icing) and is performed by flight crew and/or other qualified
ground personnel and must be completed within 5 minutes before
beginning takeoff to assure the Clean Aircraft Concept just before
commencing take-off roll. This check is accomplished when conditions are
such that frozen contaminants may reasonably be expected to adhere to
the aircraft. If any doubt exists concerning the aircraft’s condition after
completing this check as to whether or not any deposit may adversely affect

MCM
Chapter 5.03
icing
the aircraft’s performance, or if the check cannot be performed just prior
take-off, a new complete deicing/ anti-icing treatment should be made and a
new HOT is determined.
Special methods and/or equipment may be necessary to perform any check
at night time or in extreme adverse weather conditions.
In all checks, the check performer should assure that he is able to see
enough of the wings, control surfaces, and other surfaces to determine
whether or not they are free of contaminants.
4.1.10. Implementation:
i. At each airport where operations are expected to be conducted in
conditions conductive to ground icing, an agreement shall be made with a
service provider who is appropriately qualified for providing the ground
deicing/anti-icing services.
ii. During service performance, the service provider shall co-ordinate with the
appropriate airport authorities whenever such co-ordination is needed.
iii. Refer to the applicable deicing and anti-icing procedures for the aircraft type
in the AMM and the Operations Manual.
iv. The person in charge of the de-icing/anti-icing procedure is responsible for
accomplishing this procedure and verifying the results of the de-icing/anti-
icing treatment. The de-icing/anti-icing application information reported to
the flight crew is part of the technical airworthiness of the aircraft. The
person responsible for the de-icing/anti-icing process must be clearly
designated. He shall check the aircraft for the need to de-ice, initiate de-
icing/anti-icing, if required, and shall be responsible for the correct and
complete de-icing/anti-icing treatment of the aircraft.
4.1.11. Communications
i. Two way communications through Intercom or VHF should be established
to relay pertinent deicing/anti icing information and the results of checks to
the flight crew. In case of VHF the aircraft registration number shall be
used. Standard terminology shall be used during these communications.
ii. Before commencing deicing/anti-icing operations communication between
ground personnel and the flight crew to a) verify that the airplane is properly

MCM
Chapter 5.03
icing
configured for deicing in accordance with the manufacturer’s
recommendations, b) confirm the fluid to be used, c) confirm the extent of
treatment required, and d) acknowledge any aircraft type specific
procedures to be used.
iii. Upon completion of deicing/anti-icing treatment and the associated post

deicing/anti-icing check of the aircraft the ground person that performed the
check shall provide the flight crew with the treatment the aircraft has
received and confirm that the aircraft is in compliance with the Clean
Aircraft Concept (to determine the start of the HOT). Data is to be in the
following sequence and is to be appropriately recorded:
a. Type of fluid used.
b. Percentage of de-icing/anti-icing fluid in the fluid/water mixture, e.g.
“100” for 100% fluid, “75” for 75% fluid and 25% water.
c. Local time, in hours and minutes, the beginning of the final de-icing/anti-
icing step.
d. Date: day, month and year (only required for record keeping).
Note: When a two-step de-icing/anti-icing operation has been carried out,
the second step fluid data is applied.
iv. Prior to departure, the flight crew must receive an “All Clear” signal from the
ground crew that it is safe to taxi.
Whenever de-icing has taken place, the pilot / respective certifying staff
must make an appropriate entry in Technical Log showing the times of start
and completion of the de-icing process.
4.1.12. Ground Training & Qualification

i. Ground personnel shall be appropriately trained and qualified on required
deicing and anti-icing operations, in accordance with the approved
procedures and the published deicing safety standards at specific deicing
locations.
ii. Ground personnel must be able to adequately read, speak, and understand
English in order to follow written and oral procedures applicable to the
deicing/anti-icing program.

MCM
Chapter 5.03
icing
iii. Training may comprise initial, transition, upgrade and continuation training.
Training shall include aircraft type-specific techniques for use by personnel
for recognizing contamination on aircraft surfaces and each person's
responsibilities and duties. This training shall specifically cover, but not
limited to the following subjects:
a. recognition of relevant weather phenomena;
b. effects of frost, ice, snow and slush on performance, stability and
control;
c. basic characteristics of de-icing/anti-icing fluids including the use of
HOT tables;
d. general techniques and procedures for de-icing and anti-icing
e. Specific measures to be performed on different aircraft types, and
procedures specifically recommended by the operator, aircraft or fluid
manufacturer;
f. types of checks required and procedures and responsibilities for
checks;
g. de-icing/anti-icing equipment operating procedures, including on the job
training;
h. quality control procedures for handling de-icing/anti-icing fluids.
i. techniques for recognizing frozen precipitation on aircraft critical
surfaces;
j. health effects, safety precautions and accident prevention;
k. emergency procedures;
l. fluid application methods and procedures;
m. use and limitations of holdover time guidelines;
n. communication procedures with flight crew including aircraft positioning
(if required), the aircraft departure process and equipment clear, job
done, safe to start taxiing;
o. environmental considerations for de-icing and anti-icing operations, i.e.
locations for de-icing and anti-icing, reporting spillage, and hazardous
waste control; and

