CURRICULUM VITAE - LENA HONG

lenahong.2016@pbs.smu.edu.sg
https://lenahong2016.wordpress.com/

17 years in a variety of planning and policy portfolios in the Singapore public service:
- Civil Aviation Authority of Singapore (CAAS)
- Ministry of Culture, Community & Youth (MCCY)
- EDB Investments (EDBi), venture arm of the Singapore Economic Development Board

2016 onwards Enrolled in PhD in Business (Strategic Management & Organisation),

Singapore Management University

mid 2014 – 2015 Associate Director (Corporate Planning), EDBi

 Conducted environmental scans and strategic reviews of developments in
corporate venture capital
 Ensured accurate updates to corporate KPIs in the area of venture
investments, through regular discussions with investment teams and
corporate finance
 Organised meeting of the board of directors, including preparing agenda
and clearing board deck with Chairman and CEO.

Senior Assistant Director (Human Resource Development), MCCY

 Led team of 6
 Oversaw performance management, rewards management, talent
management and training & development
 Completed MCCY’s first staff structure, working with Hay Group to size jobs
 Reviewed scholarships, revamped induction programme for new hires and
implemented new policies on training.

2013 – mid 2014 Deputy Director (Air Transport), CAAS

 Led team of 11
 Oversaw development of air transport policies to grow the Singapore air
hub and the economic regulation of airlines
 Negotiated air services agreements with countries in South Asia, Northeast
Asia and Middle East to obtain air traffic rights for Singapore carriers
 Ensured smooth operations of the air charter permits and air carrier
licences systems for non-scheduled and scheduled air operations
 Oversaw the development of the annual work plan for Air Transport
Division, and preparation of talking points for political office holders

2012 – 2013 Deputy Director (Singapore Aviation Academy), CAAS

 Led team of 25
 Oversaw strategic planning and collaboration development, finance and
course administration, marketing and promotion, corporate
communications and alumni management.
 Developed the 10-year Masterplan for the Singapore Aviation Academy
from 2012 to 2022.
 Prepared annual budget and ensured smooth operations of the academy,
including promoting training programmes internationally, engaging
international participants, managing payments and alumni, and pursuing
 partnerships with overseas aviation organizations, such as UK National Air
Traffic Services, and Embry-Riddle Aeronautical University (US).
2008 – 2011 Assistant Director (International Relations), CAAS
 Led team of 8
 Oversaw the development of the annual work plan for International
Relations Division.
 Prepared case to defend Singapore’s air hub interest at the U.N. Framework
Convention on Climate Change as well as climate change-related forums of
the International Civil Aviation Organisation (ICAO), the U.N. specialised
agency for civil aviation.
 Formulated and implemented strategy for Singapore’s re-election into the
Council of the ICAO.
 Custodian of CAAS international relations policy, facilitated visit by high-
level foreign guests, organised hospitality programmes

2004 – 2008 Senior Human Resource Manager, CAAS

 Led team of 8
 Oversaw Learning & Development, Employee Communications and Staff
Benefits
 Implemented employee engagement surveys, flexible benefits, 360-degree
feedback and coaching, and management-staff communication platforms

1998 – 2004 Operations Manager (Air Traffic Services), CAAS

 Developed airspace policies and reviewed air traffic management
procedures, to ensure safe and efficient air navigation services in and out of
Singapore airports.
 Licensed as Changi Control Tower air traffic controller from 1999-2000

Educational Qualifications
*Summaries of grades are found in next page.

Period Name of School Highest Qualification Other Achievements

Attained*
2011 – 2012 Nanyang Technological Master of Business Nanyang Fellows MBA, awarded by NTU
University Administration  5 weeks programme in the U.S.
(Wharton Business School and MIT Sloan
School of Management)
2008 London Business School 4-week Accelerated Development programme

1994 – 1998 National University of Bachelor of Science  1997/8 NUS Wallace Prize – best student
Singapore (1st Class Honours in in Zoology in Honours Year
Zoology)
 1996/7 NUS Raffles Prize – best student
in Animal Biology in 3rd Year

 1996/7 Singapore National Academy of

Science Award for Biological Sciences –
for outstanding performance in Bachelor
of Science Degree Examination of NUS

 1995/6 – Selected for Student Exchange

Programme to University of California,
Santa Barbara (UCSB), USA – awarded
 Period Name of School Highest Qualification Other Achievements
Attained*
Dean’s Honours by UCSB

