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FACULTY OF MANAGEMENT SCIENCES

UNIVERSITY OF BAHRIA

GENERAL INFORMATION
Course Title Oral Communication

Course ID Section ENG-232 BS(CS) Semester Spring Year 2016

Course Pre-requisite English-2
Course Schedule

INSTRUCTOR’s INFORMATION
Name Afshan Phone Email
0300-2215064 Afshan.saleem@bimcs.edu.pk

Office Address: Faculty-1, Quaid Block

Consultation Timing Wednesday: 8:30-2:30

UNIVERSITY POLICY OF FAIRNESS

Bahria University follows strict policy of fairness in examinations, assignments, other academic activities
and conduct. The University appreciates decent behavior, acceptable moral norms and respectful display
of attitude towards others in the campus. Details of expected behavior and conduct are covered in
students’ handbook which is available on university website. It also covers in detail plagiarism and its
consequent disadvantages to the students as per HEC policies / rules.
COURSE DESCRIPTION

This course is designed as an introduction to the study of the human communication process with an
emphasis on effective public communication. The course includes intensive practice in public speaking,
reasoning, critical thinking, and listening. The main purpose of the effective oral communication
component of the Core curriculum at Bahria University is to hone the speaking and presentation skills of
every student.
COURSE OBJECTIVE
After taking this course, students will be able to:
1. To become a more
1. State effective and
accurately communicator
effectively, and presenter.of a presentation.
the argument
LEARNING 2. OUTCOMES
2. To develop cognitive
Clearly tools
and for researching,
logically evaluating,
present their ideas andanalyzing
concepts.and synthesizing written and oral
communication.
3. Accurately demonstrate knowledge and understanding of the content.
3. To learn the basic principles of speech presentation and delivery including, but not limited to;
4. Demonstrate an accurate awareness of implications drawn from the
audience analysis, selection of topic/content, research, and presentation.
information presented.
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CLASS Wise COURSE DISTRIBUTION

Class Topics Activities

1. An Orientation to Students to be divided into different section and will have a

Interpersonal
Communication
Importance of Oral
Communication in Business.
Definition
Oral Presentation Skills
comprehensive group discussion
on the “Importance of Oral Communication in Business
and Oral Presentation Skills”.
Post class Assignment: Students are required to read the
handout on Presentation Skills and give Power point
presentation on any topic INDIVIDUALLY. They need to
provide relevant facts and data in support of the topic.

2. Process of Communication Pre Class Assignment: Individual Presentation will take

Communication Networks
Face to face and Electronic
Communication Channels
Communicative Behaviors
place. Students will present on different topics highlighting
the social issues and current affairs.
Post Class Assignment: Group discussion on “An
Orientation to Oral Communication”. Page# 3-16

3. Crisis Communication Pre Class Assignment: Case study analysis on Crisis

Communication (Johnson and Johnson and Ford Motors).
How to manage in crucial
crisis situations. Video watch: Bhopal Crisis (A prayer for Rain)

Post Class Assignment: Group Presentations on Crisis

Communication.

4. Using Interpersonal Skills Pre Class Assignment: Discussion on Communication

Ethically styles.

Communicative Styles
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Submissive, Aggressive, Post Class Assignment: Students will identify five

Assertive Behaviors situations in the past where they were passive or
aggressive. They will write the dialogue for each situation.
Then substitute an assertive or aggressive response for the
non assertive reactions they have expressed in each case.

5. Verbal Communication
Nature and use of Language.
Difference between
denotative and connotative
meaning
Speaking Appropriately
Pre Class Assignment: Students will review the article
named “Accents and Language” from the book (Page#
101)
They will go through this article and come up with critical
analysis of what they have conjured after reading the
article.