MCM
Chapter 5.03
icing
p. New procedures, new developments, and lessons from the previous
winter.
iv. The service provider shall maintain accurate records of the training and
qualifications of ground personnel. Records must include detailed
description of initial and continuation training and qualifications
concerning the specific requirements, duties and responsibilities.
4.1.13. Quality Assurance Auditing

Audits shall be made to ensure the correct de-icing/anti-icing operation at
different stations where applicable. Auditing will include the following
elements:
i. All parts of the de-icing/anti-icing operation are checked for ensuring the
ongoing conformance with all regulations, operators, manufacturers and
handling agents' requirements.
ii. Methods and procedures have been defined to allow the clear and safe
accomplishment of all the tasks that are necessary for de-icing/anti-icing
aircraft.
iii. Training of ground personnel involved in the de-icing/anti-icing operation is
carried out to guarantee the correct performance of all related tasks.
iv. Training and qualifications records that guarantee that all training and skill
requirements are fulfilled to ensure correct performance of all tasks.
v. An evaluation of the effectiveness of the deicing/anti-icing training received.
vi. Publications required for the aircraft de-icing/anti-icing operation that ensure
the correct accomplishment of all tasks.
vii. Equipment and fluids handling and storage are maintained in such a way
that the correct quality is ensured.
viii. Health and environmental regulations, and operator requirements are
obeyed.
4.1.14. Special Maintenance Considerations
Necessary maintenance actions shall be implemented to prevent, detect and
remove residues of dried fluid with the potential to cause problems due to the
repetitive application of thickened de-icing/anti-icing fluids to prevent
formation/buildup of a dried residue in aerodynamically quiet areas, exterior

MCM
Chapter 5.03
icing
surfaces, which can reduce lift, increase drag and stall speed and cause
flight controls problems.
5. Forms:
N/A

MCM
Chapter 5.04
Aircraft Mass and
Balance Procedures
5.04 Aircraft Mass and Balance Procedures
1. Objective:
To set a policy to continuously determine the dry operating mass and center of gravity
for the aircraft.
2. References:
ECAR Part 91 Appendix H.
3. Responsibility:
3. 1. Chief Inspector for weighing report approval, and overview of subcontracted

functions.
3. 2. Function is contracted under the supervision of the Maintenance Director.
4. Description:
4.1. General:
4.1.1 Each aircraft shall be weighed, to determine its mass and center of gravity, at
initial entry into service and subsequently each three years. Weighing shall be
carried out as per applicable approved weight and balance manual.
4.1.2 Within the three years period, Contracted maintenance organization will account
for the effects of embodied modifications and repairs on the mass and balance
of the aircraft and publish necessary corrections to all concerned.
4.1.3 In case of repairs or modifications that may have an effect on aircraft weight or
center of gravity that cannot be accurately calculated the aircraft shall be re-
weighed.
4.1.4 The mass of all additional aircraft operational items shall be considered when
calculating dry operating mass. This may be done by actual weighing of
individual items or by using standard masses. The influence of their position on
the aircraft center of gravity must also be determined.

MCM
Chapter 5.04
Aircraft Mass and
Balance Procedures
4.1.5 An approved weighing form shall be used for mass and balance documentation
and calculation. The form shall contain aircraft registration, type, the dry
operating mass, the corresponding CG of the aircraft, names and signatures of
personnel involved in the process of weighing and CG determination.
4.1.6 The weighing shall be accomplished by the AMO. Personnel involved in the
weighing process shall be appropriately qualified. Weighing operation and
calculations shall be re-checked by a qualified person other than the person that
performed initial weighing and CG calculations.
4.1.7 Final weighing report shall be approved by Authority via the Chief Inspector.
4.1.8 For a new aircraft, the weight made by the manufacturer may be used after
making necessary adjustments. These adjustments are to be made on
applicable weighing forms.
4.1.9 For a used aircraft transferred to EGYPTAIR AIRLINES from another operator,
the previous weighing report may be used taking into consideration the three
years inter-weighing lapse period and the necessary EGYPTAIR AIRLINES
corrections.
4.1.10 The mass and CG of each aircraft shall be re-established whenever the
cumulative changes to the dry operating mass exceed ± 0.5% of the maximum
landing mass or the cumulative change in CG position exceeds ± 0.5% of the
mean aerodynamic chord. This is to be done either by re-weighing or by
calculation provided that there is a true justification to prove the validity of the
method of calculation chosen.
4.1.11 The following precautions shall be taken into consideration for consistency with
good practices:
i. Completeness of the aircraft and equipment;
ii. On-board fluids are properly accounted for;
iii. Aircraft is in clean and proper configuration; otherwise difference in
configuration is to be accounted for.

