Christy Dudziak

Professional Summary

Detail-oriented professional, comfortable at multi-tasking with 10+ years of experience in diverse office environments. Skilled in
preparing job descriptions, interviewing, hiring, and training staff. Planning strategic meetings, leading meetings, planning and
development of training. Strong Customer Service skills. Expert in preparing correspondence, revising documents, and managing
customer / employee database programs. Ability to learn and adapt quickly, take on leadership / management roles, while always
keeping the customer, employee, and the company’s needs in mind.

Experience
 HR Experience
o Review applications for all job functions
o Conduct interviews, assess applicants match to job duties – determine if qualify for second interview with manager
o Maintain employee handbook
o New hire training and development – focus on customer service and sales
o Liaison between staff and owner
o Utilize KRONOS to monitor payroll daily to ensure store meets weekly and monthly payroll goals, verify employees
daily time punches to record / correct missed punches, run daily and weekly payroll reports
o Use People Soft to manage employee information, including any staff changes, pay changes and / or terminations
 Managerial Experience:
o Manage Inventory, order equipment / supplies
o Maintain client data base
o Manage staff, schedules, and appointments
o Create “phone script” for training new employees
o Planning and conducting meetings
o Responsible for scheduling of staff, insure that scheduled hours meet weekly payroll requirements
o Enter all approved schedules into KRONOS
o Prepare and send monthly expense reports
o Manage shipping and receiving logs, matching packing slips to POs, entered into store intranet for verification,
performed all store to store transfers, verify transfer log weekly to ensure all items are accounted for.
o Training of new employees, Training new Store Administrative Assistants for other stores
 Marketing Experience:
o Search for unique promotional items for sales team to distribute as well as for handing out at the EXPOs,
o Negotiate the best price for these items, Plan and prepare for EXPOs.
o Conduct monthly meetings to keep everyone up to date on the planning process;
o Resolve any issues that arise before, during or after the show.
o Maintain inventory of promotional items, create and disperse reports to Marketing Manager and Sales Analyst
monthly
 Administrative / Customer Service Experience:
o Support VP Sales & Marketing and the Sales & Marketing Team.
 Scheduled all travel for VP and Sales & Marketing Operations Director.
 Managed calendar for VP.
o Assisted Sales team with meetings, promotional items, and other needs.
o Utilized SAP to: Prepare Expense reports for VP, and other directors.
 Reviewed and approved expense reports for sales and marketing team.
o Submit Purchase Request, review and submit invoices for payment.
o Create proposal number in SAP then assign number to pre-proposals and approve to the estimating team in CRM,
assist with monthly reports, collecting data from sales team, combining into one report and sending to Sales
Analyst
o Assist executives; prepare conference room for meetings; create and print visitor/guess passes
o Call center customer service for Butterball and Jenny Craig.
Christy Dudziak 281-299-9274 christy.dudziak@gmail.com

Education
A.A.S. – Business Management / Human Resources Management
 Houston Community College – Graduated 5/12/2018
o Phi Theta Kappa, Dean’s List, National Honor Society, National Honor Leadership Society.
o 3.8 GPA
 Enrolled at University of Houston Fall of 2018 to the Bauer College of Business pursuing a B.B.A. in Human Resource
Management

Skills
 Proficient in MS Office Suite and Adobe Acrobat
 Knowledgeable in:

SAP People Soft CRM Hodes

QuickBooks Adobe Illustrator In Design Big Time
Mobilink SagePro KRONOS
Work History

101 Mobility – Customer Care Manager 1/2017 – Present

Houston, TX
Unemployed – self-taught home remodeling 6/2016 -12/2016
Yokogawa – Administrative Assistant 2/2016 – 5/2016
Sugar Land, TX
Boccard Life Sciences, Inc – Executive Assistant / Sales & Marketing Assistant 7/2012 -11/2015
Sugar Land, TX
Dicks Sporting Goods – Store Admin Assistant / Customer Service Specialist 10/2010 – 6/2012
Gastonia, NC
Indian Motorcycle – Administrative Assistant 9/2009 – 3/2010
Kings Mountain, NC

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