English for International Tourism Intermediate

Placement Test B

Complete the sentences. Choose a), b), c) or d).

0 __b__ is the name of your hotel?

a) Where b) What c) Which d) How old

1 _____ tourists travel to different countries to their own.

a) Inbound b) Outbound c) Relative d) Domestic

2 We always take walking boots when we go on holiday, so we can go _____.

a) shopping b) recreation c) trekking d) outbound

3 Can I just _____ your details before I put the payment through?
a) right b) correct c) use d) check

4 I will send you an email _____ your booking.

a) saying b) confirming c) taking d) completing

5 _____ Marcel Canadian or French?

a) Does b) Do c) Is d) Are

6 _____ Isabel speak Portuguese?

a) Is b) Does c) Who d) Has

7 _____ do you go away on holiday?

a) How many b) How much c) How old d) How often

8 _____ do you usually stay in Paris?

a) Where b) What c) Who d) Which

9 _____is the journey from your house to the airport?

a) How much b) How many c) How often d) How long

10 _____ did you go on holiday with this year?

a) Why b) Who c) Where d) When

11 Geraldo works as the night-shift _____ at ‘The Golden Keys’ hotel.

a) entertainer b) guide c) waiter d) concierge

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12 Hiroko is a very _____ and outgoing person.
a) organizing b) interacting c) enthusiastic d) socializing

13 Please do not _____ to contact me if you have any questions.

a) hesitate b) look c) regard d) miss

14 I _____ apply for the position of Restaurant Manager.

a) write b) write to c) am writing d) am writing to

15 Claudio _____ responsible for the front desk operations.

a) has b) is being c) being d) is

16 The hotel _____ staff at the moment.

a) recruits b) doesn’t recruit c) isn’t recruiting d) is recruit

17 When _____ your hotel and catering course?

a) do you finish b) you finishes c) is finishing d) do finish

18 Who _____ the repairs to the restaurant this week?

a) supervises b) supervise c) is supervise d) is supervising

19 ‘Where is George?’ ‘He _____ a guest with their luggage.’

a) help b) helps c) is helping d) isn’t helping

20 I’m sorry, but Lorna _____ on Mondays. It’s her day off.
a) don’t work b) doesn’t work c) isn’t working d) is working

21 Students get a _____ of 10% on the price of a tour.

a) discount b) offer c) decline d) check

22 This _____ gives information on sightseeing in this city and includes a map of the city centre.
a) leaflet b) advice c) sight d) feedback

23 Hello, Tourist Information. Angela speaking. _____ I help you?

a) What can b) Where can c) Which can d) How can

24 Thank you _____ us. Have a nice day.

a) to call b) for calling c) for to call d) by calling

25 _____ fish market is in the old city of Cadiz.

a) The best b) Best c) The better d) The bestest

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26 The Hotel Miramar is _____ the Hotel Playa.
a) the biggest than b) the bigger than c) bigger than d) biggest than

27 We had some of the _____ views of the city from our apartment.
a) spectacular b) spectacularer c) more spectacular d) most spectacular

28 Is the pool here _____ the one we swam in yesterday?

a) more long than b) longest than c) longer than d) more longer than

29 The second village we visited was _____ the first.

a) the isolatedest b) more isolated c) isolateder than d) more isolated than

30 This is the _____ airport in the country.

a) modernest b) more moderner c) most modern d) more modern

31 The brochure said _____ were included in the package deal but that some guests also tipped staff.
a) extras b) overcharge c) pay back d) gratuities

32 I always love to go _____ when I am on holiday. I love seeing all the fish in the sea.
a) snorkelled b) snorkelling c) to snorkelling d) snorkel

33 Make sure everyone knows how much the tour costs and which activities have an _____.
a) extra charge b) extra cost c) major charge d) specialist cost

34 Before the tour, find out if participants have any _____, e.g. problems with mobility.
a) knowledge b) special meals c) special needs d) printed information

35 The theatre in Queen’s Street first _____ 90 years ago.

a) to open b) opened c) opens d) opening

36 My parents _____ at the hotel until 8 p.m.

a) arrive b) arrived c) didn’t arrive d) did arrive

37 _____ your trip to the city museum?

a) Do you enjoy b) You enjoys c) Are you enjoy d) Did you enjoy

38 In the past, this _____ the busiest port in the country.

a) is b) was being c) was d) were

39 They _____ to reserve a table but the restaurant was full.

a) tried b) tryed c) didn’t try d) did tried

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40 When _____ to become a chef?
a) you decided b) did you decided c) did you decide d) are you deciding

41 These days you can find very _____ holiday packages on the internet.
a) affordable b) budget c) luxury d) affording

42 Our airline offered us a _____ coffee before our flight.

a) budget b) compliment c) request d) complimentary

43 I would like to offer you a full _____ as a gesture of goodwill.

a) feedback b) refund c) return d) receipt

44 I am very _____ for any inconvenience caused.

a) apologies b) apologize c) sorry d) unhelpful

45 _____ tell me where the restaurant is, please?

a) May you b) Shall I c) Can I d) Could you

46 _____ you like to see our evening menu?

a) Shall b) Would c) Could d) Can

47 _____ take your name please?

a) Could you b) May I c) Shall you d) Must I

48 _____ I order a taxi to collect you in the morning?

a) Will b) Would c) Shall d) May

49 _____ have the bill, please?

a) Can we b) Can you c) Shall we d) Shall you

50 _____ you tell me where the station is, please?