MCM
Chapter 5.04
Aircraft Mass and
Balance Procedures
4.1.12 Appropriate and properly calibrated weighing equipment shall be used for
weighing process. Manufacturer’s instructions regarding the use and calibration
of weighing equipment shall be adhered to. The accuracy of weighing equipment
shall be within specified limits (± 0.1 %).
4.1.13 AMO is responsible for developing the weight and balance control program and
defining the weight standards of each aircraft, Aircraft equipment list, passenger
cabin and cockpit equipment and residual fluids.
4.1.14 The weighing shall be accomplished in an enclosed hangar to exclude the

effects of air drafts should they prevail.
4.1.15 After completion of the weighing process, the person in charge will compute the
dry empty mass and CG.
4.1.16 Updated mass and center of gravity, after being approved by ECAA, shall be
promptly distributed to all concerned (Flight and Dispatch Operations). with
copies to aircraft records and on-board the relevant aircraft. All related
documents shall be modified accordingly;
4.1.17 Upon receiving the approved aircraft weighing results, the Flight and Dispatch
Operations will be responsible for developing operational loading schedules,
loading procedures, load forms and related documents.

MCM
Chapter 5.04
Aircraft Mass and
Balance Procedures
5. Forms:
Form No: 100 Weight Report ERJ 170-100 LR
Form No: 220 Aircraft Weight / Interior Configuration Record
Form No. 226 Weighing Report “A320-200”
Form No. 229 Weighing Report “A340 200”
Form No. 231 Weighing Report “B737-800”
Form No. 232 Weighing Report “B777-200”

MCM
Chapter 5.05
Transport of Dangerous
Goods by Air
1. Objective:
To describe EGYPTAIR AIRLINES policy of carriage Dangerous Goods from the

maintenance operations point of view.
2. References:
2.1 ECAR Part 175
2.2 ICAO Technical Instructions for the safe transport of Dangerous Goods by Air.
2.3 IATA Dangerous Goods Regulations Manual.
3. Responsibility:
Maintenance Director
4. Description:
4.1. EGYPTAIR AIRLINES accept to carry Dangerous Goods shipments according to

the requirement of ECAA, ICAO and IATA Regulations.
4.2. The Loading Personnel shall inspect each package for leakage or damage before
loading into a ULD or bulk loading on aircraft.
4.3. Certifying personnel shall continuously inspect cargo areas for traces of leakage
or damages resulting from handling dangerous goods and act according to AMM
instructions.
5. Form:
N/A

MCM
Chapter 5.05
Transport of Dangerous
Goods by Air

MCM
Title Page
Part 6
Appendices

MCM
Title Page

MCM
Chapter 6.00
Index of Part 6
6.01 Company Certificates
6.02 Type of Operation
6.03 Fleet Compositions
6.04 Stations
6.06 Quality Audit Checklists
6.07 Reserved
6.09 Approved Sub-contractors List
6.10 Aircraft Handling at Outstations
6.12 Reserved
6.13 Forms
6.14 Sample of Documents

MCM
Chapter 6.00
Index of Part 6

MCM
Chapter 6.01
Company Certificate
6.01 Company Certificate

Issue Date: Oct, 2019
MCM
Chapter 6.01
Company Certificate
6.01 Company Certificate

MCM
Chapter 6.02
Types of Operation
6.02 Types of Operation
EGYPTAIR AIRLINES Company is an air operator properly equipped and certified to

conduct scheduled and non-scheduled passenger and cargo operations all over the
world, excluding the region of Latin America, according to the Egyptian Civil Aviation
Authority requirements.

