Gather data and identify Prioritize and focus on top Brainstorm potential causes of Brainstorm possible solutions to Determine system and reports largest problem in area drivers from data (Pareto chart) problem (Fishbone Diagram, reduce or eliminate the problem to monitor results over time (SPC, (customer FMEA) (Mistake Proofing) Visual Controls) satisfaction/quality, cost, Observe and document speed/delivery, risks) current state of process (VSM, If problem due to common Identify top actions to improve the Estimate financial benefits and Process Map, Go and See) cause, identify sources of problem (NGT, Multivoting) improvement to metrics for 12 Review timeline and variation: months history of problem (Run Collect additional data to - Multi-Vari Studies Conduct small-scale improvements Chart) understand problem (Check - ANOVA to test out possible solutions Complete Control Phase tollgate sheets, Pictogram) - Regression review Identify stakeholders - Design of Experiments (DOE) Determine statistical validity of (SIPOC) Validate whether data being improvements in data (Hypothesis Schedule and review results for utilized is valid (Gage R&R) If problem due to special Tests) 30-60-90 days Fill out Project Charter cause, identify root cause: draft - 5 Why's Determine if problem is due to Develop full scale implementation Communicate and share success common or special cause plan to include documentation, and lessons learned Review project charter (Capability, SPC) Validate root cause or training, communication, with sponsor and champion source(s) of variation with data risks,assignees and dates (Gantt, Perform final review after one Complete Measure Phase FMEA) year Obtain signed Project tollgate review Complete Analyze Phase Charter tollgate review Complete Improve Phase tollgate Complete project summary review report