Synopsis

Submitted to Department of MCA for

Project (MCA 612)
Session 2012-13

Submitted by Submitted to
Student Name :ASHISH TRIPATHI Coordinator Name : Mrs. SURBHI
KANSAL
Roll Number :1002814009
Email Id : ashtripathi90@gmail.com

IDEAL INSTITUTE OF TECHNOLOGY,

GHAZIABAD
 PROJECT SYNOPSIS ON
Kanca Infosys CRM web portal
(One Roof Solution…Hardware, Software & Services)
SUBMITTED IN PARTIAL FULFILLMENT FOR AWARD OF

DEGREE

IN

COMPUTER APPLICATION

BY

(ASHISH TRIPATHI)

(1002814009)

UNDER THE GUIDANCE OF

(MR. SANTOSH CHOUDHARY)

AGILE SOFTECH PVT. LTD.

G-127, PATEL NAGAR III, GHAZIABAD, UP
 COMPANY PROFILE

AGILE SOFTECH PVT. LTD. Ghaziabad was incorporated as a Private

Limited Company in 2010 with the objective of providing quality service in the
field of Information Technology.

With registered office in Delhi, Agile Softech private limited provides

superior solution and services for managing the implementation of
CUSTOMIZED ERP, WEB SITES, PORTAL in the all industry, serving both the
domestic and international sectors .Our goal is to exceed the expectations of
every client by offering outstanding customer service, increased flexibility, and
greater value, thus optimizing system functionality and improving operation
efficiency.

With our trained professionals we can provide top class service in such areas
as Software development, Training, Web designing & hosting, Search engine
optimization, Internet services and other IT enabled services.

The Company provides software products, IT services and solutions for a

variety of industry verticals including College, School, Insurance, Banking,
Capital Markets, Mutual Funds & Asset Management, Wealth Management,
Manufacturing and Retail. These solutions and services include Managed IT
Services, Application Software Development & Maintenance, Business
Intelligence, IT consulting and various Transaction Processing services.
At Agile, we are striving to understand changing customer needs, and enrich
their quality of life by simply making the technology readily usable for them.
We are proud to have solid Information Systems Professionals who study,
design, develop, enhance, customize, implement, maintain and support various
aspects of Information Technology.
 INTRODUCTION OF PROJECT

Introduction:

Kanca CRM Web portal will be leading destination for

Hardware & Software purchase in India & World, offering some of the best
prices and a completely hassle-free experience with options of paying through
Cash on Delivery, Debit Card, Credit Card and Net Banking processed through
secure and trusted gateways. Now shop for your laptops, hardware, software &
AMC (Annual Maintenance Contract). Some of the top selling brands on the
website are Samsung, Dell, HP, Sony, Canon, LG, and Toshiba. This web site
also offers free home delivery for many of our products along with easy
interest-free EMI options.

This site will be controlled and operated by Agile Softech and products are sold
by Owner Company. All material on this site, including images, illustrations,
audio clips, and video clips, will be protected by copyrights, trademarks, and
other intellectual property rights. Material on Website will be solely for
personal, non-commercial use. No one can make copy, reproduce, republish,
upload, post, transmit or distribute such material in any way, including by e-
mail or other electronic means and whether directly or indirectly and you must
not assist any other person to do so. Without the prior written consent of the
owner, modification of the materials, use of the materials on any other web site
or networked computer environment or use of the materials for any purpose
other than personal, non-commercial use is a violation of the copyrights,
trademarks and other proprietary rights, and is prohibited. Any use for which
you receive any remuneration, whether in money or otherwise, are a
commercial use for the purposes of this clause.
 OBJECTIVE OF PROJECT

OBJECTIVE:
Our Objective is to create a CRM web portal for a
company of service Industry that will provide all the required information
by the single web sites and will cater the need of Customers /Company by
providing better services, better information , & better payment gateway
Below is the list of functions:

 To manage product , customer , payment , order track data

effectively
 To help the customer in working easily and efficiently.
 To manage sales data effectively
 To evaluate sales performance of different product.
 To generate sales report
 To generate quotation
 To provide better service for AMC
 To perform analysis on customer data
 Simplify marketing and sales processes
 To help the sales people in reducing errors that are
encountered frequently during sales
 Manual operations by concurrently updating the data stored
in many places.
 To provide security as only an authorized user can interact
with the system
 To Provide product information to the customer
 Provide a fast mechanism for correcting service deficiencies.
 To provide mechanism to deal with customer complaints
effectively.
 To provide list of customers whenever needed by salesman,
administrator or customer relationship executive.
 To send Offer Letter to customers by finding right customer
group.
 To do customer segmentation on basis of income, occupation
and territory.
 To perform analysis of sales data on the basis of product,
salesman, and territory.
 To provide facility of submitting feedback of the customer.
 Provide better payment gateway.
ROLES/MODULE/START DATE &
EXPECTED END DATE