MCM
Chapter 6.02
Types of Operation

2
MCM
Chapter 6.03
Fleet Composition
6.03 Fleet Composition
Type of airplanes; Make / Model Aircraft Registration Serial No.
SU-GCG 666
A330-243 SU-GCH 683
Powered by two Rolls Royce Trent 772 Engines
SU-GCI 696
SU-GCK 726
SU-GDS 1143
A330-343 SU-GDT 1230

Powered by two Rolls Royce Trent 772 Engines SU-GDU 1238
SU-GDV 1246
SU-GEX 55058
BD-500 (A220) SU-GEY 55059
Powered by two PW1521G-3 Engines SU-GEZ 55060
SU-GFA 55061
SU-GBZ 2070
SU-GCA 2073
A320-232
Powered by two V2500 Engines
SU-GCB 2079
SU-GCD 2094

2
MCM
Chapter 6.03
Fleet Composition
SU-GCM 35558
SU-GCN 35559
SU-GCO 35561
SU-GCP 35560
SU-GCS 35563
SU-GCR 35562
SU-GCZ 35568
SU-GDA 35565
SU-GDB 35567
SU-GDC 35564
SU-GDD 35566
SU-GDE 35569
SU-GDX 40757
SU-GDY 40758
SU-GDZ 40759
B737-866 SU-GEA 40760
Powered by two CFM56-7B26 Engines
SU-GEB 40800
SU-GEC 40801
SU-GED 40802
SU-GEE 40803
SU-GEF
63692
SU-GEG 63799
SU-GEH 63800
SU-GEI 63801
SU-GEJ 63802
SU-GEK 63803
SU-GEL 63804
SU-GEM 63805
SU-GEN 63806

2
MCM
Chapter 6.03
Fleet Composition

SU-GDL 38284
SU-GDM 38285
B777-36 NER SU-GDN 38288
Powered by two GE90-115B Engines SU-GDO 38289
SU-GDP 38290
SU-GDR 38291
SU-GER 38798
SU-GES 38799
B787-9 SU-GET 38801
Powered by two Trent 1000 Engines SU-GEU 38802
SU-GEV 65087
SU-GEW 65093
A330-243(CARGO)
SU-GCE 600
Powered by two Rolls Royce Trent 772 Engines SU-GCJ 709
SU-GCF 610
SU-GCX 17000178
ERJ170-100 LR / Embraer SU-GDF 17000266

powered by two SU-GDG 17000269
CF34-8E5 / GE. engines
SU-GDH 17000274
SU-GDJ 17000282
SU-GDK 17000284

2
MCM
Chapter 6.03
Fleet Composition

MCM
Chapter 6.04
Stations
6.04 Stations
Base: Cairo International Airport

A. International Stations
Item City Country
1. ABU DHABI UAE
2. ABIDJAN IVORY COAST
3. ABUJA NIGERIA
4. ACCRA GHANA
5. ADANA TURKEY
6. ADDIS ABABA ETHIOPIA
7. ALEPPO SYRIA
8. ALGERIA ALGERIA
9. ALMATY RUSSIA
10. AMMAN JORDAN
11. AMSTERDAM-SCHIPHOL HOLLAND
12. ASMARA ERITEREA
13. ATHENS GREECE
14. BAGHDAD IRAQ
15. BAHRAIN BAHRAIN
16. BANGKOK THAILAND
17. BARCELONA SPAIN
18. BARI ITALY
19. BEIJING CHINA
20. BEIRUT LEBANON
21. BELGRADE SERBIA
22. BENGHAZI LIBYA

MCM
Chapter 6.04
Stations
Item City Country
23. BERGAMO ITALY
24. BERLIN GERMANY
25. BOLOGNA ITALY
26. BRISTOL UNITED KINDOM
27. BRUSSELS BELGUIM
28. BUCHAREST ROMANIA
29. BUDAPEST HUNGARY
30. CASABLANCA MOROCCO
31. CATANIA ITALY
32. CHARLE DE GAULLE FRANCE
33. COLOGNE GERMANY
34. COPENHAGEN DENMARK
35. DAMASCUS SYRIA
36. DAMMAM KSA
37. DAR ES SALAAM TANZANIA
38. DOHA QATAR
39. DOMODEDOVO MOSCOW
40. DUBAI UAE
41. DUBLIN IRELAND
42. DUSSELDORF GERMANY
43. ENTEBBE UGANDA
44. ERBIL IRAQ
45. FRANKFURT GERMANY
46. GASSIM KSA
47. GENEVA SWITZERLAND
48. GENOVA ITALY

MCM
Chapter 6.04
Stations
Item City Country
49. GOTHENBURG SWEDEN
50. GRAZ AUSTRIA
51. GUANGZHOU CHINA
52. HAMBURG GERMANY
53. HANOVER GERMANY
54. HARARE ZIMBABWE
55. HERAKLION GREECE
56. ISTANBUL TURKEY
57. JAKARTA INDONIESIA
58. JEDDAH KSA
59. JOHANNESBURG S.AFRICA
60. JUBA SOUTH SUDAN
61. KANO NIGERIA
62. KATOWICE POLAND
63. KRAKOW POLAND
64. KHARTOUM SUDAN
65. KUALA LUMPUR MALAYSIA
66. KUWAIT KUWAIT
67. LAGOS NIGERIA
68. LEIPZIG GERMANY
69. LARNACA CYPRUS
70. LISBON PORTUGAL
71. LONDON UK
72. MADRID SPAIN
73. MALTA MALTA
74. MALPENSA ITALY

