Professional Documents
Culture Documents
1.Write the list of all facilities in the room – each correct 0.5 points ( max 10 points)
1.Term time
2.Single occupancy
3.Owner occupied
4.House swap
5.Laundry
6.En-suite bathroom
7.Valuables
8. Shifts
9. To restock
10. linen
3.Explain with few sentences the responsibilities of the following staff: - 4 points
Room attendant
Concierge
4. Which position describes the following job description: -2 points if it is correct with the
correct spelling
Job purpose: protecting the hotel and its guests against theft, vandalism and trespassers.
Responsibilities: pa trolling and monitoring hotel and grounds; reporting problems or
suspicious events;
liaising with the police.
Requirements: training provided, but experience of survei llance or law-enforcement
preferred.
1.Write the list of types accommodation- each correct 0.5 points ( max 10 points)
3.Explain with few sentences the responsibilities of the following staff: - 4 points
Housekeeper
Desk clerk
4. Which position describes the following job description:- 2 points if it is correct with the
correct spelling
Job purpose: ensuring everything in the hotel is working correctly.
Responsibilities: routine and emergency repairs in hotel grounds, public areas and rooms.
Requirements: high school diploma and previous experience in similar technical role.
Skills: self-sufficiency; extensive knowledge of electrics, plumbmg, ca rpentJy, health and
safety