Making Reservations

Reservasi Kamar Hotel

Customer: Hello? Is this Royal Hotel? (Halo? Apakah ini dengan Royal Hotel?)

Employee: Yes, this is Royal Hotel. Can I help you, Sir? (Iya, ini dengan Royal

Hotel. Ada yang bisa saya bantu, Pak?)

Customer: I want make reservation for next month, can I? (Saya mau buat

reservasi untuk bulan depan, bisa kan?)

Employee: Of course you can, Sir. May I know this reservation under whose

name? (Tentu saja Anda bisa, Pak. Bolehkah saya tahu reservasi ini atas nama

siapa?)

Customer: It’s under Varrel’s name (Atas nama Varrel)

Employee: Okay, Sir. And exactly when in the next month you want to reserve?

For how many days? (Baik, Pak. Dan tepatnya kapan di bulan depan Anda ingin

reservasi? Untuk berapa hari?)

Customer: I want to reserve for five days, from April 13th until 17th (Saya ingin

pesan untuk lima hari, dari tanggal 13 sampai 17 April)

Employee: For how many rooms? (Untuk berapa kamar?)

Customer: Just one room (Hanya satu kamar saja)

Employee: Do you want to reserve our suite room, Sir? (Apakah Anda ingin

memesan kamar suite kami, Pak?)

Customer: No, I want regular room (Tidak, saya ingin kamar reguler)

Employee: I understand, Sir (Saya mengerti, Pak)

Customer: Is my reservation finished, then? (Apakah reservasi saya sudah beres?)

Employee: Your reservation is complete when you pay the down payment, Sir.

Please let me know your email and I will send the billing (Reservasi Anda selesai

ketika Anda membayar uang muka, Pak. Silakan beritahu email Anda dan saya

akan mengirimkan tagihannya)

 Prosedur Check In

Hotel: Welcome to ABC Hotel. How may I help you? (Selamat datang di ABC
Hotel. Ada yang bisa dibantu?)

Guest: Hello.. I’d like a room for three nights, please? (Halo.. Saya butuh kamar
untuk tiga malam)

Hotel: Sure. We have three types of room, single, twin and double room. (OK.
Kita ada tiga tipe kamar, single, twin dan double)

Guest: Single room please. (Kamar single saja)

Hotel: Single room for three nights, will cost you $300. And we require $50
security deposit, it will be refunded when you check out. (Kamar single untuk tiga
malam, harganya $300. Dan kami butuh deposit $50, akan dikembalikan setelah
checkout)

Guest: Great. (OK)

Hotel: Can I have your ID? (Bisa minta KTP-nya?)

Guest: Here you are.. (Ini)

Hotel: Thank you Mr. John. Your total is $350. How would you like to pay?
(Terima kasih Pak John. Totalnya $350. Mau bayar pakai apa?)

Guest: I’d pay with cash. Here it is. (Bayar cash saja.)

Hotel: Here is your key card Mr. John. Your room number is 303. It’s on the third
floor. You will find the lift at the end of passageway. (Ini kuncinya Pak John.
Kamarnya nomor 303. Di lantai tiga. Liftnya ada di ujung lorong ini.)

Guest: Thank you very much. (Terima kasih banyak)

 Prosedur Check Out Hotel

Guest: I’m leaving now. Here is the key to my room. (Saya akan pergi sekarang.
Ini kunci kamar saya)

Receptionist: Thank you. Please wait a second and I’ll give you your receipt.
Here you go. (Terima kasih. Tolong tunggu sebentar dan saya akan beri kwitansi
Anda. Ini)

Guest: Thanks. (Terima kasih)

Receptionist: So, how was everything during your stay here? (Jadi, bagaimana
pengalaman Anda selama menginap di sini?)