MCM
Chapter 6.04
Stations
Item City Country
75. MANCHESTER ENGLAND
76. MEDINA KSA
77. MILLAN ITALY
78. MISRATA LIBYA
79. MONTERIAL CANADA
80. MUMBAI INDIA
81. MUNICH GERMANY
82. MUSCAT AMMAN
83. NAIROBI KENYA
84. NAPOLI ITALY
85. N’DJAMENA CHAD
86. NEW YORK USA
87. OSAKA JAPAN
88. OSTEND BELGUIM
89. PAPHOS CYPRUS
90. RAS AL KHAIMAH UAE
91. RIYADH KSA
92. ROMA ITALY
93. SANAA YEMAN
94. SHARJAH UAE
95. STOCKHOLM/ ARLANDA SWEDEN
96. STUTTGART GERMANY
97. TEL AVIV ISRAEL
98. TORONTO CANADA
99. TOKYO JAPAN
100. TRABZON TURKEY

MCM
Chapter 6.04
Stations
Item City Country
101. TRIPOLI LIBYA
102. TUNIS TUNIS
103. VENEZIA ITALY
104. VERONA ITALY
105. VIENNA AUSTRIA
106. WARSAW POLAND
107. ZURICH SWITZERLAND
108. HONGKONG CHINA
109. HANGZHOU CHINA
110. KIGALI RAWANDA
111. DOWALA CAMEROON
112. ABIDJAN GHANA
113. NARITA JAPAN
114. ENTEBBE UGHANDA
115. EN-DJAMENA CHAD

MCM
Chapter 6.04
Stations
B. Domestic Stations
Item City, Airport
1. Abu Simbil
2. Alexandria, Borg-elarab
3. Assiut
4. Aswan
5. Hurgada
6. Sharm Sheikh
7. Mersa Alam
8. Luxor
9. Suhag
10. Sphinx
11. Capital International

MCM
Chapter 6.04
Stations

MCM
Chapter 6.05
Required Inspection Items

EGYPTAIR AIRLINES has assigned the following specific tasks as Critical Tasks
Requiring Inspection.
JOB
ATA TITLE OF THE TASK Rig/ Insp/ Op/ REMARKS
Install Repair
Adj Chk Test
05 Conditional Inspections
- Tech. ground and flight incidents * *
08 Leveling & Weighing *1 1: Weighing
Auto Pilot System * *1 1: Only in case a

22 rigging or
adjustment is
made
25 Equipment / Furnishing
- Emergency escape system * * * *
26 Fire Protection * 1: In case of an
- Fire extinguishing system Item
replacement
27 Flight control system 1: Flight control
- Primary flight control system surface only
- Secondary flight control system 2: Only in case a
rigging or
adjustment is
made
Fuel System Refer to applicable
28 Critical Design Configuration Cont. Airworthiness Data
Limitation (CDCCL) Tasks
29 Hydraulic power
*
- Emergency power generation
32 Landing Gear
- Landing gear assembly & doors * *
- Extension and retraction system * *
- Emergency extension system * *
- Shock Strut Servicing *

34 Navigation
- Pitot static system * *
- Compass system

MCM
Chapter 6.05
Required Inspection Items
JOB
ATA TITLE OF THE TASK Rig/ Insp/ Op/ REMARKS
Install Repair
Adj Chk Test
52 Doors
- Entry, service, emergency exit * *
and cargo doors
53 Fuselage *1 Major repair or

alteration outside
* *1 the Structure
54 Nacelles/Pylons
Repair Manual
55 Empennage *1 limits (minimum 2
structural
*1
57 Wings elements
involved)
71 Power Plant
- Engine * * *
72 Engine
*1 * *1: Fan trim
- Fan Blades
balance
76 Engine Control
- Engine control system * *
78 Exhaust
- Thrust reverser assembly * * * *
Additional - EDTO Maintenance Significant * *

Items

MCM
Chapter 6.06
Quality Audit Activities
6.06 Quality Audit Activities
1. AMO Audit Activities
FREEQUENCY
S/N AUDITED AREA
Each hangar once per
1 Base Maintenance
year
Overhaul Shops (Electrical, Avionics, Each shop once per
2
Electromechanical and Engine Shop) year
3 Maintenance Records
One time per 6 months
4 Line Maintenance
5 Internal Audit
6 Fuel Servicing
7 Quality Assurance
8 Material Management
One time per year
9 Manuals & Publications
10 Technical Services and Planning
11 Ground Services Company
12 Maintenance Training
13 Tools and Equipment
14 Ramp Inspection
15 Outstations Once per 2 year
16 Safety Department Once per year

