Nama : Alya Putri Nabila

Kelas : XII PERHOTELAN 2

No. Absen : 02

CHECK IN HOTEL

Receptionist: Welcome to Graha Mustika Hotel. How may I help you.

Mr. Alex: Hello.. I’d like a room for three nights, please?

Receptionist: Sure. We have two types of room, Deluxe and Superior.

Mr. Alex: Deluxe room please.

Receptionist: Deluxe room for three nights, will cost you Rp. 400.000.

Mr. Alex: Great. Can you bring my suitcase? I have a need a moment.

Receptionist: Sure Sir. Can I have your ID? 

Mr. Alex: Here you are..

Receptionist:  Thank you Mr. Alex. Your total is Rp.400.000. How would you like to pay? 

Mr. Alex: I’d pay with cash. Here it is. 

Receptionist: Here is your key card Mr. Alex. Your room number is 300. It’s on the third floor. You will
find your room is in the north. 

Mr. Alex: Ok. Thank you very much.

CHECK OUT HOTEL

Receptionist : Good afternoon Sir, how are you this afternoon? Do you want to check out now?

Mr. Alex : Good afternoon. I am Fine. Yes, I want to check out now, but sorry I am late for a several
minutes. 

Receptionist : No problem Sir. It often happens on the guest when they want to check out.

Mr. Alex : Do I have to pay an extra charge for it?

Receptionist : No Sir, you don’t have to pay more. May I know your name, please? 

Mr. Alex : Alex Brown.

Receptionist : May I know your room number? 

Mr. Alex : My room number is 300. 

Receptionist : Alright Mr. Alex. I will check your identity, please waiting. Thank you for waiting Sir.
Your full name is Alex Brown and you booked a room which is room number 300 started from July
25th until 28th. Is that correct Sir? 

Mr. Alex : Yes, that’s correct.   

Receptionist : Okay Sir, and the total of your bill is Rp.400.000. Would you like to pay by cash or
credit card? 

Mr. Alex : I will pay by cash. 

Receptionist : Alright Mr. Alex. Can you sign here, please? 

Mr. Alex : Of course. 

Receptionist : So, how is everything during your stay with us Sir? 

Mr. Alex : Perfect, the bathroom is very clean and nice. The bed is comfortable.

Receptionist : Thanks for your compliment Mr. Alex.

Mr. Alex : Ok, you’re welcome.

Receptionist : Thank you Mr. Alex for choosing our hotel for your trip. We hope you enjoy during
your stay with us and I hope you come back here again in the next occasion. 

Mr. Alex : Yes, sure. Thank you very much.

Receptionist : You are welcome Mr. Brown.