MY ROLE: DEVELOPER

KEY RESPONSIBILITES ARE:-

 DATABASE PROGRAMMING
 BUSINESS LOGIC CODING
 WEB SERVICES DEVELOPMENT
 WEB/SERVER SIDE PROGRAMMING
 CLIENT SIDE PROGRAMMING

START DATE: 21st JAN 2013

EXPECTED END DATE: 30TH MAY 2013

Modules:-
 Administration :
By using the Website, Admin shall be responsible for maintaining the confidentiality of
customer/Company Login Name and Password, and Admin shall be responsible for all
activities that occur under customer/Company Login Name. Admin reserve the right to
indefinitely suspend or terminate or block access of customer/company membership on
the Website and refuse customer/ company access to the Website. This module will
maintain administration related information

 CRM modules:

This module will contain customer related information. Their complete details, contact
information, feedbacks etc.

 AMC Module : Deal with Annual Maintenance contract

 Payment modules: This module will contain Payment related information.

 Hardware Product modules:

This module will contain product related information, description, prices etc.

 Software Product modules:

This module will contain software product related information, description, prices etc.

 Offer & Scheme Modules:

This module will contain all offers related information, by different companies.

 Advertisement Modules :
This module will contain advertisement related information that will be earning for web
sites.

 Quotation Modules :
Customer will get Quotation on request from vendors
 DFD’S AND ER-DIAGRAM

DFD’S:
CONTEXT LEVEL

CUSTOMER

SEND REQEST GET RESPONSE

KANCA WEB PORTAL

PAYMENT DETALIS

CUSTOMER DETAILS

ADD/UPDATE
PRODUCT

PAYMENT
PAYMENT STATUS
AUTHARITY
ADMINISTRATOR

0-LEVEL
 CUST_DETAILS
NEW_USER REGISTRATION 1.0
CUSTOMER LOGIN TABLE

LOGIN
OLD_USER
2.0

ACCEPTANCE_USER

SEARCH_PRODUCT

ADD FEEDBACK 5.0

SEARCH AMC
4.0
PRODUCT 3.0
4.0

PRODUCT_LIST AMC_DETAILS

PRODUCT_REQUEST
PRODUCT_TABLE
PRODUCT_RESPONSE
PRODUCT_REPORT
PURCHASE THROUGH PRODUCT_DETAILS
REGISTER_MUST PAYMENT AUTHORITY
6.0
CUSTOMER_PURCHASE

ADD/UPDATE AMC_TABLE

PRODUCT
PRODUCT
MANAGEMENT 7.0

PRODUCT_INFORMATION

AMC_INFORMATION

ADMINISTRATOR CUSTOMER_DEATILS
ASK_FOR_RENEWAL

ORDER
MANAGEMENT
CHECK_ORDER REQUEST
RESPONSE
 ER-DIAGRAM

LOGIN

IS A

ADMIN CUSTOMER

NAME IS A CNAME

LOGIN ID LOGIN ID

NORMAL USER COMPANY

ADDRESS
ADDRESS
PHONE NO
MOBILE NO
PURCHASE

ITEM NO ITEM NO

ITEM HARDWARE SOFTWARE ITEM NAME

NAME

PRICE
PRICE
CONTAINS

PURCHASE
PAYMENT
DATE
STATUS
PURCHASE PRODUCT
DETAILS DELIVERY
ITEM NO STATUS
 SERVICES

AMC FEEDBACK

COMPLAINT NO
REQUEST AMC STATUS
SOFTWARE / HARDWARE
USED IN PROJECT

SOFTWARE REQUIRED:
 O/S : WINDOWS XP/WINDOWS 7/ANY OTHERS
 WEB SERVER : IIS
 FRAMEWORK : .NET
 IDE : VISUAL STUDIO 2010
 LANGUAGES: C#
 SERVER SIDE PROGRAMMING : ASP.NET
 SCRIPTING LANGUAGE : JAVA SCRIPT
 MARKUP LANGUAGE : HTML / XHTML
 ADVANCE FEATURES: AJAX / LINQ / WCF
 DATABASE :SQL SERVER 2008

HARDWARE REQUIREMENTS:

Hardware Requirement

Processor Pentium Class PC (P4 - 3 GHz or greater; faster processor or multiple

processors recommended)

Memory 4 GB of RAM or more recommended

Hard Disk  Approximately 10 GB of free space at local system

 Approximately 200 GB of free space on the system hosting the
database
 Services for security vulnerabilities