Guest: It was great, but the room service is a bit slow. I’ve never waited for my
meal to come longer than 30 minutes before. (Baik saja, akan tetapi room service-
nya agak sedikit lamban. Saya belum pernah menunggu makanan datang lebih
dari 30 menit sebelumnya)

Receptionist: We’re really sorry for the inconvenience. We will make sure
everything’s better next time you are here. (Kami mohon maaf atas
ketidaknyamanannya. Kami pastikan semuanya lebih baik ketika Anda datang lagi
di lain kesempatan)
 Making reservaion

Receptionist       : Good morning, Ma’dam.

(Selamat pagi, Bu)

A girl : Good morning

(Selamat pagi)

Receptionist       : Welcome to our Rose hotel. What can I do for you?

(Selamat datang di Hotel Rose kami. Apa yang bisa saya bantu padamu?)

A girl   : Well, I would like to reserve in this hotel

(Baiklah, saya ingin memesan di hotel ini)

Receptionist       : Ok, is this for who?

(Oke, untuk siapakah ini?)

A girl  : For Mrs. Juliana Welly

(Untuk Ibu Juliana Welly)

Receptionist       : Sorry, can you spell your name, please?

(Maaf, apakah anda bisa mengeja nama anda?)

A girl                     : J-U-L-I-A-N-A W-E-L-L-Y

(J-U-L-I-A-N-A W-E-L-L-Y)

Receptionist       : Juliana Welly, is it right?

(Juliana Welly, apakah ini benar?)

A girl  : Yes, it is.

(Ya benar)

Receptionist       : Can I have your phone number?

(Apakah saya boleh mendapatkan nomor telepon anda?)
A girl   : 086425788
(086425788)

Receptionist       : What day and date will you reserve in this hotel?
(Pada hari apa dan tanggal berapakah anda akan memesan di hotel ini?)

A girl   : For June 3rd to 5th

(Untuk tanggal 3-5 bulan Juni)

Receptionist       : What time will you check in?

(Pada pukul berapakah anda masuk? )

A girl : At 3 afternoon
(Pukul 3 siang)

Receptionist       : What kind of room do you want to choose? a single bed or

double bed?
(Jenis ruangan apakah yang ingin anda pilih? sebuah kamar berkasur satu atau
kamar yang berkasur ganda?)

A girl : Double bed because I will be with my husband and my two children
(Kasur ganda karena saya akan bersama suami saya dan kedua anak saya)

Receptionist       : Ok, Ma’am. For Juliana Welly a double bed room, Your phone
number is 086425788 for For June 3rd to 5th dan you will get here at 3 afternoon,
right?
(Oke, Bu. untuk Ibu Juliana Welly sebuah ruangan berkasur ganda, nomor
telepon anda 086425788 untuk tanggal 3-5 bulan Juni dan anda akan sampai
kesini pada pukul 3 siang, benar?)
 Prosedur Check In

Guest: Hi.. I want to check in. (Hi.. aku mau check in)

Hotel: Hi.. Do you have any reservation? (Hai.. sudah reservasi?)

Guest: I’ve book through travel.com (Sudah booking lewat travel.com)

Hotel: And under what name you booking is? (Booking atas nama siapa?)

Guest: Jeniffer Crow. (Jeniffer Crow)

Hotel: Can you spell your last name, please? (Bisa ulangi nama belakangnya?)

Guest: C R O W (C R O W)

Hotel: Yes, we have reservation for Mrs. Jeniffer Crow for three night sarting
from today. Is that right. (Ya, kami ada reservasi atas nama Jeniffer Crow untuk
tiga malam mulai malam ini)

Guest: Yes, that is right. (Ya benar sekali)

Hotel: Can I have your ID please? (Bisa lihat KTP-nya?)

Guest: Here is my passport. (Ini passport saya?)

Hotel: Your room is all paid up. But we need $100 security deposit, we will
refund when you check out. How would you like to pay? (Kamarnya sudah
dibayar. Tapi kami butuh $100 untuk deposit. Mau bayar pakai apa?)

