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  • Soal Uts Dak RSK

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    komang olin
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    This document contains instructions for a mid-semester exam for a Reservation Knowledge course. The exam requires students to demonstrate receiving a direct reservation from a guest. They will be evaluated on correctly welcoming guests, properly handling a reservation request, providing needed guest information, applying selling techniques to offer rooms, and accurately recording the reservation in a form. Students can earn a total of 100 points across 5 criteria.

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    SOAL UTS DAK RSK

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    This document contains instructions for a mid-semester exam for a Reservation Knowledge course. The exam requires students to demonstrate receiving a direct reservation from a guest. They will be evaluated on correctly welcoming guests, properly handling a reservation request, providing needed guest information, applying selling techniques to offer rooms, and accurately recording the reservation in a form. Students can earn a total of 100 points across 5 criteria.

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    © All Rights Reserved
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    10 views1 page

    Soal Uts Dak RSK

    Uploaded by

    komang olin
    This document contains instructions for a mid-semester exam for a Reservation Knowledge course. The exam requires students to demonstrate receiving a direct reservation from a guest. They will be evaluated on correctly welcoming guests, properly handling a reservation request, providing needed guest information, applying selling techniques to offer rooms, and accurately recording the reservation in a form. Students can earn a total of 100 points across 5 criteria.

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    of 1

    UJIAN TENGAH SEMESTER

    TA. 2019/2020
    Program/ Jurusan : Middle Level/DAK-Kantor Depan Kelas :
    Mata Pelatihan : Reservation Knowledge (RSK) Semester :I
    -Practice
    Nama : Tanggal :
    NIM : Waktu : 120 menit

    I. Demonstrate the instruction bellow.


    1. Receive a Direct Reservation from Guest!

    Rubrik Penilaian :

    N Deskripsi Penilaian
    o
    1 Reservation Practice :
    a. Students are using the right standard to 20 Points
    welcoming guests
    b. Students are using the right methods while 20 points
    Handling a reservation requested by guest
    c. Students are able to deliver some 20 points
    information needed by guests
    d. Students are able to applied the selling 20 points
    techniques while offering their rooms to the
    guests
    e. Students are able to receive and record 20 points
    guest’s reservation into Reservation Form

    TOTAL SCORE 100 points

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