Department of Education

SCHOOLS DIVISION OF CITY OF MEYCAUAYAN

Pag-asa St., Malhacan, City of Meycauayan, Bulacan

Name of School
Junior High School

Activity Performance
10
Worksheet
in

Technology And Livelihood Education

Food and Beverage Services

1 3

1
ACTIVITY 1 CLUSTER MAP

MELC: LO 2. Prepare service stations and equipment

Code: TLE_HEFBS9- 12AS-Ic-d-2
Objectives:
1. identify the professional work habits and skills of an
F&B service staff;
2. identify practices in ensuring the personal hygiene for
food safety; and
3. Apply food hygiene and Occupational Health & Safety
measures.

Using the cluster map, identify the different work habits

and skills of an F&B service staff.

2
ACTIVITY 2 TRI-QUESTIONS APPROACH

Answer the following questions based on your

understanding of the lesson.

What is the importance of communication in FBS?

How does the emergence of online restaurant

reservations affect the food service organizations?

Why does first impressions important in taking table

reservations?

3
ACTIVITY 3 My Own Script in Table
Reservation!
Make your own script of table reservation, from answering
the phone, taking table reservation details up to saying
goodbye to the customer.

4
ACTIVITY 4 ONLINE RESERVATION

Performance Task:

Using your script in taking table reservation, your

teacher will call you to assess your actual performance
on how you will take table reservation on phone.
Assessment is based on the rubrics below.

CRITERIA IDEAL SCORE SCORE

Voice Quality 5

Sequence of Phone 5
Reservation

Phone Etiquette 5

TOTAL SCORE: 15

5
 ACKNOWLEDGEMENT

CAROLINA S. VIOLETA, EdD

Schools Division Superintendent

JERRY D. CRUZ, PhD, CESE

Asst. Schools Division Superintendent

DOMINADOR M. CABRERA, PhD

Chief, Curriculum Implementation Division

EDWARD C. JIMENEZ, PhD

Education Program Supervisor, LR Manager

RAMILO C. CRUZ, PhD

Education Program Supervisor, EPP/TLE/TVL

LOUIE P. DEL ROSARIO

Developer/Writer

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