Guest: Take my card.. (Ini kartu saya)

Hotel: Thank you. Your room 404 is ready. And here is your key. (Terima kasih.
Kamarnya nomor 404. Ini kuncinya)

Guest: What time breakfast will be served? (Jam berapa sarapannya?)

Hotel: You will be served from 7:00 until 10:00. Just tell your room number to
restaurant front desk. (Sarapan mulai jam 7 sampai jam 10. Bilang saja nomor
kamarnya ke front desk restoran)

Guest: How about WIFI password? (Password WIFI-nya bagaimana?)

Hotel: Here in your key, there is a password stated. (Ini di kunci kamar, ada
passwordnya)

Guest: Thank you very much. I’ll just go to the room. (Terima kasih banyak. Saya
akan langsung ke kamar.)

Hotel: You’re welcome. If you need any help just press 0 to call front desk. (Sama-
sama. Jika butuh bantuan tekan 0 saja)
 Prosedur Check Out Hotel

Guest: Good afternoon. (Selamat siang)

Receptionist: Good afternoon. Do you want to check out now? (Selamat siang.
Apakah anda ingin check out sekarang?)

Guest: Yes. I’m sorry for being a bit late. (Ya. Maaf saya agak terlambat)

Receptionist: No problem, Sir. (Tidak apa-apa, Pak)

Guest: Is there any extra charge for that? (Apakah ada biaya tambahan untuk
itu?)

Receptionist: No, Sir. May I know your room number? (Tidak, Pak. Boleh saya
nomor kamar Anda?)

Guest: It’s 324 (Kamar 324)

Receptionist: Mr. John Smith, room booked from August 3rd until 5th. Is that
correct? (Tuan John Smith, kamar dipesan mulai tanggal 3 Agustus sampai
tanggal 5. Apakah datanya benar?)

Guest: Yes, it is. (Ya, benar)

Receptionist: So, the total of your bill is $845. How would you like to pay, Sir? 
(Total tagihan Anda $845. Bagaimana Anda ingin membayarnya?)

Guest: I will use cash. (Saya akan pakai uang tunai)

Receptionist: Alright, Mr. Smith. Please sign here.

(Baik Bapak Brown. Silahkan tanda tangan di sini)

Guest: Sure. (Baik)

Receptionist: May I know if you enjoyed your stay here?  (Boleh saya tahu apakah
Anda senang menginap di sini?)

Guest: Every thing’s great, I loved the meal so much. (Semuanya baik, saya
sangat menyukai makanannya)

Receptionist: Thank you, Sir. I hope you will be back to visit us again soon.
(Terima kasih, Pak. Saya harap Anda kembali lagi ke sini segera)

Guest: I will. (Ya)

 Making reservation

Receptionist   : Good afternoon, Sir. Welcome to Highland Hotel. (Selamat

siang Pak. Selamat datang di hotel Highland).

Mr. Brown     : Hi, good afternoon. (Hi, selamat siang).

Receptionist   : How may I help you, Sir? (Adakah yang bisa saya bantu Pak?).

Mr. Brown     : I’d like to make a reservation for the second weekend in
March. Do you have any vacancies? (Saya ingin membuat reservasi untuk akhir
pekan di minggu kedua pada bulan Maret. Apakah anda memiliki kamar yang
kosong?).

Receptionist   : Ok Sir, let me check it for you. Please wait a moment. Yes sir,
we have several rooms available for that particular weekend. What is the
exact date of your arrival? (Baik Pak, persilahkan saya mengeceknya untuk
anda. Mohon tunggu sebentar. Baik Pak, kami memiliki beberapa kamar yang
tersedia pada saat itu. Tanggal berapa tepatnya kedatangan anda Pak?).

Mr. Brown     : March 16th. (16 Maret).

Receptionist   : How long will you be staying, Sir? (Berapa lama anda akan
menginap Pak?).

