Professional Documents
Culture Documents
Managers are like the conductor; they lead the facility’s strategy according to their vision. Also,
they organize human and physical resources to achieve the objectives and goals, moreover, they
lead the employees to create a comfortable work environment and a spirit of competition during
rewards, incentives, and promotions. This way the employees' loyalty. That’s what Issy
Sharp said about his experience on Four Seasons Hotels Chain “ it is all down to offering
the best possible service, which - crucially - he says is only possible if staff are happy.”
(Gordon,2016, Para 7).
References:
Carpenter, M., Bauer, T., & Erdogan, B. (2010). Management Principles, v. 1.1.
https://2012books.lardbucket.
org/books/management-principles-v1.1/index.html.
Gordon. D. (2016), A man for all seasons - how Issy Sharp built his hotel chain. BBC. Retrieved
from: https://www.bbc.com/news/business-37557539
204 words