Session Plan

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification Title : COMPUTER HARDWARE SERVICING NC II
Unit of Competency : Install Computer System & Networks
Module : Installing Computer System & Networks

Learning Outcomes:
LO 1. PLAN AND PREPARE FOR INSTALLATION
LO 2. INSTALL EQUIPMENT / DEVICE SYSTEM
LO 3. CONDUCT TEST

A. Introduction
This unit covers the knowledge, skills and attitude required in installing, assembling and testing computers and common
peripherals.

B. Learning Activities
LO 1: Plan and prepare for installation

Learning Method/
Mode Presentation Practice Feedback Resources Time
Content
1. OHS Self Read information  Self-Check (Answer  Answer key  Information
Policies and Paced/ sheet 1.1-1 on written questions) Sheet 1.1-1
procedures Modular OHS Policies and  Self-Check
procedures (written
 questions) and
answer key

 Personal
Computer
2.Basic Self Read information  Self-Check (Answer  Answer key  Information
Terms, Paced/ sheet 1.1-2 on written questions) Sheet 1.1-2
Concepts, Modular/ Basic Terms,  Self-Check
Functions and Presentati Concepts, (written
Characteristic on Functions and questions) and
s Of PC Characteristics Of answer key
Hardware PC Hardware
Components  Personal
Components Computer
w/peripherals

 Presentation CD

3. Structure of Self Read information  Self-Check (Answer  Answer key  Information

Operating Paced/ sheet 1.1-3 on written questions) Sheet
System Modular/ Structure of  Self-Check
Presentati Operating System (written
on questions) and
answer key
 Personal
Computer
w/peripherals

 Presentation CD
4.Familiarizatio Self Read information  Self-Check (Answer  Answer key  Information
n with the Paced/ sheet 1.1-4 on written questions)  Sheet
various Modular/ computer systems’
components and  Self-Check
computer Presentati
peripherals (written
systems’ on questions) and
components
answer key
and peripherals
 Personal
Computer
w/peripherals

 Presentation CD
5. System Self Read information  Self-Check (Answer  Answer key  Information
Configuration Paced/ sheet 1.1-4 on written questions) Sheet
/ Settings of Modular/ System  Self-Check
computer Presentati Configuration / (written
system and on Settings of questions) and
devices computer system answer key
and devices  Personal
Computer
w/peripherals
 Presentation CD

LO 2: Install Equipment/ Device System

Learning Mode/
Presentation Practice Feedback Resources
Content Method
1. Safety  Self Read information Self-Check 1.2- Answer Key  Information
 Procedures Paced/ sheet 1.2-1a 1(Answer written Sheet
Modular Personal questions)  Activity Sheet
Protective
Equipment Performance  Performance
Perform Activity checklist Checklist
Sheet 1.2-1 Instructor Check  Tools, materials
PPE Trainees Work &
Read Information
Self-Check 1.2-1 b Equipment
Sheet 1.2-1b OHS
procedures in (Answer written Answer Key  PPE
installing computer questions)
systems , network
devices, and
peripherals

2. Basic Self Paced/ Read information Self Check 1.2-2  Answer key  Information
computer Modular sheet 1.2-2 on sheet
Job Sheet 1.2-1
configuration Introduction to Instructor Check
set up Computer Installation of Trainees Work  Self-Check
Operating System Operating System (written
Compare
questions) and
Introduction Performance
answer key
to Computer Checklist
 Performance
Operating Checklist
System  Job Sheet
 Personal
Compute
r
 Installer &
Drivers
3. System’s Self Paced/ Read information Self Check 1.2-3  Information
specifications Modular sheet 1.2-3  Answer key sheet
 Software Packages  Self-Check
and Use of (written
Software
Application questions) and
Packages and
Programs answer key
used of
application
program  Personal
Compute
r
4. Identifying Self Paced/ Read information Self Check 1.2-4  Answer key  Information
common Modular sheet 1.2-4 sheet
symptoms and Peripheral Devices
problems  Self-Check
associated with (written
each devices questions) and
answer key
Peripheral Personal
Devices Computer

