Gagan Kaur

(647) 906-7184│gagandeepkaur.1605@gmail.com | Brampton, ON, L6W0A9

PROFILE
➢ Dynamic Human Resources Professional with 11+ years of experience in corporate settings, including experience
performing HR Operations, Reporting & Analysis, Payroll, Recruitment & Selection, and Office Administration
➢ Master’s in Business Administration (MBA) specializing in Human Resources and currently pursuing CHRP (writing
knowledge exam in April 2023)
➢ Well-organized with stellar planning skills; able to coordinate workflow and deliver quality output within deadlines
➢ Adept in administrative processes including managing databases, preparing reports, & ordering inventory
➢ Thorough knowledge of Ontario employment legislation including the Employment Standards Act, Human Rights Code,
Occupational Health & Safety Act, etc.
➢ Strong technical skills; proficient in M365 (Word, Excel, Power Point, SharePoint and Outlook), HRMS tools (Dynamics
GP, Moniroo, Café HR, PeopleSoft, Dayforce, Workday, Intime, ADP, HRIS, ATS, LMS), Quick-Books and SQL

❖ HR Policies & Procedures
❖ Talent Management
❖ Business Writing
❖ Public Speaking/Presentations
CORE COMPETENCIES
❖ Recruitment Practices & Strategies
❖ Client/Stakeholder Management
❖ Database Management
❖ Office Management
❖ Training & Development
❖ Compensation, Payroll & Benefits
❖ Reporting & Analytics
❖ Project Coordination

PROFESSIONAL EXPERIENCE
WEBSAN SOLUTIONS INC., CANADA APRIL 2022 – PRESENT
HR Generalist
HRIS, Payroll and Benefit Administration
▪ Create and maintain employee records in the HRIS including setting up new hires, employment agreements, updating
personal & payroll information, and adding employee documents such as performance reviews etc.
▪ Process payroll for employees globally across Canada, US and Philippines
▪ Apply payroll changes as applicable including increases in salary and vacation pay
▪ Liaise with third party to ensure employment benefits for US and Philippines workforce
▪ Update and maintain time-off entitlements in system (Moniroo)
▪ Administer Group benefits and Group RRSP plans for eligible employees
▪ Assist with disability leave administration
▪ Prepare and issue yearly tax forms such as T4, W2 forms etc.
▪ Closely work with finance department to ensure timely source deductions and employee health tax deductions
▪ Prepare and issue Record of Employment (ROE) and address queries from ex-employees

Talent Management
▪ Assist with the recruiting & hiring process by submitting approved job postings online, screening applicant resumes,
scheduling candidate interviews, and participating in the interview process
▪ Update and maintain job descriptions
▪ Conduct reference checks and liaise with third part for criminal background check
▪ Develop onboarding programs and coordinate it for all new hires
▪ Coordinate logistics for new hire onboarding, employee training sessions, and offboarding
▪ Coordinate and facilitate annual performance review program

Organization Development
▪ Update and maintain organizational chart using MS Visio
▪ Update, maintain, and implement employment and safety policies and practices
▪ Lead and Implement resources planning program by working with department heads/ managers on managing pool of
qualified resources for staffing on various internal/ external projects
▪ As a member, participate in periodic Joint Health and Safety Committee (JHSC) meetings to ensure compliance as per
Occupational Health and Safety Act.
▪ Participate in development and design of various HR policies and initiatives
▪ Formulating and structuring documents for various HR processes such as FAQs for employees, training material for
HR department etc.
▪ Prepare reports for management to project effectiveness of HR initiatives in accordance with organizational goals

Employee Relations and Engagement

▪ Initiate HR processes & benefit plans and follow-up with employees as required (e.g. at the end of the probationary
review, at anniversary dates, etc.)
▪ Prepare employment verification letters, employee letters & memos and Company communications
▪ Regularly update all employees about changes or enhancements in HR policies such as those pertaining Covid
guidelines, Employee Standard Act (ESA) posters, back-to-office policies etc.
▪ Facilitate rewards & recognition for deserving employees by working with department heads/ manager
▪ Create and conduct employee engagement survey for regular feedback to enhance existing policies
▪ Timely address employee queries pertaining to any human resource policies and procedures
▪ Lead & arrange logistics for periodic town-hall meetings, company-wide fun/ gala events, team dinners etc.

