Contact
Luis Lavado
www.linkedin.com/in/luis- Head Of Operations Excellence at DHL Supply Chain
lavado-977002a (LinkedIn) Ho Chi Minh City

Top Skills Summary

Supply Chain
I am an ACCOMPLISHED SUPPLY CHAIN PROFESSIONAL
Food
with a proven track record of success in a multitude of roles in
Logistics
Supply Chain operations, as well as strong expertise managing and
Languages building robust supply chains and strong cross-functional teams both
domestically and internationally. Resilient, optimistic, team player
Portuguese (Native or Bilingual)
with strategic mind and strong executional capability.
English (Full Professional)
Spanish (Full Professional)

Experience
DHL Supply Chain
Head Of Operations Excellence
September 2020 - Present (2 months)
Ho Chi Minh City, Vietnam

Nestlé
19 years 11 months

Head Of Logistics
July 2016 - June 2020 (4 years)
Vietnam

Supply Chain Project Manager

June 2015 - June 2016 (1 year 1 month)
Indochina Region

- Responsible to manage End-to-End Investments Projects in Distribution

- Guarantee a Zero Failure Go-Live for new Distribution Centers in the region
- Re-shape Distribution Networks fostering competitive advantage
- Implement Operational Best Practices for Transport, Warehousing and
Logistics Trade Terms with Customers

Corporate Supply Chain - Physical Logistics Expert

April 2011 - May 2015 (4 years 2 months)
Provide global guidance to markets, driving Operational Excellence that
improves Distribution Cost. This encompasses:

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- Lead Optimization and implementation roll-out of Distribution Networks and

Capital Expenditure investment projects worldwide (Australia, Peru, Colombia,
Russia, Turkey, Egypt, South Africa, Nigeria, India,Venezuela)
- Drive Warehouse Lean Design & Efficiency projects in strategic markets
(Argentina, Turkey, Mozambique, Vietnam).
- Conducted Global Supply Chain workshops in Nestlé Headquarters
(Switzerland, Kenya, Ghana, Indonesia, China, Brazil) targeted at senior and
middle management.
- Responsible for defining the global policy for Logistics Trade terms and
Logistics relationship Management with Customers (Modern and Traditional
Trade).
- Develop and Communicate best practices guidelines to markets

Logistics Manager
April 2008 - May 2011 (3 years 2 months)
- Responsible for Logistic Operations for the R&G Coffee Business
- Lead, Re-design and implemented the DSD Logistics Network
- Responsible for Factory Warehouse and 6 Regional DC’s, issuing goods to
114 DSD sales vans
- Control of deliveries to Customers, Distributors and Ocean freight
- Manage Costumer Service – Sales/Marketing Team – BU
- Manage and establish contracts with providers (MH Equipment,
Maintenance, Safety)

3PL Manager
March 2005 - April 2008 (3 years 2 months)
- 3PL Management for Frozen Foods, Ice Cream and Ambient
- Responsible to guarantee OP objectives
- Set target objectives for 3rd Party and KPI follow up;
- Global contract ownership;
- Supervision and responsibility for 3rd party warehousing, road transport and
sea freight operations;
- Operational support to DSD 100+ sales vehicles (Ice Cream and R&G
Coffee)

DC Operations Manager
August 2000 - February 2005 (4 years 7 months)
- Responsible for driving performance of a 22 FTE team in a 12.500 pallet DC;
- Supervising Service Levels KPI’s;
- Responsible for the Supervision of Materials Handling Equipments;
- Manage Copacking stock flow to DC;

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- Cross-functional tasks for warehousing and transport with Purina Pet Food,
R&G Coffee and Nestlé Waters;
- Implementation team of RFID system;

Education
Universidade Católica Portuguesa
PAGAP - Project Management, Advanced Project Management
Program · (2010 - 2010)

Instituto Politécnico de Lisboa

Mechanical Engineer, Mechanical Engineering · (2005 - 2009)

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