5. Self Paced/ Read information Self Check 1.2-5  Answer key  Information
Troubleshootin Modular sheet 1.2-5 sheet
g and isolating
Multimedia  Self-Check
PC hardware
Systems (written
problems
questions) and
answer key

Multimedia Personal
System Computer

6. Diagnosing Self Paced/ Read information Self Check 1.2-6  Answer key  Information
and sheet 1.2-6
troubleshooting Modular Computer sheet
hardware Hardware
conflicts  Self-Check
(written
questions) and
Computer answer key
hardware
 Personal
Computer
7. Knowledge Self Paced/ Read information Self Check 1.2-7 Instructor check  Self-Check
in installing Modular sheet 1.2-7 & evaluate (written
peripherals, trainees works questions) and
Local Area Network Perform Task Sheet
network answer key
Systems and 1.2-1 Performance
devices and
Configuration Checklist  Information
other I/O Network Cable
sheet
devices Connection
 Task Sheet
Local Area  Performance
Network Checklist
Systems and  Personal
Configuration Computer
 Networking
Tools
 Installer/Softwa
re
 Screw Driver
8. Computer Self Paced/ Read information Self Check 1.2-8 Instructor check  Self-Check
Symptoms & Modular sheet 1.2-8 & evaluate (written
Diagnosis Computer trainees works questions) and
Perform Task Sheet
Symptoms and Compare to answer key
1.2-2
 Diagnosis Computer Performance  Task sheet
Symptoms and Checklist  Information
Diagnosis Sheet
 Performance
Checklist
 Personal
Computer
 Printer

 Tools &
Materials
9. Assembling Self Paced/ Read information Self Check 1.2-9 Instructor check  Self-Check
& Modular sheet 1.2-9 & evaluate (written
Disassembling Disassembling trainees works questions) and
Perform Job Sheet
Computer Compare to answer key
& Assembling 1.2-2
Performance  Information
Computer PC Disassembly and Checklist Sheet
System Assembly
 Job Sheet
 Performance
Checklist
 Personal
Computer
 Tools &
Equipment
 PPE

 Manuals
LO 3: Conduct Test
1. Safety Self Read Information  Self check 1.3-1  Answer key  Information
procedures Paced/ Sheet 1.3-1. on Sheet
Modular Testing  Personal
Testing Procedures Computer
Procedures w/peripherals
 Tools &
Equipment
 Self-Check
(written
questions) and
answer key
2. Basic Self Read Information  Self check 1.3-2 Instructor check  Information
computer Paced/ Sheet 1.3-2 on & evaluate Sheet
configurat Modular trainees works
Cable Perform Task Sheet  Operation Sheet
ion set up
Troubleshooting 1.3-1 Performance  Performance
Checklist Checklist
Cable
Troubleshooting”  Personal
Cable Computer
Troubleshootin w/peripherals
g
 Networking
Tools

 Self-Check
(written
questions) and
answer key
3. Self Read Information Self Check 1.3-3  Answer key  Information
Understanding Paced/ Sheet 1.3-3 Sheet
and comparing Modular Diagnostic Software  Personal
various system’s
Computer
specifications
 w/peripherals
 Tools &
Diagnostic Equipment
Software  Self-Check
(written
questions) and
answer key
 Diagnostic
Software
4. Identifying Self Read Information  Self check 1.3-4 Instructor check  Information
common Paced/ Sheet 1.3-4. & evaluate Sheet
symptoms and Modular Device Drivers trainees works
Perform Task Sheet  Task Sheet
problems
1.3.2  Performance
Performance Checklist
Device Drivers Checklist  Personal
Device Drivers Computer
w/peripherals
 Tools &
Equipment
 Different Types
of Drivers