MCM
Chapter 6.06
Quality Audit Activities
2. Internal Audit Activities
SER AUDIT AREA FREQUENCY
1 Maintenance Director Management
2 Technical Services Department
3 Maintenance Department
4 Documentation Department
5 Contract Department
Two Times Per Year
6 Chief Inspector Department
7 Training Section
8 Records Section
9 Quality Control Section
10 Audit Section

MCM
Chapter 6.08
Approved Suppliers List
General
1. EGYPTAIR AIRLINES outsource material supplier to EGME.
2. Maintenance Agreement with AMO allows it for managing Material supply.
3. AMO shall select, accept and monitor the performance of Material suppliers.
4. AMO shall provide EGYPTAIR AIRLINES with a List of approved/accepted material

supplier's List No. EGME 020
5. Copy of the last revision list shall be kept in Chief Inspector office.

MCM
Chapter 6.08
Approved Suppliers List

MCM
Chapter 6.09
Approved
Subcontractors List
6.09 Approved Subcontractors List
General
1. EGYPTAIR AIRLINES outsource maintenance services to EGME how may

subcontract part of the maintenance services to a third party.
2. Any subcontractor contracted with AMO shall be appropriately approved or

accepted by ECAA for the contract subject.
3. EGYPTAIR AIRLINES shall be provided with a list of all third party subcontractors.
4. The list shall have detailed information with respect to all locations where aircraft
maintenance is to be performed. List No. is EGME 30
5. Copy of the last revision list shall be kept in Chief inspector office.

MCM
Chapter 6.09
Approved
Subcontractors List

MCM
Chapter 6.10
Aircraft Line
Maintenance Services
Providers at
Outstations
6.10 Aircraft Line Maintenance Services Providers at

Outstations
EGYPTAIR AIRLINES shall be provided with a list of line maintenance services providers
at outstations.
The list shall be kept in Chief Inspector office.

MCM
Chapter 6.10
Aircraft Line
Maintenance Services
Providers at
Outstations

MCM
Chapter 6.11
Certifying Staff List
General
Technical Authorization Department in AMO is responsible to establish, develop and
continuously update the list of certifying staff.
This list will indicate category A, C, X Electric and X Avionics Certifying staff. This list is
under the reference EGME 010E.
Another list that indicates category A, C, X Electric & X Avionics support staff for base
maintenance and will be kept in Technical Authorization Department under the reference
EGME 015E.
Chief Inspector shall have access to these lists at all times.
Contents of the list:

Certifying Staff List contents must include the followings:
• Full name of person granted the authorization / approval.
• Scope of authorization / approval.
• Authorization / approval issue date.
• Authorization / approval expiry date.
• Regularity License Number; Identification number of the authorization
The authorization revoking is controlled under the responsibility of the Technical

Authorization Manager based on required continuation training dates or disciplinary
actions.
The list is updated whenever a change takes place to any of its contents. The list is made
on a paper format (hard copy) but can be made available and maintained also in computer
format.
Up keeping of Authorization Holders Records:
Technical authorization department shall keep lists of authorization holders’ records for 2
years after relevant personnel ceasing employment with AMO.

MCM
Chapter 6.11
Certifying Staff List

MCM
Chapter 6.13
Forms Index
6.13 Forms Index
S/n No. Form No. Form Name

1. Tech. Log Aircraft Technical Log
2. Form T01 Training Plan
3. Form 002 Confidential / Hazard /Human Factors Reports
4. Form 003 Voluntary Report
5. Form 004 Maintenance Report
6. Form 100 Weighing Report E-170
7. Form 101 Quality Audit Notification
8. Form 102 Quality Audit Plan
9. Form 103 Quality Audit Check List
10. Form 104 Corrective Action follow-up
11. Form 105 Non Conformity Report (NCR)
12. Form 106 Auditor Evaluation Form
13. Form 107 Ramp Inspection Report
14. Form 108 Auditor List
15. Form 109 Audit Report
16. Form 120 Service Complaint
17. Form 121 Fortnight Status
18. Form 135 Certificate of Fitness for Flight Test
19. Form 141 Daily Ramp Checklist
20. Form 142 Daily Base Checklist
21. Form 204 Document Change Request
22. Form 210 Information Bulletin
23. Form 212 A.D Control
24. Form 226 Weighing Report for A 320
25. Form Weighing Report for A 300-600
26. Form Weighing Report for A 220
27. Form 231 Weighing Report for A 330
28. Form 229 Weighing Report for B737-800
29. Form 232 Weighing Report for B777
30. Form Weighing Report for B787