Mr. Brown     : I’ll be staying for 2 days. (Saya akan menginap selama 2 hari).

Receptionist   : Okay Sir. How many people is the reservation for? (Baik Pak.
Untuk berapa orang reservasi yang anda pesan Pak?).

Mr. Brown     : There will be two of us. So, I want to reserve only 1 room.
(Akan ada dua orang. Jadi, saya hanya ingin memesan 1 kamar).
Receptionist   : Would you like a room with twin beds or a double bed, Sir?
(Apakah anda ingin kamar dengan tempat tidur twin atau double, Pak?).

Mr. Brown     : A double bed, please. (Sebuah tempat tidur double).

Receptionist   : Okay Sir. Would you like to have a room with a view of the
mountain? (Baik Pak. Apakah anda ingin memiliki kamar dengan pemandangan
gunung?).

Mr. Brown     : If that type of room is available, I would love to have that.
What’s the rate for the room? (Jika kamar dengan jenis itu tersedia, saya akan
senang dengan itu. Berapa harga ruangannya?).

Receptionist   : The rate is five hundred dollars per night. What name will the
reservation be listed, Sir? (Harganya 500 dolar per malam. Atas nama siapakah
reservasinya akan di daftarkan Pak?).

Mr. Brown     : Daniel Brown. (Daniel Brown).

Receptionist   : Could you spell your last name, please? (Bisakah anda mengeja
nama belakang anda Pak?).

Mr. Brown     : Sure. B-R-O-W-N. (Tentu. B-R-O-W-N).

Receptionist    : Okay, thank you Mr. Brown. May I have your phone
number, please? (Baik, terima kasih Bapak Brown. Bisakah saya memiliki
nomor telepon anda?).

Mr. Brown     : Yes, my phone number is 1234-5678. (Ya, nomor telepon saya
adalah 1234-5678).

Receptionist   : Well Mr. Brown, now I’ll need your credit card information
to reserve the room for you. What type of card is it? (Baik Bapak Brown,
sekarang saya akan memerlukan informasi kartu kredit anda untuk mereservasi
ruangan untuk anda. Apakah jenis kartunya?).
Mr. Brown     : It’s Visa. The number is 43211234. (Kartunya Visa. Nomornya
adalah 43211234).

Receptionist   : What is the name of the cardholder, Sir? (Siapakah nama

pemegang kartunya Pak?).

Mr. Brown      : My name itself, Daniel Brown. (Nama saya sendiri, Daniel
Brown).

Receptionist   : Alright, Mr. Brown, your reservation has been made for the
16th of March for one room with a double bed and view of the mountain.
Check-in is at 1 P.M. Should you have another questions, please do not
hesitate to contact us.

(Baik, Bapak Brown, reservasi anda telah dibuat untuk tanggal 16 Maret untuk 1
ruangan dengan tempat tidur double dan pemandangan gunung.  Jam masuk
adalah jam 1 siang. Apabila anda memiliki pertanyaan lain, silahkan jangan ragu-
ragu untuk menghubungi kami).

Mr. Brown     : Okay, thank you so much. (Baik, terima kasih banyak).

Receptionist    : My pleasure, Sir. See you in March, Mr. Brown. Have a nice
day. (Dengan senang hati, Pak. Sampai jumpa di bulan Maret Bapak Brown.
Semoga hari anda menyenangkan).

Mr. Brown      : Sure, see you and have a nice day too.  (Tentu, sampai jumpa
dan semoga hari anda juga menyenangkan).
 Prosedur Check In

Guest: Good Morning.. I’ve booked a room through ticket.com (Selamat pagi..
Saya sudah booking lewat ticket.com)

Hotel: Good Morning.. May I see your ID please? (Selamat pagi.. Bisa lihat KTP-
nya?)

Guest: Here it is.. (Ini)

Hotel: Yes, we’ve your reservation Mr. Smith, one twin room, staying for two
nights. It is all paid up. (Ya, kami ada reservasi atas Mr. Smith, twin room, dua
malam. Sudah dibayar semua.)

