You are the operator in Sasson Hospital, Pune.

The head of Plastic Surgery

Department asks you to put a call through to a friend who is getting married.

At the same time there’s call from the Emergency. Which one will you attend

first? Decide and prepare the conversation.

Head of Plastic Surgery Department: Hello operator, this is Dr. Raj Head of Plastic Surgery
Department, can you connect Mr. Ram 3479336901.

Operator : Yes, I can but there is a call from the Emergency.

After attending the call I will get you back.

Head of Plastic Surgery Department: Ok. Please note the phone number after the name

Operator : Ok Sir.