Curriculum vitae

PERSONAL INFORMATION Tatiana Dimitrova CURRENTLY LOCATED IN DUBAI !!!

Al Barsha1, Dubai (United Arab Emirates)
00971568317884
taniq11111@gmail.com

Sex Female | Nationality Bulgarian

WORK EXPERIENCE

15/03/2017–Present Beauty Advisor

L'OREAL UAE (La Roche Posay, Vichy, SkinCeuticals), Dubai (United Arab Emirates)
Responsible for delivering a friendly service,smiling,greeting and making eye contact with every
customer that comes to the store.Playing an active role in providing a positive customer experience
and driving sales.
Supporting the store team and manager to increase revenue streams and profit targets.
Providing a friendly end hepful service to customers.
Maintaining high standarts of presentation and cleanliness across the store.
Demonstrating good product knowledge to customers on the our luxury brand.
Providing cover in other areas during periods of holidays and sickness.
Approaching customers that may reguire assistance if you are on the shop floor.
Carrying out stock replenishment.
Ensuring all areas of the store remain tidy at all times.

12/05/2016–07/02/2018 Beauty Advisor

SOSKIN (Boots Pharmacy) Skin Care, Dubai (United Arab Emirates)
Meeting and greeting customers.
Offering professional customer service,followed by the experirnce that i have as a Beauty Specialist.
Advicing clients on products depending on their skin types.
Upselling our beauty products.
Promoting new product in our brand.
Advicing clients in a profesional way & educating them on our products.
Testing make ups on clients(doing full make up)

01/12/2011–10/01/2016 Beauty Specialist (Lancome&Shiseido)

Beauty Zone (Mall of Sofia), Sofia (Bulgaria)
Meeting and greeting customers.
Advicing clients on products depending on their skin types.
Upselling our beauty products.
Promoting new product in our store.
Testing make ups on clients(doing full make up)
Advicing clients in a profesional way & educating them on our products.
Doing cashiering.
Arrenging the display stand.
Calling on customers.

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 Curriculum vitae Tatiana Dimitrova CURRENTLY LOCATED IN DUBAI !!!

Support coleagues if necessary.

05/09/2006–10/08/2011 beauty consultant

Blick Ilian Iliev LTD,Perfumery end Cosmetics, Sofia (Bulgaria)
Greeting and caling customers to get their attention.
Give customers little bit knowledge product then introduce to them the different make up products we
have.
Engage into a one on one with the customer in a friendly manner inorder to understand the type of
skin they have so as to advice on the most suitable product for them.
Do a demmo on them with the product,adviced would be the best for them and ensure it is well done
so as to ensure the customer buys the products.
Upsell the rest of the products we have.
Ensure the store is always tidy and properly arrenged.
Maintain high level of grooming standard and good co-operation with my colleagues.
Handling cash float.

10/10/2004–01/08/2006 Sales assistant

Guess Serdika Center yl Sitniakovo N48, Sofia
Meeting and advising the store customers, helping them with their choice, providing them with the
best professional assistance.
Arranging the store and the clothes in it.Taking good care of them.
Computer work, being aware of any availability, sales and promotions. Announcing them. Money,
change and receipt responsibility.
Responsible for informating the manager if any irregularities or situations.
Responsibility for the quality of work performedand customer complaints. good appearance and
personal cleanliness.
Good teamwork, colleagues help, alwways when needded.

18/02/2002–14/01/2003 waitress
Carlton Tower Hotel Deira Baniyas street, Dubai (United Arab Emirates)
Customer Service in the cafe, restaurant as a professional serving food and drink.Мeeting and seeing
the guests.
Detailed information for guests about the menu and the restaurant's specialties.Taking orders, keeping
accounts for serving food and drinks and presentation to the client
Arrange tables, replacement covers and napkins.Remove dirty utensils and plates.Maintaining a good
appearance and personal cleanliness.Teamwork, helping colleagues if they need.

01/07/2000–03/07/2001 waiterss
Grand Caffe Khalifa street, Al Ain (United Arab Emirates)
Customer Service by making orders for serving coffee, drinks and food.Cleaning the tables
maintaining cleanliness.
Keeping the accounts of customers and serving food to customers drinks.Interpretations the menu.
Assisting colleagues if they need to maintain a good appearance and personal cleanliness.
Мaking use plates and cups.Teamwork, helping colleagues if they need.

EDUCATION AND TRAINING

15/09/1992–30/06/1995 Operator in the production of bread and pastry

Hristo Nikov (Pastry and Bakery School), Sofia (Bulgaria)

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 Curriculum vitae Tatiana Dimitrova CURRENTLY LOCATED IN DUBAI !!!

Bulgarian,English language,mathematics.- Occupational techniques (making of standard breads,

fancy breads, cakes and pastries)

05/09/2018–10/09/2018 Traning
L'oreal UAE ( Vichy, La Roche Posay, SkinCeuticals ), Dubai Rolex Tower (United Arab
Emirates)

20/03/2017–30/03/2017 Traning
L'oreal UAE (Vichy ,La Roche Posay ,SkinCeuticals), Dubai Rolex Tower (United Arab
Emirates)

09/05/2016–11/05/2016
SOSKIN (Skin care products) by NOVA CARE L.L.C, Dubai (United Arab Emirates)

05/10/2015–10/10/2015 Trening Lancome

Everet Group by Daniel Velkov (Brand Manager), Sofia (Bulgaria)

19/08/2015–24/08/2015 Shiseido
Everet Group by Daniel Velkov (Brand Manager), Sofiq (Bulgaria)
Trening skincare,bodycare,end makeup

10/07/2007–10/08/2007 Training
Pupa,Collistar,, Milano (Italy)
training for a beauty, body and health consultant and make up artist.

PERSONAL SKILLS

Mother tongue(s) Bulgarian

Foreign language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English C1 C1 C1 C1 C1
Russian C1 C1 C1 C1 C1
Arabic B1 B1
Macedonian B2 B2 B2 B2
Serbian B2 B2 B2 B2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages

Communication skills Good communication acquired thanks to my work as sales associate and beauty specialist.Adapt to a
multicultural environment gained through my experience abroad.Working in a young anddynamic
team.Always smiling and very positive person.

Organisational / managerial skills Good leadership skills as my charge change in Guess

Digital skills good knowledge of Office suite (Word processor, Spreadsheet, Presentation program
Microsoft Word Microsoft Excell tools.

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 Curriculum vitae Tatiana Dimitrova CURRENTLY LOCATED IN DUBAI !!!

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