Guest: Yes, you are right. (Ya benar.)

Hotel: Please sign your name here. (Tanda tangan di sini)

Guest: Sure. Can someone help me with my luggage? (Baiklah. Bisakah seseorang
membantu saya membawa koper ini?)

Hotel: Thank you very much Mr. Smith. I will call the bellboy to handle your
luggage. If you need any help just call the front desk. (Terima kasih Pak Smith.
Saya akan panggil bellboy untuk membawa kopernya. Kalau butuh bantuan
telepon saja front desk.)
 Prosedur Check Out Hotel

Guest: Good morning, I’d like to check out now. Here is my key. (Selamat pagi,
saya mau check out sekarang. Ini kunci saya)

Receptionist: Good morning. Let me just print you a receipt. Here you go.
(Selamat pagi. Akan saya cetakkan kwitansi untuk Anda. Silahkan)

Guest: Thanks. (Terima kasih)

Receptionist: Do you need a taxi or any help with your bags? (Apakah Anda perlu
taksi atau bantuan dengan barang bawaan Anda?)

Guest: Yes, please. I need a cab to take me to the railway station. (Ya. Saya butuh
taksi untuk mengantar saya ke stasiun)

Receptionist: There should be one waiting at the front doors. Let me take you
there. (Biasanya ada taksi di pintu depan. Mari saya antar)

You: Thank you. (Terima kasih)

 Chek in hotel

Guest: Hi.. I want to check in. (Hi.. aku mau check in)

Hotel: Hi.. Do you have any reservation? (Hai.. sudah reservasi?)

Guest: I’ve book through travel.com (Sudah booking lewat travel.com)

Hotel: And under what name you booking is? (Booking atas nama siapa?)

Guest: Jeniffer Crow. (Jeniffer Crow)

Hotel: Can you spell your last name, please? (Bisa ulangi nama belakangnya?)

Guest: C R O W (C R O W)

Hotel: Yes, we have reservation for Mrs. Jeniffer Crow for three night sarting
from today. Is that right. (Ya, kami ada reservasi atas nama Jeniffer Crow untuk
tiga malam mulai malam ini)

Guest: Yes, that is right. (Ya benar sekali)

Hotel: Can I have your ID please? (Bisa lihat KTP-nya?)

Guest: Here is my passport. (Ini passport saya?)

Hotel: Your room is all paid up. But we need $100 security deposit, we will
refund when you check out. How would you like to pay? (Kamarnya sudah
dibayar. Tapi kami butuh $100 untuk deposit. Mau bayar pakai apa?)

Guest: Take my card.. (Ini kartu saya)

Hotel: Thank you. Your room 404 is ready. And here is your key. (Terima kasih.
Kamarnya nomor 404. Ini kuncinya)

Guest: What time breakfast will be served? (Jam berapa sarapannya?)

Hotel: You will be served from 7:00 until 10:00. Just tell your room number to
restaurant front desk. (Sarapan mulai jam 7 sampai jam 10. Bilang saja nomor
kamarnya ke front desk restoran)

Guest: How about WIFI password? (Password WIFI-nya bagaimana?)

Hotel: Here in your key, there is a password stated. (Ini di kunci kamar, ada
passwordnya)

Guest: Thank you very much. I’ll just go to the room. (Terima kasih banyak. Saya
akan langsung ke kamar.)

Hotel: You’re welcome. If you need any help just press 0 to call front desk. (Sama-
sama. Jika butuh bantuan tekan 0 saja)
 TUGAS BAHASA ASING

TENTANG

DIALOG DI HOTEL

DISUSUN OLEH

RINDO DESRIANSYAH

KELAS X PH 2

SMK NEGERI 1 SOLOK SELATAN

TAHUN PELAJARAN 2020/2021