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Logo Arup Computer

Services
Address Line 1, Address Line 2 Ticket ID: 0600-2
City, County
Postcode Asset ID: 1
Afghanistan Model: Asus
Phone Serial: DFVG100
Email Open Date: 11/07/2020
Website
*** PRIORITY REPAIR ***
Vat / Tax Number

Thank You for choosing Arup Computer Services to repair your device. Please present this receipt on collection.

Unless Discussed, the estimated completion Date is 12/07/2020

Your Service ID: 0600-2

Arup Ghosh Mob: 9832324365 Received Items: None
Ranaghat, nadis abc@gmail.com
ranaghat, westbengal
Data Backup Required: No
741201
India

Please check we have described the problem accurately and not missing any details:

No Internet / Wifi Not working

We Have Estimated This Repair To Cost: ₹500. This estimate is based on the description of the problem and could differ. We will contact you if
our estimate is different to the actual repair costs.

Databackup not required. If your repair requires re-installation of the operating system or in some cases of severe virus infection we may have to
wipe your system. You have specified to not have your data backed up. Please confirm immediately if your data is not backed up and we can do this
for you. Additional charges for our data backup service applies.

TERMS AND CONDITIONS

• I confirm my data is backed up and I understand the risks of hard disk failure can lead to loss of data and under no
(Initials):________
circumstances are Arup Computer Services liable for any data loss whatsoever.
• I understand that the time it takes to diagnose and/or repair my device is unpredictable and any times quoted are based on
(Initials):________
a best guess of the work involved and is not a guarantee of how long it can take.
• If you cancel your repair after we have started the repair you will be liable to make payment of any parts ordered for your
repair and a calculation of the cost of labour to the maximum of the agreed quoted cost of repair will be charged. We will (Initials):________
not release any item back to you until payment in full is received.
• I understand that although everything possible is done to ensure my device is not damaged during diagnosis / repair, some
non-serviceable and sealed devices (such as iPads / Tablets / Cameras etc) are impossible to dismantle for diagnosis or
(Initials):________
repair without physically damaging the device to gain entry into it and the worse case cost will be included in the quote to
repair your device.
• We do not have specific knowledge of your computer and its configuration. Whilst we use our best efforts to minimise
disruption to your system, we cannot be held responsible for any unforeseen consequences of our services including any
loss or corruption of data, information or records; any loss of goodwill, or any loss of business or contracts; any failure by (Initials):________
you to follow our reasonable advice, recommendations or instructions; any losses you may suffer arising from your use
(or failure to use) any anti-virus and internet security software and any loss that is not reasonable foreseeable.
• I understand I will not receive my repaired device until payment is received in full. (Initials):________
• If I leave my device for more than 60 days without prior arrangements it is considered abandoned and my device will be
(Initials):________
recycled, resold to recover costs or disposed off.
• I understand if my device's operating system is reloaded, programs such as Microsoft Office, Word, Excel, Anti-Virus
Software etc may not be present on receipt of my repaired device and I understand I will need to provide the original (Initials):________
installation media if Arup Computer Services are to re-install my software.
• I understand the terms and conditions as below and as stated on Arup Computer Services website. (Initials):________

IT IS IMPORTANT YOUR DATA IS BACKED UP. WE ACCEPT NO LIABILITY FOR LOSS OF DATA. IF YOU ARE UNSURE WE OFFER A DATA BACK UP
SERVICE. PLEASE ASK US ABOUT OUR DATA BACKUP SERVICE IF YOU WANT US TO BACKUP YOUR DATA FOR YOU.

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Please sign and date below if you accept the terms and conditions

Sign: .......................................................................................... Date:....11/07/2020

file:///C:/Users/arupm/OneDrive/Documents/CRS/Templates/Ticket_6373011300775909... 12/07/2020