 Self-Check
(written
questions) and
answer key
5. Self Read Information  Self check 1.3-5 Instructor check  Information
Troubleshooting Paced/ Sheet 1.3-5. & evaluate Sheet
and isolating Modular trainees works
Perform Task Sheet  Task Sheet
problems
 Installation of 1.3-3 Compare to  Performance
Peripheral Performance Checklist
Installation of
Devices Checklist
Installation of Peripherals,  Personal
Peripheral Network Devices Computer
Devices and other I/O w/peripherals
Devices  Drivers
 Tools &
Equipment

 Self-Check
(written
questions) and
answer key
6. Diagnosing  
and
troubleshooting
conflicts

7. Installing  
peripherals,
network
devices and
other I/O
devices

8. Knowledge in  
performing burn-
in or testing
repaired or
replaced
network system
C. Assessment Plan
 Written Test: Questions on safety procedures, basic computer configuration, characteristics of PC hardware
components, & various computer system components & peripherals.
 Performance Test:
The trainee will perform basic computer operation including:
1. Prepare & plan for installation
2. Perform system device installation
3. Check circuits & system using specified testing procedure

D. Teacher’s Self-Reflection of the Session

Session Plan

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification Title : COMPUTER HARDWARE SERVICING
Unit of Competency : Diagnose and troubleshoot computer system
Module : Diagnosing and troubleshooting computer system
Learning Outcomes:
LO1. Plan and prepare for diagnosis of faults of computer systems
LO2. Diagnose faults of computer systems
LO3. Repair defects in computer systems and networks
LO4. Test systems and networks
A. Introduction
This unit covers the knowledge, skills and attitude required in Diagnosing and troubleshooting computer system.
B. Learning Activities

LO 1: Plan and prepare for diagnosis of faults of computer systems

Learning Method/
Mode Presentation Practice Feedback Resources Time
Content
1. Different Self Paced/ Read information sheet  Self-Check 2.1-1  Answer key  Information Sheet
types of Modular 2.1-1 Different types of (Answer written  Self Check
computer computer systems questions)
error  Answer key
systems
error  Personal Computer
w/peripherals
2. Plan Self Paced/ Read information sheet  Self-Check 2.1-2 Instructor check &  Information Sheet
and Modular 2.1-2 on Plan and evaluate trainees
 Perform Task Sheet  Task Sheet
Preparing Preparing Diagnostic works
2.1-1 Diagnostic  Performance
Diagnostic Procedure
Plan Performance Checklist
Procedure Checklist
 Personal Computer
w/peripherals
 Tools & Equipment
 Diagnostic Tools

 PPE
3. Tools for Self Paced/ Read information  Self-Check 2.1-3  Answer key  Information Sheet
 Testing Modular sheet 2.1-3 on Tools (Answer written  Self-Check (written
Computer for Testing Computer questions) questions) and
System System answer key
 Personal Computer
w/peripherals

 Presentation CD
4. Commo Self Paced/ Read information sheet  Self-Check 2.1-4 Instructor check &  Information Sheet
n Windows Modular 2.1-4 on Common evaluate trainees
 Perform Job Sheet 2.1-  Operation Sheet
XP Windows XP works
1 Perform Disk  Performance
Diagnostic Diagnostic Utilities &
Error Check Compare to Checklist
Tools”
Utilities & Performance
Checklist  Personal Computer
Tools
w/peripherals
 Tools & Equipment

 PPE

LO 2: Diagnose faults of computer systems

Learning Mode/
Content Presentation Practice Feedback Resources
Method
1. Parts and  Self Paced/ Read information Self-Check 2.2-1 Instructor check &  Information Sheet
function of Modular sheet 2.2-1 Parts and Perform Task Sheet 2.2-1 evaluate trainees  Operation Sheet
computer system function of computer works
system
Inventory of  Performance
Compare to
Computer Parts Checklist
Performance
Checklist  Personal Computer
w/peripherals
Perform Job Sheet
2.2-1 Upgrade and  Tools & Equipment
Repair Operating
 System  PPE

