New York HR Service Delivery

New York HR Service Delivery
New York HR Service

Delivery
Last updated: September 16, 2020
PDF generated on September 20, 2020

©2020 ServiceNow. All rights reserved. Terms of Use Privacy Statement
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in
the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which
they are associated.
Some examples and graphics depicted herein are provided for

illustration only. No real association or connection to ServiceNow
products or services is intended or should be inferred.
This PDF was created from content on docs.servicenow.com. The web
site is updated frequently. For the most current ServiceNow product
documentation, go to docs.servicenow.com.
If you have comments about this documentation, submit your feedback
to: docfeedback@servicenow.com
Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550
PDF generated on September 20, 2020 2

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
HR Service Delivery
Unlock enterprise productivity and give employees the service experience they deserve
with ServiceNow® HR Service Delivery. By providing employees with a single place to
manage their work needs while shielding them from back-end complexity, you can
deliver a great experience to meet the demands of a modern-day workforce.
Put service at the heart of your business
By meeting employees where they are, you empower them to find answers, get help,
and get things done with a simple swipe, click, or chat. Employees can self-serve
through the Now Mobile app and Employee Service Center. Digital workflows drive
action across any organizational function and can enable every department to service
employees more efficiently and effectively. New hires are guided through the
onboarding process with the Mobile Onboarding app, ensuring they're ready to
succeed from day one.
View and download the full info card for a highlight of HR Service Delivery features.

associated.
Streamline and automate activities to reopen workplaces after an

emergency
Assess workforce and workplace readiness as you prepare for

employees to return to the workplace after an emergency or
pandemic like COVID-19.
Streamline and automate activities in the face of an emergency
Mobilize your business continuity efforts during natural disasters and

pandemics like COVID-19.
Make it easy for employees to get HR services
Give employees anytime, anywhere access to HR services to increase

satisfaction.
Organize employee interactions by functional discipline
Manage employee interactions in a structured and efficient manner,

driving down the cost of service delivery.
Use HR Service Delivery to build great experiences
Replace manual and siloed processes with cross-functional digital

workflows for increased efficiency.

associated.
Employee-focused service creates competitive advantage
The intelligent, intuitive, and mobile-first tech that transformed real life
will radically transform work life.
Streamline and automate activities to reopen workplaces after an emergency
ServiceNow® Safe Workplace applications help you get insights into the readiness and
needs of employees to return to the workplace after an emergency or a pandemic like
COVID-19. You can then automate workflows to prepare workspaces and safety
equipment for their return.

associated.
Streamline and automate activities in the face of emergencies
Whether you are anticipating or are in the midst of an emergency, ServiceNow®

Emergency Response Management applications automate workflows that help you
assess and respond to events while keeping everyone in your organization informed and
connected.

associated.
Make it easy for employees to get HR services
Give employees anytime, anywhere access to HR services to increase satisfaction.

Omni-channel service through the Now Mobile app and Employee Service Center
enables employees to find answers, make requests, and get help. You can integrate
with existing HR management systems (HRMS), background check, e-signature, and
other services to improve operational efficiency. And you can simplify any process by
using intelligent and automated answers to guide employees.

associated.
Organize employee interactions by functional discipline
Manage employee interactions in a structured and efficient manner, driving down the
cost of service delivery. A purpose-built Centers of Excellence data model organizes HR
data, services, and processes by functional discipline, enabling you to support all types
of employee requests. You can deliver intelligence behind every interaction with virtual
agents. And a standardized case and knowledge management system means that live
agents have answers at their fingertips to provide help that is accurate, timely, and
consistent.

associated.
Use HR Service Delivery to build and deliver great experiences
Replace manual and siloed processes with cross-functional digital workflows for
increased efficiency. You can orchestrate activities across systems, departments, and
people. Intelligent, no-code builders such as the lifecycle event builder enable you to
easily configure digital workflows for onboarding and other important life events. And
employees get always-on assistance from virtual agents that speak their language and
learn from previous requests.

associated.
Employee-focused service creates competitive advantage
The intelligent, intuitive, and mobile-first technology that transformed consumers' lives will
radically transform work life. HR Service Delivery groups key applications into scalable
packages that can grow with your business. You can easily integrate HR Service Delivery
with the existing cloud and on-premise HR management systems you are already using.
And by enabling self-service, you drive down service delivery costs while providing help
that is accurate, timely, and intelligent.
Get started
• Work with an implementation specialist to achieve your desired business outcomes. To

learn more, visit the Customer Success Center.
• Take an HR Service Delivery course to build expertise and realize ROI faster. To sign up,
see ServiceNow training and certification.
• Read the product documentation, beginning with the HR Service Delivery overview.
Applications and features
• Safe Workplace
• Safe Workplace Dashboard
• Contact Tracing
• Employee Readiness Surveys

associated.
• Employee Health Screening
• Workplace Safety Management
• Workplace PPE Inventory Management
• Employee Readiness Core
• Employee Travel Safety
• Emergency Response Management
• Emergency Response Operations
• Emergency Outreach
• Emergency Self Report
• Emergency Exposure Management
• Emergency Response Management for Now Mobile
• Case and Knowledge Management
• Employee Document Management
• Employee Service Center
• Enterprise Onboarding and Transitions
• Mobile Onboarding app
• Now Mobile app for HR Service Delivery
• Performance Analytics for HR Service Delivery

associated.

New York HR Service Delivery

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

New York HR Service Delivery

Uploaded by

Copyright:

Available Formats

New York HR Service Delivery

New York HR Service

PDF generated on September 20, 2020

Some examples and graphics depicted herein are provided for

PDF generated on September 20, 2020 2

Put service at the heart of your business

PDF generated on September 20, 2020 3

Streamline and automate activities to reopen workplaces after an

Assess workforce and workplace readiness as you prepare for

Streamline and automate activities in the face of an emergency

Mobilize your business continuity efforts during natural disasters and

Make it easy for employees to get HR services

Give employees anytime, anywhere access to HR services to increase

Organize employee interactions by functional discipline

Manage employee interactions in a structured and efficient manner,

Use HR Service Delivery to build great experiences

Replace manual and siloed processes with cross-functional digital

PDF generated on September 20, 2020 4

Employee-focused service creates competitive advantage

Streamline and automate activities to reopen workplaces after an emergency

PDF generated on September 20, 2020 5

Streamline and automate activities in the face of emergencies

Whether you are anticipating or are in the midst of an emergency, ServiceNow®

PDF generated on September 20, 2020 6

Make it easy for employees to get HR services

Give employees anytime, anywhere access to HR services to increase satisfaction.

PDF generated on September 20, 2020 7

Organize employee interactions by functional discipline

PDF generated on September 20, 2020 8

Use HR Service Delivery to build and deliver great experiences

PDF generated on September 20, 2020 9

Employee-focused service creates competitive advantage

• Work with an implementation specialist to achieve your desired business outcomes. To

Applications and features

• Safe Workplace Dashboard

• Employee Readiness Surveys

PDF generated on September 20, 2020 10

• Employee Health Screening

• Workplace Safety Management

• Workplace PPE Inventory Management

• Employee Readiness Core

• Employee Travel Safety

• Emergency Response Management

• Emergency Response Operations

• Emergency Self Report

• Emergency Exposure Management

• Emergency Response Management for Now Mobile

• Case and Knowledge Management

• Employee Document Management

• Employee Service Center

• Enterprise Onboarding and Transitions

• Mobile Onboarding app

• Now Mobile app for HR Service Delivery

• Performance Analytics for HR Service Delivery

PDF generated on September 20, 2020 11

You might also like