STRATEGY INSTITUTE INC., TORONTO CANADA NOVEMBER 2019 – MARCH 2022

Human Resource Administrator
Recruitment, Selection and On-boarding
▪ Performed selection & hiring for different positions across various departments (full cycle recruitment)
▪ Scrutinized job applications and maintaining records for correspondence
▪ Responsibly handled employee verification and background check via emails, and telephone
▪ Managed hiring process (Campus & Co-op recruitment) and paperwork attached to it
▪ Drafted offer letter, welcome kits for the new employees, providing access to software, hardware
▪ Circulated the updated Employee handbook on the orientation day
▪ Prepared presentations for the onboarding employees while conducting orientation
▪ Cultivated exceptional relationships with candidates/new hires and provided information on company policies, job
duties, employee benefits, working conditions, professional development opportunities, etc.
▪ Organize and coordinate Employee events pertaining to anniversaries, Shout-outs or holiday parties
▪ Accurately maintained current records of all recruitment activities and utilized data to develop future strategies

Payroll & Benefits Administration

▪ Handled payroll (full biweekly cycle) for 50+ employees using Workday Payroll Tool and QuickBooks
▪ Added new employees to payroll system, issuing necessary access and guiding them for smooth payroll
▪ Updated ROE for employees in case of resignation or layoff, according to termination terms
▪ Analyzed and submitted commissions and bonus earned by employees through Salesforce
▪ Tracked record for paid time off, vacation pay, statutory holiday-pay and updating the records on Bi-weekly basis.
▪ Prepared and reconciling monthly Government remittances, reporting and filing (HST, WSIB, and Family Support)
▪ Responsibly handled benefits applications for eligible employees through Johnston Group (Chambers Benefits)
▪ Managed employee change requests/ terminations (if any) and submitting documents accordingly

Office Administration
▪ Reviewed, evaluated and implemented company policies and client requirements
▪ Coordinated training sessions and maintained record of all the office equipment and materials required
▪ Handled special projects while maintaining confidentiality

THE HOME DEPOT – CANADA NOVEMBER 2020 – JUNE 2021

Retail Staffing Specialist (Contractual)
Recruitment & Selection
▪ Received Homer Award for Building Strong Relationships by entire RSC Team and Leaders.
▪ Analyzed and making decisions for different positions according to the capabilities of the candidates
▪ Scrutinized candidates on the basis of their experience and skills for suitable positions including seasonal and Full time
▪ Conducted interviews through WebEx for different positions across Canada
▪ Maintained records of candidates and updating the same on Kenexa software
▪ Updated the SIG sheets and sharing the same in timely manner with the remarks for candidates

AERODROME INTERNATIONAL SECURITY, CANADA JULY 2019-OCTOBER 2019

Payroll & Invoicing Administrator
▪ Handled payroll (biweekly) for more than 100 employees using Workday Tool
▪ Maintained timesheets - updating hours, shifts, overtime - for all employees using Intime System
▪ Maintained paystubs and liaised with the Bank to process payroll
▪ Updated ROE for employees in case of resignation or layoff
▪ Process and reconcile Year-end including T4’s, T2200, vacation accrual, WSIB, EHT, and taxable benefits
▪ Conducted frequent spot audits of employee’s records to ensure accuracy of information.
▪ Prepared and delivered invoices to clients as per required terms and conditions using Quick Books

MICRO PRINTING LTD. CANADA MAY 2018 –APRIL 2019

Office/HR Coordinator
▪ Reviewed Applications, qualify applicants, pre-screening discussion and align interviews
▪ Collected data for payroll, liaised with accounts to process payouts
▪ Maintained record of documents pertaining to new hires and employees leaving the organization
▪ Coordinated and planned for office services such as accommodation, relocation, equipment, supplies, forms
▪ Ordered and kept records of supplies and materials

MAX LIFE INSURANCE November 2012 – December 2017

Human Resources Generalist & Training Coordinator (Aug 2015 – Dec 2017)
HR Functions: Recruitment/ Operations/ Training & Development/ Reward & Recognition/ Compensation etc.
▪ Expertly managed recruitment functions to attract key talent; developed job advertisements, scrutinized applications,
scheduled and conducted interviews, organized written tests, completed reference checks, and presented offers
▪ Developed & issued offer letters as per the contract, managed new hire packages & joining day documents/ orientation

Executive Business Support – Front Office Coordinator (Nov 2012 – Jul 2015)
▪ Managed various administrative functions including preparing documents and correspondence, maintaining reports,
▪ Maintained files for all active life insurance agents to ensure accuracy of personal, training, and performance details
▪ Prepared presentations for various sales plans and assisted sales managers during important sales calls

CANAM CONSULTANTS LTD. FEBRUARY 2011 – DECEMBER 2011

Assistant Manager – Admissions Canada
▪ Delivered exceptional service to existing and prospective customers, and handled pertinent administrative tasks
▪ Counselled prospective students seeking admissions in various colleges in Canada and accurately completed
documentation related to their visa requirements
▪ Coordinated and participated in education fairs and events; proactively marketed service features and benefits

EDUCATION
HUMAN RESOURCE MANAGEMENT CERTIFICATION Sheridan College, Canada
▪ Completed Human Resource Certification from Sheridan College, Canada

MASTER OF BUSINESS ADMINISTRATION, HUMAN RESOURCES Kurukshetra University, India

▪ Assessed by WES as equivalent to a Masters’ Degree

BACHELOR OF COMMERCE DEGREE WITH A FOCUS ON COMPUTER APPLICATIONS Kurukshetra University, India
▪ Assessed by WES as equivalent to a Bachelors’ Degree