 Self-Check (written
questions) and
answer key
2. Software Self Paced/ Read information Self Check 2.2-2  Answer key  Information sheet
Packages And Modular sheet 2.2-2 Software
 Self-Check (written
Use Of Packages And Use
questions) and
Application Of Application
answer key
Programs Programs
 Personal Computer

3. Techniques for Self Paced/ Read information Self-Check 2.2-3 Instructor check &  Information Sheet
Diagnosing Modular sheet 2.2-3 evaluate trainees  Task Sheet
Computer Techniques for works
Perform Task Sheet 2.2-2  Performance
System Diagnosing Computer Compare to
System” Faulty Connection of Checklist
Performance
Computer Peripherals Checklist  Personal Computer
w/peripherals
 Tools & Equipment
 Diagnostic Tools
 PPE

 Self-Check (written
questions) and
answer key
LO 3: Repair defects in computer systems and networks

1. Proper Self Paced/ Read Information  Self check 2.3-1  Answer key  Information Sheet
Replacement of Modular Sheet 2.3-1. Proper  Personal Computer
Components or Replacement of w/peripherals
Parts Components or Parts
 Tools & Equipment
  Self-Check (written
questions) and
answer key

2. Adjustments, Self Paced/ Read Information Self-Check 2.3-2 Instructor check &  Information Sheet
Modifications and Modular Sheet 2.3-2 evaluate trainees  Task Sheet
Upgrading Adjustments, works
Perform Task Sheet 2.3-1  Performance
Modifications and Compare to
Upgrading Hardware Upgrade Checklist
Performance
Checklist  Personal Computer
w/peripherals
 Tools & Equipment
 Installers

 Self-Check (written
questions) and
answer key
3. Determining Self Paced/ Read Information Self-Check 2.3-3 Instructor check &  Information Sheet
Defective Modular Sheet 2.3-3 evaluate trainees  Operation Sheet
Components Determining Defective works
Perform Job Sheet 2.3-1  Performance
Components Compare to
PC Troubleshooting Checklist
Performance
Checklist  Personal Computer
w/peripherals
 Tools & Equipment
 Testing Tools
 PPE
 Self-Check (written
questions) and
answer key
LO4: Test systems and networks

1. Testing Self Paced/ Read Information Self-Check 2.4-1 Instructor check &  Information Sheet
Computer System Modular Sheet 2.4-1. evaluate trainees  Task Sheet
Testing Computer works
Perform Task Sheet  Performance
System 2.4-1 Compare to Checklist
Performance
Testing a Computer Checklist  Personal Computer
Unit w/peripherals
 Tools & Equipment
 PPE

 Self-Check (written
questions) and
answer key
2. Enumerating Self Paced/ Read Information Perform Task Sheet 2.4-2 Instructor check &  Information Sheet
unpredicted Modular Sheet 2.4-2 evaluate trainees
events
Error codes works
 Operation Sheet
Enumerating
 Answer Self check 2.4-  Performance
unpredicted events Compare to
2 Checklist
Performance
Checklist  Personal Computer
 Answer key w/peripherals
 Tools & Equipment

 Self-Check (written
questions) and
answer key
C. Assessment Plan
 Written Test: Questions on safety procedures, basic computer configuration, characteristics of PC hardware components, & various computer
system components & peripherals.
 Performance Test:
The trainee will perform basic computer operation including:
1. Prepare & plan for diagnosis of faults of computer system
2. Perform system diagnosis and troubleshooting
3. Repair defects in computer system and networks
4. Check system and networks using specified testing procedure

D. Teacher’s Self-Reflection of the Session

Session Plan

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification Title : COMPUTER HARDWARE SERVICING
Unit of Competency : Configured Computer Systems And Networks
Module : Configuring Computer Systems And Networks
Learning Outcomes:
LO 1. Plan and prepare for configuration
LO 2. Configure computer systems and networks
LO 3. Inspect and test configured computer systems and networks