MCM
Chapter 6.13
Forms Index
31. Form 311 Application for Short Term Escalation (Check/ Task)
S/n No. Form No. Form Name
32. Form 318 Deferred Item Extension Request

33. Form 327 A/C Repeated Discrepancy Notification
34. Form 330 Accident / Incident Report
35. Form 407 A/C Deferred Defect Log
36. Form 413 A/C Cabin Log
37. Form 414 Deferred Cabin Item Log
38. Form 432 Deferred Defect Daily Status
39. Form 435 Dent Buckle Chart
40. Form 436 Cockpit Windows Damage Chart
41. Form 436 EMB Cockpit Windows Damage Chart
42. Form 516 Application for Aircraft Lease
43. Form 680 Read and Sign Verification Sheet
44. E/P 01 A.D,s Bi Weekly Check
45. E/P 02 A.D’s Bi-Weekly Revise
46. E/P 03 AD Status Form
47. E/P 04 Plan follow up form
48. D/P 01 Documents Updating Periodic Check
Document’s server updating and Documents Distribution
49. D/P 02
Monthly Periodic Check
50. Form 1300 HRM Delegation
51. ECAA Form No. 12000-15 Final Occurrence Report *
52. ECCA Form No. 12000-14 Preliminary Notification Occurrence Report *
53. ECCA Form No. 12000-26 Application for Aircraft RVSM Approval *
54. ECAA Form No.12120-042 Application for special flight
(*) Refer to ECAA Site to use updated forms.

MCM
Chapter 6.13
Forms Index

MCM
Chapter 6.14
Sample of Documents
Sample of Documents
Manufactures Airworthiness Data
1. Maintenance Planning Document (MPD)
2. Aircraft Maintenance Manual(AMM)
3. Structural Repair Manual (SRM)
4. Illustrated Parts Catalogues (IPC).
5. Component Maintenance Manual (CMM)
6. Engine Maintenance Manual (EMM)
7. Alert/Recommended Service Bulletins (SBs)
8. Aircraft Flight Manuals (AFM)
9. Master Minimum Equipment list (MMEL)
10. Miscellaneous Publications.
11. Service Letters/Field Notes/Maintenance tips …etc (SL, FN, MT)
Authorities Airworthiness Data:
1. Airworthiness Directives (ADs)
2. Egyptian Civil Aviation Regulations (ECAR).
3. Egyptian Aviation Circulars (EAC)
EGYPTAIR Airlines originated technical data and controlled by Chief Inspector
1. Maintenance Control Manual (MCM).
2. Station Hand Book
3. Customized Maintenance Programs (MP)
4. Customized Minimum Equipment List (MEL)

MCM
Chapter 6.14
Sample of Documents

MCM
Attachment
Attachments
Issue No.: 08 amend: 01 Page 1 of 1

MCM
Attachment
To Chapter 1.01
Attachment to Chapter 1.01
Names of Key Personnel:
Egyptair AIRLINES:
i- Chairman & CEO: Hassan Ashraf ElKholy
ii- Safety and Quality General Manager: Walid Soliman
iii- Maintenance Director: Shrief Hosny
a- Contract Manager: Mohamed Fathallah
b- Line and Base Maintenance Manager: Mahmoud Omar
c- Tech. Services &Planning Manager: Ibrahim Ezzat
d- Documentation Manager: : Alaa kayed
e- Safety Officer: Mayson Abdelmenem
iv- Chief Inspector: Emad Farag
a- Audit Section Head: Hesham Raafat
b- Record Section Head : Emad Farag
c- Quality Control Section Head : Mohamed Ahmed Kassem
d- Training Section Head: Hesham Zidan
Issue No.: 08 amend:01 Page 1 of 2

MCM
Attachment
To Chapter 1.01
Issue No.: 08 amend:01 Page 2 of 2

MCM
Attachment
To Chapter 2.06
Attachment to Chapter 2.06
List of Installed Aircraft Systems and Equipment:

No. Equipment Notes
1 Quick-donning oxygen mask
2 Dangerous loss of pressurization device
3 Protective Breathing Equipment (PBE)
4 Hand-held fire extinguishers
5 Crash axe or crowbar
6 Flashlight
7 Emergency Locator Transmitters (ELTs)
8 Underwater Locator Beacon (ULB)

attached to aircraft fuselage
Underwater Locator Beacon (ULB)
9 attached to non-deployable FDR
container
Airborne Collision Avoidance System II
10
(ACAS II)
11 Airborne weather radar system

