Rizwan Ahmad Shahbaz

Email: rizwanahmadshahbaz@gmail.com | Tel: +91-9646950933 | Age: 31

EDUCATION
Qualification Institute / Board / University Year Division/%
Organization
B.A. Kumaun University Kumaun University 2009 1st Div
XII NIOS Delhi Board 2006 1st Div

X Taleem Ul-Islam High Punjab Board 2004 1st Div

School, Qadian

 Logistics, Transportation, Tour, Operations, Management, Team

Key Electives leading, Fleet Management, Scheduling, Inspection, Vendor
Management, Vehicle Arrangement, Dispatch & Purchase

Certification  Diploma In Computer Application.

s  Certified in Galileo Basic Reservation & Ticketing

 Achieved the title of Best manager in Rbua Tourism, Saudi Arabia in

Achievements
2015.

EXPERIENCE/PROJECTS/PAPERS

Corporate
 Rizwan Ahmad Shahbaz
Email: rizwanahmadshahbaz@gmail.com | Tel: +91-9646950933 | Age: 31

Corporate
1) Currently working as Operations Manager in (Since 4th May 2014) in RBUA Tourism in
Saudi Arabia at 3L per annum.

a) Managing Company operations.

b) Making Packages with the help of MS Excel.
c) Planning various packages & tours.
d) Managing costing & proposals
e) Comprehensive experience with handling multiple booking issues 
f) Capable of working multiple shifts & managing them including evenings and weekends 
g) Able to meet tight booking deadlines in a timely manner 
h) Good communications and problem solving skills
i) Making booking arrangements for clients in person on the phone and online.
j) Worked to diligently resolve booking and scheduling issues.
k) Ensure that all procedures follows industry standards.
l) Posted schedule changes online and informed clients directly.
m) Checking passenger manifests.
n) Scheduled advance and last-minute bookings
o) Offering & planning discounts and special deals
p) Managing passenger database
q) Monitoring airline schedules and posting updates on website
r) Managing personal business and corporate relations
s) Developing and implementing promotional strategies
t) Consistently offering a high level of customer service
u) Worked to resolve issues
v) Handled internal and external communications.

2) Have worked as a Branch Incharge (1st Aug 2009-12th Dec 2013) in Varuna Road lines
Pvt. Ltd.
a) Handling Day to Day operations
b) Planning for Deliveries, Pickups & Vehicles
c) Arrangement & planning for drivers for pickup & delivery.
d) Planning & time management for vehicles.
e) Responsible for overall operation of Branch.
f) Managing the team of assistants and labors at the branch
g) Management of booking register, delivery register, daily cash.
h) Maintenance & inspection of shipments, Vehicles along with their proper documentation like
RC, License, NOC, Permits etc
i) Managing everything in such a way that no unwanted delay occurs.
 Rizwan Ahmad Shahbaz
Email: rizwanahmadshahbaz@gmail.com | Tel: +91-9646950933 | Age: 31
j) Arranging vehicles for pickup & deliveries & assigning an assistant & driver for the same who
help in smooth pickup & delivery.
k) Assets Management
l) Training & Development.
m) Managing various databases which would help in day to day operations like databases of
vendors, resumes of candidates for various roles
n) Taking steps which would reduce the cost & optimize the operations.

EXTRA CURRICULAR ACHIEVEMENTS/ACTIVITIES

Positions
of Responsibility

1) Played the role of a Discipline Coordinator in my Class

2) Working of an NGO named Qadian Welfare Club
3) Vice Captain of Football Team in Ahmadiyya Football Club

Extra Curricular
1) Active participant and volunteer in various college and school programs.
2) Won Prizes in Speech, Football etc.
3) Worked as a volunteer of Humanity First Welfare Club
4) Member of Red Cross Society.
5) Gave free tuition to the needy people.
6) Participated actively in Ahmadiyya Cycle race 60km Marathon, Qadian & stood at 4th
position.
7) Regular Blood Donor.
8) Hobbies: To keep on learning & enhancing my skills.