FACULTY OF BUSINESS MANAGMENT

&
PROFESSIONAL STUDIES

INTERNATIONAL HUMAN RESOURCE

MANAGEMENT
(BHR20203)

“FINAL PROJECT”

PREPARED BY,
NAME VIRA BHADRESHVAR A/L RAMESPAPU
ID 012019090408

PREPARED FOR,
SIR SULTAN REHMAN SHERIEF

SUBMISSION DATE: 20TH APRIL 2020

Student’s Name: VIRA BHADRESHVAR A/L RAMESPAPU Evaluator’s Name: SIR SULTAN REHMAN SHERIEF
Date: 20TH APRIL 2020 Course: BIB

Oral Presentation Rubric

Performance Area 3: Exceeds Standards 2: Meets Standards 1: Fails to Meet Standards Score
Organization Presenter follows logical sequence Presenter follows logical sequence, Presenter does not follow logical
(10 MARKS) and provides but fails to elaborate. sequence (jumps around in 3 2 1
explanations/elaboration. presentation).
Eye Contact Presenter seldom returns to notes, Presenter maintains eye contact Presenter reads most or all of
(20 MARKS) maintaining eye contact with with audience most of the time, but report, making little to no eye 3 2 1
audience throughout the frequently returns to notes. contact with audience.
presentation.
Delivery Presenter speaks clearly and loud Presenter’s voice is relatively clear, Presenter mumbles, mispronounces
(30 MARKS) enough for all in audience to hear, but too low to be heard by those in terms, and makes serious and
makes no grammatical errors, and the back of the room. Presenter persistent grammatical errors
pronounces all terms correctly and makes several major grammatical throughout presentation. Presenter 3 2 1
precisely. errors, and mispronounces some speaks too quietly to be heard by
terms. many in audience.
Conclusion: Effectively summarizes the Provides an adequate summary &/or Weak or no conclusion provided (it
(10 MARKS) presentation and provides a sense of recommendation that is reasonable is too vague to be of any practical 3 2 1
closure. given the information/analysis value) or the recommendation is
presented. weakly related to the analysis.
Responsiveness: Addresses all questions in a manner Presenter demonstrates an ability to Presenter cannot address basic
a) Q&A that demonstrates a thorough address most questions in a questions about the topic or
command of the topic(s) of the thoughtful and effective manner. addresses them in a superficial
presentation. manner. 3 2 1
Speaker uses the allotted time Speaker finishes on time but has to Speaker does not finish on time or
b) time effectively. Finishes on time. rush through last points to finish on finishes well before allotted time.
(10 MARKS) time.
Multimedia Support Presentation includes a balanced Presentation includes limited multi- Presentation includes little or no
and use of appropriate multimedia that media that enhance the overall multimedia or uses it in distracting
Visual Aids: Charts, enhances the overall presentation presentation. Easy to read and or ineffective manner (difficult to 3 2 1
animation, graphs,
(easy to read, attractive, informative, but not outstanding. read, has errors &/or typos, etc.).
handouts,
posters, videos, slides, informative, and error free).
sound
(20 MARKS)
T
 PROJECT REPORT RUBRIC

NAME: VIRA BHADRESHVAR A/L RAMESPAPU MATRIX NO: 012019090408

COURSE NAME: BACHELOR IN INTERNATIONAL BUSINESS CODE: BHR20203
PROJECT TITLE: ISSUES AND CHALLENGES OF FOREIGN PROFESSIONALS IN MALAYSIA
(DOCTORS, ENGINEERS, UNIVERSITY LECTURE, IT SPECIALISTS, CONSULTANTS) WHAT ROLE
THE MALAYSIAN GOVERNMENT PLAY TO SOLVE THEIR PROBLEMS. GIVE YOUR SUGGESTIONS.
(FINAL PROJECT)

LECTURER NAME: ____________________________________________________

CRITERIA:
RATING: 5=excellent, 4=very good, 3=good, 2=average, 1= below average.
Report was clear with appropriate volume and content 5 4 3 2 1
Report was prepared in a convincing, consistent manner 5 4 3 2 1
Viewpoints expressed fit with the report 5 4 3 2 1
Report techniques were effectively used 5 4 3 2 1
Report was well prepared and organized 5 4 3 2 1
Report contains in a required manner 5 4 3 2 1
Additional criteria:______________________________________________________

____________________________________________________________________

____________________________________________________________________
Lecturer signature:
INTRODUCTION

The definition of International Human Resource Management (IHRM), issues related to

the management of people in an international context. The definition of International Human
Resource Management covers a wide range of human resource issues facing by the
Multinational Corporation Company in different parts of their organization.