Post Class Assignment: Students will review the article

"Latin American and Anglo American use of Personal
space in public places” from the book (Pg 137)

6. Communicating through Pre Class Assignment: Discussion on the article "Latin

Non verbal Behaviors American and Anglo American use of Personal space in
public places” from the book (Pg 137)
Difference between Verbal
and Non verbal Students will give a 2 minute presentation on the following
communication. modes of speaking.
Major types and uses of
Body Language.  Speeches to Introduce
Different elements of  Speeches to entertain
Paralanguage.  Speeches to inform
Significant cultural and  Speeches to persuade
gender differences in Non Teacher will Judge the Non verbal behaviors of students
verbal Communication. while they are presenting

Post Class Assignment: Students will assess their own

strengths and weaknesses of their presentations

7. Listening Effectively Pre Class Assignment: Students will watch a video on

Barrier to effective listening and the name of the video is
Importance of Listening. “Stop talking and start listening”.
Barriers to effective
listening. Source: www.youtube.com/watch?v=B7LS82E_dgg

Post Class Assignment: Class discussion on Effective

listening skills “Communication between Able Bodied
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Persons and Persons with Disabilities”. Page# 185

8.  Listening styles Pre Class Assignment: Students will enact different

 Listening more situations portraying active and passive listening .They will
effectively be given situations on Pseudo listening, Selective listening,
Ambushing, Filtering, and Selective Perception.

Post Class Assignment: Students will go through the

chapter "Developing Interpersonal Skills" Page # 192.

9. Paraphrasing. Pre Class Assignment: Test yourself (Writing Questions

Three devices for and Paraphrases). Page#192
remembering information.
How can you evaluate Evaluating Inferences Page# 201.
inferences? Post Class Assignment: Class discussion on Statements
that Describe Feelings.

10. Sharing Personal Pre Class Assignment: Group discussion on Statements

Information that describe feelings. Page#254

Post Class Assignment: Students will enact different

situations portraying constructive and destructive criticism.

11. What is personal feedback? Pre Class Assignment: Role plays on Sharing Personal
Self Disclosure Information.

Post Class Assignment: Students will learn how to

identify constructive and destructive criticism, and practice
constructive criticism by providing examples.

12. Praise & Flattery. Pre Class Assignment: Interactive session on Self
Constructive and Destructive Disclosure and Feedback.
Criticism.
Post Class Assignment: Students will watch a video on
“Empathy can change the world."
Source: www.youtube.com/watch?v=aU3QfyqvHk8

13. Responding with Pre Class Assignment: Group discussion on the topic
Understanding and 'Empathy'
Comforting others Post Class Assignment: Students will read the article
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“Black and White” by Linda Howard. Page# 213

14. Empathy Pre Class Assignment: Article Review in class on “Black

and White” by Linda Howard. Page# 213

Post Class Assignment: Students are to review the article

“Comforting” by Brant Burleson.

15. Comforting Others Pre Class Assignment: Article review Topic

"Comforting” by Brant Burleson. Page# 219.

Post Class Assignment: This is a hilarious one but at the

same time there are great points. It's a win-win video!
Video watch for students.

Source: www.youtube.com/watch?v=e632M8qEdyw

16. Managing Conflicts Pre Class Assignment: Case Analysis on Managing

Conflicts
What is Interpersonal
Conflict? Post Class Assignment: Students will enact different
situations portraying different conflict management styles.
What are the five types of
Conflict?

17. Different Styles of Pre Class Assignment: Role plays on Conflict

Managing Conflicts. Management Styles.

18. Withdrawal, Role Plays will continue.

accommodating, forcing,
compromising, and Post Class Assignment: Job Interviews Videos- help
collaborating prepare students for job interviews.

Source:
study.com/video_library/Job_Interviewing_Videos.html

19. Communicating in the Pre Class Assignment: Students will Practice Mock
workplace Interviews, One on one and Panel Interviews.

Planning and Conducting Post Class Assignment: Situation…Pretend you are the
interviews employer and make a list of five to 10 questions that might
be asked during the interview. Students will play the role
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of interviewer and interviewee.