 1994/5 Singapore Institute of Biology

Book Prize – best student in Biology in 1st
Year

 1994/5 NUS Dean’s List for meritorious

performance in 1st Year

1992 – 1993 National Junior College GCE ‘A’ Levels  Top female student in NJC

1988 – 1991 St. Nicholas Girls’ GCE ‘O’ Levels  Best in Biology Award in Sec-4
School  Best in Biology and Best in Elementary
Mathematics Awards in Sec-3
 Commendation for Good Academic
Performance in Sec-1 to Sec-4

1982 – 1987 CHIJ Punggol PSLE  Top student in all CHIJ schools

Scholarships

Period Scholarship conferred by Nature of Scholarship

2011-12 Civil Aviation Authority of Singapore Local Postgraduate Scholarship – NTU MBA

1993-98 Civil Aviation Authority of Singapore Local Undergraduate Scholarship – NUS BSc (Hons)

Extra-curriculum Activities

Date School / Organisation Activity

1994 Marina Jaycees Participated in the 10-day Marina – Miyazaki Jaycees Youth
Exchange Programme, homestay with Japanese family in Miyazaki
(Kyushu, Japan) and experienced a taste of Japanese High School
education and Japanese culture.

1992 - 1993 National Junior College  Team Leader of the National Junior College Medical Quiz Team
which participated in the NUS Medical Quiz.
 Member of the Pioneer Executive Committee and Chairperson
of Research Committee of the Medicine-Based Biology Society –
set up new society in National Junior College for students
interested in becoming doctors.
 Represented National Junior College in the Microbiology Pre-U
Seminar organised by the NUS Microbiology Students’ Society

1989 – 1991 St Nicholas Girls’ School Represented school in various Mathematics and Science
competitions:
 1991 - Hwa Chong Junior College’s 10th Inter-School Science
Challenge
 1991 - National Junior College’s 23rd Annual All Sec Schools
Math Competition
 1989 - 12th Singapore Youth Science Fortnight
 1989 - North Zone Inter-School Lower Sec Mathematics
Competition
 1988 - North Zone Inter-School Lower Sec Mathematics
 Date School / Organisation Activity
Competition

Summary of Academic Results

University Results

Subject Grade

NUS
1 Honours Year 1st Class
2 AB103 General Physiology and Histology A+
3 AB207 Animal Production A+
4 AB303 Animal Behaviour A+
5 AB311 Biochemical Adaptation I A+
6 GM101 Algebra A+
7 GM103 Calculus 1 A+
8 GM104 Calculus 2 A+
9 GM204 Probability & Statistics A+
10 AB102 Introduction to Ecology A
11 AB202 Invertebrate Biology A
12 AB312 Conservation Biology I A
13 AB316 Research Project A
14 CM111 Basic Chemistry A
15 AB201 Vertebrate Biology B+
16 AB305 Neurobiology B+
17 HR301 Human Resource Management Pass

18 AB101 Animal Diversity Exempted under

Advanced Placement

19 AB104 Genetics Exempted under

Advanced Placement

University of California, Santa Barbara, USA

1 Biol 146A Biometry A+
2 Biol 145B Processes in Oceans II A+
3 Biol 145BL Methods Aquatic Biology A+
4 Biol 140C Population Genetics A+
5 Biol 145C Aquatic Communities A+
6 Psy 106 Brain and Behaviour A+
7 Zool 156 Reproduction A+
8 Biol 145A Processes in Oceans A
9 Zool 153A Comparative Physiology A
10 Zool 100 Developmental Biology A
11 Biol 129 Medical Microbiology A
12 Biol 123 Immunology B+
GCE ‘A’ Levels Results

Subject Grade

1 General Paper A1
2 C Mathematics A
3 Chemistry A
4 Physics A
5 Biology A
6 Physics ‘S’ Paper Merit
7 Biology ‘S’ Paper Merit

GCE ‘O’ Levels Results

Subject Grade

1 English as a First Language A1

2 Chinese as a First Language A1
3 Chinese as a Second Language A1
4 Elementary Mathematics A1
5 Additional Mathematics A1
6 English Literature A2
7 Chemistry A1
8 Physics A1
9 Biology A1

PSLE Results

Subject Grade

1 English as a First Language A*

2 Chinese as a Second Language A*
3 Mathematics A*
4 Science A*
Aggregate Score 280