Foreign professionals are individuals exercising any profession or vocation of an

independent nature under a contract for service. This involves a foreign expert who is invited by
government agencies, statutory boards or private organizations to share their professional
experience in a country.

Malaysia is among the world's most industrialized nations. People of all races live in
peace and prosperity, Malaysia is considered as a peaceful place to live in. It not only attracts
visitors but even foreign worker. In Malaysia employing foreign professional is considered to be
the most effective solution for Malaysia to remain competitive in the world market. Malaysia has
focused on more openness in recruiting qualified expatriates, especially IT professionals,
lecturers, accountants and engineers.

However, Malaysia’s rapid economic development and industrialization phase over the
decades has increased competition for various skilled laboratories, resulting in a chronic
shortage of professional intellectual labor resources therefore foreign professionals are
expected to participate in dedicated practices to improve Malaysian industries.
OBJECTIVE

The study's objective is to examine the challenges faced by the foreign professional and
the changes to the challenges in Malaysia.

 To analysis the key challenges foreign professionals faces during overseas assignment.
 To analysis how these foreign professionals cope with the cross-cultural differences.
 To find out how the Malaysian government policies is helping foreign professionals.
 To find out how important foreign professionals are in a developing country like
Malaysia.
IMPORTANCES

The reason why foreign professional is important in Malaysia, it is because it help the
country to grow their economy. Therefore, Malaysia needs a high skilled workforce in order to
attract the highly skilled professional expatriates from the other developing countries in the
specific sector. Through international assignment multinational manufacturing firms are allowed
to hire high skilled professionals for a certain period of time, where those skills are not available
in Malaysia. Such sectors are important they contribute to the gross domestic product (GDP) of
the nation.

The second important factor is to gain knowledge and transfer knowledge, and to
improve knowledge of the local. Their involvement could solve the problem of labor shortages
faced in some industrial sectors. Foreign professional even supported the government with their
expertise and skills to cover the lack of qualified manpower. In addition to using their skills for
the country's growth, the government also expected that they will be able to lead and transfer
their skills and experiences to Malaysians working towards the potential development of the
nation. For examples, the Japanese are transferring their manufacturing technology to the
automotive industries. As a result, we now manufacture our own vehicles because we have the
experience and skills to do so (Siti Nabilah, 2010). It will eventually boost the economy of
Malaysia in the long run, and not over depending on other nations.

The third important factor is more foreign business opportunity in a developing

country. It will create more opportunity to Foreign direct investment (FDI) to enter in Malaysia
markets and will develop Malaysian economy. Foreign Direct Investment (FDI) is presumed to
play a major role in the transfer of technologies from home country to host country. FDI
recipients also receive employee training during the implementation of the new companies,
which contributes to the growth of human resources in the host nation. The revenues generated
by FDI contribute to the host country's corporate tax revenues.
HRM CHALLENGES

International Human Resource Management (IHRM) is considered necessary to

succeed in the global and business market in organizations. Management of expatriate workers
is a primary sector within the IHRM. With globalization, more opportunities are given to workers
to do business abroad. However, there are many challenges for foreign professionals to live and
work in the host country, such as culture difference, language or instructional behaviors.

The cross-cultural adjustment challenges are caused by variations in life and social
culture can have an effect on foreign professional job stress. Time management is one of the
problems that foreign professional employees face in general. For example, in Malaysia even
after working hours employees do receive emails and messages regarding work and the
employees are expected to reply as soon as possible. It means that employees cannot
disconnect from work which probably cause more stress to employees and hard to balance
work life. But in France employees are protected by a right to disconnect law, which stipulates
that most French professional are not responsible to emails that comes after working hours. The
law is protected employees from being overworked.

Language is also a challenge for foreign professionals it is difficult for them to

communicate with the local citizens. The Malay language prefers to be used by Malaysians.
Staff also use Malay and English, which are known to be "Manglish" during business meetings.
It will be hard for the foreign professional workers to understand. Malaysian English tends to
build its own language, which comes from a variety of influences. For example, in Malaysia if
employee is not feeling well, one should give MC (medical certificate). But in U.S. it is called as
sick note. Malaysia uses shorter form word which will be hard for foreign worker to adapt to
Malaysian English.