a) May b) Shall c) Must d) Could

51 At the end of the meal we ordered coffees and ask for the _____.
a) receipt b) bill c) refund d) tip

52 Do you always set the tables with red _____?

a) buffets b) cloths c) papers d) serviettes

53 The sea bass is lightly _____ with sea salt and black pepper.
a) seasoned b) dressed c) served d) made

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54 The chicken _____ peas, carrots and potatoes.
a) is coated with b) is made with c) comes with d) is marinated in

55 How _____ people are you expecting at the buffet?

a) some b) many c) much d) a lot of

56 Do you know how _____ the tour will cost?

a) much b) some c) many d) any

57 There are _____ children in the swimming pool today.

a) much b) any c) some of d) a lot of

58 So, you don’t want _____ beverages with your food?

a) any b) lot of c) many d) much

59 Would you like _____ ice in your drink?

a) much b) many c) some d) an

60 Are you expecting _____ guests to arrive this afternoon?

a) a b) much c) any of d) a lot of

61 We saw a lot of different _____ on our safari holiday and took hundreds of photos.
a) bays b) wildlife c) trekking d) natures

62 The _____ in Conaima National Park were breathtaking. My favourite was the Angel Falls because the
water looked amazing as it came off the top of the rocks.
a) waterfalls b) harbours c) valleys d) cliffs

63 Please _____ take a brochure at the end of this presentation.

a) freely b) feel free to c) be free to d) welcome to

64 _____ from these photos, the hotel has a range of facilities on offer.
a) As seeing b) Do you see c) I’m seeing d) As you can see

65 We _____ the house at 6 a.m. in the morning.

a) ’s leaving b) ’re leaving c) will leave d) go to leave

66 We _____ the house at 6 a.m. tomorrow.

a) will visit b) are visiting to c) visiting d) are going to visit

67 Jean and Bill _____ at the Hotel Delux for the first two nights of their holiday.
a) are staying b) are going stay c) will stay d) is going to stay

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68 I hope _____ us at dinner tonight. It’s our last night at the hotel.
a) you’ll join b) you will joining c) are to join us d) you going to join

69 I’m sure you _____ your holiday. The islands are beautiful. Have a great trip!
a) will enjoying b) are enjoying c) ’ll enjoy d) are going to enjoy

70 Who _____ you at the airport when you get there?

a) is to meeting b) meets c) are meeting d) is going to meet

71 We were only allowed one piece of hand _____ on the plane.

a) package b) baggage c) bag d) objects

72 What is the _____ for a return flight from New York to Milan?
a) fair b) fare c) fee d) salary

73 On _____ of the company, I’d like to wish you a very enjoyable trip.
a) call b) opinion c) gesture d) behalf

74 I’m _____ we’re no longer taking orders as the restaurant is about to close.
a) afraid b) regret c) apologies d) understand

75 Passengers _____ leave their seats when the plane is landing.

a) have to b) mustn’t c) should d) are allowed to

76 Guests _____ use the swimming pool at any time of the day.
a) mustn’t b) have to c) should d) are allowed to

77 _____ show my passport when I book into my hotel?

a) Do I have to b) Do I must c) Am I allowed to d) Am I not allowed to

78 All guests _____ check out before 10 a.m. on the day of their departure.
a) should b) are allowed to c) must d) mustn’t

79 In some countries you _____ smoke in bars and restaurants.

a) have to b) must c) shouldn’t d) are not allowed to

80 If you are really tired, you _____ go and lie down for a while. It might help.
a) have to b) should c) must d) are allowed to

81 As a gesture of goodwill, the airline _____ us to business class.

a) upgraded b) regraded c) restored d) extended

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82 How long will it take to _____ this building?
a) innovate b) restore c) budget d) outsource

83 Will you _____ the same credit card?

a) pay for b) be paid with c) be paying to d) be paying with

84 How was your _____ with us?

a) visit b) stay c) occupancy d) service

85 How long _____ here now?

a) did you work b) are you working c) had you worked d) have you worked

86 I _____ time to check on the flights yet.

a) have have b) haven’t had c) hadn’t had d) have had

87 Sorry but Karina’s _____ work for the day. Would you like to leave her a message?
a) left just b) yet left c) already left d) not left

88 He _____ before and is really excited about the flight.

a) isn’t flown b) ’s flying c) ’s never flown d) ’s never flied

89 We’ve _____ a call for you Mr O’Neil.

a) received yet b) yet received c) received just d) just received

90 Have you _____ the Grand Canyon?

a) ever been to b) never gone c) already visit d) not ever seen

91 Have you see the latest marketing _____ by the Scottish Tourism Board? It’s wonderful.
a) advert b) campaign c) flyer d) media

92 You’ll have to think of a more memorable _____ if you want to hold people’s attention.
a) discount b) slogan c) e-brochure d) social network

93 If you tell your friends about this place, we _____ them a good discount.
a) ’ll offer b) will offer to c) offer d) are going to offer

94 I’ll make you a _____ because you’re staying at my uncle’s hotel.

a) special break b) concession c) special deal d) negotiation

95 If you _____ time, please leave feedback for us.

a) are having b) have c) have had d) had

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96 _____ get good tips if you are friendly to customers.
a) Probably you’ll b) You won’t c) You may will d) You will probably

97 They _____ many visitors if they don’t renovate the hotel.

a) attract b) don’t attract c) won’t attract d) aren’t attracting

98 I _____ get the chance to do much sightseeing if I’m there on business.

a) will b) will probably c) may d) probably won’t

99 If I _____ early tomorrow morning, I will go swimming in the hotel’s pool.

a) get up b) got up c) will get up d) was getting up

100 Will you visit Ash and Rich when you _____ Vancouver?
a) will visit b) are going to c) go to d) have gone

TOTAL / 100

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