Fine Arts for Marketing Profession

MM- 2162

03. Professional Presence

Ms. Sanduni Dilanka
CV Preparation
 Why CV ?

– It can take as jobseeker marketing documents that provide key

information about your skills, experiences, education, and personal
qualities to prove that you are the ideal candidate for a job in an easy-
to-digest format.
What sections should be
included in my CV?

– Profile
– Professional experiences
– Academic Education
– Professional Education
– Skills
– Leadership & Extra curricular activities
– Other
– References
Grooming
The things that you do to make your appearance clean and
neat
Etiquette
Social Etiquette

Social etiquette in general is just basic good manners in

public. Social etiquette tips help us to be correct with our
mannerisms, communication and our behavior in
general.
– While conversing with a group of people, you need to be polite,
humble and sophisticated.
– Always give chance to other people to talk
– Social etiquette conversations are pleasant and short
– Make an eye contact with everyone.
– Body language should also be polite and respectful.
– Smell good and present yourself well by dressing appropriately.
– Hand shakes are usually considered formal and polite
Phone Etiquette

– Phone etiquette involves certain dos and don’ts that must be adhered
to while talking to someone especially in the corporate or business
arena.
– Voice can reveal a lot of their personality even if they are not in conversation face
to face.
– Words must be kind, polite, clear and sophisticated.
– Before you begin your conversation introduce yourself incase you are talking to
that person for the first time.
– Take permission of the other person online whether it is the right time to talk to
them or not.
– One should always check the number before dialing.
– If you do reach a wrong number, please apologize and say that you probably
dialed the wrong number before hanging up.
– Keep the subject matter short and concise especially if it is a business related call.
– You are using a cell phone and are at a public place, keep your volume low but
make sure that you do not make it very low.
– Make sure that you choose your caller tune wisely.
– You do not slam the receiver down or disconnect the call suddenly.
Email Etiquette

Emails have become an important aspect In any organizational

communication. It can use to maintain efficiency, clear communication
and professionalism in an organization.
– E-mails also increase efficiency as you can put your point forth more
easily and in a much more effective manner.
– To be concise and to the point.
– Use of grammar and punctuation should be perfect. Use correct
spellings and do not use the SMS language.
– Be professional in your language and do not make it sound personal.
– Do not attach unnecessary files
– Remember to proof read your email before you send it across.
– To always add disclaimer and designation and contact details at the
end of your email.
– Keep your text short and sweet.
professional etiquettes
In a corporate world, every action and every behavior is
noticed. You need to be at the best of your professional
behavior.
– Always listen to fellow members or clients in a meeting attentively.
– Do not interrupt anyone.
– Do not be too aggressive while conversing.
– Maintain a good body language and eye contact.
– Your tone should always be polite
– Keep your conversations short and to the point.
– Professional hand shakes should be firm.
– Always wear neat and nicely pressed formal clothes during meetings
– Do not wear very heavy make-up. Be neat and clean.
1) Write a reply mail
2) Develop an official telephone conversation regarding an interview.

3) Unexpectedly you meet an Indian cricketer while a party. how you going
to develop a short conversation with him?
Thank You