Other than that, foreign profession worried about their career. Some citizens are going
outside because of their employment, and some are moving overseas to pursue a career.
Before they pursue to other countries one should know the government foreigner policies, laws
and the country economy situation. For example, in Malaysia human resource minister plan to
stop foreigners from working in jobs with salaries below than RM 10,000 and there were
117,000 expatriates working in Malaysia in 2017. [ CITATION Bet19 \l 1033 ]
SOLUTION

Solution on cross-cultural adjustment, cultural awareness is one of the best methods

to solve this problem for foreign professional. This can help foreign professional to prepare and
understand the host country culture and have behavior appropriate. This allows foreign
professional to communicate successfully with people from a different culture and enables them
to adapt easily in a new environment. Besides that, preliminary visits give staff a preliminary
travel to the new nation so that they can collect knowledge over a period of time about the area
where they will be staying and working. Evaluation of their adaptability in the overseas
assignment is really beneficial for them.

Solution on language barriers. Pre-departure training program improves the ability of

foreign professional to communicate with the local citizen in Malaysia with basic Malay language
because Malaysia uses both Malays and English to communicate. That is why foreign
professional need basic Malay language to understand and this could improve social networking
with other staffs.

Solution on career concern. One should try to get to know the market before moving
abroad and check the political situation, the country economy need to be stable. One should
check are their qualified enough or need to improve their skill in specific area because there's a
lot of competition in your business and where they decide to improve and expertise in different
fields more.
SUGGESTIONS (GOVERNMENT ROLE)

Cross cultural training (CCT) program refers to employee training related to cultural
differences among nations, the knowledge of which helps to run smooth business across
nations. In present situations involving multiple nations and communities, cross-cultural
preparation is necessary for doing business and working. It is also important as it stimulates the
process of socialization and develops the cultural and culture-general skills required to develop
the socio-cultural and psychological changes of foreign professionals.[ CITATION How \l 1033 ]

Pre-departure training program is also important for foreign professional to know more
about the foreign culture, improve language skills pre-departure preparation shall deliver the
basics of the language of the host country to those who travel abroad. Strong host language
skills improve access to knowledge for an expatriate as they travel abroad and help them
establish relationships, which is an integral aspect of expat success. [ CITATION Top19 \l 1033 ]

Include the entire family in the welcoming program. Feeling alone and fear of being
alone is one of the common problems that foreigner professional face when they first migrate
outside the country. Government allows foreign professionals who have employment pas holder
to apply dependent pass or long-term social visit pas for their spouse, children, parents and
parents in law. Foreign professional family socialization programs will help them learn and
experience local culture and build the premise for a smooth integration of the entire family into
the local socio-cultural environment. [ CITATION HAR14 \l 1033 ]

FINDINGS
 The importance of foreign professional in Malaysia. It is of great importance to have
a foreign professional in Malaysia who is reasons for international assignment, benefit and raise
local expertise and foreign business opportunities. All that is important as we realize that if we
have a foreign expert, we would have a lot of benefits not just for the company but also for the
country.

Foreign professional challenges. There are lots of challenges foreign professionals

can face, with language being the main one. The language of English itself is different from that
of America. If there are any American workers who have come to Malaysia, they may have
difficulty understanding the languages. Learning the simple Malay language will help them
escape the problem as I described above.

Government role to solve foreign professional problem. There are various

governmental positions to solve the problem. Perhaps, there'll be more solution in the future. As
we discuss in this report, the Government's key role is Cross Cultural Training, where this
program began long ago. So, it's given a range of bonuses. Many businesses have up to now
implemented this program and provided training to their foreign workers.
 References

Between expats and general foreign workers. (7 MARCH 2019).

DEUTSCHENDORF, H. (2014). 5 Ways To Make New Employees Feel Welcome.

How a Cross Cultural Training Program Provides Advantage in the Workplace. (n.d.). Retrieved
from https://www.nmcstrategicmanager.com/cross-cultural-leadership/cross-cultural-
training-program-workplace-advantage/

Topics to include in a pre-departure training program. ( 2019, March 20). Retrieved from
https://www.allianzcare.com/en/employers/employer-blogs/2019/03/pre-assignment-
training.html