Ground Proximity Warning System
12
(GPWS)
13 Flight Data Recorder (FDR)
14 Cockpit Voice Recorder (CVR)
15 Data Link Recorder (DLR)
16 First aid kits
17 Seats and associated restraint devices

MCM
Attachment
To Chapter 2.06
No. Equipment Notes
18 Cabin crew seats
19 Megaphones
Life jacket or equivalent individual

20
flotation device
21 Lifesaving rafts Aircraft utilized for long-range over-water flights.
Signaling devices and lifesaving

22
equipment
Fire suppression system
23
24 Cargo restraint system
On cargo aircraft utilized in the transport of livestock, if

humane killer device is carried on board. Humane killer
25 Humane killer device
device stowed in a secure manner with only controlled
access during flight.
(a) designed to resist penetration by small arms fire,
grenade shrapnel or forcible intrusions by unauthorized
persons.
(b) capable of being locked and unlocked from either
pilot station
(c) Has the means for monitoring, from either pilot's
26 Flight deck door
station, the entire door area outside the flight crew
compartment to identify persons requesting entry and to
detect suspicious behavior or potential threat
(d) Has the means by which cabin crew members or
other authorized persons can notify the flight crew in the
event of suspicious activity or a security breach.
Cabin emergency escape path marking
27
system
Smoke detection system in lavatories Aircraft utilized for passenger flights with or without
28
cabin crew, and with 10 or more passenger seats.
A built-in fire extinguisher system for each lavatory

29 Built in fire extinguisher in lavatories receptacle intended for the disposal of towels, paper or
waste.
Forward-looking wind shear warning

30 Recommended Aircraft Systems
system

MCM
Attachment
To Chapter 2.06
Intentionally Left Blanked


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Maintenance Control Manual

Control No. ……….….

0.00 Index of Part 0

0.00 Index of Part 0

Issue No.: 08 amend.: 01 Page 1 of 2

Intentionally left blank

Issue No.: 08 amend.: 01 Page 2 of 2

0.03 Table of Contents

Part 1 Management and Control

Issue: 08 amend. : 01 Page 1 of 4

Part 2 Maintenance Control

Part 3 Technical Records

Part 4 Contracting Maintenance

Issue: 08 amend. : 01 Page 2 of 4

Part 5 Aircraft Ground Handling

Issue: 08 amend. : 01 Page 3 of 4

Intentionally left blank

Issue: 08 amend. : 01 Page 4 of 4

Issue: 08 amend.: 01 Page 1 of 4

CSO Cycles Since Overhaul

LRU Line Replaceable Unit

Issue: 08 amend.: 01 Page 3 of 4

Issue: 08 amend.: 01 Page 4 of 4

Air Operator Certificate:

A. Person is fatally or seriously injured as a result of:

B. The aircraft sustains damage or structural failure which:

Issue: 08 amend.: 01 Page 1 of 23

C. The aircraft is missing or is completely inaccessible.

Aircraft Flight Manual:

A document containing the limitations, procedures, information, and data including

Airworthiness (Maintenance) Data:

Issue: 08 amend.: 01 Page 2 of 23

A permanent engineering change to original Airworthiness data.

Any instrument, mechanism, equipment, part, apparatus, appurtenance, or accessory,

Approved Data consists of:

Approved Maintenance Program:

A manufacturing/maintenance/ quality standard approved by the Authority.

That items fitted, assembled, attached, installed, connected, secured or adjusted in

Issue: 08 amend.: 01 Page 3 of 23

The organization to be audited.

The Egyptian Civil Aviation Authority.

Issue: 08 amend.: 01 Page 4 of 23

Elimination of scheduled departure because of a known or suspected malfunction and/or

Those personnel who are authorized by the approved maintenance organization in

Cockpit Crew Member:

Commercial Air Transportation:

Issue: 08 amend.: 01 Page 5 of 23

Material or parts not regulated by a government, and Manufactured to a unique

A license issued by the company I.A.W rules approved by the Authority.

The physical state of an Item.

Confidential Reporting Systems:

Issue: 08 amend.: 01 Page 6 of 23

Issue: 08 amend.: 01 Page 7 of 23

An item that is used only once.

EGYPTAIR Maintenance and Engineering as an approved maintenance organization, is

A person assigned to perform duty in an aircraft during flight time.

Cycle, Aircraft Operating:

A Completed take-off and landing sequence.

Deferred Defects / Deferred Discrepancies:

Those defects/ discrepancies found on an Aircraft or Aircraft component that cannot be

Normally consists of an element of inspection and troubleshooting followed by repair and

Defect, Recurring or Repeated:

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