KII5021 Professional Development Assessment Task

KII5021-AT-V1.05062018 Downtown Australia Pty Ltd t/a Kingsford International Institute

RTO:45363 | CRICOS: 03689D

0
KII5021 Professional Assessment Task
Development 1

Assessment Instructions
Version number Summary of Changes

KII-AIAT1BSBWOR501-V1.0-17052017 IBSA version

KII-AIAT1BSBWOR501-V1.1-25052017 Contextualisation done on IBSA version

KII-AIAT1BSBWOR501-V1.2-22062017 Instruction 5 & 6 included

Assessment Task 1: Manage personal work priorities

Required documents and equipment

● Case Study organisation documentation – Adept Owl Games

● Marking Guide

● Assessment Task 1 including Work Plan template

● An exercise book suitable for the maintenance of a journal

Instructions for assessor

This task uses a fictional case study organization.

1. Explain to each student that they are to imagine that they have just been employed
by the case study organization, Adept Owl Games, in the role of Office Administrator
and provide them with the Case Study organisation documentation

2. Explain the duties of the Office Administrator role outlined in point 1 of the task
Instructions and refer them to the relevant case study organization for the student to
use in identifying and prioritizing work goals.

3. The student must develop two work plans using the template format provided in the
assessment task to achieve two work goals.

4. The student must keep a journal describing the process of managing work priorities.

5. Student have to how he/she is playing a role model in these activities

6. Make 1-2 changes in KPI to see how student accommodates them.

Planning the assessment

Recommended date for assessment: After Session 2.

Time required for assessment: 2–3 hours.

The student must submit:

 a completed journal with all required content

 Two (2) work plans produced using Microsoft Word

KII5021-AT-V1.05062018 Downtown Australia Pty Ltd t/a Kingsford International Institute

RTO:45363 | CRICOS: 03689D

1
ASSESSMENT COVERSHEET

Unit:
Course Name:
Training
Package:
Assessment
Tool: Assessment Task 1

Student must fill this section:

Student Name:

Student ID:
Privacy Release “I give my permission for my assessment material to be used in
Clause: the auditing, assessment validation & moderation Process”
“I declare that:
 The material I have submitted is my own work;
 I have kept a copy of all relevant notes and
Authenticity
reference material that I used in the production of
Declaration:
my work;
 I have given references for all sources of information that
are not my own, including the words, ideas and images of
others.”
Student
Date:
Signature:

Assessment Completion Status

Non- Assessor’s
Attempt Satisfactory Date
Satisfactory Signature

Initial attempt  

2nd attempt/Re-
assessment  

Feedback to student:
Information for Student:

 All work is to be entirely of the Student.

General Information for this assessment:
 Read the instructions for each question very carefully.
 Be sure to PRINT your FULL name & LAST name in every place that is provided.
 Short questions must be answered in the spaces provided or follow the word limits as
instructed.
 For those activities requesting extra evidence such as: research reports, ESSAY reports,
etc. The student must attach its own work formatted in double space, Arial 12 pts.
 All assessment tasks must be addressed correctly in order to obtain a competence for
the unit of competency.
 If the Student doesn’t understand the assessment, they can request help from the
assessor to interpret the assessment.
 All assessments must be submitted online. Login to www.kiionline.edu.au and follow the
subject link to submit your assessments. Note that the hard copy of the assessments
will not be accepted.
Re-assessment of Result& Academic Appeal procedures:
If a student is not happy with his/ her results, that student may appeal against their grade via a
written letter, clearly stating the grounds of appeal to the Operations Manager. This should be
submitted after completion of the subject and within fourteen days of commencement of the
new term.
Re-assessment Process:
 An appeal in writing is made to the Operations Manager providing reasons for re-
assessment /appeal.
 Operations Manager will delegate another faculty member to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a review
panel is formed comprising the lecturer/trainer in charge and the Operations Manager
OR if need be an external assessor.
 The Institute will advise the student within 14 days from the submission date of the
appeal. The decision of the panel will be deemed to be final.
 If the student is still not satisfied with the result, the he / she has the right to seek
independent advice or follow external mediation option with nominated mediation
agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be required to
re-enrol in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her
judgement based on principles of assessment. These principles require assessment to be
reliable, fair, practical and valid.
Academic Appeals
 If you are dissatisfied with the outcome of the re-evaluation process, you have a right to
appeal through academic appeals handling protocol.
 To appeal a decision, the person is required to complete the KII- Request for Appeal of a
Decision form with all other supporting documents, if any. This form is available via our
website. The completed Request for Appeal form is to be submitted to the Student
Support Officer either in hard copy or electronically via the following contact details:
Student Support Officer, Kingsford International Institute (KII), Level 6, 128-136
Chalmers St, Surry Hills, NSW 2010, Email: admin@kii.edu.au
 The notice of appeal should be in writing addressed to the Operations Manager and
submitted within seven days of notification of the outcome of the re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you must re-
enrol in the unit.
 In emergency circumstances, such as in cases of serious illness or injury, you must
forward a medical certificate in support of a deferred appeal. The notice of appeal must
be made within three working days of the concluding date shown on the medical
certificate.
 The decision of Operations Manager will be final.
 Student would then have the right to pursue the claim through an independent external
body as detailed in the students’ complaint / grievance policy.
“I understand all the above rules and guidelines for the assessment”

