Internal Audit CAR Record

Doc No:
CORRECTIVE ACTION RECORD NDTCCS/LAB/QA-00
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00
Audit Number IA/2020/01 N.C Number 01 Of 04
Audit Reference MET-LAB

Date of
Location Dammam 12-15th April 2020
Audit
Auditor Akshay Pratap Singh Auditee Sabirul SK
PART A NON-CONFORMANCE:
DETAILS:
1. Impartiality Clause has not been mentioned in any procedures or in Quality Policy.
Signature of Auditor Akshay Pratap Singh 28 April 2020

GUIDANCE NOTES FOR COMPLETION BY AUDITEE
1. Agree with the relevant area personnel the proposed corrective action (to eliminate the
nonconformity)
2. State the proposed actions in part B overleaf and add the proposed date for implementation.
3. Sign and date part B.
4. Immediately return the CAR to the Quality Coordinator.
Page 1 of 2
Doc No:
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00
PART B PROPOSED CORRECTIVE ACTION
We have added impartiality clause according to ISO 17025:2017 in our Quality Policy Document.
Due Date of
15th May 2020
Completion
Signature of Area
Expert Sabirul SK Date: 15-05-2020
Signature of Auditor
Akshay Pratap Singh Date: 15-05-2020
Root Cause of Communication Training Maintenance Documentation

Corrective Action Others, Specify
PART C CORRECTIVE ACTION IMPLEMENTED

Corrective Action is implemented satisfactorily: Yes No
Comments:
Quality Policy Document has been revised.
Quality Coordinator Samiulla Date: 15-05-2020

PART D CLOSURE STATUS
The CAR is closed satisfactorily: Yes No
Comments:
Quality Policy Document has been updated
Page 2 of 2
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)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00
Quality Coordinator Akshay Pratap Singh Close out Date: 15-05-2020
Page 3 of 2
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)CAR(
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NDT CORROSION CONTROL SERVICES CO.

P.O. Box 322, Dammam -31411, KSA.
Tel : 03-8447700 Fax: 03-8468353
Q UALITY P O LICY
NDT Corrosion Control Services Company (NDT CCS) provides
Quality Specialized Services in the field of Non-Destructive Testing,
Destructive Testing, Metallurgical and Corrosion Control Services to its
customers in the region.
The company is fully committed to realizing its customer’s

requirements
according to its Quality Management System (ISO 9001:2015 &
ISO/IEC
17025:2005) and its Continual Improvement
Foundations.
The Management Policy is to:
 Ensure that through creative solutions, Quality Services at Competitive pricing, and
fulfillment of Customer Requirements will enable to achieve Customer satisfaction.
 Continually aim to go above and beyond the call of duty to its customers.
 Continuously monitor the performance and evaluate the improvement of our
services setting milestones, complying with all applicable legal and statutory
requirements.
 Continually improve the effectiveness of the Quality Management
System by keeping in to consideration the context of the organization, interested
parties and mitigation of risks.
 We are committed to conduct the test and related services in accordance with
the established methods and customers requirements
 We shall ensure integrity, impartiality and faithfulness in all the test /services
rendered to our clients
 Top management is committed to impartiality in all Testing/Inspection activities,
and believes that the importance of impartiality in carrying out its verification,
validation and certification activities. It is our policy to actively manage conflict of
interest through an Impartiality Management process.
The Quality Policy has the full support of the Management and has been
communicated to and implemented throughout the organization.
Page 4 of 2
Doc No:
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00

Date of
Audit
DETAILS:
1. Confidentiality Clause has not been mentioned in any procedures or in Quality Manual as per
ISO 17025:2017 Clause 4.2

nonconformity)
Page 5 of 2
Doc No:
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00
We have added Confidentiality clause according to ISO 17025:2017 in our Quality Manual.
Due Date of
15th May 2020
Completion
Signature of Area


Comments:
Quality Manual has been revised.

Comments:
Undertaking of Responsibility has been signed by every employee for confidentiality.
Page 6 of 2
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Page 7 of 2
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)CAR(
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Page 8 of 2
Doc No:
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00

Date of
Audit
DETAILS:
1. Uncertainty has not been Identify/evaluated for any Tests as per ISO 17025:2017 clause 7.6

nonconformity)
Page 9 of 2
Doc No:
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00
We have Identified and evaluated the Uncertainty for Vicker’s Hardness Machine.
Due Date of
15th May 2020
Completion
Signature of Area


Comments:
Uncertainty Document for Vickers Hardness.

Comments: Vickers Hardness Machine Verification sheet prepared
Repeatability and Reproducibility sheet has been prepared for Vickers Hardness machine.
Page 10 of 2
Doc No:
)CAR(
Date: 20-03-2020 Rev.: 00 Issue: 00
Page 11 of 2

Internal Audit CAR Record

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Doc No:

CORRECTIVE ACTION RECORD NDTCCS/LAB/QA-00

Audit Number IA/2020/01 N.C Number 01 Of 04

Audit Reference MET-LAB

Signature of Auditor Akshay Pratap Singh 28 April 2020

3. Sign and date part B.

4. Immediately return the CAR to the Quality Coordinator.

PART B PROPOSED CORRECTIVE ACTION

Root Cause of Communication Training Maintenance Documentation

PART C CORRECTIVE ACTION IMPLEMENTED

Quality Coordinator Samiulla Date: 15-05-2020

The CAR is closed satisfactorily: Yes No

Quality Policy Document has been updated

Quality Coordinator Akshay Pratap Singh Close out Date: 15-05-2020

NDT CORROSION CONTROL SERVICES CO.

The company is fully committed to realizing its customer’s

The Management Policy is to:

Audit Number IA/2020/01 N.C Number 02 Of 04

Audit Reference MET-LAB

Signature of Auditor Akshay Pratap Singh 28 April 201

3. Sign and date part B.

4. Immediately return the CAR to the Quality Coordinator.

PART B PROPOSED CORRECTIVE ACTION

Root Cause of Communication Training Maintenance Documentation

PART C CORRECTIVE ACTION IMPLEMENTED

Quality Coordinator Samiulla Date: 28-05-2020

The CAR is closed satisfactorily: Yes No

Undertaking of Responsibility has been signed by every employee for confidentiality.

Quality Coordinator Akshay Pratap Singh Close out Date: 15-05-2020

Audit Number IA/2020/01 N.C Number 03 Of 05

Audit Reference MET-LAB

Signature of Auditor Akshay Pratap Singh 28 April 201

3. Sign and date part B.

4. Immediately return the CAR to the Quality Coordinator.

PART B PROPOSED CORRECTIVE ACTION

Root Cause of Communication Training Maintenance Documentation

PART C CORRECTIVE ACTION IMPLEMENTED

Quality Coordinator Samiulla Date: 15-05-2020

The CAR is closed satisfactorily: Yes No

Comments: Vickers Hardness Machine Verification sheet prepared

Quality Coordinator Akshay Pratap Singh Close out Date: 15-05-2020

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