Executive Summary

I. Introduction

Butch Seafood and Grilled Restaurant is a restaurant which mainly serves and
caters food that is ‘binalot sa dahon’. It is a branch under Silver Peak Group of
Companies which caters and provides food and services located in Batangas city. The
restaurant was named Butch because it’s emphasize the feeling of being strong or
“astig” that represents the character of a Batangueno. Butch is known for their unique
native foods and Filipino style of serving meals, in a presentable and appealing way. The
purpose of this native restaurant is to support the upper class to low class people. The
management and the workers used their extent and full capacity to be able to deliver
great quality service and great foods, and great atmosphere that will surely loved by the
masses. Butch Restaurant is built with the idea of the owner Mrs. Pauline Plata. The
restaurant was built and established since February 14, 1999 and still growing and
prospering. The first meal that they start to offer is the ‘Lutong Bahay’ and it is known
and become popular for the costumer. The special tea of the Butch is the ‘Binalot’ like
Binalot na Sisig, Binalot na Beef steak and many more. Some products of the restaurants
includes also grilled foods such as seafoods and barbeque, burgers, pizzas, and other
Binalot.
Butch has started 10 employees and now they have 50 employees including
managers and low level employees. They provide trainings, seminar and other activities
for their employees to improve and maintain the quality of their services. The
restaurant is currently profitable in terms of their business line having their edge which
is their quality service.
Vision
We will be the most admired restaurant group known for high operating standards,
empowering culture accountable members of the team.
Mission
 II. Statement of the Problem

The success of any business is directly affected by the performance and behavior of the
employees within the company. Businesses that clearly understood the impact of their
employee's performance and behavior are better able to manage employee output and
productivity. When we conducting observation and interview with the one employee of Butch
Restaurant we found out that there’s a problem happened. Recently, there has been evidence
of unethical behavior of one of their employees occuring in the company. The manager found
out that one of their employees That there are some inventories and fund have been
deliberately lost or stolen. The manager contacted an investigation and found out the one
employee who are responsible for this unethical act. He wanted to know what happened to the
inventory that have stolen.

Another Issue From the information given by the manager, the restaurant has only 40
employees which are mostly male employees considering that most of their jobs offered were
only for males. The job positions they considered manly were cook, servers, delivery staff, and
utility personnel. Given these facts, the researchers observed that there is gender inequality in
which they prioritized male than female. This results to a conclusion that the management
disregard the competence, ability and skill of the female employees taking away the
opportunity to those female job seekers.

Another problem that we observed is that top managers don’t have any connection or
communication between lower employees. They have a poor communication between
managers and employees that leads to many problems in the workplace like uncertainty and
ineffective costumer interaction. Managers are not properly conveying expectations and
requirements and employees are unable to carry out their work efficiently or effectively as a
result employees limits a company’s ability to optimize performance.
 Cause of the Problem

Decision, Criteria, Alternative Solution

Recommendation

External Sourcing