20. Types of Interviews Pre Class Assignment: Students will practice mock
interviews.

Post Class Assignment: Students will read and review the

article “Understanding Our Mexican Co-Workers” by
Sheryl Lind. Page# 381.

21. Working in Groups

22. Importance of working in Pre Class Assignment: Class discussion on

teams "Understanding Our Mexican Co-Workers” by Sheryl
Lind. Page# 381.

Post Class Assignment: Students will be given a case on

Managing relationships at work.

23. Managing relationships at Pre Class Assignment: Group discussion on Managing

work relationship at work.

Post Class Assignment: Chapter Review page # 221-230

24. Effective Meetings Pre Class Assignment: Class discussion on post class
Types of meetings assignment topic
Planning a problem solving,
decision making, and Post Class Assignment: Students will practice enacting
leadership skills. different situations and learn about the four major types of
meetings: Report and information oriented, Decision
making and problem solving, creative and brain storming,
training and skill building.

Post Class Assignment: Students will prepare for

Impromptu and Extemporaneous Speaking. A handout will
be given to prepare and practice.

25. Practice Impromptu and Pre Class assignment: Off the cuff speaking
extemporaneous speaking
26. Practice Impromptu and Same as Above.
extemporaneous speaking
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27. Practice Impromptu and Practice Impromptu speaking

extemporaneous speaking
Post Class Assignment: General Topics will be given to
students. Groups will be formed and students are to deliver
Power Point Presentations in groups on topics given by teachers.
A theme will be provided for them to relate to.

28. Mega Presentations Grand Presentations

29. Revision Discussion and Students’ comments.

30. Revision and Brain storming Class Discussion

LEARNING METHODOLOGY

Speaking Assignments and Outlines:

There will be 3 formal graded speech presentations. Three presentations, the process, the
informative and the persuasive, must be accompanied by an outline. The outline must be turned
in on the day the student is assigned to speak and must be in correct outline format (to be
discussed in class). Students will not be permitted to speak if he/she fails to provide an outline
BEFORE he/she delivers the speech. Topics for each speech must be approved by the teacher at
least ONE WEEK BEFORE speeches commence. Specific speaking guidelines will be given out
in class, however, brief explanations of each of the assignment follows:

1. Narrative Speech:
A 3-5 minute speech in which students will speak of a story from their personal life
experience (s). This speech is a way for students to introduce themselves to the class and
commence public speaking.
Such speeches will make them more comfortable with their surroundings making a
speech class manageable. The speech carries 05 points of the total course grade.

2. Oral Interpretation:
A 3-5 minute presentation that focuses on dynamic performance. The overall emphasis of
this speech is delivery and the student’s ability to interpret and convey a message clearly.
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An original introduction is required for this speech. This presentation worth 05 points of
the total course grade.

3. Persuasive Speech:

A 3-5 minute speech, accompanied by a formal outline, focuses on arguments and reasoning

and should be designed to persuade the audience for or against a question of policy. Each
student will be cross-examined by the class for 1-2 minutes following the speech.

This speech is worth 05 points of the total course grade.

COURSE REFERENCE MATERIAL

Text Book: Verderber. K.S., Verderber.R.F.,  (2012), Inter-Act: Interpersonal Communication Concepts,
Skills, and Contexts, 13th edition, ISBN-13: 978-0199836888  ISBN-10: 0199836884  

Reference Books:

1. Schwartzman.R., (2014) Fundamentals of Oral Communication 

Edition 3rd, Kendall Hunt Publishing company

ISBN-10: 1465254579
GRADING PLAN
2. Hybels.S., Weaver.R.,  (2011) Communicating Effectively Edition: 10th , McGraw Hill
Companies,
Total
Marks
Marks Head Frequenc Total Marks /Head
/Frequency
y

Individual
1 5 5
Presentations

Quizzes 4 20 (N-1) 15

Mid Term Paper 1 25 25

Final Paper 1 40 40

Presentations, role-
3 10 10
plays, and debates

Class participation 5 5

Total 100
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