A. Introduction
This unit covers the knowledge, skills and attitude required in Configuring Computer Systems And Networks

B. Learning Activities

LO 1: Plan and prepare for configuration

Learning Method/
Mode Presentation Practice Feedback Resources Time
Content

1. What is a Self Paced/ Read information sheet  Self-Check 3.1-1  Answer key  Information Sheet
Computer Modular 3.1-1 What is a (Answer written  Self-Check (written
Network? Computer questions) questions) and
Network? answer key

 Personal Computer
2. Appropriate Self Paced/ Read information sheet  Self-Check 3.1-2  Answer key  Information Sheet
Materials, Modular 3.1-2 Appropriate (Answer written  Self-Check (written
Tools and Materials, Tools questions) questions) and
Testing and Testing answer key
Devices used Devices used in  Personal Computer
in Configuration Task w/peripherals
Configuration
Task  Presentation CD
LO 2: Configure computer systems and networks

Learning Mode/
Content Presentation Practice Feedback Resources
Method
1. Configuring  Self Paced/ Read information Self-Check 3.2-1 Instructor check &  Information Sheet
the Computer Modular sheet 3.2-1 Perform Job Sheet 3.2-1 evaluate trainees  Operation Sheet
Systems and Configuring the works
Networking & File & Compare to  Performance
Network Computer Systems Printer Sharing Checklist
Performance
and Network Checklist  Self-Check (written
questions) and
answer key
 Personal Computer
w/peripherals

 Tools & Equipment

2. Common Self Paced/ Read information Self-Check 3.2-2 Instructor check &  Information Sheet
Modular sheet 3.2-2 Common evaluate trainees
Faults and  Task Sheet
Faults and Problems works
Problems of of Computer Perform Task Sheet 3.2-1  Performance
Computer Compare to Checklist
Identifying Common
Performance
Faults and Errors of  Self-Check (written
Checklist
Computer questions) and
answer key
 Personal Computer
w/peripherals
 Utility Software

 Tools & Equipment

3. How to Self Paced/ Read information Self-Check 3.2-3  Information Sheet
Instructor check &
Configure Modular sheet 3.2-3 How to  Task Sheet
evaluate trainees
a Peer Configure a Peer
 Network in Network in Windows Perform Task Sheet 3.2-2 works  Performance
Windows 98
Setting XP Network Compare to Checklist
98 Connection Performance  Personal Computer
Checklist w/peripherals
 Networking Tools
 PPE
 Self-Check (written
questions) and
answer key
4. Accidental Self Paced/ Read information Self-Check 3.2-4 Instructor check &  Information Sheet
Event Modular sheet 3.2-4 evaluate trainees  Task Sheet
Checklist Accidental Accidental Event Perform Task Sheet 3.2-3
works
 Performance
Event Checklist Compare to
Checklist Accident Report Checklist
Performance
Checklist  Self-Check (written
questions) and
answer key
 Personal Computer
w/peripherals
Tools & Equipment
PPE

LO 3: Inspect and test configured computer systems and networks

1. Inspect and Self Paced/ Read Information Self-Check 3.3-1 Instructor check &  Information Sheet
test Configured Modular Sheet 3.3-1 evaluate trainees  Operation Sheet
computer How to Configure a works
Perform Job Sheet 3.3-1.  Performance
systems and Peer Network in Compare to
networks Windows”. Inspection Checklist Performance Checklist
Checklist  Personal Computer
w/peripherals
 Inspection Checklist
Template
Tools & Equipment
 Self-Check (written
questions) and
answer key

2. Writing an Self Paced/ Read Information Self-Check 3.3-2 Instructor check &  Information Sheet
Accomplishme Modular Sheet 3.3-1 evaluate trainees  Operation Sheet
nt Report works
Perform Task Sheet 3.3-1  Performance
Writing an Compare to Checklist
Accomplishment Performance
Accomplishment
Report Report Checklist  Accomplishment
report Template
 Personal Computer
w/peripherals
 Tools & Equipment
 Self-Check (written
questions) and
answer key


