Done by teacher Ester Torres

SPEAKING AND WRITING

1. WHO’S THE BEST AT COMPLAINING IN YOUR FAMILY? GIVE EXAMPLES.

The best one to complain in my family is my mom, but she doesn't complain much she complains when something is really unfair

2. DO THIS DEBATE WITH A CLASSMATE

WHY DO YOU THINK PEOPLE COULD COMPLAIN TO…

AND WHAT WOULD IT BE THE BEST WAY TO COMPLAIN?

TO A TAXI DRIVER TO A HOTEL RECEPTIONIST

TO A TAXI DRIVER
You could complain because the taxi drives very badly
The best way to complain is to speak poly at that time as a recommendation
If the taxi driver wants to charge you more than it is
TO A HOTEL RECEPTIONIST
They complain to the room they paid for is not the one they received, or because their room is not ready.
They could complain in writing but doing it with the administrator would be faster

TO A WAITER TO SOMEONE ELSE

 Done by teacher Ester Torres

TO A WAITER
You can complain to the waiter if your food has a fly or a hair on it.
The best way to complain is to be discreet, and polite asking to change your plate
TO SOMEONE ELSE
People complain about bad service, because you are waiting too long, or because they want to charge you more than what they offered
The best way to complain is to write in the complaint book.