Andrea Estrellita H.

San Miguel
HR Manager

Contact Profile Summary

Guadalupe Viejo, Makati City, A committed individual with 11 years of experience in various aspects
Metro Manila, Philippines of Human Resources from recruitment to off-boarding, policy and
+639157213996 procedure development, compensation and benefits analysis, trainings
drei.sanmiguel@gmail.com and workshops, and HR process analysis.

Education AUGUST 2022 – PRESENT

De La Salle University – HR MANAGER, SALARIUM SOFTWARE PHILIPPINES, INC.
Dasmarinas Industry: IT/Software
Bachelor of Arts in Philosophy
• Serves as a link between management and employees by
2010 handling questions and helping resolve work-related problems
• Handles the Recruitment Process from sourcing to on-boarding
• Handles the offboarding of employees from clearance, exit
Key Skills interview and computation of last pay
Policy and Procedure Creation • Administers disciplinary procedures, refereeing disputes and
HR Process Analysis termination of employees
Performance Management • Handles DOLE concerns and cases
• Facilitates Performance Management which includes
Talent Acquisition
monitoring of employees in probationary status
• Facilitates the payment of government contributions in timely
manner
• Leads employee engagement activities.
• Maintains employees' confidential information

JULY 2020 – JUNE 2022

HR/ADMIN ASSISTANT MANAGER, APSARAS TRIBE
PHILIPPINES, INC.
Industry: Hotel/Resort

HR

• Serves as a link between management and employees by

handling questions and helping resolve work-related problems
• Administers disciplinary procedures, refereeing disputes and
termination of employees
• Analyze training needs to design learning and development for
promoted employees
• Creates and conducts personal development training programs
to all employees
• Oversee recruitment process, conducts face-to-face/video

From JobStreet.com
 interviews to shortlisted applicants
• Manage the new hire orientation and exit process
• Checks timekeeping and payroll for HQ and branches created
by HR Assistant, ensuring timely submission, approval,
accuracy and filing
• Creates bi-monthly payroll file and submits to Finance Dept for
processing
• Ensures that government contributions are paid on time
• Creates policies, procedures, guidelines, and memos
• Submits monthly report of HR and Admin to the company’s
COO
• Oversees the application of work permit and extension of visa
for alien employees, ensuring all documents are complete.
• Visits branches to check on the employees and the hotel
operations
• Handles confidential transactions of upper management
• Ensures that the HR/Admin Team is doing their duties and
responsibilities

ADMIN

• Ensure smooth running of all administrative functions in the

head office, which includes selling of old items, sufficient
supplies of cleaning products, toiletries and office supplies
• Ensures cleanliness and orderliness of the office and branches
• Organize events and team buildings
• Oversee the purchasing process for HQ and branches

MARCH 2015 – APRIL 2020

HR GENERALIST / HR BUSINESS ANALYST, ANTONIO RIVERA
CONSULTING, INC.
Industry: Business Management Consulting

• Responsible for the hiring of new employees from sourcing,

interview, and on-boarding.
• Designed and implemented orientation programs for new
employees, covering job responsibilities, policies and
procedures
• Implemented and supervised orientation procedures for all new
hires.
• Managed all aspects of leave administration
• Acted as liaison between employees and insurance carriers to
resolve problems and clarify benefits.
• Developed, updated, and enforced company personnel
policies, standard operating procedures and employee
handbooks.
• Provided human resource generalist guidance to managers
and employees including talent management, payroll, benefits.
• Ensured that all government contributions are updated and
submitted.
• Responsible for the submission of payroll report bi-monthly
• Responsible for the safekeeping and organizing of 201 files.
• Acted as event organizer for the company.

From JobStreet.com
 • Lead employee engagement activities.
• Handled Employee Certificate request and other employment
documents.
• Assisted the Managing Director in facilitating workshops,
training and seminars internally and for the clients.
• Documented and updated job descriptions.
• Ensured that the company is compliant with DOLE
requirements.
• Responsible for the offboarding of employees, from exit
interview, clearance and computation of last pay.
• Developed and built internal and external relationships with
project teams, department managers and consultant teams to
improve delivery of HR services.
• Worked with the management team on improving appraisals,
performance measurement and staff wellbeing in order to
increase staff satisfaction and productivity.
• Assisted the HR Director and Managing Director in creation of
Performance Management process.
• Maintained employees' confidential information
• Acted as Business Analyst for HR projects for the external
clients;

EXTERNAL HR PROJECTS
• Lead the development of policies and procedures for an
organization who is building their Human Resource practice.
Conducted data gathering sessions to understand current
practice and came up with recommendations to improve the
policy and created supporting documentation [Industry:
Construction].
• Created a Hiring Toolkit that will be utilized by the organization
during their hiring process. For proper transition of toolkit,
facilitated a workshop with the organization to demonstrate the
benefit of using the toolkit [Industry: Construction].
• Assisted in creation of Site Administration Manual for a
construction company to be used as a guide by the newly hired
Site Administrators [Industry: Construction].
• Created a DOLE requirements binder for an organization in
preparation for DOLE inspection [Industry: Pharmaceutical].
• Participated in the development of harmonized Human
Resource policies and procedures of the company against their
newly acquired companies. Created the harmonized policies
and procedures document that will be cascaded to all
organizations [Industry: Energy].

OCTOBER 2011 – MARCH 2015

HUMAN RESOURCE ASSOCIATE, EASTWEST BANKING
CORPORATION
Industry: Banking and Finance

• Responsible for the on-boarding of officer level

• Ensured that all requirements are submitted before the start
date
• Prepared contract and contract signing for officer level

From JobStreet.com
 • Coordinated with I.T for creation of email and network access
for all new hires
• Coordinated with EWB branch for opening of payroll account
for all new hires
• Conducted pre-employment orientation
• Processed billings for HR vendors (manpower service, PME)
• Maintained communication with new hires until start date
• Ensured that Hiring Managers are updated regarding the status
of new hire
• Maintained employees’ confidential information
• Other administrative tasks

JUNE 2010 – JULY 2011

PHONEBANKING SPECIALIST, BANK OF THE PHILIPPINE ISLANDS
Industry: Banking and Finance

• Provided phone support to clients regarding basic banking

inquiries (e-banking, savings and checking accounts)
• Provided phone support to credit card holders regarding
balance inquiry, financial charges computation, deactivation of
card and other inquiry/request.

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