Job Description

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JOB DESCRIPTION

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Job Description

Job Description
2
Position Title: Sales and Program Manager

Company: Satguru Holidays

Grade / Level: Officer

Division / Department: Marketing

Location: East, West, Central and South Africa

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Job Description
1. JOB PURPOSE: Managing Sales & Marketing activities of given territory / branch.
2. JOB BRIEF: To manage sales and marketing activities of the branches, maintaining existing clients and
developing new customer base for given branch/territory.
3. ACCOUNTABILITIES & RESPONSIBILITIES:
ACCOUNTABILITIES
1 Achieving Sales Targets
2 Sales & Marketing Interventions
3 CRM /Reports Update
4 Customer Relationship Management
5 Business Development
6 Co coordinating with teams
4. KEY CHALLENGES:
• Generating new clients
• Convincing clients
• Negotiation
ACTIVITIES
Achieving sales targets for the branch through New
Client Acquisition and Retaining existing customers.
Drive sales initiatives
Executing Marketing and promotional activities designed
by Central Marketing Team.
Strictly maintain all the data in CRM and update the same
from time to time.
Maintaining DSR and updating the required data.
Analyzing Sales Reports for improving performance .
Building Strategic Relationships with Customer.
Visiting Customers & Meeting them on agreed frequency.
Understanding Problems of the Customer & Solving
them.
Regularly Coordinating with Customer pertaining to their
requirements.
Sending quotation and samples to customers and follow
up for the orders.
Will be responsible for business development,
approaching new corporates and channel partners for
tie-up for travel related services
Coordinate and align with the global travel teams
initiatives, policies and other supplier negotiations
(Airlines/Car rentals/Hotels)
Job Description

5. KEY DECISIONS:

A. Made by Jobholder

B. Recommendations to Superior

6. INTERACTIONS
A. Internal Interactions
• Functional Head, Reporting Manager, Employees in same and other functions as and when required

B. External Interactions
• Clients and Customers

8. SKILLS & KNOWLEDGE

A. Educational Qualifications & Certifications
• MBA in Marketing

B. Relevant (Functional/Level) & Total Years of Experience

• 0-3 years’ experience

C. Functional Skills-
• Good written and verbal communication skills
• Business aptitude
• Analytical skills

D. Behavioral Skills-
• Excellent English Communication Skills
• Ability to convince people
• Team Work