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PART 1 : FGD questionnaire

Department : COLLEGE OF ENGINEERING


Year level : 3rd yr college

Looking at the delivery of service of your concerned department, answer the following
questions :

a. What characteristics of the DEAN / DEPARTMENT CHAIRPERSON of PHEI –


Department A and B do you consider as the most important?

Approachable

b. What characteristics of the DEAN / DEPARTMENT CHAIRPERSON of PHEI –


Department A and B do you consider as the least important?

Communication skill

c. What characteristics of the DEAN / DEPARTMENT CHAIRPERSON of PHEI –


Department A and B you mostly observed or you predominantly observed?

Professional

d. What characteristics of the DEAN / DEPARTMENT CHAIRPERSON of PHEI –


Department A and B you least observed?

Strict

e. What characteristics of the DEAN / DEPARTMENT CHAIRPERSON of PHEI –


Department A and B you are greatly satisfied?

Good leadership skill

f. What characteristics of the DEAN / DEPARTMENT CHAIRPERSON of PHEI –


Department A and B you are the least satisfied?

Strict

g. What characteristics of the FACULTY MEMBERS of PHEI – Department A and B do


you consider as the most important?

Responsible

h. What characteristics of the FACULTY MEMBERS of PHEI – Department A and B do


you consider as the least important?

Strict
i. What characteristics of the FACULTY MEMBERS of PHEI – Department A and B you
mostly observed or you predominantly observed?

Decision making skill

j. What characteristics of the FACULTY MEMBERS of PHEI – Department A and B you


least observed?

Approachable

k. What characteristics of the FACULTY MEMBERS of PHEI – Department A and B you


are greatly satisfied?

Empathy

l. What characteristics of the FACULTY MEMBERS of PHEI – Department A and B you


are the least satisfied?

Consideration

m. What characteristics of the NON-TEACHING PERSONNEL / STAFF of PHEI –


Department A and B do you consider as the most important?

Reliable

n. What characteristics of the NON-TEACHING PERSONNEL / STAFF of PHEI –


Department A and B do you consider as the least important?

Quick-tempered

o. What characteristics of the NON- TEACHING PERSONNEL / STAFF of PHEI –


Department A and B you mostly observed or you predominantly observed?

Friendly

p. What characteristics of the NON-TEACHING PERSONNEL / STAFF of PHEI –


Department A and B you least observed?

Strict

q. What characteristics of the NON-TEACHING PERSONNEL / STAFF of PHEI –


Department A and B you are greatly satisfied?

Good communicating skill


r. What characteristics of the NON-TEACHING PERSONNEL / STAFF of PHEI –
Department A and B you are the least satisfied?

Ignorant

s. What features / aspects / characteristics of the PHEI – Department A and B do you


consider as the most important?

Caring

t. What features / aspects / characteristics of PHEI – Department A and B do you consider


as the least important?

Strict

u. What features / aspects / characteristics of PHEI – Department A and B you mostly


observed or you predominantly observed?

Helpful

v. What features / aspects / characteristics of PHEI – Department A and B you least


observed?

Approachable

w. What features / aspects / characteristics PHEI – Department A and B you are greatly
satisfied?

Considerate

x. What features / aspects / characteristics PHEI – Department A and B you are the least
satisfied?

Strict

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