C. Assessment Plan
 Written Test: Questions on safety procedures, basic computer configuration, characteristics of PC hardware components, & various computer
system components & peripherals.
 Performance Test:
The trainee will perform basic computer operation including:
1. Prepare & plan for configuration
2. Perform system and network configuration
3. Check network & system configuration

D. Teacher’s Self-Reflection of the Session

Session Plan

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

 Qualification Title : COMPUTER HARDWARE SERVICING
Unit of Competency : Maintain Computer Systems and network
Module : Maintaining Computer Systems and network

Learning Outcomes:
LO1 Plan and prepare for the maintenance of computer systems and networks.
LO2 Maintain computer systems
LO3 Maintain Network systems
LO4 Inspect and test configured/repaired computer system and networks
A. Introduction
This unit covers the knowledge, skills and attitude required in Maintaining Computer Systems and networks.

B. Learning Activities

LO 1: Plan and prepare for the maintenance of computer systems and networks.

Learning Method/
Mode Presentation Practice Feedback Resources Time
Content
 Plan and Self Paced/ Read information sheet Self-Check 4.1-1 Instructor check &  Information Sheet
Prepare Modular 4.1-1 on Plan and evaluate trainees  Task Sheet
Maintenance Prepare Maintenance works
Perform Task Sheet 4.1-1  Performance
Procedures Procedures Compare to
Prepare an Checklist
Performance
Equipment Checklist  Personal Computer
Maintenance w/peripherals
Schedule  Tools & Equipment
 Utility Software
 PPE
 Self-Check (written
questions) and
 answer key

LO 2: Maintain computer systems

Learning Mode/
Content Presentation Practice Feedback Resources
Method
 Maintain  Self Paced/ Read information Self-Check 4.2-1 Instructor check &  Information Sheet
Computer Modular sheet 4.2-1 Maintain evaluate trainees  Operation Sheet
Systems Computer Systems works
Perform Job Sheet 4.2-1  Performance
Compare to Checklist
Computer System Performance
Maintenance Checklist  Personal Computer
w/peripherals
 Tools & Equipment
 Utility Software
 PPE
 Self-Check (written
questions) and
answer key


LO 3: Maintain Network systems

 Maintain Self Paced/ Read Information Self-Check 4.3-1 Instructor check &  Information Sheet
Network System Modular Sheet 4.3-1. evaluate trainees
 Maintain Network works  Operation Sheet
System Perform Job Sheet 4.3- Compare to  Performance
1 Performance Checklist
Maintain Network Checklist  Personal Computer
System w/peripherals
 Tools & Equipment
 Networking Tools &
Software
 PPE

 Self-Check (written
questions) and
answer key

LO 4: Inspect and test configured/repaired computer system and networks

 Inspect And Self Paced/ Read Information Self-Check 4.4-1 Instructor check &  Information Sheet
Test Modular Sheet 4.4-1 evaluate trainees  Operation Sheet
Configured/Rep Inspect And Test works
Perform Job Sheet 4.4-1  Performance
aired Computer Configured/Repaired Compare to
System And Computer System And Inspect And Test Checklist
Configured/Repaired Performance
Networks Networks Checklist  Personal Computer
Computer System And
w/peripherals
Networks
 Tools & Equipment

 Self-Check (written
questions) and
answer key
C. Assessment Plan
 Written Test: Questions on safety procedures, basic computer configuration, characteristics of PC hardware components, & various computer
system components & peripherals.
 Performance Test:
The trainee will perform basic computer operation including:
1. Prepare & plan for maintenance of computer systems and networks
2. Perform computer system and network maintenance
3. Inspect and test configured computer system and networks.

D. Teacher’s Self-Reflection of the Session