Lion Hubert 631-3

Task 3
Getting the job
?Why did she want to work as a hotel entertainer .1

Because she wanted to practice what she is been studying at university

and especially her foreign languages. And she wanted to earn some
.money

?How did she find the job in Bali.2

She put her CV on a web page for jobs in tourism, and an agency in
.Holland emailed her with the job in Bali

?What happened at the initial selection.3

They had a personal interview in Rotterdam and a series of tests-how

they did with a microphone, what sort of initiative they had, what sort of
person they were. And after the interview they asked her to go to the
.training sessions

Which of the following techniques does Ineke say she practice during .4
?the training session
.a. using the right tone of voice

.b. using a microphone

.c. keeping groups under control

.d. how to stand on stage

.e. how to organize games

.f. elementary first aid

Which did Ineke enjoy more_ the training or the job? How do you .5
?know
In my opinion she liked the job more. Because she finally had the chance
to practice what she is been studying, and practice her foreign
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languages. And she enjoyed the atmosphere, the way her colleagues
..…were always there to help her, and she liked the hotel

The perfect worker

?qualities and skills.1

Have good public relations skills, have initiative. Be creative, be

able to work in team, have a charismatic personality, have an
.open nature, be patient
.Keep relations with other hotel workers good
?company rules.2
.Physical appearance-no sunglasses, no large piercings
Wear your uniform during the day. Always wear your badge;
.always wear white trainers
Behaviour- don’t smoke, drink, or eat during a performance, not
.even water, until the performance has finished
.Keep everything tidy backstage and in the mini-club
.Trust your team
If there are any problems, always tell the person responsible in
.your team
?worker-guest relations.3
.Have a good command of the languages of the hotels guests
.Be able to maintain a conversation with guests
.Behavior-always greet guests and smile
.Never argue with a colleague in front of guests
.Avoid emotional responses to guests. Think before you answer
Be careful about how you say things and about gestures and
.postures
.Don’t discriminate between guests

Strong
Be able to work in teams, behavior, keeping everything tidy, have
a good relations with other hotel workers, be patient, trust your
team, don’t discriminate between guests, wear your uniform
.during the day, have a charismatic personality
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Weak
Be creative, never argue with a colleague in front of the guest,
.avoid emotional responses, have a good public relations skills