Full Name Signature Date (dd/mm/yyyy)

Submission Details of Assessment

The assessment task is due on the date specified by your assessor. Any variations to this
arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See instructions below
for details.

Purpose of the Assessment

This task will provide the opportunity to demonstrate that you have the ability to set personal
work goals and to prioritise them.

Introduction

This task uses a fictional case study organization, Adept Owl Games, to simulate a business
for you to work in.

For this task you are required to:

 use organizational information to help you to identify personal work goals and
prioritise them.

 develop two work plans to achieve two personal work goals.

 keep a journal describing how you the process of managing work priorities.

Instructions

1. You are to imagine that you have just been selected to take up the role of Office
Administrator within the Operations team of a fictional case study organization, Adept
Owl Games (refer Organisation Chart in Adept Owl Games Company Information
handout).

Amongst your responsibilities, your new role includes the need to:

 Use office equipment

 Purchase stationery and consumables

 Use computer technology

 Communicate with other staff and suppliers using electronic media

2. Review the Mission, Vision, Values, Strategic Directions and policies and procedures
contained within the Adept Owl Games Company Information handout.

3. In your Journal, list the organisation’s policies, procedures and plans that you think
will influence the goals to be set for you in your new role. How, you think, will it show
that you are a positive role model in your workplace?

4. Using the information from steps 1 and 2, identify four to five personal work goals.
 Document the goals in your journal and describe why you have chosen them and how
they will help you in your new job.

5. Develop Key Performance Indicators (KPIs) that you can use to measure performance
in relation to each of the identified work goals from step 3.

Document the KPIs in your journal and describe:

a. How you will gather the data relating to each KPI;

b. What factors may affect your ability to maintain performance and how you
will manage these;

c. What you believe are your own personal strengths and how you will use these to
achieve your personal work goals;

d. What you believe are your own personal weaknesses and how you will minimise
the effect of these on achieving your personal work goals.

e. Revise step 4 as per KPI that may be set by your supervisor (assessor)

6. Prioritise the identified personal work goals from highest to lowest and record the
priority rating for each one in your journal. Describe the process and factors you
considered to prioritise them.

7. Choose two of the personal work goals that you believe are the highest priority.

8. Consider what activities you could carry out to achieve the two personal work goals.
Using the template provided in Appendix 1 as an example, use Microsoft Word to
develop a work plan each of the two goals.

9. In your journal, describe why you chose the work activities documented in your work
plans.

10. In your journal, describe:

a. How goal setting, prioritization and work planning help to demonstrate an

organized approach to a work role;

b. How work planning can help to maintain an appropriate work–life balance,

manage stress and maintain health.

11. Submit the required evidence to your assessor as indicated below. Be sure to keep a
copy for your records.
Evidence that you need to submit to your Assessor

You must submit the following: Tick off below when you have submitted


 a completed journal with all required
content


 Two (2) work plans produced using
Microsoft Word

What your assessor will be looking for evidence of

● use of literacy skills to interpret written job descriptions, business plans, policies and
procedures, etc.

● use of organisational skills to set and achieve priorities

● application of principles and techniques of performance measurement:

○ identification of personal behaviour to assist in managing work priorities and

work–life balance

○ goal setting

○ time management

● application of organisational policy, plans or procedures to setting or planning the

achievement of personal work goals

● application of knowledge of work practices to improve personal performance.

KII5021 Professional Development Assessment Task 1

Appendix 1 – Work plan

Person
Work activity Description Goal/s KPIs Timeframe responsible

KII5021-AT-V1.05062018 Downtown Australia Pty Ltd t/a Kingsford International Institute

RTO:45363 | CRICOS: 03689D