Personal

Info
Komang Fajar Ardiana Address
Putra Jatibening Estate Block F1 no 12
Bekasi, Jakarta
Product Manager
Phone
08151649999
Summary
E-mail
Lead new product from creating product description document until product fajar.komang@gmail.com
launch, product monitor and life cycle. Liaise with other stake holder such
Date of birth
as, pricing, marketing communication, finance and customer service. Create
1975-03-16
and brief Q&A related to new product. Working together with technical team
to have a good solution for the product implementation.
Skills
Experience Microsoft office

2004-05 - Lead System Engineer advanced

2007-09 Digital Wave
Presentation
Maintain Voice Message System for Telkom Flexi and Mobile 8. Digital
Wave Indonesia has a project with Telkom and Mobile 8 under Samsung
and start running in the beginning 2004. Handle as first level of Charging and Billing
maintenance, trouble shoot and report directly to senior manager.
Maintain RBT system for Indosat and handle as first level of maintenance
and troubleshoot.
Accomplishment:
- VMS installation (system configuration) and implementation at Ambon
Telkom Flexi
- VSMS installation (system configuration) and implementation at Jakarta
Telkom Flexi
- VMS Mobile 8 installation (system configuration) and implementation at
Surabaya
- Mobile 8 IP base VMS installation (system configuration) and
implementation at Medan, Banjarmasin and Manado.

2007-11 - Prepaid/Postpaid Product Development Manager

2013-10 AXIS Telecommunication
Responsible for implement new product from end to end, create product
description, testing and reporting, product and quality service deliver.
Interact with related department to enhance the entire product.
Accomplishment:
- Delivered Missed Call Notification and Notify Me ; Feb 28, 2008
- Support end to end Migration from Huawei IN to Huawei OCS (On Line
Charging) – Sept 2009
- Delivering end to end National Roaming with XL Network as pilot project at
Medan – November 2009
- Prepared and testing SIM card for National Roaming – November 2009
- Supporting delivered end to end AXIS Postpaid – Feb 2010
- Prepared and testing from product side for handset bundling – yearly
project (2010 – 2012)
- Deliver new enhancement feature for OCS including end to end testing
from test bed to live system – Nov 2011
- Deliver end to end Loan Balance Product from system implementation,
data reporting until product UAT and monitoring product post launch –
 March 2012
- Enhance OCS features from document preparation until ready to
commercial – June 2012
- Deliver CDM system (promo base on handset type) from system
integration until product UAT, data report and system launch – Sept 2012
- Manage VLRID/Cell ID on OCS billing related to voice and sms tariff.
- Creating, monitor and deliver regional base promotion
- End to end test OCS upgrade version to CBS – March 2013
Training:
- Fundamental Marketing Training
- Business Think
- Maximizing Leadership Potential

2014-01 - Prepaid Product & Services Manager

2014-12 Ooredoo Myanmar
Responsible to deliver product from end to end, manage, monitor and
interact with technical division to implement the product correctly. Creating
product concept document, maintain product lifecycle. Translate
requirement from marketing into technical department so it can be
configured properly.
Accomplishment:
- Rollout a Ooredoo service at Myanmar as a second operator.
- Manage and delivered package (Voice, SMS and Data) for B2B enterprise
- Manage and delivered special tariff among members of one group for B2B
enterprise
- Manage and delivered special international tariff for B2B enterprise
- Manage and delivered package (Voice, SMS and Data) for prepaid
customer.

2015-02 - Campaign Execution Manager

2018-01 Indosat Ooredoo
Responsible to make sure all campaign has executed properly within
scheduled time, manage all running campaign, and liaise with other division
such as campaign planner, segment and technical. Also responsible to
make sure CMS system can deliver all campaign request from user and
work closely with CMS vendors.
Accomplishment:
- Integration from CMS system to self-service application for digital
campaign
- Integrated channel as Omni Channel (USSD, UMB, Social Media, Self
Service apps, Telesales)
- Implement SOS Pulsa which generate additional revenue for Indosat.

2018-02 - CVM/VAS Product Specialist

present Indosat Ooredoo
Responsible to implement, modified or change and deliver the product
which has been requested by users such as proposition, VAS, and
Channels. Transform the request through a document called iBRS and
discussed with technical team to be able to be implemented with a tight time
line. Testing the product with PQA team to make sure the quality of the
product is in the high quality.
 Education
1993-06 - Major D3 Computer Technical at Gunadarma University
1997-09 Technical lecture regarding personal computer and basic program

1998-05 - Major S1 Computer Technical at Gunadarma University

2000-06 Computer and Technical Business Lectures