The document compares the work cultures of Taj Group and Marriott Inc. Taj Group hires people in need and trains them for 18 months to prioritize customers, build loyalty, and lead by example. Marriott takes a people-centric approach by cultivating humble leaders focused on long-term benefits who integrate multiple cultures and allow freedom of expression.
The document compares the work cultures of Taj Group and Marriott Inc. Taj Group hires people in need and trains them for 18 months to prioritize customers, build loyalty, and lead by example. Marriott takes a people-centric approach by cultivating humble leaders focused on long-term benefits who integrate multiple cultures and allow freedom of expression.
The document compares the work cultures of Taj Group and Marriott Inc. Taj Group hires people in need and trains them for 18 months to prioritize customers, build loyalty, and lead by example. Marriott takes a people-centric approach by cultivating humble leaders focused on long-term benefits who integrate multiple cultures and allow freedom of expression.
• Hire people from the lower range of the society • People -centric approach who really need a job • Cultivate humble and • Inculcate the concept of human leaders customer first in all its employees • Value long-term benefits • Loyalty bond amongst the over short-term results employees • Culture-Wizard for multi- • New recruits training cultural integration period is 18 months and weekly debriefing • Dynamic , freedom to sessions are conducted express • Employees are made customer’s ambassadors • Managers lead by example