ALTAMEDIA

ADVERTISING SERVICES

DAILY ACCOMPLISHMENT REPORT

Personal Information
NAME: Ruby Ann. C Cabayao PERIOD: August 22-25, 2020
DEPARTMENT: AltaMedia DESIGNATION: Customer Servie Representative

MONDAY
TIME ACTION UNDERTAKEN PURPOSE REMARK
7:00 Start of work
Answer all of the inquiries for both To make sure all of the
Iloilo Laundry Hub & Botika Ilonggo questions has been
answered.
Process Bookings (ILH) To make sure that all of
the bookings and
appointments has been
processed.
Answer calls for inquiries (ILH) Some of the queries are
via phone call.
Make some calls to Service team (ILH) To ask for the available
time of pick-up and
delivery, and to have a
better communication.
Confirm Booking (ILH) To inform the clients,
what time is their
laundry are going to be
picked-up.
Make some phone messages (ILH) To forward the details
of the client.
Monitor comment box (ILH & BOTIKA) To answer all the
questions in the
comment box and to
increase the number of
subscription
Process orders in Botika Ilonggo To encode and process
orders made in Botika
Ilonggo
Made 200 invites (ILH & BOTIKA) To increase the number
of likes in the page
To Make letter addressing to Surebiz To authorize Sir Jaz to A screenshot of a
Accounting process the delivery letter has been
Botika Ilonggo orders attached.
via J&T
 TUESDAY
TIME ACTION UNDERTAKEN PURPOSE REMARK

WEDNESDAY
TIME ACTION UNDERTAKEN PURPOSE REMARK
 THURSDAY
TIME ACTION UNDERTAKEN PURPOSE REMARK

FRIDAY
TIME ACTION UNDERTAKEN PURPOSE REMARK

SATURDAY
TIME ACTION UNDERTAKEN PURPOSE REMARK
7:00am Start for work
Answer all of the inquiries for both To make sure all of the Screen shot of the
 Iloilo Laundry Hub & Botika Ilonggo questions has been queries, has been
answered. attached
Process Bookings (ILH) To make sure that all of Screen shot of
the bookings and bookings at that
appointments has been time has been
processed. attached
Answer calls for inquiries (ILH) Some of the queries are Screen shot of
via phone call. phone queries, has
been attached
Make some calls to Service team (ILH) To ask for the available Screen shot of
time of pick-up and phone calls made
delivery, and to have a to service team,
better communication. has been attached
Confirm Booking (ILH) To inform the clients, Screen shot of
what time is their confirmation of
laundry are going to be bookings has been
picked-up. attached
Make some phone messages (ILH) To forward the details Screen shot of
of the client. phone messages,
has been attached
Monitor comment box (ILH & BOTIKA) To answer all the Screen shot of
questions in the comment box
comment box and to messages, has
increase the number of been attached
subscription
Made 200 invites (ILH & BOTIKA) To increase the number Screen shot of
of likes in the page invites has been
attached
Process orders in Botika Ilonggo To encode and process Screenshot of an
orders made in Botika order, has been
Ilonggo attached
11:00- Break time
12:00noon
4:00pm End of work

SUNDAY
TIME ACTION UNDERTAKEN
7:00am Start of work
Answer all of the inquiries for both
Iloilo Laundry Hub & Botika Ilonggo
Process Bookings (ILH)
Answer calls for inquiries (ILH)
Make some calls to Service team (ILH)
Confirm Booking (ILH)
PURPOSE REMARK
To make sure all of the
questions has been
answered.
To make sure that all of
the bookings and
appointments has been
processed.
Some of the queries are
via phone call.
To ask for the available
time of pick-up and
delivery, and to have a
better communication.
To inform the clients,
what time is their
laundry are going to be
picked-up.
 Make some phone messages (ILH) To forward the details
of the client.
Monitor comment box (ILH & BOTIKA) To answer all the
questions in the
comment box and to
increase the number of
subscription
Process orders in Botika Ilonggo To encode and process
orders made in Botika
Ilonggo
Made 200 invites (ILH & BOTIKA) To increase the number
of likes in the page
11:00-12noon Break time
Made 3 incident report To make reports Screen shot of
regarding to the missing incident report
clothes of 3 clients made at that time
shall be attached.
2:24pm Broadcast in Iloilo Laundry Hub To send LAUNDRY TIPS Screen shot of
and to make some broadcast, shall be
reminders to all attached
subscribers
4:00pm End of work

PREPARED BY: Ruby Ann Cabayao CHECKED BY: ______________________