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  • tf040142101

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    KASSAMBARA Mouhamed
    17 views6 pages
    The document contains a to-do list of incidents related to the unavailability of links between OML and OSN networks in multiple countries. It lists the incident tickets, descriptions, statuses, event types, priorities, timeframes, progress, and notes. The list tracks multiple ongoing and resolved incidents across different departments and networks.

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    The document contains a to-do list of incidents related to the unavailability of links between OML and OSN networks in multiple countries. It lists the incident tickets, descriptions, statuses, event types, priorities, timeframes, progress, and notes. The list tracks multiple ongoing and resolved incidents across different departments and networks.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    17 views6 pages

    tf040142101

    Uploaded by

    KASSAMBARA Mouhamed
    The document contains a to-do list of incidents related to the unavailability of links between OML and OSN networks in multiple countries. It lists the incident tickets, descriptions, statuses, event types, priorities, timeframes, progress, and notes. The list tracks multiple ongoing and resolved incidents across different departments and networks.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 6

    To-Do List

    Synthesis
    Front Office Handover Delete
    Country Type Tickets Incident Description Status Perimeter Event Type Priority SLA Start date End date Elapsed Time % ProgressDoneIncident Report NOTES
    indisponibilite des liens entre OML & OSN 5/4/2020 17:15 5/4/2020 23:15
    OML New 2003W58963 Closed TX Incident P1 4H 6:00:00 75% in-progress report investigations en cours

    indisponibilite des liens entre OML & OSN 5/4/2020 17:15 5/5/2020 23:15
    OSN New 2003W58965 Cancel IN Crise P2 02 Days 30:00:00 75% Draft Sent investigations en cours

    Page 1 of 6
    Synthe
    indisponibilite des liens entre OML & OSN
    OGB New 2003W58967

    indisponibilite des liens entre OML & OSN


    OML Old 2003W58964

    indisponibilite des liens entre OML & OSN


    OSN Old 2003W58966

    indisponibilite des liens entre OML & OSN


    OML Old 2003W58968

    indisponibilite des liens entre OML & OSN


    OGB New 2003W58967

    indisponibilite des liens entre OML & OSN


    OML Old 2003W58964

    indisponibilite des liens entre OML & OSN


    OSN Old 2003W58966

    indisponibilite des liens entre OML & OSN


    OML Old 2003W58968
    Synthesis
    5/5/2020 17:15
    Closed Core PS Probleme P2 16H

    5/6/2020 17:15
    Cancel VAS Crise P3 08H

    05 Business 5/7/2020 17:15


    Assigned Core IP Probleme P4
    Days
    5/8/2020 17:15
    In progress Core CS Plainte Client P3 4H

    5/5/2020 17:15
    Closed Core PS Probleme P2 16H

    5/6/2020 17:15
    Cancel VAS Crise P3 08H

    05 Business 5/7/2020 17:15


    Assigned Core IP Probleme P4
    Days
    5/8/2020 17:15
    In progress Core CS Plainte Client P3 4H
    5/10/2020 23:15
    126:00:00 ### Done investigations en cours

    5/7/2020 23:15
    30:00:00 50% Done investigations en cours

    5/8/2020 23:15
    30:00:00 ### ###Done investigations en cours

    5/9/2020 23:15
    30:00:00 ### ###Done investigations en cours

    5/6/2021 23:15
    8790:00:00 ### ###Done investigations en cours

    5/7/2020 23:15
    30:00:00 50% ###Done investigations en cours

    5/8/2020 23:15
    30:00:00 ### ###Done investigations en cours

    5/9/2020 23:15
    30:00:00 ### ###Done investigations en cours
    Last Updated: August 23, 2020

    IRR-IRD-MRF Phone List


    Last Name First Name Cities Departement Home Number Work Number E-mail Contact Type

    Page 6 of 6

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